Presentation on Map Reviews Nearby

Cardinale GMC in Seaside

4.4 (199) 2 Heitzinger Plaza, Seaside, CA 93955, United States

Categories

GMC dealer

Location on the map

Seaside, Monterey County, California, US

Phone: +1 831-275-0929
Site: https://cardinalegmc.com/

Opening hours

Monday:9 AM–7:30 PM
Tuesday:9 AM–7:30 PM
Wednesday:9 AM–7 PM
Thursday:9 AM–7:30 PM
Friday:9 AM–7:30 PM
Saturday:9 AM–7:30 PM
Sunday:11 AM–7 PM

Edit info

Total reviews rating 4.4

199 Reviews for Cardinale GMC 2024:

Review №1

2024-04-24 14:31:25

Staff were welcoming and accommodating. Junior, our salesperson, was knowledgeable about the vehicle and made sure we didnt have any unanswered questions. If there was something he didnt know, he knew where to find the answer. Signing also went super smoothly and the all of my questions about the forms were answered by the signing associate.

Review №2

2022-11-05 02:38:31

I just want to thank Joey the salesman for helping me out through this process. I was looking at this car for quite some time but I had other deals that just didn’t work out and thanks to Joey and the team here at GMC they were able to help out and give me a really good deal that I was comfortable with. These guys here pulled out all the stops for me and made me feel really confident about purchasing this toy car 👍🏽👍🏽 If you’re reading this review I definitely recommend stopping by and I know these guys here will take care of you. Once again thanks Joey so much and the team !

Review №3

2024-04-03 16:29:27

Your team is awesome! I hope you continue to be voted the best dealship in the peninsula.From the start to the end of the appointment, everyone makes you feel special and a valued customer.Anthony is great! He is very thorough with the explanation of the issues.The shuttle service is prompt and the driver is very nice.The big plus is they wash your car! I am very happy with the service at Cardinelli and will definitely recommend to others!

Review №4

2024-06-03 18:08:57

I came in to test drive a truck I found online. When I realized it wasnt what I wanted they ordered me what I wanted. The whole experience was great. Thank you Mike! for all your help and for being a great guy.

Review №5

2024-05-10 04:45:29

First - the people. I met Junior at the door when I got there - it was pi$$ing rain - miserable day.. but he made sure it was set up so that I could see the trucks.. I was not 100% sure what I wanted and had been driving a GMC loaner from a friend for a few weeks and loved it. ( I have been a Ford guy for 40 years (1984) - this is my 2nd ever GM vehicle. Junior was great. Knowledgeable and straight with me I drove the truck off the lot that day. A shout out too to Sylvia who was super friendly. Converted to GM after 40 years - no going back

Review №6

2024-01-16 01:45:57

Best experience I had at a car lot and best price I paid at one also along with the best help from Andrez !!!!!! Thanx again for the help and for getting me into the car we wanted !!!! We will be back soon for sure !!!! Thanx guys

Review №7

2024-04-30 17:03:21

Update:04/30/2024 - Im happy to report that my truck was fixed by the Cardinale GMC Service Team and its running great with no check engine lights or codes. Ryan Gantz, the sales manager, did a great job in handling the situation. He made sure I was taken care of, including a loaner vehicle while they completed the work, and had good communication through the process. The service team also did a thorough job in ensuring the problem was solved.I understand that when you buy a used truck (2022), not everything is going to be exactly as it should be, but a good dealer makes sure the problems are solved, and I feel Cardinale GMCs team did that. So thank you!Old: 04/24/2024 Well so far Ive been waiting for a call back from the Service Department. The truck I bought had an engine light come on within a week of driving it. I took it in to get repaired but it looks like they only cleared the code because the same code came up around 40 miles after they said it was fixed. I used my code reader to verify it was the same code. I was promised that they would schedule me a time to come in but its been a few days, I left a voice message for the service department, but no one has returned my call or scheduled a service time. Im pretty disappointed in the experience. Thanks Joaquin Gomez

Review №8

2023-08-21 23:34:16

My entire experience here was outstanding! As a single woman I was a bit uneasy about purchasing a vehicle by myself, but my salesman Martin made sure I was taken care of. From choosing the right vehicle to financing, I’ve never had a more hassle free experience purchasing a car! I’m very satisfied with my new (used) 2018 Ford Edge, and would recommend this dealership to anyone looking for a no nonsense car deal! Thank you Cardinale GMC!

Review №9

2024-05-15 00:35:39

Eric in the service room for parts was awesome. Very nice and walked me up to the front so I could pay for my parts. Thank you for your nice smile and great attitude.

Review №10

2024-06-18 04:11:04

After dealing with 3 GMC dealers and all of them giving me the run around, I was fortunate enough to see that Cardinale had the truck I wanted also. It was a rather far drive for me and I doubted my self. Made a call and Joey picked up and helped me professionally. Not only did Joey and the Cardinale Team were professional, they got me the best rate and price too with none of the haggle the other dealers were giving me. If you are looking to buy a new GMC, go talk to Joey, he’ll take care of you guys.

Review №11

2024-05-15 02:18:09

Cardinale GMC made my appointment quickly for an engine light issue . Chad was professional and kept me informed of the needed extensive repairs . The service was completed the same day and had washed the truck as well .

Review №12

2024-04-06 07:26:13

Great place to purchase a car!!!! I just bought my first car which was 2021 Toyota Camry. I got great deal and an amazing car payment!!! I want to give a big thank you to these gentlemens for helping me out ANDRES and MARTIN.

Review №13

2024-01-15 00:16:02

Dropped my truck off for service and decided to test drive a few Canyons. Very knowledgeable salesman with all the new features on these trucks. I think I will make the jump to these new trucks real soon. Thanks again sales team!

Review №14

2024-01-16 01:30:57

Thank YOU Andres for your patience and assistance in the purchase of my Toyota Camry SE, super happy to be driving away ina locally purchased vehicle. A win for everyone! Also, Martin I appreciate your helpfulness to complete the deal.

Review №15

2024-03-29 17:29:36

We sold a vehicle through Kelly Blue Book. The process was easy. They gave us a fair offer. Ryan and his group are assets to the dealership. Thanks

Review №16

2024-01-29 18:41:51

Had a great experience purchasing my Sierra 1500. I spoke with Andres and he was great to work with as well as Ryan. If you need great service and people who are willing to work with you, this is the place to stop.

Review №17

2022-07-20 20:40:56

Had to play the game a bit to buy a used car. However this review is targeting the salesperson Joey. He was helpful, informative, and a good advocate through the car buying process. I love my car and in the end I got a great deal for my trade in and am super happy with my new to me car! The paperwork was a smooth and efficient process with no surprises.

Review №18

2024-04-01 03:23:07

Avoid at all cost. Probably the most scandalous dealership Ive ever delt with. I am over 5 hours away. Found a car I liked. Talked with a fella and told him Im coming up. 5 hours mind you. I get there late 2am. Get a call from them around 8am. Everything all good. Ask what I would like to drink (ok cool) 👍. Get there around 1030-11. Walk in Get my drink. O by the way. We sold that car last night. Want a escalade? Seriously....couldnt tell me. Couldnt set it aside knowing Im driving 5 hours couldnt tell me when you called that morning. These people dont care about you!!! Walk away!!!!

Review №19

2024-01-15 00:12:07

We went to this dealership specifically because of the wonderful things they do for the community. Andres went above and beyond in assisting us in looking for what was the perfect vehicle for us. He answered all of our questions of which we had many, had a great attitude and was kind and patient with us as we test drove a number of vehicles. Thank you Andres and thank you Cardinale GMC ... you are appreciated!

Review №20

2024-04-09 16:20:51

Great customer service, couldnt be more pleased with how i was treated by Chad. He kept me updated on the status throughout the day and made himself available in the case I had any questions.

Review №21

2024-05-17 13:15:43

Chad got our repairs done on time, got car cleaned, and arranged transportation so I was still able to have a productive day. Much appreciated!

Review №22

2024-02-02 22:01:37

I mostly dealt with Omar and a little bit with Justin. Both were great, calling me to keep me informed on my vehicles status and explaining every step of the paperwork process.

Review №23

2024-03-12 23:31:39

The car was serviced per the recall but I wasnt informed when it was ready for pickup. Also the GPS recall is NOT working correctly so will have to bring the car back to GMC to fix it

Review №24

2020-02-04 16:31:27

All of the representatives I had contact with from the beginning to the end were courteous, respectful and professional. My family and I spent minimal time at the dealership, less than 2 hours and were able to drive out in the vehicle of our choice.

