Comp-Pros in Los Angeles
Categories
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Computer repair service
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Data recovery service
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Phone repair service
Location on the map
Los Angeles, Los Angeles County, California, US
Phone: +1 310-571-8878
Site: http://comp-pros.com/
Edit info
Site: http://comp-pros.com/
Opening hours
- Monday:11 AM–7 PM
- Tuesday:11 AM–7 PM
- Wednesday:Closed
- Thursday:11 AM–7 PM
- Friday:11 AM–7 PM
- Saturday:11 AM–5 PM
- Sunday:Closed
Total reviews rating 4.8
155 Reviews for Comp-Pros 2024:
Review №1
2024-02-28 14:12:01André is our go-to repair guy in West LA! A+ for efficiency and know-how, computer repairs and can think outside the box to do whats right for this customers. Just had another great experience where he was able to rent us a laptop for a day or two so I could work while we waited for a part to arrive. Thanks again André!
Review №2
2024-01-06 21:24:31I had a minor issue with a docking station and the service here was excellent. Comp-Pros advised me it would be less expensive to NOT use their service and they took the time to show me where to go to fix my issue. I wish more businesses had this level of fast, direct and honest service.
Review №3
2024-01-18 19:19:50Yesterday I was looking for them and I didn’t know they were moved. But the thing is I called them three times during the day and nobody answered, even in the other line (IT Services) after I was tired of looking and nobody answered that line either…very bad experience. They were good before, I don’t know what happened.
Review №4
2024-04-30 23:39:44This guy is the man. Tells it how it is. Doesn’t overcharge. His priority is a happy customer and he’ll always have my business.
Review №5
2021-02-22 20:35:05When I first started getting familiar with computers I did a lot of messy things to my computer. I looked around for a business that could help me fix the errors I created. I decided on Comp Pros and was so happy with my choice. Comp Pros was a wonderful experience as well as affordable. They helped me all the way through the repair, it took him two days of continuous work but he did it without complaint. I have gone back since the first time which was in 2010. Thank you Antonio, Andrei & Marlou!
Review №6
2023-01-18 18:02:02I was having some issues with Google and how to use some of its features. Andre was so helpful and really took the time to explain everything to me. Also he even helped me with my new phone.My computer was very old, and I bought a newer computer from Comp-Pros. I just love it, such a change from my older computer and so reasonable.I am so happy with understanding Google better, and with my new computer from Comp-Pros!
Review №7
2021-05-03 18:19:34Update: Reducing stars after last service. I needed a battery replacement for a Macbook, so after a couple weeks waiting for their order, I dropped off the Macbook. It was returned to me with a loose battery inside that would slosh around. I asked for this to be fixed, which they said theyd do free of charge with a new battery. It was also smudged/dirty/greasy when returned.Once the battery replacement arrived, I was emailed/called incessantly to come back by. I dropped it off, and they said theyd notify me as soon as it was ready (because they knew I was standing by), so I waited nearby. After not hearing from them from longer than the expected time, I went inside, and it was ready to go. They didnt notify me, so I was just waiting wasting time.Anyway, I left with the Macbook, and as soon as I got home, opened it up, and there was a new sound of something moving around inside! But it only happened if the laptop was open, so it was a mistake not checking at the store. I told them I was disappointed with the service and sent them a video of the issue immediately, and they responded that theyd be willing to fix it for free.They also assured me I could get a receipt for the battery installed, so I could verify the battery Im purchasing. But they did not provide this at the end as promised and said it was against their policy because I could go directly to their source to get it myself? What.First review:These guys are great. Helped me assess my issue. Ended up being a rare laptop hinge issue. Worked quickly. Fair pricing. Quality replacement part. Sending more people their way for business. Recommended for sure.
Review №8
2021-07-04 03:09:34I have taken my laptops to this business twice. The problems were diagnosed quickly and when estimates were given, the final cost was at the low end of the cost range that was quoted and very competitive with the other shops out there for the same service. They fixed the problems and have not had any further trouble. I will not hesitate to go straight to them next time I need a device fixed.
Review №9
2016-07-05 17:02:55We had a phone call diagnosing the problem with our laptop within an hour of dropping it off. We authorized the repair, and it was done quickly and efficiently. All of our questions were answered, and further support was offered should we have any problems. The price was quite reasonable. I would definitely do business with them in the future, and I highly recommend their competent and speedy service.
Review №10
2021-11-15 21:08:32The problem with my laptop was sorted out in a timely manner. They also gave me suggestions on how to properly take care of my laptop. Reasonable price and great customer service. Done recommending them to my family and friends!