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Comfort Inn Monterey Park - Los Angeles in Monterey Park

3.8 (199) 588 S Atlantic Blvd, Monterey Park, CA 91754, United States

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Hotel

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Monterey Park, Los Angeles County, California, US

Phone: +1 626-308-9600
Site: https://choicehotels.com/cal...

Opening hours

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Total reviews rating 3.8

199 Reviews for Comfort Inn Monterey Park - Los Angeles 2024:

Review №1

2024-06-18 06:29:03

I came here with my mother.The hotel is nice and comfortable in a great location.Rocio, the person who checked us in, was the best person I have deal with in the whole hotels that I lived in the U.S..I recommend if you have a problem just reach her out and I’m sure she will do her best to make u satisfied. Also, she was always check with me and my mother how is our living when she sees us.Thank you Comfort In and the crew.

Review №2

2024-03-15 18:21:42

Rooms were very clean and tidy, with comfortable beds. Staff were friendly and efficient during check in/out.Continental breakfast was available at the basement level of the hotel. Nothing fancy, but was enough to get our days started.Hotel location was safe, quiet, and easily accessible from the main highway. Lots of restaurants nearby, as well as grocery stores to pick up water, snacks, or anything else you may need.

Review №3

2024-04-27 04:57:37

Dear Comfort Inn,We are customers who have come to comfort inn multiple times because of the service and quality of your hotel. Unfortunately, like many other customers we experienced the terrible service of your front desk associate, May. She had rude service checking us in and when we were waiting for the elevator she stared at us as if we were conducting suspicious activity. We have enjoyed our multiple stays but it is disheartening to have your quality of service brought down by one person.

Review №4

2024-01-14 01:13:14

The room is very clean and tidy all the appliances are also clean. The bed is very comfortable and upon a time our arrival at midnight, we were checked in promptly. There is no free water and the vending machine doesnt sell water be sure to check in with your water. The location is fantastic as you have a choice of restaurants, fast food, pharmacy, and grocery stores nearby. We could hear the television in the other room when switched on and this made sleeping difficult at night. But overall, it is a great place to stay.

Review №5

2024-02-09 18:26:03

Me & wife check there January the 28th 2024, my daughter makes the appointment for us, normally we stay in Ontario close to the airport. What a super great service! But we have family close to monterey park, so we decide to stay there. But we have terrible service checking in with an old asian lady there. She treats us like we were illegal immigrants, assuming we were mexican! But we are Italian Americans. That lady was so meant to us. Why? I dont know. She never smiled always, so mean, we never going back there we stay in the eagle rock area or Ontario ca.

Review №6

2024-01-20 01:34:59

We waited 15 minutes at the check in counter because nobody was there. Then a woman in a car arrived, saw as, got a coffee first and then did the check in for us. When I ask why we needed to wait 15 minutes she told us very rude that she was at the bathroom - that was definitely a lie, since she came with a car … The name of the employee was May - very rude and not costumer oriented

Review №7

2023-07-22 21:50:19

This is not my first time staying at a choice hotel, however it is the 1st time being ripped off by them. Ruined my birthday weekend and family reunion by charging me twice for a stay that i paid for upfront. When we called to ask about the charges all they could say was that they were still pending and therefore we would have wait till Monday. Well if you know how banks work that didnt help us since we were hundreds of miles from home and now left with $353 less than what we had anticipated for spending, food,gas etc. Never again!!

Review №8

2024-01-29 19:48:13

Staff was warm and courteous. Room was clean and comfortable. Would recommend to anyone.

Review №9

2023-05-13 18:48:02

We just stayed at this hotel for 2 nights and it was a great experience. The room was comfortable and clean. The beds were comfy, staff that we encountered were friendly, and breakfast was good. Would definitely recommend!!

Review №10

2023-04-11 16:19:50

Above expectation.However, one of the staff members at front desk Jackie did not respect my stay and my confort. She open my room violating my rights and keep on calling my room disturbing my peace. This happened during the weekend on Sunday morning. She had no professional grounds her hair tells you everything. Her hair is all blood on one side and the other is all black so unprofessional. The way I was treated by this staff member did not meet my expectations. She had me change from one room to another with out advance notification. And I was late to my business meeting. She was unprofessional, rude at times, confuse about the policy. She Definitely needs more training: I dont even think she deserves to be Comfort in as an employee. Shes the only one that did not respect my privacy......

Review №11

2023-04-03 05:44:12

We came for a few days in los Angeles. Room was OK . Great water pressure in the shower and bathroom. Was a little irritated at the fact that we asked for extra towels we were told that we would have to turn in the old towels first to the front desk, I never had that happen to us before. Weve stayed in large and small hotels across the country and never had that happen. Their explanation was that because it is a smaller hotel that was their policy. We have stayed at smaller hotels than this.

Review №12

2021-11-20 17:09:41

It was a pretty okay hotel. The beds were a little bit firmer than I expected. The complimentary breakfast was a nice bonus. It’s in a small area that seemed relatively safe.The only problem I had with staying there was that room service tried to come into our room twice in one morning, even though we were only staying there for two days.Other than that, it was a pretty good stay, the front desk people were nice for the most part too. Just expect a firmer bed and smaller rooms.

Review №13

2023-10-28 07:31:24

Front desk lady dose not have manners and she is rude and very very slow almost took 20 min to check in . She is the one responsible for spooling the reputation of the hotel . Very bad .Room is clean

Review №14

2022-08-09 00:12:58

The breakfast was great, the bed was soft, and the staff was nice. Unfortunately, ants were in our room on our food, bugs bit my daughter after sleeping in the soft bed, and plumbing issues arose. The manager responded to our concerns quickly, but I had no assurance that the same problems or new ones would arise, so I cut our stay short.

