Compunet Technologies, Inc. in Rancho Santa Margarita

Review №1

2024-05-13 18:39:19

Posted by Margarita Siafaca, lab manager at MIT, retiredMichael has been the tech advisor for my sister Katie Siafaca who lives in Laguna Niguel and had her own company for over 10 years. He has been a stelar professional and a kind, friendly, patient, and an exceptional human being. He recently spent a whole day and followed up on issues in dissolving my sister’s company. It was a difficult and time consuming project that neither my sister nor I could have EVER been able to do without Michael and it was a project that had to be done as it was time of her to retire.I cannot say enough to really describe the wonderful person Michael is both professionally and personally. My sister and I owe him an abundance of gratitude. He has been helping her for years and remained a loyal friend and advisor.Michael is a rarity in his profession and I would consider any client lucky to have him.

Review №2

2024-05-06 23:23:11

Compunet Technologies has always been responsive to our needs.It can take a while to get a call back from the Help Desk, but whenever we get a technician on the line, we get the help we need. The owner, Michael Leonard has always been very attentive to our needs, giving us his personal attention at times.After several attempts to remotely find the right combination of display screens to handle our needs in the media booth at our church, we got it. It was Saturday evening, we needed to have our system working for Sunday morning. The Help Desk tech worked with us for over an hour. He patiently listened and tried various combinations until we were satisfied and everything worked great on Sunday morning. The powerpoint presentation showed up on the TV screens and on the YOLO streaming device. The apps on the desktop were working on the primary screen as we wanted. The embedded video in the powerpoint worked because the tech showed us how to click the picture instead of the play button and the video played. The tech gave us a lesson on how to use the R and L arrow keys to move a picture over to the screen on the R or the L. It was an eye-opening keyboard shortcut. We were very pleased.Mary and Dave

Review №3

2023-09-12 19:08:10

Our partnership with Compunet Technologies, Inc has been remarkable. As fellow members of the Mission Chamber of Commerce, their IT services have played a pivotal role in our chamber success.Compunet Technologies, Inc is not just an IT company; they are true partners. They took the time to understand our unique needs, delivering tailored solutions. Their proactive approach ensures our data remains secure with robust cybersecurity measures and 24/7 monitoring.Their technical support is exceptional. They respond swiftly to troubleshoot and resolve IT issues, minimizing downtime. Theyve also helped us leverage the latest technology for increased efficiency.They offer competitive pricing without compromising quality. Transparent billing and flexible service packages simplify budgeting.In conclusion, I wholeheartedly recommend Compunet Technologies, Inc for top-tier IT services. Their professionalism, expertise, and dedication have made them invaluable partners. With their support, we focus on business growth with confidence, knowing our IT is in capable hands.

Review №4

2022-08-30 21:31:26

Michael Leonard is a genius when it comes to resolving highly complex computer and technological issues including Google issues! My business gmail was completely MIA due to the switch to WorkSpace that Google made and I could no longer contact anyone at Google. Their instructions kept putting me in a never ending loop that didnt resolve the issue so for about 45 days, I had no email going into or out of that account! Errrg.... But Michael resolved the issue in one email with straight forward instructions--that WORKED!! Thank you very much Michael Leonard and Compunet Technologies!!

Review №5

2020-10-13 22:23:56

Michael is always very professional, knowledgeable, and timely. I can trust his advice as to how to keep all of our electronic equipment running efficiently. Whenever I do have a problem Michael is always timely at getting the problem solved. I can trust him having full access to my computer and sensitive information. Thank you for keeping our business up and running.

Review №6

2018-01-25 02:39:28

I really appreciated Michael talking computer stuff in a language i could understand. He is knowledgeable and is not trying to sell you services you dont need. Also, he works on several issues simultaneously. While one computer is doing updates, he is fixing the printer, so you dont feel like you are paying someone to watch the progress bar move. Would definitely contact him every time we need help with our office and home computers.

Review №7

2019-07-25 23:17:58

After calling Compunet Technologies and speaking with an associate, I nearly immediately received a phone call back from Michael Leonard! Michael is always so friendly and helpful! He was able to walk me through the problem and get my computer back up and running in no time!!! Thank you for your excellent customer service!

Review №8

2017-10-05 18:18:59

Since our company started working with Michael Leonard four years ago at the start of our business, he has always been quick and competent to respond to whatever needs we have had. I really enjoy and find value in the IT security tips to keep us safe and informed in the latest trending issues.

Review №9

2018-07-23 19:45:53

When I called Michael my work computer crashed. First he tried to walk me through a couple of procedures over the phone to help me get my computer working properly again. When that didnt help he offered to be there within the half hour. When Michael arrived he went to work and finally had to reinstall the OS which wiped out my installed apps but saved the data. Michael stayed helped me reinstall most of the deleted apps and then followed up the next day to make everything was back to normal.

Review №10

2020-04-10 23:57:03

Micheal was a speaker on cybersecurity at a professional meeting I attended and he was excellent. He was very well informed and I wouldnt hesitate to use his services if I had a business where there were concerns about the security of its systems.