Review №25

2024-04-13 21:27:37

Great experience working with Ryan Glantz and Kiara when I purchased from Cardinale at the end of 2022. As someone in sales I can say they did everything right and made sure to help me find exactly what I needed!

Review №26

2021-04-30 16:35:10

Never bought a car before and I thought the process was going to be difficult being I have no experience with dealerships. But Cleve made it super easy and I was actually in shock on how easy it was. I love that he keeps photos of all his customers on his wall. I didnt see any other salesman at the store with something similar. He kept me in the loop during the whole process and even bought my mom and I Jamba Juice and cookies. If anyone wants a easy going sales person please go to Cleve. Cleve will get it done better than anyone. Thank you again to the whole Cardinale GMC, Im happy with everything!

Review №27

2024-01-14 21:48:13

Great service, they helped me get what I needed, and didn’t not rush me what’s so ever. The gentle man Andres helped me get the suv that I was looking for at a great price. Had gone to other dealers around the area, and the prices were ridiculous. I’m happy with my gmc and would come back in the future. Thank you cardinale seaside.

Review №28

2024-01-29 19:28:30

My nephew bought a truck there. Friendly up beat and professional. I bought my first car there when they were located in Monterey.

Review №29

2023-06-04 03:27:01

Picked up our new Sierra AT4 today and the sales staff and finance dept were great. The Truck was as new, super clean and ready to go at our appointed time. Joey was super helpful, not rushed with our simple questions. Sylvia in Finance was also super nice and helpful. The overall experience was great. Love the truck!!!

Review №30

2022-10-15 21:35:43

Joey Russo did right by us! We signed a contract for Chevy Bolt and after talking to one of their mechanics discovered we were missing a critical upgrade we wanted. Instead of holding our “feet to the fire” Joey’s sales manager Ryan pointed to a sign on the wall which stated “We develop outstanding relationships where everyone wins” and agreed to rip up our contract and allow us to purchase a lowered priced Bolt that had the upgrade we desired. These folks are honorable!

Review №31

2023-06-22 16:04:54

Your service directors, Julian and Justin, are both very competent and professional. They really know their business, and their product. I am confident that my vehicle was well cared for. My thanks to them both. I also like your shuttle service and the car wash. Very much appreciated.

Review №32

2023-11-22 17:38:53

Unfortunately, I did not have the best experience here. After being interested in a vehicle and going back and fourth with the sales person, the car had sold the day after I looked at it. I was then contacted a week later because the vehicle got returned because the buyer was unable to provide sufficient financial statements. After letting them run my credit and discussing financing options, I was told by the sales person as long as we stayed in close communication Id be able to get the car. Unfortunately the dealer contacted me again 2 days later, letting me know the previous buyer was able to go back to get the vehicle. I am unsure why they reached out to me to begin my financing process if the previous buyer was still able to get the vehicle. I am now left with no car and a credit inquiry. Since then, there has been no service recovery on Cardinales end. Its unfortunate that my experience lacked transparency, integrity, and professionalism.

Review №33

2023-09-18 16:33:34

Carlos is doing a great job, training new staff and taking care of everyone’s needs with a smile on his face. The few times I have been into the service department he is always ready to help and has resolved all of our auto service needs. Thank you!

Review №34

2024-05-15 15:49:12

Everyone was very professional and welcoming. What a great work environment!

Review №35

2022-11-29 14:32:32

Julian was wonderful! So friendly and helpful. I appreciated the ride to the shopping center to get some things done while they took care of me car. I received paperwork that explained everything that they did and was pleasantly surprised that they washed my vehicle too! It’s always a pleasure to go to the dealership, they treat their customers like family!

Review №36

2023-07-31 14:58:14

I went in for a microchip retrofit on the parking sensors. Every single staff member I interacted with was very friendly. I had an appointment at 8am and was able to use the shuttle service. The truck was done around 2pm and the main shuttle service driver was in an accident. Another staff member was kind enough to come and pick me up as I was planning on using the shuttle service to get back to the dealership. Excellent service and many thanks !

Review №37

2024-06-01 15:35:30

Friendly and very helpful. And even washed my truck.

Review №38

2023-08-24 15:24:52

This has been a journey for my wife and i to find a 2023 Yukon with the features we wanted. We found what we were looking for online. Upon arriving at the dealership pre approved to be able to purchase, The dealership really low balled us on the trade we had, based on what car max offered i knew there would be some haggling involved and was prepared for that, but i wasn’t prepared for what the salesman said “ in order to make this deal happen i was told i HAD to buy the extended warranty” also the sales guy had told me prior to arrival that I wouldn’t have to pay for under coating or the low jack option which was also a lie. I wish my local dealer would have had the truck in stock I wouldn’t recommend this dealership at all they definitely seem shady.

Review №39

2023-01-24 15:24:44

From the minute I called, Joey got me the information I needed quickly including photo’s and clarified any answers I had regarding my potential purchase. From start to finish the transaction was smooth and went through financing quickly. The entire experience was probably the best car dealership experience I’ve ever had! Hands down!

Review №40

2023-08-19 02:29:20

Beware! 6 months, no resolution. 2 weeks after purchase the noise I heard when driving home didn’t change once I unloaded the car. Dropped the car on Sunday to be worked into the week.I usually only drive Thursdays and Sundays to come help my mom w errands and appointments.I know how Mondays go so wasn’t expecting much. When no updates on Tuesday I spoke to a man who told me I didn’t drop it off there was no key. He rechecked the night drop and found my key. Then he told me I didn’t drop it off until Tuesday. I informed him that I’m quite sure that the only day I had time to drop the car off from Santa Cruz was on Sunday and I didn’t skip work to do the drop off. He replied stuff happens. I agreed and wanted to move forward. Another person assisted me and notified me the brakes would be resurfaced. He told me he still heard something, but noticed improvement and to let him know.I got sick, but the next week I left a message in service, but no call back. April I was gone.Mid May I reached out to Joey regards to a discrepancy on the plate he gave me Kevin’s contact info. I left a message for Kevin.Never got a call back from Kevin. I waited to reach out after Memorial Day. Got a hold of Kevin advising of the discrepancy and that I was now pulled over for expired temp tag. He assured me the discrepancy was likely the plate I was to receive and that the DMV rep will call back. No call back from DMV rep. Left message for Kevin and no call back.My friend thinks the sound I hear was my tires are too big. I’ve been pulled over multiple times, but have only received a parking ticket for parking by my residence outside the city guidelines. (Registration)In June I receive contact from an investigator with the DMV that informed me there’s no title. They inspect the vehicle and tell me it could still be several months before I can register the car. Meanwhile my credit union has been reminding me to put them as lien holder. I explain to them it’s been brought to my attention there is a title issue and that I’ll contact Cardinale.Left message with Mike for Ryan. No call back.Last week my credit union changed my apr from 4.7 to 18 since I had not added them as leinholder. I reached Ryan about getting pulled over and ongoing title issues.I came by and same day he put the dealer plate on for me and gave me some talking points for the finance company and if I were to get pulled over again.I vented my frustrations and mentioned the noise and the wheels being too big and the rubber shavings collecting on the rim. He took a look and said the 10mm difference doesn’t explain the sound I’m hearing. He pointed out the wear on the rear tires, put pressure on the trunk and explained with what we see and the miles it was likely the shocks needing to be replaced.Ryan acknowledged that he did get a note before vacation as he was heading out the door and when he returned the note was gone.We spoke by phone later that Thursday and setup an appointment for it to be serviced and available from open to close the following Friday.I made sure the car was dropped off well before 7am and made sure that envelope dropped.This afternoon I spoke to Julian and he asked for a summary of what was supposed to be done today. I said Ryan in sales set me up to have the shocks replaced. Julian asked if I ordered any parts. I said no I was just supposed to drop off the car. He said he would check if parts were ordered in Ryan’s name and get back to me. I missed his call and called back 15 min later and it rang once and went to voicemail. I texted him. A half hour later I left him a vm on the cell. About an hour later I left a vm at his extension. At 5:13 I called and asked reception if Julian was still on site. She advised he was w a customer. I asked her to check the RO for the status. She did not find anything in my name, but that she would give him a note that I called.5:38 I called Sales and Jr took down a message for Ryan. I asked him to relay I’m frustrated and want some answers.I got the worst deal.

