Cats & Dogs Animal Hospital in Long Beach

Review №1

2024-03-20 15:40:30

I came here for the first time and I have nothing but good things to say....they were wonderful!! The vet spent a sufficient amount of time to assess the overall health of our dog. I love that they actually allow you in the room with the vet. The facility is very clean (looks like a craftsman house) and the staff were very kind and helpful. Bonus, they are close to my home. I will definitely be coming back for all my dogs care! :-)

Review №2

2024-03-14 21:40:55

While I understand their expensive charges just for an exam because they must cover their overhead charges, we brought our 16 yr old cat here repeatedly because we kept trying to trust them. We met with two of their vets and they could never figure out what was wrong. When we suggested something we thought might have been the problem (anxiety/stress, which ended up being the problem), the vets dismissed us every time. We thought our cat had a strange skin condition that was causing scabs and wounds to open on her skin. The vets tested her skin and did blood tests, prescribed expensive medications and then eventually referred us to a dermatologist because they thought it had to be something strange since they werent finding it, hadnt seen it before, and werent listening to us about the chance it could be stress induced. We asked multiple times if it could be anxiety from living in too close proximity with a new boy cat in an apartment. Every time they said no, anxiety looks one usual way. We eventually stopped all the medications and treatment because we couldnt afford it anymore, and moved out of LA into a larger house in a rural area, giving the cat more space and comfort, and all the itching and scabs have completely cleared up. So it was due to anxiety and stress all along. Hundreds of dollars later.Long story short, save your money, go to a more reasonable vet that will actually listen to your concerns about your pet, so you arent wasting money on unnecessary tests and medications that headstrong veterinarians insist are necessary.

Review №3

2024-05-06 08:26:02

Vets are like mechanics- you entrust them with something you really value & you hope they treat your pets with care. I read some of the reviews about Cats & Dogs Animal Hospital (CDAH) with concern. Ultimately, I gave them a try because they didn’t seem like a large place, & I wanted the individualized care for my dogs. My dogs are taken to the vet for their yearly check-ups, dental appointments & are always up to date on shots & tests. I know that they are carrying some extra weight & am working to get them to lose. I made an appointment for both my dogs, even though I was surprised by the very expensive vet exam costs.I got to the appointments for my dogs & when Dr. Perrault walked in, he was devoid of any basic bedside manner. He was unfriendly & immediately began spouting1 negative after another about each dog. He all but insisted he was sure my older dog, Oreo had Cushing’s disease & said we should run blood tests right away. It was like he was hell bent on pushing this prognosis on my dog even when I asked about other possibilities for a generic symptom. He asked me to also do a pee & poop test, letting me know the poop was just part of the panel but was not important. He went on to examine my younger one & continued with his negative narrative of that dog too, saying things no other vet had ever said.I was disheartened by this man but also decided that if it were best for my dogs to see him, I would put up with him. I had to drive over the next day with the pee & poop (first ones of the day & brought over within an hour of collection). The positive is they called me about his blood & pee tests as soon as they were available. I waited for a couple of days but no one contacted me about the poop. When I called them, the receptionist seemed confused & asked if I even brought a poop sample in. She searched for a while then laughed & said it had been mislabeled! How is this funny? You may not think a poop test is important, but I took the time to bring it in. Additionally, if you’re mislabeling this, what else are you mislabeling?The doctor said that based on a particular reading in his blood test result being really high, it was likely he had Cushing’s. We had to run another blood panel & possibly do an ultrasound. I asked again about other possibilities & the doctor kept reverting to Cushing’s! Again, it really seemed like he was determined to pin a prognosis on Oreo, even referencing random one-time questions I’d had at previous vets to try & say these were other symptoms. When I mentioned he did not have those symptoms, he acted surprised & continued to say it was likely Cushing’s. I was so annoyed at this point but chose to do the tests to be sure my dog was okay. When we came in for the blood test, Oreo had already lost some weight & to me this further proved he did not have Cushing’s. Long story short, he DID NOT HAVE CUSHING’S! The doctor then suggested the ultrasound to me “to see what was causing the elevated reading.” Basically, his liver was under stress, so he prescribed O an expensive medicine to be taken daily. I gave him this & refused the ultrasound.A few weeks later, O had an eye infection. I had placed the order for new meds & 2 days later when I checked with the pharmacy why my meds had not been mailed out, it ended up being due to a mix-up the pharmacy made. I was forced to go online to look for a vet who could see me during this pinch and am SO GRATEFUL that I found the doctor who will be our vet here in Long Beach.When I took O there & she looked at his tests from Dr. Perrault & heard about the tests he’d ordered, & said she didn’t understand why he would ask for those. She’s the second professional who said that to me. We will NEVER go back to CDAH & you shouldn’t either unless you want to deal with doctors who are interested in running expensive tests, forcing their own prognoses on your pets & other staff that don’t seem to know what’s going on.

