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Categories

  • Auto body shop
  • Auto glass shop
  • Auto repair shop

Phone: +1 530-885-3320
Site: https://collisionprosinc.com/aut...
Opening hours
  • Monday:7:30 AM–5:30 PM
  • Tuesday:7:30 AM–5:30 PM
  • Wednesday:7:30 AM–5:30 PM
  • Thursday:7:30 AM–5:30 PM
  • Friday:7:30 AM–5:30 PM
  • Saturday:Closed
  • Sunday:Closed
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Total reviews rating 4.9

199 Reviews for Collision Pros - Auburn 2024:

Review №1

2024-03-05 23:53:51

Great place to bring your damaged vehicle. I have brought my car here many times. Staff are friendly, professional, and know what they are doing. They went out of their way to make sure everything was fixed right and helped make sure insurance covered it. Pictures of damage they fixed.

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Review №2

2024-07-02 13:59:20

The technicians at Collision Pros were polite and helpful, making sure I was kept well-informed throughout the process. They even vacuumed my car before giving it back to me!

Review №3

2024-06-07 20:19:08

The guys here make me feel like a VIP! This is my third deer I hit and each time Collision Pro’s makes it look brand new.No company is perfect. I do however feel they do their best to be.

Review №4

2024-06-10 22:55:10

Ty was so helpful and kind. We have had our vehicles serviced here because they do an amazing job, are affordable and keep the day we are supposed to pick up the car.Thank you again Ty and his team for fixing the car!

Review №5

2024-04-04 19:18:16

Kevin and his team went above and beyond to fix my vehicle damages from my car accident. They arranged for getting my vehicle home while I was recovering from injuries from accident and towing my car back to fix pre-existing water damage from 3rd brake light that I had no knowledge of until rain storms. They were all extremely accommodating and wanted to make sure I was fully satisfied, which I’m very grateful for. Thanks again Collision Pro.

Review №6

2024-06-04 17:45:12

I highly recommend Collision Pros.Today I had an issue that I needed help with. When I called Collision Pros the gentalman I spoke with was very professional. Collision Pros understood the issue right away and took my concerns very seriously. The customer service was top notch and ultimatly resolved my issue. I am very pleased with the help I recieved.

Review №7

2024-01-10 17:06:20

The team at Collision Pros in Auburn, CA is fantastic. They helped me navigate several issues with repairing my car (e.g., insurance, scheduling) and the did excellent work on the repair job. All of the team was courteous, professional, and genuinely interested in making things easier for me whenever they could. I highly recommend this autobody shop.

Review №8

2024-01-15 18:36:01

Kevin is a good customer service representative for these guys. He was very clear and responsive with change orders, timeline, and costs. Our car looks great and I am happy with the repairs

Review №9

2024-01-03 21:15:59

One of AAA approved tesla certified body shops. Had a minor accident. I live in Folsom which is far from this shop but I chose these guys based on the reviews. These guys were professional and friendly right from start to finish. Noah was my service rep. He was fantastic - Listened to my concerns and kept me updated throughout the entire process. Teslas are a special type of vehicle, so it is important to get it repaired by people who are good at the job. I wouldnt hesitate bringing my car again here if needed.

Review №10

2024-01-23 17:17:46

Cost was twice the original estimate, repairs took twice as long as estimated, communication wasnt very good. Car came back dirty (said theyd washed it, but...).Hello all -- I could not find out how to edit this review, but did do another one, which I cant find either. Collision Pros did call and took the car back, fixed everything, detailed it and noticed that Enterprise wasnt honoring my car insurance, which ended up saving me hundreds of dollars. I really appreciated all of it.