Review №15

2019-11-15 04:06:55

When I first arrived, the Front Desk Agent greeted me and wished me a Happy Birthday 🎂. She was very helpful by directing me to the brochures for things to do in the city and nearby. I was an early arrival; but thankfully my room was ready along with my request for extra towels. I loved that my room was very modern, clean, and organized. The appliances and electronics were up to par.The bed was extremely comfortable and relaxing as well. Usually, it takes a while for me to become comfortable and fall asleep in unfamiliar places; but within 10 minutes of laying down, I nodded off and slept like a baby. The room also overlooked my car in the parking lot which was perfect!.The surrounding area is filled with Asian restaurants; which I enjoyed!. Sushi, Poke Burritos, & Veggie Spring Rolls were my go-to-meals in the neighborhood. You can easily walk to these destinations as well. The hotel is located in a nice quiet area and close to the highway for adventures throughout the city. Overall, I enjoyed my stay and will definitely return in the future.

Review №16

2023-04-05 02:45:07

Stayed for 3 days and we enjoyed our stay. The room was comfortable and spacious. Good water pressure in the shower. The breakfast was also really good.

Review №17

2021-07-27 12:26:41

I will compare this experience with my stays at other budget hotel chains across the country.This hotel is in a good location, within easy waking distance from a bunch of good Asian and SE Asian restaurants and markets. We liked that the neighborhood was quiet, safe and easily accessible.The room itself was ok. It was clean, the AC was strong, the shower was hot and had a few comfort settings.Unfortunately the sink was badly cracked, deep enough to leak. This wasnt a new situation as you could feel that the tiles in front of the sink are starting to loosen a bit. When I called the front desk they told me theyd look into getting us another room...and three nights went by with no response.We ended up using one of our trash buckets to catch the drip.We also found it odd that we started with half a roll of TP and no backups, for a three night stay. For security we always opt for do not disturb services, but when I asked the front desk for an extra roll they seemed put off and terse.I probably would have rated this place higher if everyone was as cheerful and professional as the desk person who checked us out. Better service would have made up for the broken sink, for sure.

Review №18

2023-09-29 12:49:07

The room was excellent and clean. The woman at the counter was extremely kind and helpful. She always was cheerful and with a smile

Review №19

2023-02-03 03:08:15

Stayed here twice visiting LA. No issues. Friendly staff. Decent free hot breakfast. Nicely lit parking thats easy to enter and exit. Easy access to freeways. Location close enough to LA attractions.

Review №20

2021-09-20 16:36:47

We were offered a room on the 3rd floor which was great but when we got there at check in time the rooms were not ready so we either had to wait another couple hours or take a room on the first floor. We had been driving all day so didnt want to wait so opted for the first floor which was a HUGE mistake. The garage is right below and you hear EVERYTHING! The lady at the front desk who we are assuming was the owner was just flat out rude at check in as well. Unfortunately for their income, we will not be staying there again. Was definitely not worth what we paid for.

Review №21

2022-09-20 15:13:16

Clean room. Plenty of parking. Room had desk, which is a bonus. Price is reasonable. Lobby is open all hours. Avoid the room next to check in desk, really noisy! Join their Choices Hotel program for points and goodies including points applicable towards room rate. Close to lots of eateries!

Review №22

2022-05-28 20:50:13

The room is on the smaller side, but it was clean and did the job. The area is very safe, I walked down the street to the kebob shop and the liquor store next to it had a lot of snacks to eat. The location is awesome. With only 0.5 miles from ralphs and restaurants. I spent 3 days for work here and have no complaints.

Review №23

2021-11-27 16:04:07

Our room was large and clean. We were on room 203. Not sure if all are as large but ours sure was good sized. The hotel was quiet. Our room was by the street and its very quiet with not much traffic in the evening. The staff were helpful and friendly. The bed was comfortable. The shower had good water volume and the water temperature stayed constant and there was plenty of hot water. The hotel had an easy to park and safe parking lot. The hotel is on a quiet and nice part of Atlantic Blvd. There are lots of restaurants close by. It is centrally located. The lighting in the room was great. The windows opened and had screens. The room had a nice microwave and small refrig with a glass door. The room had a nice desk. I loved that the coffee maker had packaged and santatized coffee filter holders. There were plugs everywhere and convenient. The internet was strong and easy to connect ro. Whats not to like. As you can see we really loved this hotel and weve stayed in many through the years. Well be back for sure.

Review №24

2018-12-25 02:31:48

The hotel was in a good location walking distance from lots of good food. It was a good sized room and was clean. Its a reasonable price for the quality and location. Check in and check out was smooth. There was a mini fridge in the room which was nice. The bathroom was a little small and there wasnt much other than the bed and a dresser in the room. The parking was also awkward and on a slope next to the room. But overall it was okay.

Review №25

2018-04-28 17:54:11

To be honest, my stay here with my daughter was quite relaxing. Everything was clean and always new. Breakfast had a nice little selection of choice. I really appreciated the ‘ maintenance guy ‘ (i never got a chance to get his name). He was so sweet and helped me carry my stuff. Very friendly staff and caring.

Review №26

2018-07-22 02:32:59

They are updating it as we speak. The front desk was very helpful. At breakfast they provided both blueberry and regular battery for waffles, plus a nice assortment of other breakfast foods. There could have been more seating in the breakfast area but that is only a minor thing. We stayed here because of the decent price and amenities but it ended up being a little farther from where we wanted to be each day. Santa Monica Pier, universal studios, Fairfax Ave. I probably would have spent a little more money for a closer hotel.

