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Chick-fil-A in Foothill Ranch

4.2 (199) 26792 Portola Pkwy, Foothill Ranch, CA 92610, United States

Categories

Fast food restaurant
Breakfast restaurant
Caterer
Chicken restaurant
Delivery service
Family restaurant

Location on the map

Foothill Ranch, Orange County, California, US

Phone: +1 949-699-3881
Site: https://chick-fil-a.com/loca...

Opening hours

Monday:6:30 AM–10 PM
Tuesday:6:30 AM–10 PM
Wednesday:6:30 AM–10 PM
Thursday:6:30 AM–10 PM
Friday:6:30 AM–10 PM
Saturday:6:30 AM–10 PM
Sunday:Closed

Edit info

Total reviews rating 4.2

199 Reviews for Chick-fil-A 2024:

Review №1

2023-12-01 08:07:48

All the employees I saw were very friendly and the service was quick and efficient.Store was very clean and had a nice variety of seating.I had a chick-fil-A sandwich and the waffle fries, and they were both good as usual.

Review №2

2024-06-29 03:59:25

You would think that people who have a minimum wage higher than others could manage to remember to include the salad dressing with an order. This is not the first time; on many occasions this location seems to fail to have any type process at the pick up window. It was a sloooow night too. Your employees get paid enough to understand and exercise the habit of checking the order. I ordered online and not a single employee read it back to me to ensure it was correct. Gave name of the order was given the total and asked to pull forward. Get to the window handed my bags and drinks and told have a nice night. Im driving by myself and u hand me three individual drinks and dont offer a drink holder?Perhaps I am wrong but these seem like very simple tasks to do for the money they are paid. This location could probably benefit from older shift leaders.

Review №3

2024-04-25 04:25:11

Last time they forgot a sandwich we called for a refund and instead all we hear is laughing. We decided to give it another chance and this time they forgot the mac and cheese. Bunch of kids working, dont make an 18 yr old a manager if they cant check the food properly. Buena park is better service then Foothill ranch.

Review №4

2023-04-10 23:59:48

The Foothill Ranch location Chick-fil-A is attentive service, and clean facilities. One of the standout items on the menu is the classic Chick-fil-A sandwich, which features a lightly breaded chicken breast served on a toasted bun with pickles. The chicken is always juicy and flavorful, and the bun is soft and fresh.All of these items are made with the same care and attention to detail as the classic. The waffle fries are my favorite, and the lemonade is always. One potential downside of Chick-fil-A is that it is closed on Sundays, but it’s nice that they think of your employees. I recommend coming to this location better than the location and orange.

Review №5

2024-03-21 14:59:04

Chick-fil-A never disappoints when it comes to delivering fast, friendly service and consistently delicious food. On my latest visit, the classic chicken sandwich was, as always, perfectly seasoned, juicy, and satisfying with just the right amount of pickles and their signature sauce. The waffle fries were crispy and golden, an ideal side that’s hard to resist. What truly sets Chick-fil-A apart, though, is their remarkable customer service. The staff is always smiling, genuinely attentive, and goes above and beyond to ensure a great dining experience. It’s this combination of excellent food and exceptional service that keeps me coming back. Whether you’re a longtime fan or new to their menu, Chick-fil-A is a fast-food experience that truly stands out from the rest.

Review №6

2023-08-24 00:09:05

Everytime we decide to try this location again, they still get our order wrong. Today the order was a breakfast sandwich on an English muffin and they gave a biscuit. Wish they’d pay more attention to details.

Review №7

2024-03-08 14:37:28

Came in yesterday - took several minutes for my order to be taken, then took 10 minutes for them to bring out my food, and there were only 2 people in the dining room. Food was good.

Review №8

2024-03-14 22:27:31

11 dollars for 4 tiny strips of chicken is a rip off. You can go to Canes and get a whole combo with 4 healthy size strips, fries, coleslaw, and a soft buttery slice of bread for 12-13 dollars. This establishment will never get another dollar from me.

Review №9

2022-03-25 06:28:32

Definitely the worst chick fil à I’ve ever been to including east coast area. The meat is not juicy at all, but quite firm and sooo thin. Furthermore, asked the personnel (while picking up from the drive through) if I can eat inside and he said yes. When entered, the lady said “sorry we cleaned the area half an hour earlier today, so no eating inside”. Went inside Canes across to eat my sandwich.

Review №10

2024-03-16 20:13:10

Do yourself a favor Dr 10 minutes further and go to the Chick-fil-A on Marguerite. The food is somehow way better and the service is excellent

Review №11

2024-06-16 20:16:50

Keahon is a manager and is absolutely the best. You can tell he runs a well oiled machine!!!

Review №12

2023-08-30 01:27:00

Overall, the food was good, but I have to mention that the service left something to be desired. One of the staff members, a young lady (Emma), seemed to be in a hurry and practically threw the food into the car. It would have been a more pleasant experience if the attention had been better.

Review №13

2024-03-27 14:28:44

The people here worked quickly, made jokes, were fast, remembered all of my large familys orders, and made us feel good.

Review №14

2024-02-07 06:21:10

Its good, it was alot better & the was service too. It would be great if they quit using MSG in most items!

Review №15

2022-04-28 17:14:46

Pulled up to go in to order my food I seen worker go to his car as he was walking back to go in he was blowing his nose and wiping he entered the restaurant after me not one time he stop at sink to wash his hands he goes through the double doors to the back instead of washing his hand at the sink that was next to the double doors. Said something to one of the team leaders and all she had to says was oh we have a sink in the back. asked for a Sausage Burrito meal get a chicken with a lil sausage in it, gas to high to return it had already left bou thanks for the double meat tho🤷🏿‍♀️

Review №16

2023-11-21 17:37:08

I visit Chick-fil-a frequently and here I have to write a review.The label on my breakfast sandwich said exactly what I ordered, yet what I unwrapped was something different. I also ordered a small fries no salt. Of course it had salt. Then the girl brings me my food to my table and then I politely remind her that there was a drink with my order as well. She said that I have to go and get it myself at the counter. She then leaves and is talking to her coworker doing nothing. Then I go to counter to get my drink. Same girl says can I help you? The when I told her then she gave me my drink. Couldnt she have just brought it when she dropped off my food at the table. How does this make sense? It is not only this chick fil a but other locations as well seem to be slipping on service. In the past Ive written at least 3 reviews complimenting them on an incredible service they had always done. For about a year now chick fil a has not had excellent service as before. I do however love their meals. No problem there....yet. Please fix the service, you were the only one who had outstanding service. Please dont sink to the level of your competitors. Thank you for listening!

Review №17

2019-10-01 20:58:32

Ive never had a bad experience at chick-fil-A. This one in Foothill Ranch is just as good as the others. It impresses me that they are able to hire and train employees at all levels

Review №18

2023-09-09 20:49:53

Absolutely no customer service whatsoever and this is not the first encounter.Chick Fil A should be ashamed how this Owner, Julie, treats her customers. We pay good money and they nit pick over a dressing. I will NEVER use this Chick Fil A again.

Review №19

2023-08-01 08:16:36

The chicken sandwich is fair. The regular salad was good as well. Milkshake was also good. Very busy but I did not have to wait long for my order.