Review №41

2023-06-28 23:16:23

Very bad experience, please have the owner call. Bought a vehicle from here 2nd week of June, took it to the car wash and the front windshield started leaking inside the vehicle. #2 We were given 2 keys at time of purchase and the next day checked the other key fab to see if it works and it didnt. Took it back and forth for a few days to the dealer as they said they would have a lock Smith program it, 2 tries no luck. The 3rd call from the sales person we were told they will have it fixed by Monday June 26th, havent heard anything back. They asked to have the car dropped off to get the windshield repaired/replaced, turned into a disaster... Sales manager says he will call you back and doesnt return your call. I was told today on June 28 around 1:44pm a manager will call me, but I have not heard anything and its after 4pm. How many more days do I have to wait to get this taken care of?Christie

Review №42

2022-07-26 15:22:27

I feel like the service department is very efficient and respectful of my time. I came early to pick it up and they were running to make sure that they returned my car washed inside and out. I have never been treated so kindly and respectfully from any other dealership service. The Jeep guys need to learn a lesson or two from GMC.

Review №43

2023-04-06 00:38:06

Extremely disappointing will be the last time I go there I took in my truck for service the next day I get a big coolant leak coming from one of the coolant lines that goes underneath the transmission next to the driveline for the four-wheel-drive This could’ve been prevented by them catching it. At that moment I took it in for service had a tow my vehicle paid for road service and tow. I also got a wash. It look like Stevie wonder wash my truck. Did not rotate my tires like they said it would. Extremely disappointed in the service.

Review №44

2023-10-17 01:25:44

The most crooked con artists youll ever find.DONT BUY ANYTHING FROM THESE CROOKED CON ARTISTS.The story :My daughter had a fully paid off Toyota Corola with a new engine. (I know. I paid for the work)She wanted an economy car, small SUV or small truck. These cons seen fresh meat. They dont care about the buyer first off.She wanted a car with decent gas milage and a payment around 200 and around 20k.They steered her to a truck that was mid size and half way what she wanted. Or not. One vehicle after the other the cars got further and further from what she wanted.They wore her down and tired her out. 7 + hours later she comes home in a full size 4 door lifted truck w over sized tires and tons of upgrades. 40k truck. Twice what she asked for.. The TRUCK BREAKS down in the middle of a field in Salinas. She drives back to the dealership and they say theyll take care of it. Send her home in the exact car she wanted as a loaner. Funny. That car wasnt available to buy,, cause it was only 20k. She tried to switch and they said she couldnt.Truck had a blown transmission which they fixed. I guess.Truck gets 12 mpg city and 19 highway.The payments nearly 700 a month. 3 times what she was seeking. Insurance is 200 a month. Do the math. These are the shadiest low lives Ive ever met.Just because you can swindle and con and wear someone down doesnt mean you should. Weve called. I reached out to them. even a manager spoke to me once who im close friends with his uncle. Mario Penna has been my friend nearly 20 years and said his nephew was a good people. Spoke to him in November and tried to call until he blocked me or changed his #??Never called back. 18 months into payments and due to the rates and such the principle has NOT changed.Im devastated for my daughter. This has broken us financially during alredy hard times.. As a Locatelli..farmers..my family owns many businesses and work very hard. We take pride in how we treat the customer and how their experience is, not only in our store, business, farm etc but also how they feel later.I can tell you these folks learned on the streets to hustle and found their niche. Theres no GOD in this place.CANT POST A PIC FOR SOME REASON!!

Review №45

2021-09-29 18:28:30

We had a great experience! Beau Blackwell went above and beyond! We are so grateful for his dedication from making sure we got a rental car to making sure our new truck was being serviced on quickly. He was super friendly and to be honest really happy he was the one who helped us with our vehicle. Made me appreciate that I bought my truck from this dealership! Got my truck back and is back in business! Thank you Beau.

Review №46

2022-09-16 07:58:34

My vehicle was at the local Chevrolet dealership for 3 months with a starting problem. My calls were ignored, I was lied to about the progress and ultimately the vehicle was returned to me not repaired.Now for the good part……I took it next door to Cardinale GMC. When I walked in everyone was busy with customers but I was greeted by the service manager Beau. I explained the vehicle problem and left in one of their loaners. Later that day Beau called and stated he was pretty sure they identified the problem which included a faulty battery and should be ready tomorrow. I received a follow up call the next morning and was told a sensor needed replacement as well and they would need the vehicle another day to make sure the problem was solved. Over those two days I think I spoke with Beau maybe 5 times. I was totally kept in the loop and treated professionally by all staff I encountered. When I arrived to pick up my truck it was repaired completely washed, cleaned and waiting.What the previous Dealership couldn’t accomplish in 90 days Cardinale did in two. The truck is running great and starts every time. Thank you to the competent mechanics you all are amazing. I applaud Beau and his Service Department Staff for a job well done. I actually think they like what they’re doing and it truly shows.

Review №47

2023-01-25 00:52:44

The sales team is diligent, conscientious & professional and will answer questions via phone, text or email in a timely manner.I was in the market for a specific make/model and the team was able to locate the vehicle with my specifications and sold it to me for a honest and fair price.The experience, I had at Cardinale GMC, was the best because they are upstanding, honorable business people selling the best line of American cars. Thank you.

Review №48

2021-09-24 17:53:19

Last week was another superior service by Beau and his team! They are consistently professional, patient and helpful. From the front desk to the guys in the garage, they are all extremely thorough and knowledgable! Thank you for taking such good care of us and our car! We appreciate each of you! See you next time! :)

Review №49

2023-01-11 21:41:05

Great place to buy a car, prices, service, everything was 100% the best. I will never go any were else but there. The staff was friendly and so helpful they went beyond expectation and I walked out of there with a great big smile!!!! 🥰

Review №50

2021-05-26 17:00:48

From the moment we drove on to the lot to look at cars for our daughter, the whole situation was easy and the entire staff was wonderful to deal with. We knew what we were looking for, and they just made it that much easier. Kevin, our Salesman was the sweetest to work with. Ryan, the Sales Manager was also amazing and great to work with. The list goes on and on with the amazing service we received. We will be back when we need a car for our son!

Review №51

2023-12-20 21:58:13

Very happy with our purchase here! Junior and Ryan were great.

Review №52

2022-12-17 00:49:10

My experience there were several inconveniences that i had upon my car having an issue only a few months after purchasing the car, i reach out to the person who helped me with everything i told him what was going on with the car he gladly told me to bring the car and they were gonna take care of it. I received little to no explanation and instead they insulted my experience with manual transmission vehicles saying that I simply didn’t know how to drive the car i took the car with me because to them everything was okay, on my way home the problem was still there i send a video to this person and he never responded back. About a month ago i went once again to fix the issue they seemed to take it in and promised to fix it and to call when everything was done a month went by with no further notice nothing,i was the one that had to reach out to know what was going on they told me that a part was needed and they have just ordered it after 3/4 days i went personally where they had the car only to find out that the part was never order and they were waiting for authorization to order the part which meant that if i had not gone the car was gonna stay there forever. I had to go more above and went to talk with the general manager i told him was whats going on and thats when i finally saw them doing something to have my car fixed after everything was talked and fixed this guy offer me a transportation a month after and he just told me ‘there’s an enterprise’ they’ll have a car for you he never told me where to go or an address then he said the car will be ready in a week which it took two more weeks i had many problems and inconveniences by not having a sort of transportation i had to pay from own pocket for transportation this has to be the worse experience i had from a car dealership pathetic service they didn’t even tried to apologize I received nothing but the worse and unfair serviceIf you planning on coming here go somewhere else where they value you as a customer

Review №53

2023-11-02 19:31:08

Ralph is a pleasure to work with he’s very professional easy to talk to and one of the reasons why I keep coming back.

Review №54

2021-07-29 13:13:56

My car needed an O2 sensor on a time crunch only a few days before leaving town, and not only did the dealership help me, they exceeded my expectations. The service department fit me in the next day, and they told me not to worry due to my warranty. In the event my car couldnt be fixed I would have been able to get a rental(fortunately it was fixed quickly). Ive had nothing but top notch service since buying my car at this dealership and they have earned my business for life.

