Presentation on Map Reviews Nearby

Cloud Creations, Inc. in Pasadena

4.3 (24) 301 N Lake Ave #600, Pasadena, CA 91101, United States

Categories

Business management consultant

Location on the map

Pasadena, Los Angeles County, California, US

Phone: +1 800-951-7651
Site: http://cloudcreations.com/

Opening hours

Monday:5 AM–6 PM
Tuesday:5 AM–6 PM
Wednesday:5 AM–6 PM
Thursday:5 AM–6 PM
Friday:5 AM–6 PM
Saturday:Closed
Sunday:Closed

Edit info

Total reviews rating 4.3

24 Reviews for Cloud Creations, Inc. 2024:

Review №1

2024-05-28 17:04:59

Sean B, Justin D and team were unbelievable to work with. Had multiple projects with the Cloud Creations team and they always delivered on time and at an affordable rate. Highly recommend to anyone across SFDCs suite of products.

Review №2

2024-05-30 18:03:54

I worked closely with Sean Burton on many deals and have only had wonderful, professional experiences with him. Not only we’re they extremely quick to turn things around but they were willing to be flexible with both mine and the clients needs.

Review №3

2021-10-29 18:38:21

As a leader at Salesforce I worked with Justin Davis, (CEO of Cloud Creations) for two years and over those two years I got to know Justin and his team on a personal and professional level - often overlapping without notice due to the amount of trust I had in him and his team. After working at Salesforce for four years, our #1 value is Trust - this is why I chose to work more with Cloud Creations vs any other consulting partner.I urged my team of 7 Account Executives to bring in Cloud Creations wherever possible because of the value, professionalism, trust and going above and beyond for our mutual customers, even when the customer was at fault.Over the two years there were no issues from Cloud Creations that werent quickly, effectively and professionally resolved to both our customers and Salesforces satisfaction. This is why we continued to use them on 100+ evaluations, with current and new customers.I highly recommend using Cloud Creations if you are looking for quality work, great value and where trust is a top value of yours.

Review №4

2018-04-02 16:52:18

I want to take a minute to thank Cloud Creations for their hard work and patience. We hired another implementation partner to help us migrate our ACT database to Salesforce and they failed miserably. After about 4 weeks we were told we could not export our notes and activities, as you can imagine this was very frustrating. We were put in contact with Cloud Creations and within 2 weeks they exported and imported everything to Salesforce. To say the least, I was very impressed. Highly recommended.

Review №5

2017-10-19 04:48:39

I used Cloud Creations to help me rollout Salesforce for my company. The data that had to be imported was very complicated and it was several weeks into the task with much effort and no results.Finally, we decided to look for a Salesforce partner to help us. Cloud Creations was able to understand our very complicated data and import it perfectly. They provided training and support until I was able to stand on my own.They were very professional and knowledgeable. More importantly, they took the time and made the effort to make sure my needs were taken care and everything was working just right.If you have a special need or are new to Salesforce, you will not regret it if you call Cloud Creations.5 stars is not enough!

Review №6

2018-04-03 02:16:54

We’ve been using Salesforce for some time now and decided to bring in our customer service department. We contracted Cloud Creations to setup Service Cloud and was definitely impressed with how fast they were able to get us up and running. Aside from the setup they additionally came in house to train our users and admins. The face to face training was the cherry on top, i received great feedback from the attendees. Great job Cloud Creations!

Review №7

2018-04-02 19:02:55

Thank you for all the hrs work and patience! When we decided to make the switch from oracle to salesforce, we hired Cloud Creations to help us with the implementation and historical data migration. I have to say I’m extremely satisfied with the results. They went above and beyond to make it as smooth as possible. I was especially impressed with the communication and training upon completion. At no point did we lose communication with her project manager, she was always available via phone and email. Thank you for the hard work, in the future will definitely look towards cloud creations for any salesforce needs.

Review №8

2018-04-04 15:22:59

Cloud Creations was recommended to me by our Salesforce account executive, and they were a great fit with our team all the way. We had a lot of questions and Gracie was able to help us and answer every single question. She never made us feel rushed or pressured to get off a call, and we always had time to get things done. We have some people that are not very technical, but working with Cloud Creations and Gracie was a breeze.

Review №9

2018-04-03 15:38:17

We were impressed with Cloud Creations from the beginning, the proposal and timeline provided was better than any other competitor we had seen. After a few conversations they had a really good understanding of our unique requirements and were able to evaluate and comprehend what we were striving to achieve. The end product could not have been more suitable, both in functionality and in delivery.

Review №10

2018-03-29 06:09:10

At the beginning of this year, I was using an out of date CRM software that I my company has been using for quite some time and I was a little reluctant to make a change. But, Im glad I did. I hired Cloud Creations to help me implement Sales Force for my practice and was quite impressed with the job they did. They not only finished the project ahead of schedule, but did it without any errors or hiccups. They listened to what I wanted and were very communicative throughout the process. When I had questions or concerns, they were quick to answer my calls and return my emails.I was very happy with the in-person training that was done for me and my users. They had Gracie come out and conduct the training session. She was well spoken and patient throughout the all day training session. She made sure to address all of our questions before leaving. The thing I was most impressed with was she knew and was able to train us on how the new sales force was going to help my company with our sales process. Not the industrys sales process, not a random sales process, but our own sales process. They really did their homework with this one.Overall, Im glad I decided to go with them.