Review №20

2023-01-06 13:58:28

What can I say? Its Chick-fil-A! Great service, very clean restaurant with fresh flowers and fancy as well as efficient automated trash cans.Food quality was excellent, but this is not the place for a bargain meal.Pro tip: Download the app. You get a deal when you do . Use it every time. Free food offerings with those points add up fast!

Review №21

2023-10-13 21:21:33

The food was good the only problem was the lid to my drink was dirty 😒

Review №22

2023-07-22 15:53:51

830 am. 25 min wait drive through. Ordered a regular Chick fil A sandwich while kids are loosing it in the back seat. Gave me a biscuit. I mentioned I got the wrong order. No empathy with response. Canes next door in the future.

Review №23

2024-02-10 21:01:33

This one of the best fast food chains, there is kid playing room at this location

Review №24

2023-08-30 14:42:24

Ordered food through the app and paid for it. Got to the window and they said I had to pay again. I asked why since it already went through and they explained it wasn’t showing on their end. The transaction went through so I declined but never going here again, so frustrating,

Review №25

2023-12-20 16:45:21

Ordered through the drive thru, was told to wait in front and they’d bring food out. Ended up waiting 25 minutes for my food never come to this Location. Horrible service

Review №26

2023-03-25 20:11:47

Not as good as it used to be a few years ago since it changed management. Not as friendly or fast. It’s been confusing figuring out when it’s technically my turn to go ahead in the double drive through line and often the employees are not very clear or nice about it. They decline giving more sauces when I’ve asked, or tell me they will charge for them. No other location has done that. At least the food quality is about the same as any other location.

Review №27

2022-06-15 04:40:47

I have been here multiple times and they have repeatedly messed up my order. I asked for just chicken patties and bread with a side order of fries for my disabled family member and I have repeatedly received other people orders. I know that each time I went it was busy, but they need to be organized. It is very time consuming to keep having to come back in the store just for a simply order. Each time I have tried to return it I was yelled at by the manager/lead that they were busy and it was my fault. I am just trying ensure that he can enjoy a treat every once in a while and they made this visit unbearable. I will just make the extra drive to the Lake forest location. Better and faster service.

Review №28

2022-06-24 19:18:12

I substituted spicy chicken in my salad and it was great. The restaurant is clean enough and staffs are helpful.

Review №29

2023-07-12 14:46:37

Swift, friendly, and delicious are things that all apply to this Chick-fil-A! I always enjoy chicken, and Chick-fil-A never fails to deliver a great chicken no matter what you order

Review №30

2022-11-19 07:01:37

Good luck trusting the quality of your food with someone like Julie Thornsberry in upper management. Certain behaviors in leadership trickles down throughout a work team and it gives the impression that it’s ok to mistreat certain customers. Just as bad as it is for a public official to racial profile, it is just as bad in the restaurant setting. I love Chick-fil-A, but as the company has grown so has the exemplary customer service. Now service is on par with every other fast food chain.

Review №31

2023-05-02 01:33:06

Owner Julie is HORRIBLE and RACIST! Get out from our community! Get out from Chick Fil A! Your attitude to your employees and customers are UNACCEPTABLY RUDE! You don’t deserve to run a Nice American restaurant like Chick Fil A!

Review №32

2021-05-14 05:10:57

Great location! Ive been to many of them! They are wonderful and sweet, just as you expect employees of a Chick fil A to be! Its a pretty busy location as well, but the line moves fast. Delicious as always :) If you havent ever had a frosted lemonade, just go for it!

Review №33

2024-02-14 23:59:45

Here is so delicious

Review №34

2022-12-19 18:28:53

This Chick Fil A is the worst. I have a grandson who used to work here. The owner operator Julie is HORRIBLE. She yells at her workers and shes taken away the current employee’s free meal for their shift due to the restaurant sales numbers being low. It is not your employee’s fault that your sales are low, maybe if you treated your employee’s with kindness and respect they enjoy to serve others and you as a boss. Also, she messages their groupchat after they fire someone and tells them to not gossip about the person being fired. You do not need to announce anyone you let go of. Ive been here multiple times and I truly can tell you, give your business to another chick fil a, where the owners cares about their employees and customers. A true Christian company would NEVER treat their workers as horrible as this management does.

Review №35

2023-02-17 05:08:16

I go here because my son loves their toddler playroom. Many times Ive had to bribe my son to eat by taking him to this Chick-fil-A. Im not a fan of fried chicken fast food. I love a good home made fried chicken dinner every once in a while, but any kind of fast fried food is reserved for those party nights where grease helps absorb the over indulgence in fine spirits. 😉 That said, I have nibbled on their chicken nuggets since thats what my son asks for. WAY TOO SALTY. I appreciate that they use real chicken breast at least. Granted, I have not tried their grilled chicken, nor do I plan to.Unlike their McCompetition which is all processed trash with some chicken, mostly bread, shaped to look like a gold nugget or something. Chick-fil-A uses real chicken breast morsels. But PLEASE, for the health of your customers, ease up on the salt and let your customers add more if necessary. Every time i let my son eat here, he wakes up a half dozen times in the middle of the night to drink water. So if sodium is a concern, caveat emptor.If there was such a thing as Sodium Police, I would definitely report them. Shamefully excessive use of salt!!The service is fine considering they hire only teens. The employees are wonderfully well mannered and responsive.

Review №36

2019-05-28 04:58:05

Best place ever.the customer service here was top notch. A little girl was walking in and one of the employees here, an older and very nice man, opened the door for her to let her in. She had a walking aid as she had a broken leg.The employees were so very nice about ordering our food and making sure we had everything we needed.I ordered a number 7 sandwich with a diet Dr. Pepper with a side of fries. The food was delicious and tasted so good with the regular sauce.I accidentally had a whole packet of sauce explode over me but it was taken care of quick with the employees help. I cant recall any service better than this event in terms of food.Whoever is the owner or in charge of this location... All your employees deserve praises and raises. They make you feel at home.

Review №37

2023-02-22 12:56:35

Between the poor service and dirty interior this might be the worst Chick-Fil-A in California. The food costs more than most dine in restaurants and you’d be lucky if this place even bothered to fill your fries half full. Don’t support this business. The owner is a narcissist and doesn’t deserve it.

Review №38

2019-10-06 20:42:46

My friend and I both had the Southwest salad with chicken. I was not sure Id like it ( I dont eat at many fast food places and also thought it might be too spicy) but I was pleasantly surprised. It was very good, fresh and just the right size. We both enjoyed our meal. The fellows behind the counter were helpful and welcoming and promised Id like my salad. 🤗Im glad I gave it a try!

Review №39

2022-02-11 15:21:04

I am really trying to figure out how I’m the world this location is operating under the name!!! Really this location does Chick-fil-A an absolute dishonor. Go to any other location and you won’t find people leaning over the counter holding conversations, 6 people who see you walk in but don’t greet you. Someone sipping on a drink like we are just hanging out at the park or at the movies. Really the list could go on and on! One week you can pick up a mobile order inside, the next it is in the drive through which you may wait for nobody in line to serve up cold food. So sad! This brand has been synonymous with world class customer service and a welcoming experience! I am not sure if the corporate executives need to close down the store for training and send in some of the individuals from off the commercials from GA, TX, the Carolina’s but something needs to be done my Management immediately! Better yet send in some secret shoppers to truly evaluate what is going on so you make reassessments on who needs to be doing what, or if you just need to clean house! Sad that I had to take out of my schedule to right this but at some point enough has to be enough! Do better, and be better hate to see this brand fall under the moniker of your other fast food labels. Survey anyone who has been to this location abs their experience and I am sure they will agree. Make Chick-fil-A Foothill Ranch BETTER!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Review №40

2019-06-15 04:40:51

The dining room was clean and nicely decorated. There was also an indoor kids play area. The staff were all young people but nice, helpful and very patient. The grilled chicken sandwich I had was tender and just as flavorful as they said it would be. I also tried the seasonal peach shake which I loved. I have eaten Chick-fil-A before but have never had as good an experience with it as I did at this location. I definitely plan on eating here again!

