California Custom Trailers & Powersports in Paso Robles

Review №1

2022-11-14 00:50:13

Hi, working for a Federal agency we needed a One Stop Sales and Service Center for the multiple pieces of off-road and trailer equipment we use in maintaining your Public Lands. Management is very pleased we have a qualified group of Service and Sales Individuals that handled all of our Service and Purchase needs with Aplomb.My background was 36 years with BMW and I operated my own BMW Shop in Newport Beach, Ca. for 29 years. These guys are good and that’s why we are here!Take it easy,Regards,Scott H.

Review №2

2023-02-11 04:46:05

It’s hard to find a local shop that sells a variety of cool bikes and offers quality service. California Customs did a great job servicing my Africa Twin. The cost was reasonable, the work was done in a short time and my bike was even returned with a full tank of fuel. I wouldn’t hesitate to have service work done again and highly recommend them for your service or purchase needs.

Review №3

2024-02-01 07:50:59

I am a olive farmer in San Miguel.I purchased a Bob Cat utility vehicle two months ago. Mike the sales manager helped me resolve some minor problems with the vehicle. Everything worked out fine and without question. Thank you CA Customs. I might be back for a new tractor. Richard, San Miguel Olive Farm

Review №4

2023-11-04 02:58:37

We are trilled with our new 2024 4-Star 3 horse trailer purchased from California Custom Trailers in Paso Robles, CA.Great price and excellent service from the sales team; Tiana, Patrick and Dave.

Review №5

2022-12-29 23:42:39

Tiana made buying my trailer and bins painless! She was very friendly, had an awesome personality and knew her products well! I had an estimate emailed to me within an hour and was in business within a week! Definitely one of the best salespeople I’ve had to deal with! If you call California Custom Trailers, Definitely ask for Tiana!

Review №6

2022-07-30 19:13:44

We lost a belt on our Victory Cross Country and had to be towed to California Custom trailers and Powersports. They put our belt back on and adjusted it and were on our way. Made it back to San Diego with no problem. Thanks for the great service !!

Review №7

2023-12-30 04:48:40

Thank you Daniel Cordero, for overseeing our ATV repair project. You kept your word to the very end and kept us informed on the progress. Thank you, Owner Trevor Messersmith and the sales team, for the best deal of 2023 on another Honda ATV. Thank you, to ALL the techs that worked together, getting it trail ride ready. Looking forward to doing more business with CCTP in the years to come.

Review №8

2020-08-08 03:59:52

Good people. Just bought my new KTM 690 there. Jessica and Manny were kind enough to price match the dealers in Los Angeles and Fresno. I was able to keep my business local and will return next time.

Review №9

2023-10-17 17:02:27

Great service from start to finish!!! Very professional in every way. Tiana did a great job!!!!

Review №10

2023-02-14 20:00:37

Editing to add: the manager of California Custom called me shortly after this review posted and offered to sell the machine at the original quoted price. Even though he was CCd on all emails with the salesman regarding the price change and my displeasure, he never cared to reach out or make a compromise until after I posted this review. That should tell you what kind of business they run.If I could give 0 stars I would.Im not sure if this place as an issue with deceptive sales staff, management, ownership, or all three but I would advise anyone thinking of doing business here to go somewhere else.In November I inquired about a Bobcat MT100 and was told that one was coming in February, but that if I put down a deposit the sale would be considered retail and it would expedite the delivery and it would come in January. The salesman gave me a quote for the machine and attachments, I accepted and signed a Purchase Agreement for that price. I then canceled an order with a different dealer as California Custom promised they could have the machine sooner and at a better price. The salesman contacted me by email, phone, and text multiple times a day for two days straight until I paid the deposit, then he fell off the face of the earth. No contact at all, no response to my emails, no returned phone calls, nothing. January came and went, still no response. February 13th I get a call from the salesman telling me my machine was delivered and is ready to be picked up, and that he will send me a follow up email. He then calls me and says Bobcat prices changed as of the first of the year so he would send me a new quote, even though I signed the Purchase Agreement in November of the previous year. I originally told the salesman I wanted to complete the transaction before the first of the year for tax purposes for my business, he said no problem but then would not return correspondence causing the first of the year to come and go. His new quote was $5,300 more than the SIGNED Purchase Agreement, to which I was obviously livid. California Custom refused to honor the purchase agreement price, but offered a paltry two free services and discounts on parts. Why they think I would trust them to keep their word after they already broke it is beyond me.Their sales tactics are bait and switch, unethical, and dishonest. They lied to me and wasted 3 months of my time. As a local contractor they will never have my business. If you value your time, money, and honesty I suggest you go somewhere else. If I was the owner of this business I would be deeply embarrassed at the way my representatives were conducting business.They claim to have mailed me a refund on my deposit, I will believe it when I see it.