Review №4

2024-02-15 19:08:08

This is such a well run office! The doctors are so knowledgeable and kind! I brought my dog in yesterday, they ran tests, explained everything well, and answered all of my questions. I feel so lucky to have such a great vet office in our neighborhood!

Review №5

2024-02-24 00:28:17

Saw Doctor Truong for our dogs check up for the first time which was great. Everyone was accommodating, efficient and friendly in such a cute cottage clinic! Easy parking is a perk too.

Review №6

2024-02-29 21:00:30

I brought my dog (a husky) in because I noticed a few lumps that we needed to have checked. We came in for our appointment and waited a good 40 minutes to be seen. My dog was stressed waiting so long. When we were finally seen by the vet, she was in a rush because they were behind. She did not give my dog a full exam, just touched a few bumps that l pointed out. They suggested we aspirate one of the bumps and do a senior blood panel. Our bill was around $700 dollars for that. A few days later I got a text from the vet saying my pups white blood cell count was elevated and that I should come in to get deworming medication. A week later feeling like something was wrong with him still I did a full check of his body under his husky coat and I found a gold all sized lump on his thyroid. I immediately called and was told the vet would call me back. She called to say she was concerned about that because his thyroid levels were elevated and the white blood cell count results. Funny we were NEVER informed of those concerning thyroid results until this moment.So we brought him back in. That morning the same vet was more present, and explained it was likely thyroid cancer and they that should aspirate the lump, and do an ultrasound, in addition to a chest x-ray, and an abdominal ultrasound. They sedated him, did the ultrasound of the neck, chest X-ray and aspirated the lump (wow turns out they thought it was just a fluid filled cyst) so they called to say we could pick him up and they didnt need to do an abdominal ultrasound.They were still going to send the fluid to cytology and put him on antibiotics to clear the cyst. My bill was $1200. I pick up my poor pup and his beautiful huskys thick coat was shaved to the skin on his whole belly. To my horror they even shaved his nipples completely off which were bloody and scabbing, prep for a procedure that they didnt even need to do. It will take at least 6 months to grow back. They forgot to give me the antibiotics and we were so stressed about pup that we didnt ask and had to go back.Then a few days later cytology came back and the notes say that while the fluid was not cancerous, that it could be a cyst on a tumor because his thyroid levels from the blood test were concerning. So cats & dogs referred me out to an internal wellness specialist. Wouldnt the ultrasound have shown that? So almost $2k later, we still have no answers, and feel like all we got was a very frustrating and careless experience.If you got this far, thanks for reading. Avoid this vet, they just want your $$$$$$

Review №7

2020-06-12 19:45:43

Dr Smith and her team are incredible. They truly treat our pets like family and I am so grateful to have found them. From starting the care process with our new kitties, to wonderfully caring for our high needs first cat - Dr Smith and her team have earned an immense amount of trust with our furry family. Thank you!!!!

Review №8

2024-04-27 04:48:11

Very kinda and efficient. Especially caring when my dog had dental surgery...they called to check on him for a few days after the surgery.

Review №9

2022-11-08 17:58:05

Very knowledgeable and friendly group. Highly recommended. My Federico is very healthy at 1 year old thanks to the love and care from Cats & Dogs Animal Hospital.

Review №10

2024-02-16 04:45:08

Been coming here for many years and my dog, Gingy is never afraid. The staff make her feel at ease and always welcome us with a smile.