Review №27

2022-08-24 06:54:54

I was very surprised by the cleanliness of the room and enjoyed my stay there. Breakfast was nice and tasty, staff were courteous. The room was spacious and had all the amenities. Lovely place!

Review №28

2020-05-13 19:20:58

Great place for the night, for vacation or just to relaxes. Its quite, peaceful nobody bothers you. The manager Oscar and the staff members are always nice and friendly. They will answer your questions and address your concerns. I stayed here for over a month and never had any issues. Rooms are clean. Staff members freshen up the rooms and leave it smelling great.Thank you Comfort Inn.

Review №29

2022-09-20 01:11:13

I had a great experience here. The rooms are clean and the beds are comfy. The staff is professional and their breakfast is great! I will for sure stay here again!

Review №30

2017-05-28 20:22:51

The location is good as it is in a centralized location and close to downtown and many good restaurants. The bathroom was clean enough and had adequate hot water and shower pressure. Also positive was there was a refrigerator and microwave in the room. However a big negative was we booked a non-smoking room but our room had a strong smell of smoke that wouldnt go away. Also the room was on the shabby side and was very dimly lit as there wasnt enough lamps and lighting in the room. The breakfast also could be better. There was no adequate seating and they dont seem to refill things when they run out.

Review №31

2017-02-24 04:43:37

Would not stay here again. The front desk lady was very unwelcoming, almost annoyed that i was there. The hotel itself is decently clean. The elevator is very loud. The bed is not comfy, you could hear the springs in it while laying on it. The breakfast was the best part about staying here. Definately will stay at another location.

Review №32

2016-09-19 03:52:57

The room was clean. Beds were nice. Didnt spend much time in the room. Decent continental breakfast the next morning. We did appreciate they checked us out the next morning ahead of time and slid the receipt under the door. All we had to do was turn in the key, grab a little breakfast and go.[9-2016] Since my great review for this stay, the fraud dept. from our credit card has contacted us. Our card number was being used all over L.A. and they had made their own credit card because it was now being swiped in IL!!! The ONLY place we used our card was this hotel.. Beware ppl, theres a bunch of thieves working at this Comfort Inn. You just lost our business. And we travel frequently!! Your Loss!

Review №33

2021-07-17 09:08:53

The hotel is okay but the front desk lady either she doesnt understand any English or shes just a rude person. Hotel cleanliness is something to be looked at I think they can do better than. From 1 to 10 10 being really clean I give it a 2. I do not recommend this hotel.

Review №34

2017-11-13 03:35:42

I stay in choice hotels exclusively. This particular hotel was not my favorite. It could use a few updates and the room smelled like smoke even though the place is suppose to be non-smoking. I only needed a room for a night however and it got the job done. I would recommend this place for quick stays when you just need a place to crash for the night but if you are looking for quality and better comfort there are better.

Review №35

2017-06-14 03:29:02

Nice rooms. Carpet in hallway needs to be replaced. When I checked in, they gave me my keys and they worked once. When I tried to get back in after making one trip, it would not open. Front desk gave me new set of key cards. Those didnt work either. They said that they could just give me another room. I explained that my wallet and other personal affects were in the room and I needed them. They tried, but couldnt get the door to work. He had to call his manager to get it fixed. Took an hour. Then in my new room key card keeps only working on and off. Really horrible experience with the doors. I would suggest a complete overhaul of the system. But I already know that they probably wont, so I just wont ever come back.

Review №36

2017-01-04 07:22:44

The room was clean and the front desk receptionist was very polite,but the cable was shut off so we had no TV.👎👎We called front desk for help and details and he clearly stated that cable had been having problems since before we checked in.We unfortunately could not get a refund nor a compensation so we had to stay. They should have been straight forward before booking. We would have not gotten the room if there was no cable to begin with .Aside from that they had a very disruptive guest/s across from us who pretty much did not let us sleep much. Being very upset with the satisfactory of the stay we checked out @ 6am, leaving all concerns and phone number with the front desk.

Review №37

2018-12-05 01:35:44

Great service. The front desk was very helpful and provided useful information and even had toiletries. Breakfast was simple but fresh and varied. Warm rooms but thats welcome in the winter. Clean rooms as well.

Review №38

2017-01-20 20:22:58

The room, washroom, and towels looked clean at first sight. However, the towels seemed very old, thin, and rough. The wifi and breakfast were alright as well. I would have easily given this hotel 2-3 stars. The only problem was that on the last day, they slipped a receipt/bill under the door, which stated that 8 towels were missing and we were being charged for the loss. We went to the front desk to say that we did not steal the towels, but they were accusing us and said that we mightve hid the towels in our luggages or might have taken the towels to the beach and left them there. We never even walked out of the hotel room with their hotels towels and even went out of our way to search for the towels if they were maybe hidden under the bed and they missed it. But nope, they refused to believe us. We spent 2 hours arguing with them and at the end, left with a lot of frustration. Avoid this hotel if you want to save charges for something you did not do.

Review №39

2016-03-24 03:12:21

The kind of hotel youd pay 50-60$ for in other places and have low expectations of. The sheets and towels feel quickly cleaned and thin and old, the staff seemed put off if asked to assist with a question or request.For instance: When I requested an extra sheet, because the one I requested the night before (and staff fetched for me very grudgingly) was taken by cleaning, the staff fetched it and came up elevator (knowing I had to go up) and hit the basement button before they got out. Most of the time they could not understand English fully.The breakfast tasted cheap. Unsure if hard boiled eggs were fresh or days old, sausage tastes nasty and was usually not warm enough.Coffee and juice was fine.Walls are not insulated well so you hear LOTS of noise from above and sides.