Review №55

2022-10-25 14:16:39

Walked in and saw a truck that fit my needs and the team was very very helpful and friendly. They made the whole process go by like a breeze as well as gave me a great price for my trade in. It was so seemless. Joey is a great salesman and helpful in getting me the truck. Justin was very insightful and made rhe financing process quick without trying to push useless warrantees just the stuff I needed. Mike helped me setup all the bells and whistles for the gmc app. Id highly recommend going to Cardinale. The experience and teamwork shows and eliminates what everyone dreads about buying a car. No pressure, good pricing, and easy hassle free. Good dudes there.

Review №56

2022-01-29 03:21:59

Sadly I didnt go to purchase a vehicle. But the employees that are there, are very friendly, always smiles, and quick to greet you upon entering. But most of all, Dino is amazing!! A very honest, Firm, but caring man. Thank you!!! :)

Review №57

2022-03-05 00:17:14

Julian is always so helpful, courteous and friendly. I am always very impressed with the service I receive at Cardinale. They had to order a part for me and I was amazed that it came in the next day! Also - it may seem like a small thing but appreciate the car being washed for me so I drive it away all clean........thanks Cardinale!

Review №58

2021-10-12 05:08:31

We had a bad experience 10/8/21we picked up our vehicle and we believed we should not have been charged a deposit again that we had previously payed for something they didn’t fix. Staff was very rude and the supervised said to us that they loaned us a vehicle because otherwise we would have been dumped. First of all that is very disrespectful and we pay to have a rental available to us when our vehicle is in service. It was not our problem that staff (Justin) did not place a rental order for us and asked to take our vehicle for service. I am very disappointed in the service given to us as current customers that deserve the companies loyalty and respect. Staff should be better trained and have customer service because they obviously have to deal with customers directly.

Review №59

2019-08-20 03:29:23

I dont know how else to say it, but this dealership rocks. Plain and simple. A young salesman by the name of David helped me out and despite him being newer in the dealership, he gave me exceptional service and really hit all the right notes you want to hear as a prospective customer. No one wants a bad deal, bad experience, or bad service. I didnt find any of those here. In fact, I got a great car at a killer price, I have restored faith in dealership car buying, and I was personally wowed by all the folks there, especially David and the GM, Corey Smith. They were so kind and attentive and truly understanding of my needs and constraints. They asked at every interaction how my wife (who had just completed a major surgery) was doing and they stuck with me. You cant go wrong here. Thank you

Review №60

2019-09-27 05:17:49

Ive had relatively good experiences working with Cardinale, despite some of the poor reviews I havent had any issues with them. I bought my car here earlier this year and Corey was super accommodating and patient. He made the process really smooth for me. I just recently went here for an oil change as well. I had issues at another shop and called them to see if they could help and they were able to get me in the next day. The man that helped me was so nice (I cant remember his name but he was an older gentleman) and made the atmosphere very warm and welcoming. Ill definitely be coming here to get my oil changed from now on.

Review №61

2023-11-01 06:14:09

Came in to look at purchasing a new Tahoe. Didnt see any on the lot and didnt see any salespeople during our time here. Finally, today driving by, we saw two Tahoes on the lot. With limited parking, I guess we just missed them on the other side of the building.

Review №62

2024-03-21 16:20:48

Wonderful experience, all around great staff.

Review №63

2021-02-04 01:57:09

Very pleased with my experience buying a used car from them. Ryan went out of his way to make sure I was 100% happy. Excellent customer service! I would definitely recommend them to family and friends.

Review №64

2022-06-28 18:00:35

Getting a car is NEVER easy ! I had been looking for my perfect fit for 3 days . Went to different car dealerships and they turned me away ! On my last day looking I stopped by here just to drive around and look at the cars. Kiara came out, immediately off the bat made me feel really comfortable, showed my around gave me a lot of information about what they provide . Not only does she make it easy but she also made it fun. Kiara Ryan and the whole staff at Cardinale are such awesome people and going to them was a real game changer for me and Im glad all the other car dealerships turned me away because they are the absolute best!

Review №65

2021-06-06 07:10:39

This was my first time buying a car in my own I can in not knowing how to go through the process but Cleve Waters was very welcoming from the beginning, he showed me and explained to me everything. Got me into a great car with great aspects showed me the car-fax and made me feel sure about my purchase If you are looking to buy a new/used vehicle definitely recommend him.

Review №66

2023-08-31 14:09:14

I enjoyed my service experience at Cardinale GMC and felt everyone was very professional, knowledgeable, helpful and kind! I definitely would recommend servicing your vehicle there!

Review №67

2023-04-29 13:48:04

The service department at Cardinale is outstanding! They are helpful, professional, and best of all, they do what they say they’re going to do. I will continue to bring my vehicles there for service. And I highly recommend them!

Review №68

2019-08-22 21:36:31

I was extremely disappointed with the service done to my 2016 Mazda 3. I purchased the car from Cardinale’s less than a year ago and within two weeks the splash guard on the passenger side had fallen off of the vehicle while I was driving. While I understand that when purchasing a used vehicle a person assumes a certain amount of risk, what bothered me is the efforts they made to repair it. Initially they only stuck plastic clips on the car (not fully securing it) and told me the issue would be resolved. I, not knowing any better, took them for their word and thought that would be the end of the issues. However, two weeks later not only did the passenger side splash guard come loose again, but it ripped off the center splash guard as well causing further damage. Not to mention the fact that I was on a busy highway when the event occurred and could have easily injured someone behind me or myself. After some haggling I was able to have them to secure on new parts, at no cost to myself, but they AGAIN failed to properly secure the parts and eight months later I was faced with the same issue. Now the costs are going to be upward of $1200 and the mechanic that I had inspect the vehicle said they improperly fastened the front splash guard using what seemed to be wood screws and that the bumper would also need to be replaced. If this had been done correctly the first time, it would have saved me a lot of time and headache. I am a young active duty service member and I feel very taken advantage of after my time dealing with this dealership. I rely on this vehicle as a main means of transportation and my faith in used vehicles has been drastically tarnished.

Review №69

2022-09-08 16:26:23

Beau Blackwell is the epitome of excellent customer service. My wife and I and another couple were just beginning a cycling trip from Monterey to Mexico and our support vehicles (my 2013 Chevy Volt) drivers side window broke and fell into the door. We had 60 miles to cycle that day and were desperate to get our window fixed asap. After calling several shops we called Cardinale GMC and the service Director Beau Blackwell answered, listened to our plight and told us he would help us out. Thats the understatement of the world. Beau sent an employee to get a part 20 minutes away, and had our car fixed and washed in less than 2 hours! The service department and Beau are top notch. Highest recommendation!

Review №70

2024-04-24 21:46:11

Really bad customer service!! Never answer there service phones

Review №71

2022-01-22 03:02:06

Jorge, the salesman, was an excellent guy. He helped me purchase a new white GMC Canyon. Great price, attention to detail, and was able to get everything done on time.

Review №72

2020-12-23 14:43:59

Very professional and great customer service. Cleve was my sales associate and made sure the purchase went smoothly. I would highly recommend this dealer to my friends. Talk to Beau for all your service needs he is a class act!

Review №73

2023-06-16 01:49:15

My trade in could it have been a good opportunity by honoring the cash price on The Kelly book offer . But your offer was too low .

Review №74

2023-01-04 19:37:09

The service i had was acceptable, the sales person did the best to helping me.I didnt like the paperwork process in which they didnt write my last name correctly and address.I told the person but they did not correct the mistake, they told me that it does not affect the process.

Review №75

2020-12-29 16:19:04

Brought my car in for reg maintenance. Accidentally left my cell phone behind. Realized it later that evening. The first morning the dealership was open, I called and Ryan, a salesperson answered and agreed to help me find my phone . There was no hesitation in his voice. After several failed attempts of finding the phone inside the vehicle, we realized it must be inside the service dept. ( service dept. closed sat and sun.) He happily let me in to retrieve it . This to me, was thoroughly an act of kindness . (Ryan suffers from chronic back pain. That Saturday morning he had a flare up and when I arrived, he was icing his back.). He never let the way he felt at the moment come before his work at GMC. Of course, it would have been a completely different experience if it were not for his gracious way of being willing to help out! - Thank you Ryan!

Review №76

2022-10-17 17:25:12

I love the Cardinale Service department! They are always friendly and do a great job on my vehicle. My vehicle also comes back freshly washed. They are the number one reason I bought my new GMC at Cardinale.

Review №77

2023-03-04 08:57:31

I met one of the workers at my job and I asked him a question in regards to my car and he told me to drop by and hed help me out. He kept his promise.

