Presentation on Map Reviews Nearby

Chalice Collectibles in Arcadia

4.5 (98) 400 S Baldwin Ave Suite S2, Arcadia, CA 91007, United States

Categories

Toy store

Location on the map

Arcadia, Los Angeles County, California, US

Phone: +1 626-461-5040
Site: https://chalicecollectibles....

Opening hours

Monday:10 AM–8 PM
Tuesday:10 AM–8 PM
Wednesday:11 AM–8 PM
Thursday:10 AM–8 PM
Friday:10 AM–9 PM
Saturday:10 AM–9 PM
Sunday:11 AM–8 PM

Edit info

Total reviews rating 4.5

98 Reviews for Chalice Collectibles 2024:

Review №1

2024-03-25 15:05:15

Chalice is one of the worst companies. I’ve had three experiences with them and two of them were bad. Both purchases that were bad took over two weeks to ship. Each time I contacted support to inquire about why shipment was so delayed they only answered with “we will get to it.” “We’re sorry for the delay.” But they never actually took proactive measures. One email even read “We’re sorry your item has not shipped today. We will have an update for you today.” I received that email early morning on a Friday and the whole day nothing happened. I understand support is not at fault, but at the same time if you tell me you’ll have an answer for me that day I expect an answer. This particular email was me inquiring about an item I purchased that hadn’t been shipped for THREE weeks. I asked them to cancel after that. This company needs to figure out their priorities. Support needs to work better with their shipping management and the shipping department needs a change. You don’t leave a paying custom hanging about for two to three weeks. This company doesn’t deserve my money ever again. FigPin and Funko should dump them.

Review №2

2022-01-22 20:28:55

Love it here! The prices are decent and the staff was friendly. Their variety is amazing. Its very spacious so that a plus in my book.

Review №3

2024-01-03 19:35:30

Wide variety 🤌🏻Got this one for my collection a couple days ago 💕🔥👒Dark Magician Girl (T•Tokyo Version) from YuGiOh 😎

Review №4

2023-12-20 23:50:04

Ordered from chalice collectibles on the 4th of December, and paid for 2 day shipping. Around the 10th of December I inquired with customer service to find out why my order hadn’t shipped yet. A few days later on the 14th I received an email stating there was a glitch in the system and my shipping label was never created. On the 14th i received an email that my order is “on the way” and the shipping information was provided. It is now the evening of the 20th of December, and my order still has not shipped. The current status is “label has been created on 14th of December.” To credit Chalice collectibles, they did refund me $16 for shipping delays. At the end of the day, my order is supposed to be a Christmas present that was ordered with 2 day shipping at the beginning of December, and here we are almost at the end of December and my items have yet to be shipped. I did not want to write this review, but customer service isn’t responding to my inquiries of the status of my order, so I’m trying a different approach to get results.

Review №5

2021-07-22 00:45:52

Biggest Funkopop store Ive been to. They have hundreds and even hard to find ones. $10 a pop which is what is usually the price everywhere.

Review №6

2019-07-06 19:12:40

This store is so awesome. The two brothers that run the shop are so polite and have reasonable prices for exclusive pops. Their setup is very spacious and their collection is so diverse. 10/10!

Review №7

2021-03-13 02:37:57

I recently started collecting pops in particular the venomised serie.Thanks to my beautiful and amazing girlfriend I couldnt be any happier then to collect these cool and unique figures. Chalice Collectibles is by far pop heaven. There staff is down right amazing and very open to helping you find what youre looking for. There prices are reasonable and affordable. Overall I look forward to going every time to check out there inventory because I always find a new or cool pop to add to my collection. I started with 3 and now my collection has jumped to 50. I personally wanna say thank you to each and every member from Chalice Collectibles for their time and support. Ill see you guys and gals soon. God bless everyone and keep up the great work.

Review №8

2024-01-17 02:30:46

I bought some Goku Signed funko. They made me wait 2 weeks and then canceled it because they messed up with their inventory and sold the item to someone else!

Review №9

2023-12-23 01:45:55

Today, a staff member in a crimson coat scolded us while we were chatting and browsing toy boxes nearby. He suggested we communicate with our mouths to ask him to move before doing so. Im certain I wasnt standing too close or behaving inappropriately.

Review №10

2021-09-07 14:05:31

Great collection of Funko Pops, it’s amazing to see how big the shop is. Must go place for Funko fans.