Review №40

2014-10-04 13:23:31

Spent one night at this hotel while visiting friends. The hotel is old like most places in the L.A. area.The good:Clean room, mediocre staff, easy access.The not so good:I wish they would upgrade their internet to slow. I kept getting kicked off even though I had adequate signal strength.Curtain instead instead of a bathroom door. This wouldnt be so bad if no one takes a dump. But once you leave a floater is too late to take it back. The whole room smells afterwards.Queen bed is slightly bigger than a double.I doubt I will stay here again.

Review №41

2019-06-22 21:02:21

The staff was very nice,and the room was very nice and clean.It was quiet as well.The hotel is going through some construction, but the stay was great and close to everything including the freewayI enjoyed it.

Review №42

2022-05-28 16:15:11

Clean, spacious room. Hotel located in a safe, quiet neighborhood. Lots of free parking available within hotel premises. Very close to some of my favorite restaurants and eateries in the LA area.

Review №43

2023-03-08 06:17:03

I was calling to check about any resort fees and the lady who answered the call sounded frustrated and not polite at all. It sounded like she did not care and didn’t understand my question (seems like her English wasn’t very good). Glad we picked somewhere else and it seemed like other reviews suggest this is a common problem.

Review №44

2015-07-20 18:01:04

I spent 4 days 3 nights. Its a very clean hotel! The rooms are nice. Theres free breakfast every morning. Besides that its a great place, not dangerous, quiet peaceful place to stay at, service good! Recommend for anyone single, married, or family wise. A lot of places to eat outside.

Review №45

2018-04-25 09:10:03

The rooms were ok, not horrible but not that great. They had super old no name tvs. The rooms with 2 needs were layer out oddly. The sink was kind outside the bathroom on the opposite wall. One friends room entrance was right on the lobby. The breakfast room know had 4 small tables. Every morning I was there for breakfast there was no where to sit and eat.

Review №46

2017-07-20 04:18:26

I think its an Ok Hotel if you are on the move. The carpets were a bit dirty. The AC unit didnt work so great for 90* California weather but we managed. We literally just slept, showered in the room. Its on the old side but Staff was nice breakfast was ok on the last morning before left.

Review №47

2016-09-19 03:48:40

The room was nice & clean. Check-in and Checkout was pleasant experiences. The breakfast was nice and the location was just enough off the beaten path to feel comfortable and yet still travel to all the hot spots could be accomplished in a timely manner. HOWEVER, the problem happened after my stay. I have a credit card I ONLY use for hotel accommodations while travelling (which is one of the newer ones with a chip I might add). After my stay here, within about a week my credit number was stolen and being used at various locations around Los Angeles & then tried to make a jump in use to Illinois after transactions started being denied. For the credit card theft alone is why I have to give this location a 1 star review. BE AWARE BEFORE STAYING HERE.

Review №48

2018-08-06 03:38:06

Locations is good, centralized and easy to get to other places. Rooms size isnt the biggest. Services was mediocre from the front desk. The a/c was a little loud. Parking lot is a little tight, small spots. Over all not the greatest, but not the worst either

Review №49

2019-09-05 05:26:59

Hotel is nice, clean, and the staff are nice. The elevator breaks. Breakfast is nice from 6 to 9:30am. What bugs me is that there’s no water fountain. I always have to drink medication but the only water there is is from the vending machine which is outside at the parking lot

Review №50

2018-07-08 10:45:27

STAY AWAY!!! We are staying here now and right when we got here they gave us a room that already had someone else in it so they gave us another room. The other room is hot and 12 hours later the A/C still wont cool down the room. The hallway is colder than the room. Also, the bathroom toilet leaks. And around 3am the headboard of one of the beds FELL DOWN and scared everyone. Every problem that came up we notified the desk and all they said was Ill talk to the manager and well see what we can do. Well the manager NEVER came or gave us a response and the night shift worker Chris said the manager wont be around until monday, theres nothing he can do, and the maintenance guy isnt available. So definitely STAY AWAY from this sketchy place. The rooms are HOT, theyre DANGEROUS, theyre BREAKING DOWN, and the staff doesnt know what to do if there is a problem.

Review №51

2019-01-26 07:57:20

Very good for the price and the location is very safe. It is far from a lot of LA attractions. So if you are in LA just for family or friends, this is the place for you. The only problem I had was the AC/Heat unit stunk so bad. When used it smelled weird. But another than that. Great place!

Review №52

2017-09-16 05:33:11

Two nights in a row and two different Comfort Inns, great experiences!! Very clean, rooms are nice and very comfortable. Great breakfast!! I will stay at Comfort Inn every time I leave town. Staff is very nice and accommodating. Life long customer.:-)

Review №53

2022-06-11 16:57:15

April of 2022: their included breakfast is an orange and a tiny frozen burrito in a paper sack. Showing a full breakfast bar on the booking page, when we arrived the breakfast room and reception lounge was taped off with yellow caution tape due to covid This is just taking the covid excuse too far to save money. When I asked to speak with someone about the awful breakfast, they said someone would call me. I called to follow up and was told the same. Never received any call and was brushed off every time. Stay away!!