Review №11

2018-04-20 17:22:52

Cloud Creations and their team worked faster than I thought theyd work. They got us up and running in less time than we planned on it taking. We received quotes from a few other companies in Los Angeles but decided on Cloud Creations because of the testimonials in their proposal. Great decision. A++ rating Id give more stars if I could!

Review №12

2018-04-03 00:04:40

Ive been working with Cloud Creations for awhile, and their team is top-notch. My project manager was very knowledgeable in Salesforce and got back to me the same-day most of the time. Also I had a direct line to her, which made it even better. Its a small thing but I worked with a different salesforce company and could never call and talk to a live person when I had a question.

Review №13

2018-03-30 08:18:34

I started out with a competitor of Cloud Creations but they kept billing us all these hours when we werent seeing any progress! I actually found them online but our salesperson recommended them as well which was nice to hear. Dont waste your time with another company in LA call cloud creations instead.

Review №14

2018-04-22 11:57:35

I am adding an update as promised to the CEO for their responsiveness after my first review. They made us a priority and started correcting things right away. Unfortunately, still had to keep sending things back more than once. Problem now is because it took so long, I have been promoted to the Program Manager and have other responsibilities that keep me from being able to complete this. Everyone involved was nice to me. Just not the place I would go to for consulting. I had to put so much work in of my own time only for them to not use the information I gave them made me feel as if they could only handle basic tasks. Would not recommend them for help with structuring complex processes. I believe a big part of customer service is listening to the customer and guiding them to what they need. That is what I do for my clients, but I dont feel like that was done for me here.Previous review:Six months in and still waiting for our Salesforce to launch. I was promised that Cloud Creations would have the work done in time for my training tomorrow with our team, but no response. We are a non-profit with unique needs and they said no problem to our requests, yet when I did the first test half the work was not done. I made a detailed spreadsheet after spending hours reviewing how Salesforce works on my own and it was like they didnt even read it. Then it dragged on for months.We paid over 10K for basic programming that I actually tried myself and was able to do, so Im not sure why this has taken so long. In six months I could have done the work myself, but thought that paying them would get us the product faster. Obviously Im frustrated right now because Im expecting to have a database to use and I have no idea when it will be ready. I just want what we paid a bunch of money for within the timeframe they said it would be done. This is pushing everything in my project timeline back and my only recourse is to write this review...

Review №15

2018-03-30 01:50:47

We struggled setting up salesforce on are own, even though we have programmers here in the office they still strugged with connecting our website. We ended up hiring cloud creations to connect our shopping cart website to salesforce, and now it works just like magic. Technical staff are great but what we needed is someone who had connected shopping carts hundreds of times, which is what we got. Call them you wont regret it.

Review №16

2019-10-25 23:37:33

We had a great experience working with Cloud Creations. The team was very knowledgeable about Salesforce and we benefited greatly from the training. I would recommend Cloud Creations to anyone needing Salesforce implementation.

Review №17

2018-03-30 01:48:33

We were interested in buying salesforce but we knew we needed help with the set up first. So we called cloud creations first and got all the information wed need upfront before calling salesforce. The salespeople at salesforce are very aggressive so we wanted to get an objective opinion first, which we did! Turns out we didnt need the most expensive version (which they tried to sell us). Instead we were able to save quite a bit of money by calling these guys first. If youre considering buying salesforce, Call them first!!!!

Review №18

2018-04-04 16:46:17

Cloud Creations saved us from bad data being imported. We tried to import spreadsheets from quickbooks ourselves but we just made a complete mess of things. They got in there, updated everything and deleted all the duplicate records. Not sure why we waited so long to call them in the first place.

Review №19

2021-10-29 16:12:10

I worked with Justin and crew over 18 months ago, and I still find glitches and poor programming that they did. It is an embarrassment to call my new company because of the way they coded, I would never rely on this company to provide services.

Review №20

2018-03-29 18:12:59

Professional and fast service - they integrated our Shopify account so those orders come in to Salesforce automatically and in real time! Five stars all the way.

Review №21

2018-03-29 14:07:56

Kudos to the cloud creations team! Sales cloud setup was fast and effective. Were talking with them right now about some marketing automation setup. Highly recommend.

Review №22

2021-02-07 14:43:46

I really want to give them 1 star but in order to get this review seen i have to put 5. UNSATISFACTORY. poor communication and orders don’t get delivered. scam. 👎🏽

Review №23

2019-07-08 15:00:35

I would recommend this company. They are dedicated to their clients success.

Review №24

2018-04-05 04:15:35

Our company didnt have sales reports, we just looked at what we had in Quickbooks, which wasnt very useful to our team. We made the decision to move forward with Salesforce, but then were told we had to hire a consultant to set up the software for us. It was disappointing at first, but we realized how helpful the Cloud Creations team would be. In the end, we were able to execute closing reports and product summary, we are very happy with the process.