Review №11

2024-04-02 05:09:32

Great collectibles shop. Huge selection, clean store, friendly staff.

Review №12

2021-12-01 20:59:53

I had a great experience! The guy at the counter was great! He was so helpful with my inquiries and very nice and friendly. Two other girls were also helpful. Great finds too! Some of the pops in the back are a bit pricey but still a good deal compared to other shops/sellers

Review №13

2021-04-20 04:58:03

Quite possibly one of the best shopping experiences Ive ever had. I went with some friends and my brother because I saw this place on the internet. I am a new POP! collector and was not disappointed. The walls were lined with pops, along with them selling even the displays they had. I loved the atmosphere of the place, and I knew it was filled with other collectors. I had a nice conversation with the employees about the pops and the signings they have. It was amazing. Chalice, thank you. I will definitely be coming back here.

Review №14

2023-01-06 15:25:26

This shop has a great selection of funko pops, squish-mellows and more. Chalice Collectibles has a wide variety of all fandoms from Anime to Marvel. Also great costumer service and a great place to get your next collectible, Chalice Collectibles also has signed pops with to me is really great.

Review №15

2022-11-12 21:45:39

So I just ordered one of there Mystery Boxes online and came home to my package being stolen. I contacted there service department to be told to file a claim with usps and they will try and help me get my Order back. Well its been over two weeks, I did everything they asked and I havent heard a word from them. I will never Order or Shop in this store ever again. And I would suggest you not order anything from them cause they do not care about there customers 😒 🙄

Review №16

2021-04-16 00:03:32

Im giving this place 5 stars due to the sheer amount of options and variety of Pop! dolls they have to offer. The store is large and the prices are very fair. Pretty much $10 for all the dolls on the floor and they also have some in locked cases and behind the counter that Im sure. If you collect Pop! dolls, youll want to visit this place. 👍

Review №17

2019-07-31 22:19:46

The overall store is very nice and well organized. However, a lot of the pops are overpriced. I understand that they have to make a profit, but their prices compared to market value were a little excessive. For example, they are selling a common joker pop that has a market value of $9 for $25. This was the case for many of their pops. I’ve been to many pop stores where their prices were much more reasonable. So if you shop here don’t let them take advantage of you, check the market value first before over paying !

Review №18

2021-07-20 17:55:48

They variety of pops was great as for the associates and price not so great. Pops over priced. So i went in to do some pop shopping and liked their selection until i started asking for prices. I asked for a price on the coraline with the cat in the glass cabinet. The male associate told my son 70 i was like ok well get it went on to do some more shopping, grabbed a chase popple and 2 joker sodas. In the 10 min of continuing to shop we were ready to check out. The same associate told my son let me check the price again on the coraline pop to make sure it didnt go up. Like its really going to go up in price in 10 min. He then tells my son 80$ im like naw were gonna pass. We look up the value on funko.com its only 40$. Then we leave n go to the car n open our sodas. They were not sealed like they come from funko they were rewrapped in a think cheaper shrink wrap n not sealed right. You can tell they were opened n resealed. My opinion is this place is a joke n a rip off an i will never shop here again

Review №19

2020-04-30 21:25:17

If I could leave Zero Stars I would. Whatever you do if you buy anything online and these people are fulfilling the order, you are better off looking elsewhere. Ordered 20x Funko Pop figures that were lost in transit. Apparently delivered yet there is no possible way they ever were since I have a camera recording device facing my door. Although delivery is not their problem, when I go back to them they did not offer to do anything on their side. Provide any background details, refill the order, nothing. I purchase large quantities of collectibles in bulk purchases. I am sure if you are in the shop they are fine but do not order online from these people, or you risk their customer service.

Review №20

2019-07-31 22:13:15

This place is very well organized but has very inflated prices. They are trying to sell exclusive pops for 15+ dollars than they are actually worth. I understand having to make a profit but their prices are simply unfair. With the store being in a large mall, where they would get more business than a small town pop shop, you would expect their prices to be a little more fair. Really recommend the Pop Cave in Santa Clarita or AV pop shop in East Palmdale if you are looking for well priced exclusive pops.