Review №41

2022-10-09 00:25:23

This Chick-fil A customer service has gone from bad to worse. I am a local and I come to this Chick-fil-A a few times a month. Recently, everything in this store has gone south. Customer service is bad.Today, I have ordered a tray for 10 people to be picked up at 4:30PM. The order wasnt ready at 4:50PM. When I entered the restaurant, I have told a staff in grey shirt named Jana, she treated me like I dont exist. She didnt even go check the order, didnt check the register or kitchen to see if my order was ready. Didnt check the computer screen or what so ever. Then, after a while I told Jana again that I was there for my order that supposed to be ready and picked up at 4:30PM. Again, she just asked me to wait and continue to talk to other staff. No checking for me.Third time when I asked, she finally went to check the computer screen and couldnt find my order.Finally, a guy named Bryan helped me out with my order.

Review №42

2023-01-06 22:01:43

Frosted Lemonade is not the best but chicken nuggets are good.

Review №43

2022-08-11 22:26:19

If I could give this Chick Fil A a zero I would. This location specifically is a total disgrace to the Chick Fil A corp and what Chick Fil A really stands for. They always fill up the fries half empty and when you complain to them they say it was pushed down that is why it is empty which makes 0 sense. Whenever you call and or leave a voicemail nobody ever gets back to you. I unfortunately sometimes have to buy from this location because it is the closest to my home. They also barely put any chicken in their salads. Just disappointing!!

Review №44

2017-07-15 16:03:30

Its a smaller location than some Ive been in.Great customer service. Loved the employees. My food was fresh. No funky oil taste. I absolutely loved their kid area. Nice set up at the condiment area. Area was clean. By far my favorite Chick Fil A location.

Review №45

2022-05-31 21:00:09

Zero costumer service!! Worse experience in our lifes, the owner Julie is racist and lacks of costumer services skills, kindness and courtesy. Julie if you are reading this I hope CFA takes remove the franchise from you. You are racist calling 911 and the cops on my husband and his mother just because they inquire about their online order after being waiting patient for more than 30 min. Julie you had some many issues with employees thats why no one stays in that location and many incidents with costumers, you are a bad representation for CFA. We had being loyal costumers to that location for many years and since you took over is nothing but rude service from you, long waits, quality of the food sucks and now calling 911 and cops on clients.Stop wasting tax payers money, deal with incompetence to run a business. Dont recommend this place, take your business to raising canes right across she doesnt deserve your business.

Review №46

2023-01-28 02:47:55

I bought a take out orger. When I got home one of my sandwiches was missing. I tried to call the restaurant, I was put on hold for 15 + minutes and got a service person, not the restaurant andwas talk that he we would send my info to someone who will see what can send me credit for the missing sandwiche! Apparently this is how Chick-fill-e thinks is that is service!

Review №47

2019-10-05 22:28:06

The chicken sandwich and mac n cheese were really delicious! The service was prompt and polite in spite of a very full house. I can easily see why its popular. Every employee who interacted with us was so courteous and they all seemed to be hard working and diligent. How refreshing!

Review №48

2023-09-01 23:48:12

Food is great need to train staff on how to address US Veterans either address us as Sir Mam or Costumer is appropriate addressing me or my friends as Boss by some zit face kids is disrespectful Do better Chick fil A

Review №49

2020-03-03 06:35:36

Chick-fil-A is one of the fast food places that I actually like. The sandwiches are hot and tasty. They have several kinds of sauces and the chicken is always very tender. I also like the buns, they are soft and taste freshly made. I ordered 2 chicken sandwiches some fries and a cold drink. That hit the spot, I came in hungry and thirsty but left full and very satisfied. It also does not cost a lot to get filled up. A good lunch - I was glad I stopped there and not some other place. Highly recommend

Review №50

2022-06-12 20:40:16

I always get the nuggets combo with fries. my last couple visits I have gotten the cloudberry drink which is oh so good!!! and I just tried for the 1st time their peach milkshake and it was so delicious!!! the service is always spectacular!!!

Review №51

2022-12-10 23:54:35

I went through the drive through and they asked me to park and wait for the food to come out. I waited for 15 mins and then finally walked in and asked for my food. They had it just sitting there. Was it racism or possibly sexism? Well everyone working there was white and half where male. So being that I’m a white male im gonna say no I don’t think so. However agism is still on the table since I’m 45 yrs old and their staff where all approximately under 20.All I know if I’ve been persecuted somehow or another by the systemic prejudice thats rampant over at chick fil a.Next time I’m gonna say “ no sorry I’m not leaving till I get my food”

Review №52

2022-08-21 19:38:47

I was thirsty and usually really like their unsweetened iced tea. I dont drink sodas or artificial sweeteners, so unsweetened tea with lemon is my go to drink. Today It tasted like the container hadnt been cleaned in months. I requested a refill from a different container and it tasted the same. It was worse than McDonalds.I always thought Chick-fil-A freshly brewed their iced teas, but no. Its pre-made and shipped in. And it was that way for all Chick-fil-A.Guess Ill be going someplace else if I cant get a drink I can actually drink.

Review №53

2022-04-15 08:54:12

Awesome chicken and salads served to you by what kinda seems like cult members? Not hating, but theres... A bit of an odd vibe. Polite service, but do check your order before you pull away.

Review №54

2024-03-09 22:25:20

Great food at this location Jadin was awesome

Review №55

2020-11-14 06:07:22

What is going on! Fast and efficient but are they rushing too much? They keep getting orders wrong and the quality of food is going downhill. Third time on different days having to correct drive thru and/or curbside pickup orders. Today I found hair in my grilled chicken sandwich. Called the restaurant twice today and still no answer or return call after leaving the manager a message.

Review №56

2019-05-22 05:12:32

Yet another great chick fil a location. Erik, the owner, is a really nice guy and is always going around and helping out everywhere. employees are very kind and attentive as usual. and the food is delicious and hot! this specific location will get really busy at lunchtime though so be prepared.

Review №57

2022-03-23 00:33:08

The experience here is always amazing.The staff are always incredibly friendly. It really feels like they hire the top level employees, and it shows.As far as the food. You either love it or you dont. Im a fan. Its some of the best chicken prepared this way you can get.

Review №58

2022-09-02 19:39:28

This Chick-fil-A is pretty solid drive-through is usually quick although it wines around the building and parking isn’t great. Always get the Sriracha sauce it’s legendary.

Review №59

2018-10-18 23:45:48

I love Chick-fil-A Ive been going since I was little and I still love this place to this day they have amazing food amazing drinks and amazing service. The employees are always so nice and the chicken is so nice and tender it makes you feel like youre in food heaven. Just being honest this is one of my favorite fast food restaurants. I whish everyone would like this place as much as I do.

