Central Computers in Santa Clara

Review №1

2024-05-16 01:09:14

EDIT - changing to 5 stars. Amanda from CC reached out to refund the difference, even though the company did not have to. Really impressed, will be coming to CC for all my tech hardware needs.——Original review for context.Great and wide selection! Customer service was a bit disappointing. I came in looking for a specific keyboard because of keychron shipping, luckily this location had it in stock. The price tag also noted it was on sale, so I was excited to get a deal. At checkout they told me they accidentally left the tag on from the previous week and that i had to pay the full price. Asked if they would honor the price, was told no.Ended up paying for it, but it left a bad taste. Felt like it was their mistake that the tag was up, and that they should just honor that price. I think these are the instances where they would gain a loyal customer by doing that, but i understand they’re not obligated to do so! Just a bit disappointed as a first time customer.

Review №2

2024-06-25 01:07:22

Great service! I got a monitor from them and when I unboxed it at home there was a white dot on the screen. When I took it back they were really helpful and refunded me immediately. Also, they have a great variety of accessories.

Review №3

2024-03-23 00:51:04

This place is AWESOME!!! Very competitive prices with Amazon and the Big Stores. I’m not that tech savvy but I do know the guys there are! Polite, Courteous, and Knowledgeable… I had a difficult time deciding what to get, there is so much to choose from. I decided on a new lighting cable for my laptop and an additional SD card for my camera. Forget Amazon! Support a Local Business instead🙌🏼💯

Review №4

2023-01-23 02:11:55

Yesterday Saturday I bought all the components to build a Gaming PC for my son, I put all the parts together and my PC didnt start.Today, Sunday, I went to the store and the technician Derick from Central Computers in Santa Clara detected me and solved the problem quickly and kindly.Derick, you are a great professional who knows what he is doing, you saved me and made a happy family, especially my son. Thank you so much!!!!

Review №5

2023-04-26 16:26:32

Absolutely amazing place!.. I drove 1.5 hours to get here to buy my son his first PC.. unfortunately I cannot remember the gentlemans name that helped me but he was extremely knowledgeable on every question my son and I had.. and helped us out 100% of the way by building us a quote that was within my price range to walking us through the store and picking up every part needed for the build .. we opted to build ourselves (child was too excited to get it) being our first time we got it done fairly quickly .. but plugged something in to the wrong port .. I called the next morning on a Sunday and within 1 min of telling him my symptoms the issue was rectified (our inexperience of building PC) .. I will 100% go back any and everytime I need an upgrade for my PC and some great advice.. will recommend to anyoneTLDR; place is amazing, has an amazing selection, very knowledgeable, helpful and friendly staff. Go there for your PC parts

Review №6

2024-06-17 21:06:42

As Frys and some other similar shops shut down, Central Computers is one of the few remaining computer hardware stores in the bay area. Knowledgeable employees and a good selection of computer hardware: CPUs, GPUs, cabling, memory, cases and so on.

Review №7

2024-01-13 05:53:39

A hidden gem of a place where you can get almost anything related to your computer h/w. The staff is knowledgeable and super helpful. They also have a great return policy on items and store great quality products as well.

Review №8

2024-02-26 21:35:55

Good day. Sad to say it was my best place to visit with positive and experienced staff, but not anymore. Recently I made a purchase of several items and in the meantime they are running a pretty sweet PC giveaway one of the entries were making purchases in the store for points in giveaway. Silly me assuming if I already made a purchase it would apply to my giveaway entry since I already logged in there with my email and phone number same as my store account and I thought it was linked, but then I found out you had to say it during check out to receive a special code. I went to the store and mentioned that to the store employee which he was surprised as me and unaware of that process at all as well as his colleague who he asked advice and then after reading through his instructions David decided to refuse me in my request for my points because he wasnt looking too happy bothered by me and my request, that was pretty obvious and his reply was rude and dry. My concern since anyone I was approaching during my visit was unaware of this particular giveaway policy, first of all there was no training, update or any instructions how to help customers at checkout for example something like hello do you have registered for our giveaway, would you like to have your extra points with the purchase here is your code you can enter it on our giveaway website under your account. Simple as that can eliminate unwanted experience and totally uncomfortable treatment at the store when you approach someone who has no idea about giveaway rules and reading them in front of you as you just asked them for help. An interesting thing, the initial employee who I approached first tried to help me after he heard David refusing me any help and brushing me off. He actually felt sorry and tried to ask the store manager for help, but I told him I already dont want a code and dont want to do any business in the future with Central Computers.

Review №9

2024-02-25 03:31:26

I love this place, and now with the demise of Frys electronics they are even more important to San Jose and the Bay area. Its great to be able to walk in and talk to a live human being, to see product in person and find somebody that can help you with your technology needs. From cables, to hard drives, power supplies, chips, RAM and everything else you can think of theyve got it, just a great place to buy parts, build a box, get your system repaired theyre really amazing people. Highly recommend central computers, you wont be disappointed...

Review №10

2024-01-19 15:53:26

Bought a Sapphire Nitro+ Radeon RX 7800 XT from here on the online shop (best deal compared to Newegg/Amazon/etc.). Took just a week to arrive, and the card works like a charm. Customer service staff was really nice. I highly recommend their chain of stores, similar to MicroCenter.