Caliber Collision in Petaluma

Review №1

2024-04-12 23:29:33

Caliber Collision did an awesome job repairing my vehicle. I was kept informed. And they had my car ready for me in 4 days. Im extremely happy with the service I received from Caliber Collision and I would highly recommend them

Review №2

2024-02-27 01:44:07

Having my car repaired at Caliber Collision in Petaluma, was a pleasant & painless experience. They are conveniently located near my home, the people were friendly and easy to deal with, they kept me informed of the status of the repairs, and my car was ready ahead of schedule. I have no complaints, (which speaks volumes for their performance).

Review №3

2024-05-29 01:12:11

Kimberly !!!! Thank you for ur amazing customer service. You helped me with everything I needed and fast! This place is the best thank you to the team as well. Totally recommend this place to anyone who needs their car repaired. Fast and got it looking brand new !!

Review №4

2024-04-01 16:52:28

Caliber Collision was very thorough in repairs, communication, detail and overall, going above and beyond in their work. There were complications out of their control that they still put hours of time into to make it right to the customer along with some extra out of pocket body work that was very appreciated. I would 10/10 go with this company again.

Review №5

2023-07-17 16:48:06

The Caliber Collision team did an AMAZING job on my 2020 Honda Accord! They made everything from getting my rental set up for me, dealing with my insurance, to keeping me updated rigorously and made sure I knew and understood everything that was going on. Thanks to the hardworking team I was able to get my vehicle back within days. I highly recommend this body shop and it was a pleasure to have been helped by the lovely staff Anita and Anthony who did everything possible to get me back on the road. If you want honest and high-quality work, bring your car here..

Review №6

2024-02-01 03:50:46

Excellent customer service. The manager and front office team went above and beyond my expectations. Grateful I chose Caliber for my collision repairs.

Review №7

2024-03-29 19:38:38

Anthony and Anita went above and beyond. The entire staff was friendly and helpful! Definitely recommend to anyone in need of major or minor repairs. They found the best deals for my needs.

Review №8

2023-05-05 20:21:14

Just picked up my vehicle from Caliber Collision. 1330 Commerce Street. I was very impressed with not only the work that was done to my vehicle, but the extremely above average customer service from Anthony. I would highly recommend this location. I had a big hood dent which was on a ridge line on the hood repaired, sanded, and color matched. I can’t tell which side had the dent to begin with….

Review №9

2023-07-17 23:21:33

Yes! Finally. An honest body shop. I have been searching for a body shop that does premiere and premium body work on my vehicle, after it has been in multiple accidents and I thought it would never come close to looking the same as when I drove it off the Dodge dealership car lot, until I met Anthony, at Caliber Collision in Petaluma, CA.Anthony guarantees all of his work, do anything you are unsatisfied with, take it back to Anthony and he will take care of it. No need to ask the insurance company you may work with.First, Anthony made me feel very confident that the work that would be performed to restore my vehicle was going to take place and that it was in good hands.Anthony was straight with me from the beginning of the process and it helped me be less anxious about the repairs compared to other body shops that told me great things but produced horrible body and paint work.Anthony and his staff are professional and know exactly what they are doing when it comes to making your damaged vehicle look like nothing happened to it. Anthony keeps you in the loop the entire time and lets you know exactly what is taking place with your vehicle.When I saw the repair performed by Anthony and his staff, I was more impressed than I imagined I would be, given the poor body work previously performed by the other body shops that I shall not mention.Bottom line. If you’re in an accident and working with insurance or you’re doing a restoration project, I highly recommend that you hurry up and get to Caliber Collision of Petaluma and let Anthony and his top flight staff take care of all your repair and paint needs!!!

Review №10

2023-10-17 16:27:45

The Petaluma location was absolutely incredible! To start, my 2017 Rav4 was done with repairs 4 days before the estimated completion day! Anthony and Anita were fantastic with keeping me updated and I received text message updates every other day with where we were at in the process.They made getting a rental car so seamless and had a driver ready to pick me up to take me over to enterprise. I didn’t have to worry about a thing!When my car was done with repairs, I was unable to pick it up on that day due to working in Marin. Anita was amazing and drove my car to Marin, signed paperwork in the parking lot of my job, and then took my rental car and dropped it off for me. This is by far, THE BEST customer service I have ever experienced. Unfortunately there were some mishaps with the repair (I.e my back up camera not being connected) however, this was also ZERO issue. Anthony worked so diligently on making sure my car was safe to drive and got it back into the shop next day. With only 30 minutes of waiting, my car was back to pre-collision condition!I really just cannot say enough great things about this shop and the staff.