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  • Hotel

Phone: +1 209-667-7777
Site: https://choicehotels.com/cal...
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Total reviews rating 4.3

199 Reviews for Comfort Suites 2024:

Review №1

2024-05-24 23:14:16

When checked in, the receptionist insisted on my driver license, otherwise we could not stay there. She copied all the info. I was not comfortable. Next day early morning when we woke up to get ready for our appointment. The shower water was cold as ice. Called the receptionist, she said we will be fixing it soon. Nothing happened for next three hours. We had to take shower with cold water. Very uncomfortable.Next to our room, the place five people in one room which continuously went in and out of room slamming the doors have very hard till 2 AM. My wife complained to front desk no action was taken. I don’t recommend to stay at these Comfort Suites, also known as Choice Hotel. Truly the hotels chain are trash hotels.

Review №2

2024-02-27 03:47:27

Wait until construction is done before staying here. Parking lot was partially closed due to construction on Front Lobby structure. Construction trash container located in parking lot. Limited parking. Half of downstairs lobby is closed off by plastic sheeting. The shower water is the rooms was cold/warm at best. Rooms should be discounted during construction. The rooms were clean and upgraded. Nice blackout curtain to keep light out. The employees were all nice. Expect a long check-in process with lots of card swipes. The check-in process should be much more efficient. If this place was cheaper, it would be great but with all the issues, not worth the price at current state of construction. Breakfast biscuit was OK. Overall - Disappointing but has potential.

Review №3

2024-03-12 05:04:29

A lot of construction going on. I stayed for two nights and still havent gotten a hot shower. Something is going on with the boiler. The place is nice and clean and the lady at the front desk was very nice and very helpful in the cold water situation. A lot businesses around. Everything is within walking distance and theres a dispensary almost right next door. They did refund me part of my money. Which I am thankful because $108 per night and no hot shower was definitely to high. I would definitely come back to stay if the hot water is on.

Review №4

2024-05-26 06:08:16

The rooms have no hot water, and no one will tell you this at check in. They said they would have maintenance come in to make repairs but it doesnt happen. Another night without hot water. DO NOT STAY HERE. Ive now read some past reviews and see no hot water is a trend. The desk staff are not being honest about what is going on and they claim a manager will address issues but no one contacts you.

Review №5

2024-04-11 01:11:26

Do Not come here. Under construction, and its not going well. Dust containment is absent, hot water is hit or miss, parking lot saturated with work vehicles and debris.. unless your looking for a discount and a smile, dont waste your money. Its evident that upper management, project management group, construction crew...are not taking guests into consideration.. But the staff is really nice,feel bad for them, handing out comp. Hand sanitizer and prepackaged breakfast sandwiches.... lol what a joke

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Review №6

2024-02-20 21:36:40

Beds had bed bugs as both of us in the room ended up waking up with bites spread throughout our body. There was not a room cleaning person available to switch our bed sheets either, so we had to sleep with the same bed sheets the next night.

Review №7

2023-10-26 18:05:48

My husband and I own our own company and we stay in hotels all over the West Coast. Even though Turlock seems like a small town in central California I have to tell you that my husband and I love this motel more than pretty much any other motel weve stayed at. Not only are the staff incredibly exceptional and accommodating but the continental breakfast is quite good. I couldnt ask for a more comfortable environment in a hotel or better staff every time its just been an all-around great experience! I want to give a big round of applause to Jacqueline, Aaron and the manager Stephanie. They are all wonderful people. Thank you for always being so inviting.

Review №8

2023-04-25 23:52:35

Stayed here for a couple of weeks in multiple rooms. The cleanliness of the rooms was pretty standard with clean sheets and towels. Unfortunately, the carpet has seen better days, but that happens with a lot of hotels. The staff were all around great! Every individual at the front desk was kind, helpful, and overall knowledgeable. Loved having security on site frequently throughout the night. Continental breakfast was standard as well with cereal options, bagels, fruit, or waffles. Water was always available by the front desk.If I need to stay near this city again, I will stay with the same hotel.

Review №9

2023-01-17 02:14:22

I stayed at this hotel regularly for 6 months for work related reasons. I can honestly say that I never had a single problem here. The entire staff was friendly and helpful. My rooms were always very clean. I never had any issues with my car in the parking lot. There is a nice breakfast everyday. I was very fortunate to have found this hotel. It exceeded my expectations, especially when it came to the personnel and cleanliness. A big bravo to everyone who works there!!!

Review №10

2023-09-07 18:10:46

My experience at this hotel and with choice hotels in general was very poor. As you can see in the pictures the primary issue I dealt with was bugs being in our room. The hotel was overbooked so they couldnt move us and gave us bug spray after we asked for it. This issue doesnt need any explanation Obviously having a bug-infested room presents numerous safety and cleanliness concerns. However, the other issue is with the management, specifically the GM Stephanie Baker, she never reached out to me after I contacted her, not even to apologize. I had to follow up with her to try to resolve this. After finally reaching her she didnt honor the compensation that I was told I would receive and she didnt seem to care about the issue. Lastly, I called Choice Hotels directly and they displayed the same attitude. They have terrible customer service and dont care about customer experience. I spent 90 minutes on the phone and on hold, I asked to speak with a manager and never got to. I was just told they were busy. The whole situation was handled very poorly and I didnt appreciate how I was treated, I would advise you to avoid choice hotels but definitely dont stay at the comfort suites in Turlock.

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