Review №54

2020-01-25 06:17:51

Well, I wouldve left a decent review, however at 9:50 PM tonight an extremely loud celebration started across the street from our room. Very loud drums, music, etc. This is extremely frustrating, especially because I specified needing a QUIET room for our stay. The lady at the front desk new about this, as she was theone who told us they apparently have a permit for Chinese New Year. Had I known this was going to be the case, I never would have stayed here! We traveled from out of state for a swim meet, not to be kept up all night!

Review №55

2020-01-20 08:40:57

Highly recommend never a complaint. Great breakfast when on vacation and dont want to drive. Very clean rooms, dinning area too. Constant monitoring was noticed and I appreciate that.

Review №56

2021-10-11 20:08:33

For being a budget hotel it was good. Room was clean and smelled clean. Free parking and breakfast a plus. Quiet area, check in service was okay.

Review №57

2022-09-30 04:10:50

Very friendly staff small but clean and comfortable rooms with breakfast set up for guest and didnt break the bank close to the I-10 freeway I will stay again

Review №58

2019-06-18 02:33:48

Service was good, rooms were clean enough for me to feel comfortable walking barefoot and sleep. Vending machine has all sorts of good sodas(mtn dew Baja blast, orange Vanilla Coke) at a reasonable price. Good location with lots of Chinese food around and only about a 40 minutes drive away from Melrose and Disneyland with traffic. Only thing is the building doesn’t have a pool but is understandable considering the small space they have.

Review №59

2017-07-28 20:36:12

We arrived and had request if it was possible to have a spare roll in bed in our room as we where not able to book a two bed room. The receptionist quickly shut us down and told us that we ordered a one bed so thats what we get. Our floor was under construction and our room was extremely small. Dont get me wrong this is only for the comfort inn at 588 attlantic blv monterrey in the la county. I have stayed at numerous comfort inn that have been some of the best experience.

Review №60

2016-10-01 07:23:32

Very clean, safe parking, nice staff, everything worked as it should. Easy check in and check out. It was $148 after all the fees for a Friday night last minute reservation. Honestly not bad for the quality of the room.

Review №61

2019-09-13 14:37:03

I had A reservation and requested late arrival. When I got into LAX, I found out my reservation was cancelled. I called the 800 number and they told me they talked to the hotel and would honor my reservation. When I got there they charged me a lot more than my booked rate. It was 1 am and I was stuck. The smug night auditor refused to help out. I spoke to the 800 number and they told me the were sorry, but refused to do anything. Stay away from Comfort Inn and Choice hotels. Oh yes I forgot to add that i have stayed 37 nights around the US in Choice hotels. Not anymore.

Review №62

2022-10-01 01:00:07

They have a lot of upgrades nice place to stay and quiet 😴 can get some sleep. They do have grab-and-go breakfast but I leave too early to get it. I experience a bite on my hand that swole it up and until this day my right hand bothers me whatever bit me got to one of my veins.

Review №63

2017-05-03 23:32:03

Serviceable, but everything in the room seemed a little dingy. Sheets were not soft at all, and the walls didnt block much sound. Room did seem clean enough, but did have a weird oder. Breakfast was good.

Review №64

2021-06-03 21:43:18

This property should be called as Lousy Inn as the room is loud and the service is really bad. The window AC is loud like chain saw when turn on. The smoke detector low battery alarm went on in the midnight, called the front desk, Kevin, he said he cant do anything about. Will have maintenance guy to check on it next morning. The next day morning, no one come in and the front desk is another person called Rocio. She said Kevin never leave note to her. She said she will notify her supervisor Oscar on Wednesday about this incident. Today is Thursday, no one call about it. So this Lousy Inn had bad service and they dont care about their customer. Please aware before book this hotel. Bring ear plug !!!!

Review №65

2016-03-23 14:37:34

Not at all as expected. Small room. Staff act very frustrated if you need assistance and are not very accommodating. Clean rooms. And served warm breakfast which were pluses. I would not recommend this hotel to anyone for a longer stay.

Review №66

2018-05-09 23:07:46

The hotel was nice. The room was comfortable. The breakfast was about what you would expect nothing special bit decent. The price was reasonable. Overall it was a good stay.

Review №67

2018-11-16 16:56:00

Small but clean rooms. Quiet at night even though on busy street. Bed comfortable but could use more seating in room. Very good complimentary hot breakfast with lots of options. Convenient to restaurants and shopping.

Review №68

2023-07-16 19:38:02

The hotel room was clean and comfortable, and the staff were friendly and accommodating.

Review №69

2014-06-30 03:13:47

Hotel appears to be in good clean area, very clean room, smelled good, bathroom clean, microwave and coffee pot. Plenty of free parking. Friendly staff. Breakfast included, comfy bed and good price. Loved it

Review №70

2013-10-20 04:00:55

The room was super clean, ac works great, flat screen, very comfortable bed, sink is outside the bathroom, bathroom was really clean, fridge, microwave, multiple pillows & towels, free breakfast, friendly front desk evening check in Indian guy and friendly morning check out Indian guy. A lot of fast food places nearby, a 24hr Carls Jr, and a Ralphs store down the road opened till 2am. Very satisfied with my 3 night stay! Very good bang for the buck since I got a 30% off with choicehotels (:

Review №71

2023-08-31 11:09:57

What a creepy room I have ever experience,So many abts and insects, when I sleep two hours later my arm was bitten in the evening I go to the front desk to ask change the room but the guy said the maneger on vacation,and the hotel room was full, so sucks the got through that night, never help me to solve the problem！！！

Review №72

2024-06-09 16:51:16

Clean rooms & staff is very friendly 🙂

Review №73

2022-12-03 15:27:17

The rooms are cleaned, the bed was comfortable, Theres just enough towels. They dont have a business center but they were very helpful.