Review №21

2022-01-15 20:29:09

A loyal customer to Chalice Collectibles has a funko pop collector. Unfortunately I had a very bad experience I understand they might have been short staff but the associate that helped us was very rude he did not let us check the conditions of our funko pops and rushed us. A friend of his came and he was not rushing him and was even checking the conditions of the friends funko pops.We assume he was either shift lead or the manager because we have seen him on many occasions working there and was telling other associates what to do.

Review №22

2023-03-04 21:02:42

Drove about 45min to get to this store, I was so excited cause it looks huge online. Unfortunately when I got there it was really small although they had good pops and good customer service I was just disappointed cause it wasnt what I expected so just a heads up.

Review №23

2022-07-08 21:05:35

Good deals and a lot of pops to choose from. Big nice mall and places to eat.

Review №24

2022-04-06 01:45:13

The place is a lot bigger than the first one. Great guys n ladies, and services. Prices may be vary. Shelves are commons base off market prices, behind the counter and glass case Shelves are exclusives/chases/comiccon are varieties prices from $15-$5000, due to the fact of limited either from 1 to 13. The less stock, the more of the value. You can check official Hobby DB toy price guide website and on apps or funko.com. They also carry sodas, keychains, gaint pops, Golds (sports & hiphop), puffy stuff animals, trading cards and 2D posters. They have hard case for pop thats grail(means high value, rare or collector item), also soft protectors...all for sale and limited to.This place have autographs voice actors from Japanese animations, and US cartoon sitcoms. They also sell autographs pops after the events. IG is santaanitachalice for updates and news. They accept cash or credit/debt cards.

Review №25

2019-09-14 20:32:03

Best place to get popstacks, you guys gotta come here for great pops and grails. This place is really nice specially at the mall and just to hangout. Anyone who is into pops come through and check it out.Great customer service and very minty pops.Love the designs what they did in the shop.

Review №26

2019-09-14 20:33:29

My first time coming to Chalice Collectibles. Very cool & chill store to come into. Also you can’t go wrong with the Pops they have with good prices. I recommend any Funko pop collectors to stop by.

Review №27

2022-09-06 10:25:46

I ordered from them and it came in so perfect and i went to the store and the staff were so nice i recommend this shop to find funko pops!

Review №28

2022-08-14 23:25:25

Smaller selection than before because they moved to a smaller space, they also dont pick up phone calls for some reason but still not a bad place to look for more exclusive funkos at decent prices

Review №29

2019-09-12 23:48:01

I’ve been here a couple of times with my kids and it’s always been a great experience. The staff who works here are so amazing! They are very helpful and takes time to find what you really need. Great store that has very nice collectible items!

Review №30

2023-10-13 12:54:57

This place was huge was not expecting it to be that big. Very cool they have voice actors there for certain events.

Review №31

2019-10-14 01:38:51

Pop!ped in today, and was pleasantly surprised to behold GZ for the Pop! Fanboy lust. Found a few items I had to have and drooled over a few I hadn’t seen in person, but wished for more Grails and Exclusives to be on display. Super knowledgeable and friendly staff, I must say, pretty fair prices. ❤️ the $6.00 Pop!stacks...I’ll be Bach...

Review №32

2019-09-22 01:26:18

The staff is so friendly and welcoming . I love their little selections of backpacks ! I keep coming back to check if they have a Harry Potter one!! They had all the Harry Potter pops that I was looking for :)

Review №33

2020-10-03 11:17:49

I made contact with customer service and the response lacked of professionalism and didnt seem wanting to establish a business relationship at all. There are plenty other collectible stores out there that offer exclusive Funko POP, POP shield, and other related merchandises. I am actively working with 6 major distributors now and have inquired with over 20. Chalice is the WORST experience I have received so far. To be honest, very few of Chalices exclusive POPs really have gone up in value competitively. I can get better ROI even from mass produced exclusive POPs from Hot Topic or GameStop.

Review №34

2019-09-21 23:43:57

I love the pops here, so many rare ones! It’s so hard to contain myself everytime I come in!! Zack is also really nice. I’d recommend this store if you wanna collect pops!

Review №35

2019-09-14 20:32:08

Zack over at chalice collectibles really friendly guy! Great customer service as well, Love there mystery boxes as well. If you guys are in Area of Arcadia pop on down to there store! Make sure to like and subscribe to our youtube channel @team7_gaming!

Review №36

2019-09-24 01:11:27

Had the most diverse pop figure set I have ever seen! Lots of unique options from different genres. Better prices for pop figures than any other store I’ve seen.