Review №78

2022-09-26 18:36:50

Jorge made our experience very easy when buying our vehicle.Jorge is a helpful goes above and beyond to make sure everything clear, overall will recommend Jorge to help when it come to buying a vehicle.

Review №79

2021-01-30 02:40:01

This is my 4th car within the last 12 months that I bought from Cleve. I’ve bought en dozens of cars in my life and there’s never been a salesman better than Cleve which is why I continuously go back to him. He’s sold almost all my friends as well. Never have a problem referring customers to him. Just got a 2021 GMC Sierra SLT and all the management especially Sylvia was fantastic. 12/10 recommend this place to everyone!

Review №80

2020-09-19 23:04:28

If I could rate Cardinale GMC a ZERO I would. I would never buy another vehicle at Cardinale GMC. They sadly are liars. They put an undercoat on supposedly and then charge you for it. I didnt ask for it. We agreed to a price that removed the undercoat price. When I went to sign the paperwork I was exhausted from them taking hours to finalize the paperwork on their end. I was told that I have 48 hours to return the vehicle if I changed my mind. I did change my mind. They ended up charging me for the undercoat which was not agreed to. They failed to inform me they charge a $250 fee for the 48 hour right to rescind along with a $500 restocking fee. This was not agreed to, nor mentioned. When I went to return it they took several hours again to do so, almost putting me past the 48 hours, and then charged me $750! Outrageous! This was never mentioned, nor did I agree to something I wasnt informed about. I talked to other dealerships in the area, and none of them do that! They said if we had something like that it would be only a $200 free for the right to the 48 hours right to rescind, but if someone rescinds, and doesnt want the vehicle, we never charge them the $200! WARNING!! DO NOT BUY FROM CARDINALE GMC!!! I ended up buying the same vehicle from another dealership with 11,000 miles less and 2 years newer than the one from Cardinale GMC! That new purchase was $1500 less than the one from Cardinale GMC. I went from a 2017 Hyundai Tuscon with 36,000 miles to a 2019 Hyundai Tuscon with 24,000 miles and still saved $1500 going to the other dealership! Lesson learned what a rip off Cardinale GMC really is. Ive made sure to inform family and friends to stay clear of Cardinale GMC.

Review №81

2023-10-12 16:54:36

Carlos and team always work hard to resolve any issues or concerns I may have. I know my pickup is in good hands at Cardinale.

Review №82

2018-03-27 23:26:58

So I called 4 times today to get an answer, email for my records because of the terms change from 3 months to 6 months. On my second call around 11am I did talk to Justin finance guy he said he will pass the message to Cory to email me for loan terms. I waited until 3.30pm didnt receive any. So I call again he wasnt available I left a message. Then I call again to talk Dino manager who responded my review. He was very professional. He did say he will make sure my 2nd key would be in the mail & his manager will email me about my loan. For the all-weather floor mats Dino I want to say its not we cannot purchase those the thing is when we were testing truck mats were not there & when we were dealing with Cory, we were saying again & again about the mats he should have told us that it not going to come with it you have to purchase then we should add it to the price or work out you know what I am trying to say. We didnt know until they hand out key when we were about to leave. & when we asked Cory he starts arguing that he didnt promise and walked away. Your employees represent your owners company so please make sure they have the excellent customer service skills to work in the sales department especially the guy Cory and big guy Mike. I am sure you will take this matter seriously. I was telling my husband to walk out because of the way they were treating us. Hopefully, it wouldnt happen again with any of your future customers.

Review №83

2015-11-18 18:40:34

Hector the salesman was absolutely amazing!!He was kind, caring and didnt shove the fact he wanted to sell a car down my throat.The process took about 2-3 weeks to find the car that I finally purchased. He kept in touch with me and sent me messages and pics of the cars that came in so I could see if I needed to go down and check them out.Hector went that extra mile and beyond👍🏻

Review №84

2024-03-05 18:03:49

Overall the kindness and support I felt like family. It was the greatest experience to have. I highly recommend this dealership to anyone I know who is looking for a vehicle.

Review №85

2021-01-22 21:41:05

Cleve was awesome in helping me get my first car and the process went smoothly. Ask for Cleve and he will take care of you. I definitely recommend this place if you want to get a car with good prices.

Review №86

2018-10-03 02:29:46

This was the easiest buying experience I could imagine. I showed up knowing what I wanted, test drove it, filled out the appropriate paperwork, and took the vehicle home. Dealer personnel were helpful, had the appropriate level of pushiness (not too pushy) and made the transaction feel like it was kind of tailored to the choices I wanted versus how they can upsell me.

Review №87

2022-07-20 03:54:19

Will not stop spamming me after brief initial contact, even though Im over 1500mi away now and have unsubscribed multiple times. Do not contact as the spamming never ceases even if you dont buy or even test drive a vehicle.

Review №88

2022-01-07 15:26:48

Best car buying and maintenance experience ever! I tell all my friends and family to buy here!Justin and Beau in the service dept. are excellent and Mike in sales is my go to guy.

Review №89

2020-06-14 23:45:49

I feel as though I was misled by salesperson, Andres, and sales manager, Ryan, into buying a vehicle. I was talked into buying the car without even test driving it. Theyre really smooth talkers and as a first time buyer this has ruined my dealership experience. I bought a car that was repainted with a salvaged VIN sticker on the door jam which does NOT match the car, therefore Im not sure what condition the car is actually in. In addition, not even a month into buying the vehicle the check engine light comes on for a P0456 EVAP leak code. I bought a vehicle with issues and I know that since I signed papers dictating that no warranty or work is promised that Im all out on my own now. NOTE: if you are buying a vehicle from this place, know youre price and test drive the vehicle. The used car department and service department dont seem to know how to fix the cars up for sale letting vehicles go on sale while having issues. I bought a car with a differential leak that was apparently normal at 77k miles, power mirrors didnt work, Vehicle Emission Control Information stickers are missing, VIN on the door jam was for a salvaged vehicle of a different year, there was a code stored in the computer and a month later check engine light comes on, second key fob did NOT start the vehicle, reverse lights and marker light bulbs were broken.I was sent the repair order for the services done to the vehicle and it mentioned that the cabin air filter was replaced, but it was dirty when I inspected the vehicle. I believe that the service department and used car department on this dealership are hacks and sell misleading vehicles.

Review №90

2019-06-07 20:27:17

These guy have exceptional customer service, great service and very reasonable prices. I took my Yukon XL yesterday for oil change only. Lali at service, received me with a smile and went above and beyond. The Fernando took care of different small things in my car that I thought it was extremely hard to repair, and all of this with no extra charge. Then I spoke with their service manager, Carlos, and his customer service was great as well. Lali, Fernado and Carlos, you are the best. Thank you Cardinale GMC.

Review №91

2021-02-11 02:48:13

Ralph, Hes Great! I called him last week and told him that my engine light was on and my computer said that I had 15% oil life left. He scheduled me right away and said that I didnt want to mess with that.... when I got to the service department, Jullian took me right in and said hed put a priority on it and thats what they did. they drove it and checked the computer diagnostics after the drive. they had to illuminate two of the three alerts to find the one that was causing the trouble. the previous service a month ago had the oil life light incorrectly reset and that was through off the other readouts. The real culprit was the mass air sensor which was below specs. Jullian took a new sensor that was earmarked for a different job a week hence and put it in my Sierra. He ordered a new one for the other job and off I went; the engine light was out and the oil life was fine and reset. Thanks Cardinale you made my day!

Review №92

2017-10-17 21:50:09

Jesse from the service department was extremely polite and helpful. My truck was acting up and it was a very small easy to miss mistake on my part, which he helped me correct. It is not easy to get quick polite help in something I am not experienced with so I am very grateful.

Review №93

2023-08-31 16:35:28

I love the service team here. Always prompt, friendly, they listen to my questions/concerns.

Review №94

2023-10-20 13:04:38

My salesperson Joey did an excellent job. He made the process easy

Review №95

2021-03-13 15:08:20

Mike Phillips was great to work with. I am referring everyone I know to Mike to buy their next car. He was honest, no pressure, down to earth and knew a lot about the truck! Cardinale overall was a fantastic place, they will definitely keep my buisness for life.

Review №96

2022-01-13 21:14:00

What a great service team!! Their service manager, Beau, especially went above and beyond to make this appointment convenient for me. I will definitely be using Cardinale GMC as my go to place or all my service needs.