Review №60

2021-01-12 23:09:23

Worst Chick Fil A in my area. I eat at least 3 times at Chicks and this location is below standards. Stingy and forgetful on sauces and attitude problems from order takers but not all. Hope it changes in the future. Do like them Chicks.

Review №61

2021-02-07 23:39:45

- The meals are not consistent.+ Occasionally you will find all ingredients at top tier. Best of the best chicken sandwich you could ask for.- But other days, you will be stuck with frozen lettuce and chicken.+ This review is only about the meal. The staff is always as amazing as Chick-fil-A is known for.

Review №62

2021-10-12 05:08:06

Went here on a Saturday at 1pm and noticed the drive through was crazy….like backed up towards Target. Decided to just go inside and order….Pulled into the parking lot and walked up and there’s a table blocking the entrance. Tried to do a mobile order for curbside, and that was shut down too. Only option was drive through. We drove next door to Cane’s. This isn’t the first issue with this location….this is obviously run by a rogue manager with poor hiring skills, as there was a sign stating that they were closing early due to staffing issues. You get two stars only because of the affiliation, 1 star for this location.

Review №63

2022-06-19 21:13:27

Staff is always extremely polite. My guest and I were complimenting there business strategies. Can never go wrong with Chick-fil-A

Review №64

2018-09-21 18:44:53

This is the cleanest, most organized, and friendliest Chick-fil-A and that is saying something. I love the staff and their total dedication to customer service. They go out of their way to bring your food, ask if you need anything else, and check in on you. Theyve even taken my food and tray to the garbage for me. THEY DONT NEED TO DO THAT, but I sincerely love and respect their efforts! for doing so. Its just a wholesome and delicious place. Just know that it has a dedicated drive-thru separated from the parking lot by cones, which can confuse people initially.

Review №65

2023-01-16 21:34:28

Revised on January 16, 2023.The store is busy. But literally ever empty table is dirty. I asked if we could get someone out to wipe a table so I could sit with my girls. They handed me two wipes, and I wiped my own table.***This Chick-Fil-A was such a pleasant experience! I came in for dinner on a Thursday with my girls, and was pleading with my 5-year old to finish her nuggets.The owner, Ms. Julie, witnessed my older daughter convince her to finish them! The owner said she wanted to “reward” my girls! We got cookies and ice cream! So thoughtful and unexpected! Thank you, Ms Julie! Cheers!

Review №66

2021-09-29 00:13:19

Ordered online and went in to pick it up and was told I had to go through the drive through to pick it. The line was incredibly long and we were in a time crunch so that was not an option. In addition, I was unable to cancel my order online as I checked out as a guest. The young woman asked for my name and said she would cancel it later???? What the heck? Why have online ordering? Very frustrating!

Review №67

2024-03-27 03:50:53

Jeane was so friendly and hyper nice.

Review №68

2023-07-27 16:45:43

Fast service, fresh food. The quantity and quality of chicken way better than KFC. Not too greasy. Will go again!!

Review №69

2017-12-01 06:58:17

In addition to the food being delicious, Vincent was extremely helpful. One of the members of our party is severely diabetic and Vincent spent time finding the perfect combination of food from the menu to meet his needs. We were so appreciative of the personalized service. Several times during our meal we noticed other employees going around checking to make sure all was well. All around, a great experience!

Review №70

2021-12-08 17:40:19

I love Chik Fil A and I have no complaints about the food and service, however, this location has yet to open in door dining due to covid. RIDICULOUS! Im so over companies excusing poor service on covid. Everyother fast food has managed to open including fellow Chik Fil A branches. Would be nice if you got your act together and opened in door dining.

Review №71

2021-06-11 17:24:39

As with all Chick-fil-A locations, this one was fantastic. But one curious and disappointing thing I encountered at this location is not being able to order coffee with my dinner. 😕I was told that coffee was only served for breakfast! 😳At every Chick-fil-A I have ever had the pleasure of partaking of the chicken wonderfulness, I have always been able to enjoy a cup of their world-class-Starbucks-stomping coffee. Fresh pots have even been brewed just for me if the staff felt it had been sitting too long. (Though, honestly, the old coffee would have been just fine.)So, sadly for this, I couldnt give the Chick-fil-A in Foothill Ranch all five stars I generally give all Chick-fil-A locations.

Review №72

2013-08-16 19:43:04

Not One of My favorite Chick-Fil-A restaurants to go to, but defiantly has just as amazing food as the others. Very family oriented, love seeing the kids laughing and playing in and out of the play gym. The service is very good, Im almost always greeted, and Im rarely called up to grab my order. I hate having to take a number and wait for one of the employees to yell it out. This is so much nicer being able to sit down, relax, and have the employee come to me. The food is a little on the expensive side, but in my opinion its worth it for the delicious taste. If your wanting to have a healthier meal, I highly recommend their salads with their amazing Vinaigrette dressing, or their grilled sandwiches on wheat buns. In my opinion, paying a little extra is fine when the food is delicious and not to bad for you, plus the experience is worth it.

Review №73

2020-02-07 00:08:29

If you scroll down far enough youll find the review where the guy got a cold burger, its good for a laugh. This Chick-fil-A location not only serves up such great spicy chicken sandwiches that you can eat three of them in one sitting, but theyre also nice enough to find your receipt after you lose it. Props all around, and please dont donate anymore to the SPLC. They are just awful.

Review №74

2018-10-20 03:29:20

Honestly I find their food overpriced and just OK, but then, there are literally only 2 fast food chains we will eat at, and CFA makes the cut. The clean, conservative and friendly demeanor of the staff is both nice and a bit fake. Think Pleasantville. Kids toys are much better than most fast food places, something I can definitely appreciate. Id love to see more diversity outside of the kitchen too.

Review №75

2020-10-19 20:33:08

Delicious food and friendly staff. Mostly you’ll see a line of cars but that just means they’re doing it right. Employees are always friendly at any Chick-fil-A I’ve been to

Review №76

2022-02-19 20:07:31

This location is my favorite location . Unfortunately last Thursday night after waiting in the long drive thru line, when we got to the window she tells us that theyre out of strips and theyre frozen ! Thats bad management right there. She even didnt offer anything to make-up for the inconvenient. Didnt expect that from chick filet especially this location.

Review №77

2022-11-23 02:10:33

Extremely friendly! Food is great. My first time there. The gentleman gave my grandson an ice cream cone after he checked that he ate all his food.

Review №78

2020-10-19 20:25:24

This locations drive-thru is the best. Super efficient fast and friendly. With seven cars ahead of me I got my food in 5 minutes. Im sure management and owners have a huge part to play in that along with everyone else. Great job.

Review №79

2023-05-06 08:13:04

Dont normally get to sit inside to eat, but overall not bad. I definitely like this location better than some others.

Review №80

2022-01-18 02:47:32

Watch the drive thru! Our order was missing sauce and a straw. I asked when handed the bag and the guy in the window insisted it was all in there. Silly me drives off so as not to hold up the line. Wife digs through bag, doesn’t find sauce or straw. Waffle fries soggy to boot. I’m never waiting 20mins in a drive thru for Chick fil a again.