Review №74

2017-08-03 14:07:30

It provide you a quiet night of sleep and thats about it. There isnt much amenities. This place is small in general, the lobby, breakfast area, and the room are all very small. They do provide you with free Wi-Fi. The breakfast place gets very crowded in the morning.

Review №75

2017-01-28 01:46:59

The light in our room wasnt working right, but the front guy looked into it and manage to solve one of them and since it was pretty late he said he will look into it the next day . Service was good and quality of hotel was meh. It was decent for the price we pay

Review №76

2023-11-13 03:21:53

Absolutely worst service Ive received from anybody in the service industry. The front desk lady is very un professional.

Review №77

2021-07-20 06:54:39

Excellent hotel for a 3 day stay. They were a little guarding of towels. No towel for you. Other than having to sign in and out towels, it was a good stay.

Review №78

2020-08-19 03:41:25

AC barely even feels feels cold and very little to no air, let them know and supposedly sent someone to get it fixed but feels the same.I kept smelling cigarette smell and notified them in the front and said they would take care of it but 3 days have gone by and I could still smell cigarette smell every few hours.

Review №79

2021-08-04 07:34:21

The only reason I’m giving the comfort 3 stars is because of Rocio, you were great 👌🏾the reason I snatched two stars is because of a very mean Asia lady that works in here. I will not go into full detail on what happen but she need’s a reality check ✔️and the crazy part about it is that I book this by accident 🤦🏽‍♂️ her attitude did match the caving ceiling in the restroom of 116 and let’s not forget the mildew around the tub🛀Another unhappy worker with bad customer service skills🤦🏽‍♂️

Review №80

2019-10-13 16:08:10

Love it. Very clean. Great Breakfast. I recommend. Im from Brazil, and for me this hotel was really good. I would definitely stay again.

Review №81

2018-01-17 01:24:27

The chineese lady was so careless and doing multi tasking with multiple language customers and screaming and shouthing and misplaced my Drivers License in a nick of second. After that, we nearly searched for close to 50 minutes the whole of office reception for the DL. Unbelievably careless!!!, Almost runing our night.Finally was about to call the police for lodging a complaint, as otherwise, I could not have travelled back to SFO. However found it under the keyboard magically!!!.I will never go back to this hotel.Careless and worst.

Review №82

2017-07-19 20:45:07

The carpets and bedding was very dirty. The bed sheets had not been changed from the previous occupant and there was fresh dried blood from a small cut on the bottom of the sheets that I did not discover until the next morning.

Review №83

2017-10-01 02:06:19

Check in was easy. Room was clean. AC unit was relatively quiet. Breakfast is about what you would expect for a smaller hotel. Overall good experience.

Review №84

2022-04-11 02:39:12

My stay was pleasant if you are only a weekend, some details in the bathtub but acceptable. Reasonable prices and a good location.

Review №85

2018-08-07 22:12:14

Very dirty hotel. The water smelled like sulfur. When we told the staff they immediately accused us of lying. So we tried to cancel our stay only to be told that nothing would be done. Escalated it to the manager and the same thing was told to us.Would not recommend this hotel to anyone.

Review №86

2018-07-06 23:10:05

The staff is great and the prices are super reasonable. However the rooms are very old and are in great need of a remodel, this will not keep me from staying here again though.

Review №87

2022-03-05 15:46:24

Very nice establishment! Clean, quiet, friendly staff and located in a great neighborhood! I would stay here again, no questions asked!

Review №88

2022-08-02 01:26:02

The hotel was clean and comfortable but, the room was quite small even for 2 .

Review №89

2022-01-20 15:32:20

Clean rooms.No complaints.Truck parking was tight, but overnight girl was really helpful and accommodating.

Review №90

2016-05-01 05:46:43

Confortable beds. Clean sheets. Carpets in the rooms and hallways were very dirty. Decent breakfast with hot food. Monterrey Park California.

Review №91

2012-10-04 04:25:24

The property was very well maintained, rooms very clean. The location was perfect for me cause of the proxmity of family members in the immediate area. Easy access to Monterery Park/Alhambra. I will be back.

Review №92

2018-01-21 21:40:47

Stayed here during last week of December 2017. Though its one of the choice hotels, the experience here was not as good as other Comfort Inns. The place was under renovation when we checked in, so it was little dusty and there was no directions to lobby as the main entrance was closed due to renovation. This is little disorganized not worth the price.

Review №93

2018-11-17 03:09:59

Thin walls means our neighbors having sex can easily be heard. Door keys also have a habit of not working unless rekeyed by the front desk and they are aware of this issue.

Review №94

2016-10-26 12:43:46

Decent - sized room, very accommodating. Not much other services, and no ice machine. Still a nice hotel for a small party.

Review №95

2017-10-04 19:08:32

Excellent Quality Hotel, Friendly and Helpful Staff, Great Location, close to shopping, Restaurants etc Convenient to Los Angeles and other Metropolitan Cities. Great Daily Breakfast..

Review №96

2018-11-30 13:11:40

Front desk personnel was nice and helpful, room was clean and spacious. Area looks quiet overall no complaints

Review №97

2017-01-25 09:28:12

Rooms are fine. Breakfast is good. Theyre front desk need to work on explaing online reservations. But overall it was good.

Review №98

2016-11-21 06:22:21

I guess you get what you pay for. There is no exercise room. There is plenty of parking. The elevator permit may be expired. They do not have cribs though they offer them on the website.

Review №99

2021-11-02 08:40:36

Okay. Room was clean and comfortable. Front desk staff at night need customer service training.