Review №97

2022-09-08 13:39:34

We have a brand new GMC Canyon purchased from a different dealership. After having Julian help us through a lost key episode, we liked him so much we have switched all our servicing to your dealership with Julian as our new service rep! We look forward to coming to your dealership from now on. Thank you Cardinale for remembering what good customer service is all about! The staff actually likes each other, and it shows to your customers.

Review №98

2021-01-28 13:36:47

Sylvia M. in the finance dept. is awesome! very efficient and professional. They even called us after we bought our truck to make sure we were happy with it. I highly recommend them!

Review №99

2023-01-25 00:28:01

I sincerely, appreciate the sales team member, Kiara, (and management) for a pleasant car buying experience at Cardinale GMC. I am a satisfied, loyal GM/GMC vehicle owner and I had the BEST car buying experience at Cardinale GMC! The products are OUTSTANDING & the sales people are PROFESSIONAL and above all KIND! For a FAIR, SINCERE, and ETHICAL BUSINESS interaction I recommend Cardinale GMC!

Review №100

2023-01-05 16:55:57

Julian was great, called me when the car was ready, quick and easy, he has always been attentive and professional

Review №101

2019-07-02 20:45:30

If I could give these guys 10 Stars I would have done that. This is my second time servicing my Yukon XL in their dealership. They are spectacular. They take care of the very small details that lots of big companies miss. They have the best customer service ever. No one can beat their prices in service. Lali, the best in the service department, as usual went above and beyond to help me. Ricky the best shuttle driver ever gave me a very entertaining ride to my workplace in Monterey and then picked me up. As Ralph told me over the phone, they like to pamper their customers. Maria, the accountant, received me with a big smile while I was paying my bill. I was really surprised by the bill as I thought it would be much more than that. They really take care of their loyal customers. Finally, I would like to thank their GM, Dino Giacomazzi, for the spectacular service I have received. Please Dino thank your staff on my behalf and especially Lali. Thank you so much GMC Cardinale team.

Review №102

2019-03-05 00:51:46

Was told they needed 1.5hr to service van. Returned to find out van not ready, then sat around for an hour to then find out parts need to be ordered ?? . In total 3 hours nothing got done and I lost work hours. Pitiful, Be honest and informed, service dept needs help.We bought the van from tou too.

Review №103

2017-08-09 01:34:04

Was very timely when I arrived. Complimentary Washed my truck after the warrantee service on my 2017 truck. Treating me like a valuable paying customer. Would highly recommend this dealer group.

Review №104

2016-12-26 21:24:40

I was there a few years ago to hopefully trade my minivan for an newer (not new)one but didnt happen. It turns out that these people thought I was stupid enough to fall for there sales gimmicks and I wouldnt question how they derived with their numbers when sitting down with them. I owed about $2,500 for my minivan and after talking to the salesman and a top salesman, I noticed they added the remainding balance of my vehicle to the one I was wanting to get! I was mad and left them without a sale but not before they offered me a salesman job for how I figured them out! By the way my credit score( fico) was excellent then like it is now which is why they were anxious to score with me. Be careful who you do business with!

Review №105

2021-11-23 05:03:38

If you need to purchase, sell or just look around at the many vehicles they have. Dont hesitate to speak to Cynthia or Martin. These 2 will be sure you leave the lot a happy camper..👍👍😊

Review №106

2021-04-20 01:08:24

Very pleased with our salesman Cleve he was very kind and helped us with all of our needs. Offered us cookies and coffee and helped in taking our picture with our new car. VERY HAPPY!!

Review №107

2013-11-21 16:39:33

The service department here is excellent. Carlos and Anthony were very knowledgeable and honest, they go above and beyond. Also very efficient and professional. Hands down the best costumer service I have ever had with a service department in a dealership and I have been to more than a few. I will definitely return and recommend to family and friends.

Review №108

2022-11-10 02:28:42

Great service! 8qt oil change, tires rotated, and vehicle washed for less that than Oil Can Henrys and Jiffy Lube. I checked. Really.

Review №109

2024-03-27 13:35:20

Super easy and straightforward best experience

Review №110

2014-06-24 22:56:17

Its not easy to find an honest car salesman, but Im certain tha Alphonso V, at Cardinale is that man. He is very personable and friendly, and every time an obstacle came up with my new truck, he stepped up to help me figure out a solution. Hes good at fixing what needs to get done, he knows who to talk to and how to work a deal so that its beneficial, and he goes far out of his way to hook up veterans and military servicemen and women. I would recommend him to anyone looking for a new vehicle.Overall, this was an awesome dealership, and they really bent over to try and help me get into the truck that I need. Jason and Dino worked out our deal, pulled their strings and made this whole thing possible, and Im very glad that I got the opportunity to work with them. It was my pleasure, and I would come back here for any new car.

Review №111

2021-04-01 04:13:54

The guys in the service department were great! Julien was super helpful when I got my oil change and beau was great on getting my engine issues fixed! I’ll definitely be back!

Review №112

2018-09-03 23:34:03

BEWARE These guys are sleezy used car salesmen!! I originally came into their dealership for what turned out to be a false advertised car... it’s been a nightmare. Don’t trust anything they tell you. AND don’t expect your car to come with floor mats or a spare key! That is extra!!!!!@Dino, we spoke on Friday and you made it clear that you were not interested in helping me. You have my number. Call me if you really care to make the situation right. Obviously your reply below is a “copy & paste” response. 👎🏻

Review №113

2021-06-29 03:14:23

Mr.Dino, the store manager is a great great man! Indescribable and I cant thank him enough for how he helped me get my GMC Terrain fixed.I am speechless and all I can say is thank you thank you Mr.Dino and GMC Cardinale.

Review №114

2021-10-01 16:05:07

Kept me updated on the status of my car. Friendly! When speaking with me I was addressed by my name. Courteous! I was able to drop off my car early and pick it up at my convenience after work.

Review №115

2021-08-17 16:34:49

We didn’t end up finding a car here however, the salesman Joey was so kind, professional, and tried so hard to find me a car. His answer is never a no it’s a I can try. I really appreciate this dealership’s business positive morale.

Review №116

2022-06-03 17:03:33

It’s a great place to shop for car I have purchased cars from the dealership and everybody is very helpful and they answer all your questions very friendly and very respectful And I was very happy for my purchase and I love going back for my tuneups your employees in the service department are very grateful and respectful and very friendly and then make you feel welcome every time we go

Review №117

2018-03-27 19:39:30

This message is to the Owner & Manager of Cardinale GMC ----salesperson guy Cory and Mike continued to insult me & my husband. We looked this GMC truck online so we went there after 3 hours of the drive on March 22; the salesman guy Robby was very welcoming for showing us about this pickup. Then we sat to make a deal for the price & this Cory guy came up, he was so rude, unprofessional was pushing this sale to us and start telling us about the donation he did for homeless people I bought him bag….this & that. OK after couple times we talked with him about his all sales tactis we agreed to purchase this pickup. But we told him to make sure about all-weather mats, he said he will make sure of it with a smile but we didnt get it when we got key I told him you said you will make sure of it & he starts arguing that he never promise me & walked away with unprofessional behavior like he wanted to kick us out.But he was so pressuring us to lock the deal, to sell that vehicle that he was saying he will make sure of it. he was so pressuring us to lock the deal, to sell that vehicle. When we talked with Cory & there was this big guy sitting in cabin right when you enter the building they start yelling like we are working under their command & made a huge mistake, while they were sitting & we were standing in front of them. They were questioning us, insulted us & were so rude, both of them start telling us we don’t need the thing we looking in the car, like they knew or grown up with us who knew our needs. They were so unprofessional were so pressuring us to buy the vehicle. I & my husband were standing for a while, they were passing so unprofessional & insulted comments I asked this big guy can we at least have a seat. I was telling my husband to walk out from their because of their sooooooooo unethical unprofessional behavior. It was sooooooo humiliated. But my husband liked this pickup & they were so pressuring us, insulting us. We wanted to do our own credit union loan but this Cory told us we have to have 3 months with GMC in order to keep the rebates. Then we talked with finance lady she said she will talk to our credit union in order to get us best rate by next morning. She asked us about our bank & city where we want our loan. We asked her Cory told us we have to keep loan 3 months with GMC that surprised me I don’t want to say anything bad about her because she was so nice to us but it means she didn’t know the finance things going on with the company, if company is selling such kind of deal to keep rebates & 3 months. If she knew she should have told us if we will do our own credit union loan, then we will lose our rebates discount. Maybe manager needs to educate their finances too that this is the deal going on with our company. I don’t know it’s even true or not because on March 26, 2018, when I talked with Robby he told me it has to be 6 months as per Sylvia finance manager over there. The words change. I wasn’t able to get any help for finance on 26th because I was told Sylvia is the only person who has access to our file. Now I called today 3/27/18 Sylvia is again not in the office & another Finance guy is not available to talk with us. I left message hopefully somebody will get back to us & give an honest answer about our loan. I will post another review after I will get issue resolve.