Review №81

2019-10-01 02:50:31

So I’m sitting there eating my delicious spicy deluxe chicken sandwich combo and then this nice man in uniform and a bow tie who is wiping down tables walks over and asks how I’m doing and if I’m alright, and he was genuinely invested, it wasn’t fake 🥰 and I said thank-you I’m fine and carried on with my meal. Then I’m talking to my friend and he asked if I’m still hungry and I’m like yeah I might get a milkshake or something and then this nice man with a happy expression and nice long hair walks over and says he accidentally made an extra ice cream and if I would like it. He was so nice and caring and the ice cream was delicious. AND THEN, we’re finishing up and I grab the tray with trash on it etc. to throw away and another man in uniform walks over and offers to take it for me. I DONT DESERVE THIS LOVE😭😭😭😭

Review №82

2016-07-22 05:15:19

Came in for the free chicken sandwich and I cant complain. Inside the place was super nice, everyone was very friendly even when giving away things for free. I would come back but the prices are a bit high. I dont see them using any better ingredients than other chains to account for the difference in price but I could be wrong.The entire area and shopping center is beautiful as well.

Review №83

2020-02-26 07:19:52

So efficient during the busiest dinner rush. Drive through was easy w multiple people to take orders and help out. Nice quick experience and love the deal they are doing with the Anaheim Ducks!

Review №84

2020-02-13 00:10:20

Chick-fil-A is a California staple. Great sandwiches and great service. They arent open on Sundays which is good for employees but, to be honest, I always crave it on Sundays and before I head there in usually reminded by my kids or wife that its Sunday. First world problems.

Review №85

2023-07-25 05:07:20

My family and I order from here very often. The food is always fresh and the service is always great.

Review №86

2022-06-14 01:26:43

The owner of this location had the audacity to call police on the African-American for asking politely about is the delayed food order lied to the police on the phone stating that the man was being aggressive and threatening. What’s wrong with the world today? Chick-fil-A is this the “ Christian way”? We can’t even eat in peace

Review №87

2021-02-17 01:19:22

Asked for a gluten free bun, which costs extra, and didnt find that the bun added any flavor or texture. Instead the bun was dense, dry, and a little sweet. If you are gluten sensitive, i would suggest just getting your chicken protein style or lettuce wrapped for better taste and overall healthier meal. The sauces were tasty, but also found them all to be very sweet. I liked the polynesian sauce as it had a slight curry/ cinnamon flavor. The chick fil a sauce seems to be mayo based and was tasty. The fries were soggy, i was thinking they were going to be crispier.

Review №88

2019-03-16 03:37:59

I love this Chick-Fil-A. You receive a 5-star VIP treatment in a not-so-typical fast food restaurant. They have created their own category. The FilAians here are the most courteous and respectful staff youll come across in a restaurant. The food of course is simple and delicious. They provide everything you could possibly need to enjoy your meal. Its just chicken and very simplistic ingredients that you can have in your own way. I love it here!

Review №89

2019-09-06 21:16:06

Chick-fil-a is pretty generic across the country. So comparing locations, this Foothill Ranch one is pretty good in its practices. They are quick and accurate with the orders while maintaining quality food. Even during lunch rush they do not disappoint. Go pay them a visit when you need some chicken and chicken accessories.

Review №90

2019-08-10 15:07:38

Theres a reason Chick-fil-A is such a popular fast food restaurant. Excellent menu choices, and consistent super customer service from Jeremy and Mark who are always attentive and come by your table asking if they can refill your beverage or get you anything.

Review №91

2022-10-02 06:48:59

Since the incredibly disappointing change in service a lot of ppl noticed at this Chick-fil-A a few years back the del taco across the street has surprised me with it’s hot fresh food. No chicken sand tho…

Review №92

2022-02-22 18:26:24

Good food, good service, good for fast food! Healthier options available (i.e., grilled chicken, salads). Good for kids and babies -- high chairs and disposable placemats offered for dine in. Drive-thru tends to be busy, and dine in has been busier than expected.

Review №93

2019-10-23 20:31:57

Great food, fast service, clean restaurant courteous staff. Kudos to owner who is there every day to make sure of this. My favorite lunch place. Awesome chicken sandwich and waffle fries. I eat way too much fast food and their food is the best! Highly recommend.

Review №94

2019-02-06 01:15:31

Not sure what the big deal is about Chick fil A.I had combo #5 and it was beyond bland... no spread of any kind (not sure if it comes with or not). Dry bun, dry meat with tomato and lettuce. The separate sauces didnt really help. The soda fountain needs a good cleaning, too...drinks taste metallic.

Review №95

2018-06-29 22:08:14

I am not a fast food eater, but we had a guest driving home later in the evening and most restaurants were closing sonee had to pick from fast food places. Choices were Chic-fil-A, Taco Bell and In & Out. Our guest chose Chic-Fil-A. A close friend of mine absolutely loves this place, but I didnt find it to be that good. I had the club sandwich. It was fine, but just didnt make me think Wow thats good!. The chicken just wasnt what I remember from years ago. Staff was good, but they picked everyone out right at 10pm which was kind of weird. Usually they just lock the doors and go about their closing duties while guests finish their meals and work their way out. No biggie, just strange. I left with the impression I would have rather gone to in & out. I cant say anything was wrong, but it wasnt great. Therefore an average rating

Review №96

2019-02-09 00:52:21

You cant go wrong with Chic-fil-A. Excellent food, excellent service. However it sucks that theyre closed on Sundays. Someday, corporate needs to wake up and at least open after Noon (yes, I know its a religious thing, but people dont spend all day in church, and we all need to eat - come on yall!).

Review №97

2015-11-30 02:19:36

Spicy chicken sandwich, cant beat this place. Employees are always upbeat and friendly. Food is always tasty. Only wish they were open on Sundays 😆😆 Its nice that everyone gets a weekend day off to be with family and friends though.

Review №98

2020-08-01 15:15:46

My wife and I went to our local (Foothill Ranch, California) Chick fil A on July 31, 2020 for dinner. Upon arrival our order was taken in the drive thru line. After our order was placed thats is where we saw the sign No cash accepted due to nationwide coin shortage. Credit card only accepted. We did not want to use a credit card I had exact cash to pay with. We spoke to the manager and she (Iniz) refused to take our cash and give us our food. Naturally this was very upsetting. Iniz refused us food even though we had exact cash. What kind of human, much less a manager, would refuse food to a paying customer with exact change? My wife was upset and firm but not rude. Iniz also made the comment that she was going to make an exception but she retracted given our statement about her refusing giving us our order. She wasnt kind...This was very poor service and iniz was very rude and unprofessional. There are no other local businesses in the area that have a ridiculous sign like that. We went to another local Chick fil A who had no problem with accepting cash. Thank you.

Review №99

2017-06-24 20:12:16

Chicken was lightly breaded, cross fries where light, really good chicken! Service was extremely fast for how busy it was! The chicken sandwhich is just a fried tender buns and 2 slices of pickles.The staff was extremely friendly and very quick, very clean inside too.

Review №100

2023-02-19 14:47:17

Good food but too pricy. I go less and less these days. Why spend $30 when I can spend half as much for a quick meal for us two somewhere else.