Review №100

2017-07-20 18:14:21

No cell service inside facility. Very clean, but old furniture. No HDMI for connecting to TV. Good location for many choices of food and shopping.

Review №101

2016-01-24 19:33:31

Wifi is very insecure. Dont use anything with a login while on wifi here. Otherwise great rooms, looks recently remodeled. The hallways are a little confusing. Easy parking.

Review №102

2016-02-09 05:30:49

Elevator broken, hallways, rooms, bathroom, and eating area was very dirty. Remote had dead batteries and TV listinga were out of date and incorrect. Service was poor and staff unfriendly.

Review №103

2021-03-13 04:04:16

Comfortable and safe for a Hotel in the area. Small rooms though and bed is ok. Worth it for a overnight stay. Small parking area though

Review №104

2020-01-06 10:59:23

Loved this place. Will stay there again. The food and service was fantastic. The rooms were very clean.

Review №105

2017-08-15 14:31:20

Clean room, quiet and safe area. No pool, and the included breakfast was not stocked up. Lots of food items ran out.

Review №106

2017-04-01 03:36:10

No issues checking in. The rooms initially smelled funny but after you turned on the AC its fine.

Review №107

2017-06-08 01:02:03

It was a nice hotel but the rooms are a little narrow. Workers are very accommodating and it is very close to a lot of restaurants

Review №108

2018-11-15 07:04:39

The hotel was descent.Checking in at 3 PM is a bit of a RIP off, cuz checkout is at 11, therefore your paying full price for 20 hours.I think they should prorate for the difference!

Review №109

2018-10-01 07:03:32

I liked the breakfast and the rooms were comfortable, I just wish there was more Im walking distance.

Review №110

2017-07-20 01:04:42

The room was small and dirty and the people at the front desk were rude. Overall a bad experience.

Review №111

2020-09-17 01:19:29

ADA Room not big enough for a wheelchair. There were crazy people in the parking lot. One followed me into the hotel lobby.

Review №112

2021-10-10 23:26:06

Perfect, one of the cleanest hotel in town. Very good experience. Definitely, going back

Review №113

2021-07-19 03:26:02

Ive stayed here multiple times. Safe area, kind people, clean rooms.

Review №114

2019-03-27 00:40:15

There was construction being done on the floor my room was located on of, wish I could have gotten a courtesy call or notice of that. The door to the restroom was broken and wouldnt lock.

Review №115

2020-05-03 03:11:33

The name lives up to it! Super comfortable and the lobby staff was wonderful. The whole experience was amazing, I highly recommend this place

Review №116

2018-05-30 17:51:44

This hotel served its purpose. A good nights sleep. Nothing special. Lacking alot compared to other Comfort Inns

Review №117

2022-08-03 19:41:02

I love staying here was an outstanding view of the city nice and neat inside and outside great service

Review №118

2021-07-17 01:12:38

Lady at the front counter wasn’t helpful tried to force me to get 2 rooms when on their website it said that you can order a roll out bed. Turned around and walked out

Review №119

2018-01-17 01:18:22

Super expensive. The hotel rooms are OK and breakfast is good. The WiFi seems to be bit spotty.

Review №120

2016-04-28 06:47:26

Excellent location with very friendly staff. Close to shopping and restaurants. Right down the street from Mall and Vincent Price Center. Directly in between CA60 and I10 freeways.

Review №121

2023-03-13 04:26:00

Love the confortable beds spacious rooms and delicious breakfast

Review №122

2024-06-09 03:38:25

Very nice hotel

Review №123

2019-12-10 15:46:15

It was close to a place we were visiting so that’s why we stayed here. I was not a fan of the Hotel but the location was good for what I needed.

Review №124

2020-02-19 20:12:22

Good value with free breakfast. Chinatown is nearby. Great Chinese restaurants within walking distance.

Review №125

2019-01-17 03:02:03

Comfortable room, helpful staff, safe neighborhood, steps away from bus stop. Pleasant visit.

Review №126

2016-09-16 00:28:31

Not great but decent enough for a one night stay. Dont waste your time with the free hot breakfast.

Review №127

2022-10-06 06:44:31

The girl at the front desk was so helpful Jackie would be the only reason I would ever return

Review №128

2018-04-01 13:44:24

So comfy@the comfort inn! Love the complimentary breakfast and the beautiful view from our beautiful room 🌻😘

Review №129

2017-05-28 02:37:33

Location and service was great, room can be better, only 1 chair, clocked and 1 light was not working.

Review №130

2021-02-20 18:08:08

Needed a room late didnt have much of a choice so I took the over priced room. Doubt if Id ever return ...

Review №131

2023-04-15 01:51:51

Definitely not 5 star, but good for the buget

Review №132

2023-04-05 05:09:21

Was so easy and the breakfast was good and convenient.

Review №133

2017-07-06 20:07:08

Great breakfast. Good varieties. But pls wash the carpet. Really.

Review №134

2020-03-06 04:22:48

Not a fan. Its an indoor enclosed place. Rather have my door facing outside instead of a hallway. Went to check in, no one at the counter for a good while

Review №135

2019-05-08 15:21:24

Great breakfast, friendly staff. The toilet was kind of small.

Review №136

2017-06-14 04:02:04

The rate was cheap but the quality of the room is very poor, the beds are near unusable and the room has many dirty items.

Review №137

2022-12-13 19:32:01

Close to freeways quiet friendly staff has a free breakfast

Review №138

2023-09-25 04:37:10

Internet doesnt work. The sink is beside the bed

Review №139

2018-07-08 01:07:47

Pretty good, room a little small. A lot of good food places nearby.