Review №37

2021-12-12 04:54:34

Was so taken aback by the major stock they had on hand, grabbed about 5 items. Came home only to find out they were extremely overpriced some items even more than 50% of what they are currently going for on the market. DO NOT SHOP HERE! Do your research and find cheaper avenues they are definitely out there.

Review №38

2019-09-08 01:31:56

This is the best place to come to for all your funko pop needs, from vaulted to exclusives they have it all. nick, audrey, peter and zack never fail to put a smile on my face i always feel so welcomed and valued as a customer (:

Review №39

2021-04-28 02:14:31

Over priced and very rude staff. Specially one “blonde” girl. She had attitude from the beginning, they get overwhelmed easily too making them have a standoffish attitude, which is unfortunate.Edit: it’s also over-priced.

Review №40

2019-09-13 02:05:38

This store is really cool. I have been here many times. Staff are nice and my kids enjoy coming here coz there are many things to buy, not just Pops.

Review №41

2019-09-08 01:01:11

They have a vast array of collectibles. Definitely something for everyone, from new collectors to veterans. Products were neatly organized which made it easier to locate certain lines. Was a pleasant experience and will definitely come back!

Review №42

2020-01-19 22:54:52

Not a place to buy rare pops. The price of them are far from the trading prices on funko,TPD,ebay etc. However they do have a large selection of the common ones at reasonable prices and the staff are pretty cool.

Review №43

2021-05-25 04:42:04

Great selection of funkos. No wait, and no longer lines. Unlike the Funko store in Hollywood I think this place is a go-to if you want to avoid the long line

Review №44

2023-01-07 19:23:49

It was cool to have all of the one item in the store but not cool that every item theyre out of they claim that its sold out instead of saying we dont have it.

Review №45

2021-12-16 18:20:53

Ordered and Paid for a pre Order on August 3rd, said it would be available in October and would ship, Its now December and the only response I get is FUNKO keeps moving the date due to delays in the PORTS,I feel scammed and frauded, I will not order again, and of course because its surpassed the timeline I can even get my money back, utterly disgusted.

Review №46

2021-08-16 20:43:18

The place is awesome. They good some great stuff and price is reasonable. I would highly recommend people to check this place out. I Also would like to conclude that the staffs their are really helpful and friendly.

Review №47

2020-01-17 20:50:56

I ordered online and the shipping was great the box was in perfect condition and the pop itself looked fantastic it was definitely worth the wait I will order there again.

Review №48

2021-03-31 05:42:56

My partner and I got so many pop figures! Employees were super nice. Also got a Dark Vader/Anakin poster for my partner (:

Review №49

2019-07-23 18:07:31

Best pop protectors on the market very sturdy, stack well, crystal clear and very good prices and also they ship very fast and come very well packaged nothing bad to say about this company, and if you havent already ordered from chalice collectibles then you should do so now

Review №50

2019-09-21 23:30:14

This place had EVERY Funko Pop! imaginable, and then some. I love how the store is sectioned off into different genres. Easy to find what you like

Review №51

2020-02-25 07:04:56

Amazing customer service! Helped me solve a self inflicted issue very fast and was very professional through out the whole thing. Fast shipping and always great products! Thank you Chalice Team!!!!

Review №52

2022-01-13 03:21:31

The gifts were very much appreciated my family loved ❤..with the signatures and all they appreciated the gesture and I love the cute piñatas special edition 🤣🙃😁🥳

Review №53

2022-05-04 04:24:39

Kids maximum 2 yr old.More than 3 yr old, they have preference, unless homelesss family members. = Satisfaction is less.

Review №54

2019-09-22 01:13:19

The selection is amazing and the people who works there are so nice!!!!

Review №55

2019-09-14 21:58:12

This place is awesome my daughter found the WWE Pop Becky Lynch she was looking for finally and a great price and I got myself something as well. Definitely coming back for sure.

Review №56

2022-04-03 22:29:09

Tons of variety! They had everything from Friends to My Hero Academia. They might not have every existing model but they have a t least a few of each show.

Review №57

2019-09-24 01:11:28

Awesome place! Lots of variety and cool exclusive pops. Makes me want to be more of a collector! Will definitely come back!