Review №101

2016-06-24 03:55:42

After my last 3 visits Im done.visit 1, get a 4 count meal that had the smallest, skinniest strips Ive ever seen. theyve been noticeably smaller for a while but these were beyond a joke. because of their size they were overcooked and dry.I called, and was told Id receive some coupons for a free meal to make up for this visit. they took my name, and address. its been over a month and no coupons.visit 2, asked for 8 chick fill a sauces (2 meals), told no problem. only got 6, and instead of waffle fries I had waffle crumbs.visit 3 todayordered 2 meals, was given 3 sauces. asked for more and received, but got home and realized I had the wrong drink, and while not waffle crumbs, waffle fries were stone cold.at $20 a visit this isnt OK with me.

Review №102

2021-06-05 16:06:46

As of June 5 this Chick-Fil-A is still locked down like in the middle of a pandemic surge. Drive through and online ordering only. You still cannot step inside to get takeout or eat inside. I went to Raising Cane next door because they opened their inside dining.

Review №103

2022-06-14 05:18:05

Who calls police on a man of color for asking about a related order. This stores owner Julie decided to endanger this mans life and embarrassed him. What part of the Bible are we following with this store. Im refusing to entertain any Chick FIL A until restitution is offer or Julie is removed.

Review №104

2018-08-16 17:41:24

This location is wonderful! The people here are so nice and accommodating and will do whatever they can to make sure your meal is perfect and that youre having a good time. Its always clean inside and the food is great of course.

Review №105

2021-05-23 21:55:39

The curb side ordering is a complete joke. We placed or order and headed over. Upon arrival, we checked in like normal. This isnt the first time weve had an issue with the ordering ahead either. I started counting the cars that arrived *after* we checked in. Six cars arrived and left the drive thru and we still didnt have our food. It wasnt until we walked up to the door that our food was delivered.

Review №106

2018-03-10 04:43:31

We go to this Chick Fil-A once per week at least. It’s so fast to get served and away with the drive thru.. same as all chick-fil-a’s. They have it down to an art. The staff are incredibly well mannered here... more than you’d expect even from Chick FIL A.

Review №107

2020-09-29 16:05:37

Unfortunately Im giving this place 1 star if anything it doesnt deserve absolutely NO stars.Our order tasted old and looked as if it sat all day. We were very disappointed and dissatisfied as first time customers at this Chick-fil-A.I will not go back again.

Review №108

2019-08-18 03:31:57

The Foothill ranch location is such a miss for the chain. I have to order a specific sandwich grilled chicken with no marinade that was suggested by the staff at the Woodbury location for someone with an allergy to an ingredient in the marinade. Ive tried about 3 or 4 times to ask for it at Foothill and it seems to confuse everyone there. From being told its not possible to involving a dozen employees to try and figure it out and they always end up messing it somehow. Went back to the Woodbury location after 2 years and simply asked for grilled chicken with no marinade and they immediately knew what to do and how to ring it up. No questions asked, no confusion, no mess ups. What adds insult to injury is the manager at foothill who is very fake and condescending. I once missed breakfast by 3 minutes, so I asked to leave the drive thru (it was coned off before the actual drive thru so I could easily pull out) but the employee said the drive thru was empty and to go through. I had my 2 month old baby in the car and needed to get home. The drive thru was not empty. I had to wait 20 minutes for them to finish the order for the car in front of me to get out, and when I spoke to the manager he gave me the most insincere smile that made my skin crawl and threw 3 expired kids meal vouchers at me (my baby was 2 months old I have no use for kids meal vouchers let alone expired ones). I didnt want any vouchers or free stuff I just wanted my concern heard and he very obviously wasnt listening, just in robot mode, nod, smile, give expired vouchers.

Review №109

2021-10-15 00:19:12

This owner operator really needs to accept the fact that they have to pay the employees more. Being constantly understaffed with drive-thru cars stacked in to the parking lot of Target does not do well for this restaurant. There used to be order takers outside in the drive-thru and they cant even staff for that at this point.

Review №110

2023-05-11 19:57:25

I miss a young man named Steven! It broke my heart when I learned he was let go.. twice. He always made me smile. Ill take my business somewhere else.

Review №111

2021-01-10 03:13:47

Went there Saturday about 6 to order take out.But place was closed for take out. Last month I ordered take out no problem so I assumed walk up take out was still available.Drove there from RSM. By the way would great if there could be a Chick-Fil-A in Rancho Santa Margarita. Bring 1 to RSM.My phone indicated

Review №112

2017-08-13 20:57:15

The employees alone make this a five star rating! The food is yummy too. Oh, its VERY CLEAN too.The elderly gentleman in my photo is Tom. He is 93 (I believe). He comes in on a regular basis to eat and visit. His wife is home bound. The employees embrace him with respect and talk with him as much as their jobs allow. I talked with Tom for awhile too, he is very intelligent and incredibly with-it for his age! Its great to see young people so kind and respectful. Way to go Chick-fil-A! 🌟

Review №113

2018-05-23 07:27:30

Ive never experienced friendlier service anywhere. Patient, helpful, polite! The food was fresh and nicely prepared and wrapped, unlike many fast food places I have driven through.

Review №114

2022-12-02 20:58:54

This location is always pleasant to dine in with the family for breakfast lunch or dinner. Staff is helpful and Jonathan specifically gets 5 stars every visit.

Review №115

2018-12-29 18:23:09

We were visiting from Arizona and I got breakfast from here twice. Food was tasty and was served quickly and cheerfully. The whole place felt more like a family than a restaurant. Keep up the good work!

Review №116

2019-04-12 02:52:35

The manager of this store is racist! My husband is a doordasher and he and I were there to pick up an order and were standing next to another door dasher and he yelled out to my husband and said next time you come in here you have to wait in the main line when theres a seperate line for pickups! When you are there to Pickup an order you can go in a seperate line but this manager told him he had to wait in the regular line, which he’s never had to do and has picked up at this location several times and has never been asked to do this, why would they have a pickup line then?He told him ONLY, my husband asked the doordasher next to him if he had to wait in the regular line too and he said no, he went straight to the pickup line and the manager did not say anything to him! Everyone around us clearly saw that this was an attack on race. So this man clearly had a problem with my mixed race husband! Weve filed complaints with door dash and I urge anyone of color to stay away from this location. The manager is a White man who yelled this out in front of everyone in the entire restaurant.

Review №117

2022-06-17 18:00:07

Zero stars. Julie Thornberry is the worst. Had the police called on me and my mom yesterday because I asked her how much longer till our food was ready after 30 mins. She used the police as her henchman and abused 911. This lady doesnt need to be in our community.

Review №118

2020-08-13 02:24:35

Get what you pay for. This was some fresh juicy chicken. I learned their grilled nuggets are literally a breast grilled chopped up. Not for me. The fried ones were totally my style though. Super good food for fast food.

Review №119

2017-10-28 19:17:22

Great food and great service everytime! Fantastic location.

Review №120

2017-07-23 04:06:35

Delightful! Delicious! Was outside on the patio! I enjoyed listening to Latest Christian Rock & Music for your soul! All of the employees were nice! Im:; Eric Baker, the Manager was awesome! Just missed the annual Cow Day where, I would dress as a cowgirl or bringing some cow boots or something about a cow to the store & youd be eating a free Chick, Fil a! So Eric allowed me to use the free wifi and I was blessed to have not only a free Chick filet but a nice cool glass of fresh lemonade and their great fries before I left the Foothill Ranch store!Thanks again Eric for your kind spirit, it showed through out your Store!! They love to serve*****

Review №121

2018-11-27 13:50:21

This place is of the devil ! They have the soda machine behind the counter, where customers can not help themselves to unlimited free refills, and they have an all white staff, which shows favorability rather than diversity. Food is too expensive, and they need more people working their drive thru !