Review №118

2018-06-29 17:15:53

Awesome to sell you a vehicle... GOOD LUCK once you sign. GET EVERYTHING IN WRITING or be ready to journal entry all their promises, advice and/or recommendations with names, dates and times. TOO MANY LIES after purchasing your 3rd vehicle within 3 years you would think theyd want to establish a good and honest relationship... WRONG!!! Time to go elsewhere. 💔✌

Review №119

2015-11-20 17:14:21

Warren was hilarious. Staff was extremely easy to work with and got us into our dream car for our dream price point. This was the most entertaining and fast car buying experience weve ever had.

Review №120

2022-04-05 15:58:08

I was planning to wait for the service, but asked if there was a shuttle. The staff gladly helped to get me to work fir a few hours while the service happened. Friendly as always and helped me multitasking.

Review №121

2022-08-14 14:34:02

I had a great experience. They took care of my car and gave it back to clean. Professionals at every level.

Review №122

2022-10-26 16:13:27

Julian, Justin, and Bo always provide the best possible service. Very accommodating and actually seem to care about the satisfaction of their customers.

Review №123

2024-04-22 12:43:40

Could not complain excellent service

Review №124

2023-11-15 04:49:39

Just had an exceptional experience purchasing a new Truck!

Review №125

2020-09-25 15:35:58

Jorge was extremely amazing. Very helpful and kind. He worked until we saw numbers we liked.Definitely will be going back in the feature to Cardinale GMC and will be looking for Jorge. Thank you Jorge i love my 2020 GMC Sierra.

Review №126

2021-07-29 13:37:10

I had an issue with my vehicle while out there on vacation and the service department was able to get my vehicle in and fixed before it was time for me to leave. Excellent customer service!

Review №127

2017-03-28 21:59:29

Omar is the greatest person he always help us in the way that and always find something that I need I always refer my friend and costumers to him. but...... and finances dep. is being taking for ever to payoff my loan the I always call my bank to see if they received the check but they havent received yet that is one start for them I need my car to be payoff

Review №128

2022-02-11 19:28:30

Cardinale GMC really took care of me. All due to salesperson Kiara! What started out as an embarrassing moment with my then vehicle. I thought just great. Due to Kiara and the staff at cardinale kindness turned into a great experience. They made my kids especially my little cousin feel like a superstar that he is. My worries ended up completely gone. My family and I ended up with a reliable vehicle and something exactly what the kids were looking for. Please see Kiara at GMC CARDINALE if not her first then the great staff there will assist you. Remember if they can help me Im sure they can help you in all your vehicle needs. Thanks a bunch!

Review №129

2019-08-09 17:04:16

Soooo Disappointed with Dino manager and rest of sales dept. They do not return calls or emails. I made offer on a vehicle and they dont even respond. They keep promising a return call but it never happens. They dont really care about getting a new customer. I tried I moved on. Thanks but no thanks.

Review №130

2018-04-24 02:26:35

My salesman lied and said the owners daughter had my car. They gave me a loaner. After having to drive the first loaner back that I had filled with gas, the next loaner was on empty. Salesman got mad because I request that he put gas in it. Because so much time had past I had to sign new paperwork. The finance manager tried to cover up the new milage which was 10k more than my orginal paperwork. I shouldnt have signed it. I open the doors to my car, and it smelled as though a drug dealer had hidden 2lbs of weed in it. The smell still hasnt gone away. The car is now having engine problems, dying in traffic. The only honest part of this dealership is the service department.

Review №131

2017-05-06 03:26:12

So I had been shopping for a truck for a couple weeks and saw one here for a fair deal and I sold before I could get it. A week later I get a call from one of the dealers and offers me a diffrent truck from the one I was looking for. After talking/telling him I was offered a good deal elsewhere on the truck I was looking for he continues to try and sell me a truck I didnt want for a few grand more then the truck I wanted and had a deal on elsewhere. He continues and starts to insult me with coments like well if your THAT type of buyer because I had found a new truck for 3k less then what he offered me (on a truck I didnt want) and the new truck had 100 miles on it. He seemed to think that was outrageous and was very rude and have me a story of how he had just bout his new Audi that was top of the line and he didnt go for bargain deals.. Im glad I didnt make any business deals here. Sales people like this guy are the type of people that make a business practice loose clientele.

Review №132

2020-06-23 15:47:58

Seriously, if you want excellence in your whole experience Cardinale is the way to go. The customer service does not end after buying your car. I have purchased numerous cars and I have had friends and family purchase cars with them as well and we all agree there’s no better deal out there. This company will forever be your auto connection. Thanks Cardinale for your excellent service💖

Review №133

2015-07-02 15:13:45

Alphonso was great to work with. Easy going, personable, and no pressure. He listened to what we wanted and worked with us. Anthony in finance worked with our budget and numbers to make the purchase work for us. Overall, a very good experience.

Review №134

2021-07-21 19:38:00

Excellent place to have service done. Very impressed with the staff. Everyone I encountered was friendly. I will definitely come back if the need arises. Thank you

Review №135

2020-02-14 18:32:20

I agreed on a price for a car on Tuesday with the salesperson, but when I came in on Friday to finalize the deal the GM refused that price. Definitely need to get their priorities in order if theyll go back on their word for $600.

Review №136

2017-04-20 01:50:38

Standard dealership, will try to rip you off and sell stuff you dont need if you dont pay close attention. The car I bought is ok, but they tried to take advantage on almost every single item in the contract.Aftersales is terrible, very hard to call and get ahold of somebody to actually solve your problems.

Review №137

2022-05-13 23:25:20

Justin was very easy to work with, very relaxed, promise me that he would take care of my service with no problem, and there were no problems

Review №138

2017-10-10 15:04:49

Jesse, the Service Consultant, is incredibly helpful and friendly. The mechanic, Luis, is top-notch and I know I will get the best service work possible. It is great people like Jesse and Luis that keep me with Cardinale GMC.

Review №139

2022-04-30 03:43:57

Good services. Nice people at front desk. (julian) the guy who clean the truck is very nice and friendly he did a good job thank you all.

Review №140

2019-10-15 20:06:35

The worst. First, I would like to mention how I drove 2 hours to view a veichle. Just to find out the pictures and video (360 degrees) wasn’t accurate. Then I preferred a key fob since with the veichle was a basic key that was coming apart. They stated I will only be able to get a key fob if they don’t repair the paint damage in the rear. (Their issue it must be already there) When I finally bought the veichle part for the paint repair that I intitally picked to be done. They wanted on Saturday so they can start the repair on Monday (and they said they don’t provide loaners veichle) . For a 5 day paint repair so I had to reschedule but the next time I went they said that they wouldn’t honor the paint repair because it was 4 days later and on the contract it is sold as is.

Review №141

2019-04-05 18:10:25

Dominic was my sales rep and he was fantastic to work with, such a positive attitude, he just makes you feel welcomed and well taken care of. Also, the Cardinale team was great, they and Dominic went above and beyond.

Review №142

2021-05-24 15:30:31

Always great customer service whenever I go an they make you a priority and always take your concerns into consideration! Great environment as well always recommend family and friends to go there for outstanding customer service.

Review №143

2023-11-29 22:29:07

Customer service was great all around have great deals!

Review №144

2022-06-21 14:18:00

Second or third vehicle I have purchased working with Mike Phillips. He has always been professional and provided great service and communication.

Review №145

2017-03-05 03:06:24

I have had nothing but issues with their service department.Most recently, they offered a free oil change. When I sent my husband in, they talked him into a tire rotation that we did not need, which cost $30. What bothers me most is that there was a sticker in the window, right next to where they put the oil change sticker, that said when our next rotation was due at Costco. Not to mention, shouldnt they be able to tell, based on the wear and tear of the tires, if they need to be rotated? Unimpressed.

