Brooks Motor Cars in Oakland
Categories
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Auto body shop
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Auto dent removal service
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Car detailing service
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Car repair and maintenance service
Location on the map
Oakland, Alameda County, California, US
Phone: +1 510-632-8901
Site: https://brooksmotorcars.com/broo...
Edit info
Site: https://brooksmotorcars.com/broo...
Opening hours
- Monday:8:30 AM–5:30 PM
- Tuesday:8:30 AM–5:30 PM
- Wednesday:8:30 AM–5:30 PM
- Thursday:8:30 AM–5:30 PM
- Friday:8:30 AM–5:30 PM
- Saturday:Closed
- Sunday:Closed
Total reviews rating 4.9
121 Reviews for Brooks Motor Cars 2024:
Review №1
2024-05-31 04:04:41These guys are real professionals. My car was hit while parked and they took care of me very well. It’s not often you leave with a smile after getting your car smashed. Turn around was super quick and they washed and polished my car. That was a real bonus. Highly recommended.
Review №2
2021-04-13 06:44:33If you drive a Mercedes, Brooks is the best in the business. They truly did an incredible job. Rhett helped me with my vehicle and we spoke multiple times a week so I knew exactly what was happening. Although they had it for over a month to ensure things were done right, when I got my car back it was immaculate and repaired with the precision and care that had her looking good as new. Customer service and care are not extras at Brooks, they are included in the experience and I deeply appreciated the detail and excellent service I received. All around very happy customer.
Review №3
2024-04-04 01:00:42Brooks Motor Cars exceeded my expectations. The work was quick and well done. They made my car look like a new car. This is the second car I’ve had work done here. The people were also very friendly. Would highly recommend!
Review №4
2024-01-20 02:08:39I recently had my car fixed at Brooks Motor. I had a very complicated insurance problems with the other driver but my estimator Rhett had been very helpful along the way. He helped me communicate with insurance companies and was very helpful and flexible throughout the process. The repair result is pretty descent as well. Theres nothing much that I could be picky on the paint jobs nor the repairs. I would highly recommend Brooks Motor if you have a Mercedes.
Review №5
2023-12-28 17:44:23Brooks Motors treats you like a family and will take care of you. My advisor / point of contact, Terry Campbell, is the kindest and caring person. His attention to detail is extraordinary. The damage to my car was due to a plywood impact while on the highway. Multiple damage to the front of my car. Terry and his crew knew that I was in distressed and will do everything they can to ensure a smooth process with transparency. They have my complete trust and will recommend Terry to my family and friends. Big thank you!
Review №6
2024-01-26 05:31:52I want to say Brooks Motors definitely help me out when someone hit my brand new Tesla model Y.Dani was super helpful and was very courteous to my situation. They do solid work and will have your vehicle back to you like nothing ever happened.
Review №7
2024-02-23 03:30:38We originally went to the insurance recommended auto body shop. Our car came back a disaster -- the weldings were haphazard and not to spec and the paint job was so bad that our detailer wouldnt touch the car because he was afraid the paint would peel off. Brooks helped me identify and photo the problems and work with our insurance company to have all the work redone. Every last part of the job had to be recompleted. Im very grateful to them, as now my car feels as good as new.
Review №8
2024-06-27 18:35:15They fixed my BMW years ago . I am so grateful that they paid attention to detailThe object on thw fwy actually caused mechanical problems and body damage under my car . They gave me a sample of the color they used to match the paintThis place is the Nordstoms of Body ShopsThank you again
Review №9
2024-06-13 17:19:13Rhett and the team at Brooks exceeded my expectations. Timelines were accurate, communication was proactive, they handled the back-and-forth with the insurance company, and restored the car to pristine condition.
Review №10
2021-01-21 19:26:28These guys are simply the best! To say Im particular is little bit of an understatement. So when I had an accident in my car I needed a shop to preform a miracle for me to be ok with it. Brooks came through and always has for me over the years. They simply are the best repair shop and painters in the Bay Area. Cant speak highly enough about the results from this team. So happy my car is all back to normal looking Factory fresh. Thank you Brooks!!