Review №122

2019-11-26 18:33:27

Great food. Great service, place is always clean. They make people feel welcome. Very family and customer oriented. We love Chick-fil-A!

Review №123

2023-03-20 23:46:52

Waited at the counter for eww well over 2 minutes and then just left and went to Raising Canes across the parking lot. Where I wad greeted and helped immediately.

Review №124

2022-12-15 21:44:25

This salad had 5 blueberries, no strawberries and the chicken actually looked like scraps...this was a pathetic market salad and I called the manager 5 times, no answer and voice mail was full..Super Disappointed12/15/22 1:30 pm

Review №125

2021-03-31 15:58:28

Pretty good place as long as you dont have to wait too long. Make sure if you order the crispy chicken sandwich to get a sauce I did not know you had to order a sauce separately otherwise the sandwich comes out dry

Review №126

2022-05-23 20:46:44

I have liked this location for a while now, and the food is as expected. On the other hand, the customer service is terrible. While ordering my food, a worker named Harith criticized my order and was talking bad about the customers as I could hear.

Review №127

2017-07-04 18:32:18

A really nice place, all CFA are good but particularly this one. The gentleman seem to be the boss is very friendly. I guess that makes sense chick fil a is attracting loyal customers.

Review №128

2019-06-03 03:16:03

Health And popular chicken fast food.

Review №129

2022-06-16 22:07:26

Dirty...Cashiers fingernails were visually dirty...A manager sneezed into the air and didnt wash her hands before returning to work...Waited nearly 5 minutes for a refill while 5 employees were confusedly bagging orders...My side salad had whole lettuce leaves in it, huge leaves...Wont make an effort to visit this location again.

Review №130

2020-07-17 05:19:09

This place always gets my order right and the food is never cold, but they randomly forget my straws. It’s a small thing that ends up being pretty inconvenient. Has happened twice, but I come here a lot.

Review №131

2016-09-16 18:53:44

I went through the drive through with my daughter and tried to use my debit card and it was declined. the manager at the window must have sensed somehow I was already having a terrible morning, she comped my daughters and my meal and told me that she hopes my day would be brighter. I want to thank her and I want you to tell her I said thank you and tha a little kindness can make someones day much better.

Review №132

2018-06-03 06:39:29

I love the icedream cone! The location on Portola Rd in Lake Forest gives you an actual LARGE soft serve, unlike other places that really skimp on the icedream! I dont eat anything else on the menu only because they discontinued selling the chicken salad sandwich! That was the best sandwich ever!

Review №133

2017-12-14 05:53:24

Took them over half an hour to put together an order of 2 sandwiches and a large shake, and they managed to overcharge us for it as well. For the problem, they gave us a coupon for a free small shake for next time. We just got the free small shake and find that they didnt put any peppermint or chocolate pieces in it, so we go back. They tell us that theyre out of the peppermint and chocolate pieces. ..UMM COULDNT YOU HAVE TOLD ME THAT TO BEGIN WITH?! I dont want a peppermint chocolate shake that has nothing in it! Omg

Review №134

2016-05-20 18:59:36

Great sandwiches. But I like it mostly for the well planned out family atmosphere. Good kids meal with books as gifts instead of stupid toys. Play area. Daipers and changing table in bathrooms.

Review №135

2018-06-03 22:33:22

Its a Chick-fil-A. Nothing more, nothing less.However, that still means that its one of the best fast food joints, and it beats McDonalds and Burger King most of the times.Good drive thru access

Review №136

2022-02-21 02:14:15

Absolute TRASH food. never had such overpriced and low quality food. They may as well give out food for free at when chicken is nothing but one thing layer of mushy meat.

Review №137

2019-09-26 00:16:32

As usual it was super busy but took a little longer than I thought since I only got ice cream. The manager was really cool and walking and talking to everyone and asking for refills and taking trash away.

Review №138

2020-12-29 03:49:13

I’m extremely disappointed with the way I was treated this evening by three employees while ordering through the drive through. My husband and I come here at least once a week and I’ve never had an issue with discrimination like I did tonight.

Review №139

2019-04-16 03:27:35

They had 2 stars. Then lost one. The manager harassed me while I was eating and waiting for my uber. Then tried to interrupt it when it got there. A black manager followed me out into the parking lot. Hes lucky he made it back inside

Review №140

2019-12-07 00:42:42

Waited in drive thru for 15 mins. The order takers also let cars backup causing traffic to backup into roadways while there was plenty of room to let cars in and close gaps. Just poor training.

Review №141

2022-01-21 14:41:16

Let me tell you, this foothill chick fil a is getting like McDonalds, you might as well go to McDonalds instead.. Chick fil a corporate office needs to retain the management team so they can deliver better customer service... Only person in the drive thru and waited 10 mins..smh

Review №142

2019-03-17 23:11:29

FHR Chick-fil-A is dynamite! They never have bad days. They only hire extremely hard working pleasant people. The lines go pretty fast and the ice is sooo good!

Review №143

2019-02-25 18:20:15

TOO EXPENSIVE for what I got. $12 for 2 very small breakfast biscuit meals. What a waste. The waffle fries were waaaaay undercooked, when I said they were no good and wanted the hashbrowns I guess, the kid had to ask the manager if it was ok to switch - WTH? And, even those were saturated in grease. ew.

Review №144

2021-05-04 05:21:14

This location has their drive thru very well optimized. Dont stress if the line is long, it goes quickly and smoothly. Worth a little wait.

Review №145

2019-10-26 18:39:19

Breakfast should be served all day. This killed McDonalds business. No one gets up early on the weekend to rush to any restuarant to buy breakfast. Make it more convenient for clients.

Review №146

2019-06-20 15:23:47

Ordered a number 4: Chicken tenders, fries and drink and that’s all I ordered, but i waited 25 minutes just to get my order. There wasn’t that many people but still was the worst experience I’ve ever had.

Review №147

2023-11-28 10:13:47

The order was wrong and the fries were cold and very greasy.

Review №148

2017-01-23 19:05:54

This Chik Fil A is a great example of how good this chain can be. Very clean playground, friendly and accommodating staff, and even a little bit of foresight as to how to setup the drive thru to work a little better.Tip that I know works here, and I think also works at any Chik Fil A, if you get the kids meal and dont want the toy, you can ask them to exchange it for an ice cream cone at no cost

Review №149

2018-04-30 01:21:25

Chick-fil-A is a great tasting restaurant, offering great tasting chicken sandwiches. This is not your ordinary chicken sandwich, this is a moist full of flavor chicken sandwich. They offer great sauces for your sandwiches and sides. There fries are a must, and great tasting, with sea salt.

Review №150

2024-04-09 13:54:48

We had a great time!

Review №151

2019-03-28 01:47:33

This is the typical Chick-fil-A...... CLEAN! Smiling and helpful employees, and we really enjoyed our food. It has been added to our list of regular food establishments.

Review №152

2019-08-15 19:51:38

Best service of any fast food chain. They are very friendly and always put the customer first. Combined with their awesome food that gives them 5/5 from me.

