Comfort Time Plumbing Heating & Cooling in Santa Fe Springs

Review №1

2024-06-21 20:34:13

From the first call with Jasmine to the fourth call with her to thank her for expediting a technician out to us to get our AC fixed, she was nothing but professional, dependable and extremely nice. Thank you so much Jasmine!Also, Kevin was absolutely amazing! He called and texted to give us a heads up that he was on the way, and showed up exactly on time at the very beginning of the arrival window. He was able to quickly diagnose the issue and had the parts to fix it quickly with him in his truck. He was extremely knowledgeable, experienced and confident in what he was doing. Kevin could have been in and out in 15 minutes or so but generously took the time to answer our questions. Highly recommend him, thank you Kevin, Jasmine and Comfort Time!

Review №2

2024-02-03 00:28:44

Louie came by to unclog our drain Boy, that was an Adventure, but he found it. he listened to all my concerns and reassured me that he would do everything he could.I will definitely be calling them again.This wasnt the first time I used comfort time, they are always nice and reassuring.

Review №3

2024-03-01 18:23:31

The team did a great job installing two HVAC units in our home. They went above and beyond making sure no details were overlooked. I am very happy with the quality and professionalism of this company. I’d like to give special thanks to Jacob, Louis Garcia, Ramiro Briseno, Israel Cardenas, Jose Martinez, and any other team members I did not get a chance to meet.The second time I called Comfort Time was for a burst pipe under my home. Angel, the owner of the company showed up to assess the situation, and Louis did a great job performing needed repairs.I highly recommend Comfort Time!03/01/2024 Update:Israel Cardenas showed up right on time and did the first scheduled maintenance. As always, he did an excellent job.

Review №4

2024-04-25 21:16:09

Comfort Time has been servicing my house 3 times in the span of 3 months for separate maintenance tasks: furnace, plumbing, and AC. I had the opportunities to meet with different members of the team and each time they have been wonderful: Tommy, Louie, Angel, and Israel. They answered all of my questions in detail and makes me a more informed first-time homeowner. They described exactly what they were going to do. They document their work through photos before and after so I can see for myself. Most importantly, I feel that they understand my preferences and treat the house as I would. They cover the floor with drop cloths before taking any equipments and put on shoe covers EVERY time they come into the house. In a recent interaction, I even learned that they wouldn’t ask to use the client’s bathroom even if they really need to out of respect.I’m very impressed by Comfort Time’s professionalism and workmanship. I am beyond satisfied with this company and I can’t recommend them enough to any one. They are my one-stop shop for anything heating, cooling, and plumbing. I suggest to sign up for their USA membership as well. It’ll save money for bi-annual maintenance and emergency diagnoses.

Review №5

2024-06-25 20:08:07

José was/is very professional. He and his crew do excellent work. I want to give a shout out to Ray and Quintan as well. Finally, I have even and smooth AC!. Before there were always hot spots in my houseThey clean up after themselves too!

Review №6

2024-06-20 14:44:36

Our re-pipe occurred in late May 2024.This 1927 house is just under 600 sq. ft. with OG cast iron plumbing.I called some plumbers because bits of metal were coming out of some faucets. I went out for three bids.Angel from Comfort Time came to the house, and within a day or two they sent a project proposal / estimate that was super thorough and clear.The proposal was discussed and adjusted.We selected Comfort Time for the job based on this visit, the estimate, and reviews.They used a combo of copper pipe (M) and Pex. The total re-pipe, repairs and patching spanned about a week, but we also had a permit and inspection to schedule right as the holiday weekend began.Angel oversaw the job, but Louie, Ray, Kevin and Jose all participated in making it happen. Louie was here everyday and was who I interacted with the most.Inside:Break bedroom wall to access back tiled wall of bathroom shower / tub (wall well repaired and patched, matching other plaster walls) and under kitchen sink (also nicely patched). New valves and faucets installed.Comfort Time found a leak under the house - it was the toilet. They took it apart and reseated it without charge.Outside:New water heater installed, re-pipe laundry (in garage), 2 outdoor faucets re-piped.Comfort Time found a leak at street meter, but it is the citys. They are notified and looks like it will be repaired soon.As for their work and demeanor, I cant say enough good things about these folks.I was asked frequently if I had any questions, and informed about everything they were doing (and finding).Louie helped me track down a store with the faucet we needed in stock and then picked it up on his way home.Ray (unfortunately) found the toilet leak we did not know about.I dont recall who all went under the house, but hats off to them!I was girding my loins for the mess and chaos, and that is NOT at all what I experienced.Everything was cleaned up at the end of their work day. They took EXCELLENT care of my home and patio as they worked.I highly recommend this company because on every level they were professional, clean, prompt, hardworking, polite, helpful and communicative.

Review №7

2024-03-04 21:15:21

Angel and his team did such a great job on our HVAC install. I wanted to get a heat pump system to move away from gas and he was so patient explaining the pros and cons. I never felt pressured by him and he was very generous with his time and knowledge.I wanted to take advantage of certain programs to save on the system and he graciously even took classes to qualify as a vetted contractor.The days that the system was being put in were very smooth. His team was very professional and respectful.I have nothing but good things to say about Angel and Comfort Time. Very reasonably priced, professional, and have great attitudes. Im going to be bringing them back to install a new water heater next!

Review №8

2024-05-04 19:09:41

Comfort Time is the best! Love the new text reminders with a photo of the tech so I know who’s coming. Thanks for taking great care of my HVAC for over 10 years now (regular checks 2x year, no issues at all)

Review №9

2024-03-15 03:44:43

Jose is such a good worker. Jose and his team were not only professional, they were also polite. They did an excellent job . Im very happy with their work. Im glad I used comfort time.

Review №10

2024-02-05 19:39:15

Great first experience. Called this morning and they were at my home within the hour and fixed the issue. Grateful our technician Kevin was able to communicate with my parents in Spanish. The receptionist was very helpful and friendly as well. Will definitely refer them to family and friends.