Review №146

2019-09-04 13:25:12

We liked David our sales, but then things went down hill. We traded in our jetta and then kept being called and asked to return to sign something, and then it changed to we did not give the title and we must pay $72. Then silent. This morning, only after 3 weeks of purchasing the car, our 2016 CRV broke down. Not the battery..it is something more serious...we are having it towed, kids cant go to school. Too bad...not sure whose fault in the dealership, the mechanics, etc. I would have given it a 1 star if not for Davids customer care in the beginning.Update:Called David and took the car to the dealership, so I am giving another star. May add more starts depending how things are resolved.

Review №147

2020-01-25 02:50:22

Sales person was great but was not well informed about expiring approval. Felt like i couldnt get my needs heard. Was suppose.to get.my down payment back and finance does not have any idea about that. Really

Review №148

2022-05-26 14:38:35

Great customer service. Justin and Bo from services are awesome. Very professional, good customer etiquette, and timely responses. Thanks GMC team!

Review №149

2014-04-09 07:27:13

Wow have never seen dealer like this.Offered the price for the car what they were asking in cash, I needed it.Initially said they will do it. Then they raised price. Offered them new price they wanted (really needed that car!)...Nop still did not sell it. General manager statement we do not have to explain you, why we will not sell it and hang up the phone.Never again..

Review №150

2020-12-26 02:03:31

Great customer service and did everything to make sure me and my vehicle were taken care of. Will continue to go with them for any of my vehicle needs.

Review №151

2022-02-25 03:44:59

In general we are happy with this dealership. I took one star away for poor communication between departments. I would still highly recommend.

Review №152

2021-06-17 20:38:36

Julian was Great! Went above and beyond to service my vehicle, even though there was a timing issue with parts delivery. I will be going back.

Review №153

2023-05-24 14:16:29

Great parts department. Very knowledgeable and friendly. Eric and James are the best. Highly recommend

Review №154

2022-10-31 18:52:26

Had recall work done on my truck was done and half the time told and my car was washed with no monetary game to them this place goes beyond good customer service this place on the Monterey Peninsula

Review №155

2022-07-27 21:03:03

They were extremely easy to deal with when selling back our car. It was a straight forward experience.

Review №156

2023-05-26 14:28:03

Fast, professional, affordable and reliable service. Plus, my car was cleaned too!

Review №157

2022-01-27 16:37:01

Mike was awesome I couldn’t ask for a better salesman!! I would definitely recommend all my friends and the family to their dealership.

Review №158

2023-04-12 01:33:59

Bought a 4runner from them. Purchase went okay, but the support after that isnt good at all. Boo 👎

Review №159

2022-07-12 18:46:00

Service writers are fantastic and took great care of me. Will 100% be going back with all my vehicles in the future

Review №160

2023-09-20 15:23:11

This gmc dealership in seaside was a good experience compared to the other gmc dealership in salinas who did nothing to help my situation

Review №161

2015-07-02 17:59:28

Had a really positive experience with Warren B. at Cardinale GMC---excellent sales guy with lots of knowledge about cars and trucks, engines, performance, etc...didnt feel annoyingly pressured---will be buying a car from him; they sell stuff not on the lot as well and being high volume/low price, they work hard to get your business...

Review №162

2023-07-24 19:08:22

Great service! Cardinale seaside dealership went out of the way to satisfy us. We were completely satisfied.

Review №163

2017-03-03 08:02:35

Justin was amazing! Very helpful and friendly. Got approved for our first car as a family and we are completely happy. Thank you Justin!

Review №164

2021-04-13 14:15:23

Service department staff was incredibly friendly, accommodating, and efficient. We will definitely be back for future service visits and have already recommended Cardinale GMC to friends

Review №165

2022-09-23 13:50:46

Justin is a true professional and does an excellent job every time I come in to get my car serviced.

Review №166

2022-10-10 21:41:19

As always Beau and his crew do a great job and finish on time. Absolutely 5 Star service!

Review №167

2022-04-19 01:10:36

Cleve and DJ were phenomenal! Great service! Dino the general manager was very kind as well.

Review №168

2022-08-17 15:51:40

Best dealership on the Peninsula. Great sales and awesome service department. Honesty and integrity all the way.

Review №169

2023-05-02 20:14:36

Service department is top notch. Got me in on a last minute appointment and out in the promised time.

Review №170

2024-06-04 14:20:06

Joey took care of us!

Review №171

2022-01-18 05:23:02

Best Customer Care and Service. This place treat me like family. Wont take my truck anywhere else.

Review №172

2019-03-04 13:53:37

The phone follow up on the sale from Mike, and the excellent service while you had my car for a few days....especially the follow up communication from the service team.

Review №173

2019-03-11 00:03:51

I have rodents eating my car parts and Lolly has been very helpful. My partner has the same problem, but the Mercedes dealer has not been helpful. Go GMC!

Review №174

2021-02-16 20:38:10

Good service, bought 2 vehicles from here

Review №175

2022-08-09 09:11:36

Prompt service! Awesome staff! Always a great experience. Julian in service is the best!

Review №176

2020-11-27 18:04:25

Excellent service, great dealership. They did what others cannot. To the point no waste of time. Awesome!

Review №177

2022-12-23 17:03:17

I have both my 2006 Corvette and 2014 Equinox serviced at Cardinale GMC. They always take care of things!

Review №178

2017-05-27 18:25:34

No customer services !!!! I went in today for help Omar gave me the worst experience. L...His manager told him to help me and all he did was complain. After the manager had left Made me feel very uncomfortable .. I left feeling very disappointed after being a bit so cheap car I wish I could just return it

Review №179

2022-12-28 15:23:03

Always greeted with a friendly hi how can I help you. Ralph is perfect for his job!!!

Review №180

2022-01-21 06:56:29

Very friendly and even washed my vehicle. More than willing to drive from 20 miles away!

Review №181

2021-08-03 21:29:02

A big thank you to Cleve at Cardinal GMC who made my experience fast and easy. 😊 I love my new car !

Review №182

2023-04-18 01:41:01

Ralf from service is very knowledgeable on taking care of the customer and my truck

Review №183

2015-04-30 18:20:29

Mike and all of the staff made my car buying experience quick, easy, and affordable. Mike went above and beyond to make me happy.

Review №184

2021-06-24 23:26:47

Super professional and paid attention to customary concern about suspected rattle repaired problem with no charge. Great job thanks

Review №185

2022-07-22 14:32:20

Jullian took very good care of my truck and he did it in a timely matter. The only place I’ll have my truck serviced.

Review №186

2023-11-07 15:08:25

Every one was helpful and made it an easy experience.

Review №187

2023-03-04 01:13:28

Purchased used car and they were 100% there to help me find what I needed

Review №188

2021-04-26 15:58:23

Beau was so kind and helpful. Truly went above and beyond to make sure I was taken care of and back on the road safely!

Review №189

2021-06-16 17:47:19

Thank you Mike.. Great customer service..👍

Review №190

2012-04-20 21:45:36

Coop is a wonderful salesman! Give him a raise... he always meets our needs when we come in to purchase a vehicle!

Review №191

2018-08-21 08:42:35

This business is run extremely professional. The staff is caring and compassionate. It shows with their work. Do recommend.

Review №192

2023-09-11 17:08:20

Jorge was really awesome and provided excellent service

Review №193

2020-09-18 15:59:04

Corey was awesome! Martin got me a great interest rate and we love our new Acadia

Review №194

2019-04-02 15:57:27

I loved working with Jorge and his teamdefinitely the best sales associate and finance associate I have ever worked with

Review №195

2023-02-21 16:43:48

Always quick & painless. Excellent service & follow up regarding service.

Review №196

2020-11-19 15:28:31

Julian was very helpful and professional and jose very nice to drop me off and pick me up.

Review №197

2016-12-01 02:31:45

Not that long ago my family member went to seaside ended up at cardinale gmc to buy a car i went on SOCIAL MEDIA to get more info and found OJDA HECTOR. This guy is AMAZING, hes THE BEST he treated my family like if it was his.My family came back super ecstatic i strongly recommend to go see Hector, go see anyone else you will regret it :)s.ys, KungfuPanda

Review №198

2023-06-15 09:07:30

Justin was of great help really polite and respectful great service

Review №199

2022-01-10 19:15:43

Julien, Justin, Ralph and Beau are always awesome. Best service team ever!