Review №153

2021-01-08 03:37:59

Unfortunately Chic-fik-a is now requiring face masks in the drive-thru. This is quite honestly the most absurd thing Ive witness during the pandemic. As a result, my family of 6 will be looking for other dinner options twice a week.

Review №154

2018-05-03 05:40:18

I brought my son here because I thought it would be easy to share. I just do t get the hype. Its not that good and its kind of expensive. The playroom was more like a fun house and frightened my little boy. We wont be back.

Review №155

2020-06-13 02:00:36

Know what you want... theyve had people outside to take orders for drive through and often theyre out to take orders far from the menu. Otherwise food is good and service is excellent.

Review №156

2019-11-22 03:47:36

Since when are the chicken strips spicy? Theyre not spicy anywhere else, Im guessing either they cook everything in the same oil since the potatoes are the worst french fries I have had from chick fil a :(

Review №157

2018-12-04 03:39:28

Good food, fast service. Nuggets were a little hot for our daughter but better than getting them cold. Cool Xmas lights too.

Review №158

2022-06-14 12:37:52

Definitely the worst Chick-fil-A I’ve ever been to slow mobile customer service the food was not up to par.

Review №159

2021-07-20 06:11:38

Embarrassing compared to other CFA locations. Strange rock in my lemon kale salad. Also, very poor attention to detail from staff. They forgot utensils and dressing twice in my last 3 visits.

Review №160

2021-01-21 12:26:45

Love chic fil a overall and used to love this location. Ever since they have installed a new owner this locations service has gone way down hill. Won’t be going to this location any more

Review №161

2022-10-03 08:19:51

Julie Thornsberry I have an appointment with Chic-Fil-A headquarters with a stack of printed evidence on your constant and systematic racism. Hopefully soon you’re out of our community

Review №162

2022-08-29 15:26:39

At least four or six people said hello when I open the door to come in the lobby but when they brought our food they forgot our drinks and they didnt bring any ketchup for the waffle fries

Review №163

2023-08-30 06:06:37

This location has great service and you can get in and out pretty quickly.

Review №164

2019-12-06 16:59:00

The employees here are always polite, the food comes out correct and quickly. I just cant bring myself to give full stars due to the owners views.

Review №165

2022-07-06 18:25:01

Can’t eat here the manager will call the police on you if you ask why your food it taking so long it seems to racial cause asking for your food while black makes you scary enough to call the police and smile in your face sick sick sick I’d be cautious to eat there if I am a person of color.

Review №166

2019-11-14 04:07:38

Love Chick-fil-A and this place is my favorite one the service is outstanding and they really give you and extra in the service everyone is always smiling and any complain with you order they will fix immediately.

Review №167

2016-02-19 02:49:46

I love coming here for quick work lunch!! Everyone is so helpful and friendly here. One of the best chick-fil-a around. I always get the grilled chicken sandwich.

Review №168

2023-03-15 04:17:56

Normal lunch and dinner menu is great - the breakfast grilled chicken leaves much to be desired.

Review №169

2021-08-01 09:48:17

Great tasting food, and quick. The staff was extremely busy, but went above and beyond to accommodate every request with a smile.

Review №170

2020-07-30 02:40:35

The fries were cooked perfectly. Peach shake was delicious. Spicey chicken sandwich with jack cheese hit the spot.

Review №171

2022-11-28 12:01:41

I had a great time eating delicious food and good customer service, friendly people!

Review №172

2022-11-06 14:20:11

Easy to access location, though the drive thru can get backed up pretty bad and that cuts off a lot of parking spots.

Review №173

2021-01-15 21:45:09

I didmt know what to order and the guy told.me we just have chicken... Like duh!! But can I at least see a menu? Hes like we got fried chicken or normal . Terrible terrible service from him!

Review №174

2021-12-19 01:37:27

Food was good only thing they parked us to get our order so we ended up waiting over 15 min for our food...

Review №175

2019-06-18 22:28:15

Great as always. Chick fil a always is above and beyond with a kind friendly staff, and service that tops them all. And the food is stellar of course!

Review №176

2020-12-07 03:03:53

Always friendly service. Process is efficient going through the drive thru. Order is always correct and the food is always tasty

Review №177

2024-02-16 22:36:04

Very good manager and staff

Review №178

2023-04-30 05:26:09

Always good crispy chicken, and the sauce though it is raved about by many people is probably pretty unhealthy!

Review №179

2022-02-11 21:36:45

Always quality and delicious. Sometimes the drive thru can be a bit slow but nothing terrible

Review №180

2021-10-16 18:19:42

Spent over 25 minutes in drive through...at 10:45am. The line wasnt that long, they were just incredibly slow. Its my second instance at this location like this. Will not be back.

Review №181

2022-03-27 04:10:00

Food was great, as usual.The guy taking our order in drive thru, Zack, was mean and rude.

Review №182

2022-02-04 04:49:26

Its like In N Out for chicken sandwiches. Always great friendly smiles and consistent quality and flavor.

Review №183

2023-03-30 23:13:24

Drive through was very quick and efficient. Great place to go for lunch.

Review №184

2018-12-27 18:18:59

Great people, efficient drive thru, and amazing food! chick-fil-a is my families new fast food stop while on vacation!

Review №185

2020-07-22 21:26:34

They get my order right all the time. How often can you say that! Oh yes, the food is delicious!

Review №186

2023-12-30 00:22:58

Horrible service. Worst food.

Review №187

2022-08-23 01:10:09

They have the worst chicken wrap ever. Terrible customer service wasted my money

Review №188

2020-10-16 06:36:17

This place has gone downhill in the last few months. The employees and managers used to be better. I now believe others who say this place has gone downhill. The new owner has no clue how to fix this place.

Review №189

2021-11-06 19:32:50

Always great service. Very busy during lunch so use the app and help make the rush go faster.

Review №190

2020-12-31 05:57:11

A bit ridiculous that 9 months into the pandemic that youre asking people to wear a mask in their own car... food was great but may be the last time I order for a bit. 🤷‍♀️😂

Review №191

2022-06-17 15:30:58

After seeing that video go Vival on the Internet about Throneberry being racist to a customer oh no nobody should go there and spend the money was not appreciated that boycott spread the word boycott spread the word

Review №192

2021-08-06 21:36:23

Awful customer service and management ever since this location changed ownership. Incorrect orders regularly, missing utensils, sauces, etc.

Review №193

2019-07-09 23:09:54

We had so much fun at Cow Appreciation Day! Thank you for the free lunch, courteous service, and for upholding Christian values in your company.

Review №194

2023-07-01 14:21:05

I had never tasted the standard sandwichJust fair fir as busy as it is?

Review №195

2023-11-25 17:27:23

Fulfilled my catering order as promised.Thanks

Review №196

2022-06-13 14:32:01

Julie is rude as hell and she calls the police on black PAYING customers!!! Wish I could give negative rating!

Review №197

2022-12-22 00:37:11

Drive thru is always packed but the dining room was pretty empty.

Review №198

2022-02-26 02:45:45

I want here for breakfast and my sandwich was alright nothing to write hone about. The only warning I have is dont get the coffee. Yuck I should of gone to Starbucks next door for my coffee.

Review №199

2017-09-08 10:30:57

Overall it is great. However the sandwiches seem to be made in a slight bit of a hurry. They just need a little more finnese in preparing them...