Review №58

2019-09-28 23:25:53

Just received my order and was given some very nice surprise pops that I now plan to give as an engagement gift tomorrow. Great company!

Review №59

2019-09-21 22:48:22

Staff were super friendly and helpful. Also a large collection of pop figures!!!! My new favorite store.

Review №60

2019-08-11 21:54:50

Every time I ordered from them they have perfect packaging and the pop protectors are great! Will continue to order from them.

Review №61

2019-09-24 23:11:47

This is honestly the only place that I would go for Funko Pops, and soft protectors. Prices are always good, and the selection is STELLAR!!!

Review №62

2020-07-19 21:31:24

This is my sons new go to for Funko pops. They are really helpful and made it fun for him. Which means I spent more then I wanted to. 🤯

Review №63

2019-09-21 23:42:09

This place has the best pops you could ever imagine!❤️🌈 I have gotten all my pops here and all are in good condition!❤️

Review №64

2022-04-13 05:37:54

This is my go to for funko pops Rey Is a amazing man if you see him definitely say hi

Review №65

2020-06-30 15:17:25

I love coming here with my son. They have friendly staff that will answer your every question regarding current pops and future releases with a smile.

Review №66

2019-09-14 22:47:39

The store is amazing. It has so many options to chose from and so many items. The items here and amazing and the service as well. I encourage people to shop here.

Review №67

2021-03-11 23:19:09

Their new location is quite special, but be prepared for a longer than normal wait time for entry if you come on a weekend!

Review №68

2019-09-14 20:31:13

Went for the very first time to challice collectibles and let me tell you it was a great store great service and zack was very helpful will all my questions :D

Review №69

2023-05-25 19:14:13

Drove 45 minutes to this store for it to be closed down even though it says open online.

Review №70

2019-09-21 18:49:37

Amazing Customer service. Especially from Zack because he has great knowledge. Would definitely come back.

Review №71

2019-09-14 22:47:33

I love this place!!!!!!!!! Also theres a guy thats works there called zack and hes DOPE AF. I 100% recommended here .

Review №72

2021-09-09 05:22:41

Love all the pops... Helluva lot of collectible special editions.

Review №73

2019-09-22 18:42:52

AWESOME EXPERIENCE, WOULD DEFINITELY COME BACK IN A HEART BEAT, IF YOU LOVE POPS, PLEASE COME‼️

Review №74

2021-12-03 05:20:16

Every Funko Pop you could imagine is stocked here.

Review №75

2020-02-16 16:48:37

Friendly staff and amazing selection of pops :D

Review №76

2019-09-22 01:50:28

Great and friendly service. Great selection of pops.

Review №77

2019-09-08 03:39:12

Love this place best place to get any funk pop!

Review №78

2019-09-22 01:54:49

Incredibly friendly staff, lots of vaierty and great prices!

Review №79

2019-09-08 21:48:24

Store was really cool! Staff were very friendly !

Review №80

2021-11-07 17:47:00

Large selection of the same items... special items behind the glass and counter.

Review №81

2019-09-24 01:59:42

It’s a great place and amazing customer service!! Deff recommend a stop in

Review №82

2019-11-07 20:40:41

Great selection, great prices, and very helpful employee!

Review №83

2019-09-21 23:44:49

Have the best pops and coolest collections ever

Review №84

2019-09-14 22:41:38

Awesome selection and nice staff!!! Would come again!!!

Review №85

2023-10-15 02:25:59

BLACKPINKKKK IN YOUR AREAAAAAA

Review №86

2020-03-12 04:26:43

Good Gem for Funko pops

Review №87

2021-09-09 03:23:55

Many Pops are here and available

Review №88

2019-09-26 01:37:57

Exceptional service. So helpful!

Review №89

2021-07-31 00:28:46

They sell dolls here

Review №90

2019-11-02 05:33:43

Great store employees excellent

Review №91

2020-11-02 18:32:54

Good pops

Review №92

2022-05-26 18:36:29

Very nice selection

Review №93

2021-06-07 02:26:38

Funko Pop heaven.

Review №94

2022-07-12 20:01:05

Whe

Review №95

2021-07-12 02:50:03

So good pops

Review №96

2021-04-12 22:25:39

Loved it!!

Review №97

2020-10-27 00:10:25

Amazing place

Review №98

2021-11-14 05:22:10

Nice place, incredible setup and cleanliness