Review №140

2021-09-28 23:27:05

Nice rooms, clean, quiet area. No laundry mat.

Review №141

2017-12-11 22:00:50

Quiet and clean, but unfortunately the bed was way too firm for me.

Review №142

2021-04-18 16:42:18

It was clean the staff was great I will return again went recoment to my freinds

Review №143

2020-05-30 16:46:15

Hidden gem. Nice location, friendly and helpful staff, clean and comfortable rooms.

Review №144

2017-05-14 00:32:46

Good location near lots of stores and food. Comfortable clean room

Review №145

2018-07-06 03:12:15

Its pretty good chill quite safe area all around good things

Review №146

2020-03-03 17:48:50

Besides the dismal breakfast selection, the beds were fine and plenty of Tv channels

Review №147

2016-04-27 05:23:56

Very Nice property, upgraded and very clean. Restaurants and activities close by.

Review №148

2017-06-13 23:06:51

Great hotel and very solid continental breakfast.

Review №149

2018-09-18 22:51:40

Nice rooms. Nice area. Good hot breakfast.

Review №150

2021-01-11 21:28:03

Its ok I guess. Its clean and dont smell funky at least.

Review №151

2018-10-08 00:09:55

The rooms are very nice. The staff is very kind

Review №152

2024-01-18 06:48:49

Great service and experience

Review №153

2021-07-07 07:36:32

Noisy people in the front desk rude specially an Asian lady not recommended this place at all.

Review №154

2020-02-25 12:02:37

Comfortable and clean, but a little confusing layout in the room.

Review №155

2023-10-24 16:11:46

Best budget hotel near downtown Los Angeles.

Review №156

2022-02-08 05:21:10

Clean and comfortable roomGood value and location

Review №157

2020-02-18 03:53:47

Rude front desk clerk. Sheet on bed was upside down. Had to remake my bed so the tag was not in my face.

Review №158

2017-07-07 04:17:58

Super clean, friendly. Directly in china town. Did not know that. Live and learn

Review №159

2017-12-18 00:30:38

Construction made it very difficult to get around, TV didnt work, bed was extremely hard.

Review №160

2021-08-01 12:11:10

It was peaceful I had a great time

Review №161

2017-08-31 14:08:45

Service sucks no stars lady in front desk rude to people

Review №162

2019-09-25 23:11:15

Hotels renovation is almost done. Pretty nice.

Review №163

2024-06-24 20:40:18

Nice hotel

Review №164

2018-11-04 07:16:59

The place needs work...the staffs conduct and work ethic make the place shine...great staff...

Review №165

2020-03-13 21:50:34

Broken window screen. Noisy environment. Not comfortable.

Review №166

2017-08-10 00:37:59

Decent, but not thoroughly maintained or cleaned.

Review №167

2019-12-12 19:55:21

This place is new, and the service is great. The is located in a Chinese neighborhood.

Review №168

2022-03-21 06:41:52

Clean rooms and smell good too.

Review №169

2017-02-14 05:50:00

Very comfortable, enjoyed the meal at breakfast

Review №170

2021-11-02 15:39:31

Clean and bag 🎒 breakfast only room coffee ☕

Review №171

2023-12-10 03:23:52

Very friendly staff.

Review №172

2017-08-12 14:36:25

Lots of decent restaurants around the hotel.

Review №173

2016-12-18 20:20:53

Comfortable, clean, and with mocrowave and mini fridge!

Review №174

2022-04-29 04:34:31

Not a well equipped staff to support at front desk

Review №175

2018-06-26 14:23:42

Decent location. Comfortable beds.

Review №176

2023-09-16 22:42:33

Nothing special except the price.

Review №177

2019-11-02 17:49:06

Beautiful Rooms & Good Customer Service

Review №178

2018-03-25 17:16:44

Loves the hotel and great customer service

Review №179

2020-08-05 02:56:47

A clean room. Near my necessities in Monterey Park 91754.

Review №180

2018-05-05 08:06:52

Comfortable place to stay as a tourist in LA.

Review №181

2019-05-15 20:09:37

I hope you guys fix that bed bug problem

Review №182

2017-05-16 10:10:13

Small property with limited options in breakfast menu

Review №183

2017-10-29 02:27:37

Remodeled, clean, nice close to restaurants and freeways

Review №184

2018-04-06 21:43:48

Vincent is the best staff, very good service.

Review №185

2016-06-22 05:48:33

AC smelled weird. Room was not comfortable

Review №186

2017-04-01 21:34:25

Good location. Easy check in.

Review №187

2017-05-13 00:22:13

Much lower quality than average confort inn

Review №188

2022-09-27 05:43:28

The rooms are very tiny.

Review №189

2021-11-02 17:23:32

Excellent customer service and convenient location

Review №190

2017-03-06 16:15:07

Very nice hotel, really.

Review №191

2017-09-07 06:57:07

Great place great breakfast.

Review №192

2015-09-01 04:14:53

Like the fact that theirs breakfast every mornings :)

Review №193

2018-07-28 04:45:19

They have to go to training about how to threat customers

Review №194

2018-12-26 20:23:05

Great hotel for business travel.

Review №195

2017-06-12 05:48:33

Good location, clean quite

Review №196

2017-12-18 23:55:29

Simple comfortable great location.

Review №197

2017-08-31 04:02:32

Clean rooms and air conditioning works.

Review №198

2017-07-07 10:31:38

Very small and tight rooms.

Review №199

2021-08-02 12:01:30

Comfortable and very clean