Better Business Bureau Serving the Pacific Southwest - San Diego in San Diego
Categories
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Non-profit organization
Location on the map
San Diego, San Diego County, California, US
Phone: +1 858-496-2131
Site: https://bbb.org/local-bbb/bb...
Edit info
Site: https://bbb.org/local-bbb/bb...
Opening hours
- Monday:9 AM–3 PM
- Tuesday:9 AM–3 PM
- Wednesday:9 AM–3 PM
- Thursday:9 AM–3 PM
- Friday:9 AM–3 PM
- Saturday:Closed
- Sunday:Closed
Total reviews rating 3.6
143 Reviews for Better Business Bureau Serving the Pacific Southwest - San Diego 2024:
Review №1
2024-03-08 22:06:52I just love this space & all the amazing resources they offer to business owners! My networking group uses the Ignite space upstairs to host our breakfast meetings and it is wonderful and so is the staff! It is an open concept coworking space with memberships available from daily to annually! They offer business development opportunities innovation programs, and can help you get accredited! I highly recommend them!
Review №2
2024-03-14 17:55:00Excellent service! Had been working on an issue for several weeks getting a refund on an item that was returned. I was getting nowhere with the business so I reported to the BBB and my refund was issued within a few days. Very happy with all locations and entities of the BBB. They are so helpful!
Review №3
2024-03-14 21:16:31The BBB has helped me with three disputes in the past two years. All were resolved in my favor within 2-3 days of filing the complaint. Each was with a very large corporation: travel insurance, faulty appliance, on-line Payor. All gave me endless obstacles in solving each situation with little means to speak to an actual human. Once I filed with BBB, it was quick, efficient, and extremely helpful to reaching a positive and fair resolution.
Review №4
2024-03-25 22:00:25Our company has over 8000 customers and in the past 3 years we have had 12 total complaints filed with the BBB. 2 of the complaints aren’t even customers of ours. With .001% of our customers complaining we have received a F rating with the BBB. Never has the BBB tried to understand those numbers. When we try to call them we can’t get ahold of anyone. The calling queue puts us on hold and then auto hangs up after a few minutes in hold.
Review №5
2024-05-24 15:23:35My dispute was settled to my satisfaction. Thank you Better Business Bureau for being a conduit to mediate and assist in giving the customers a voice and actions to solving our grievances.
Review №6
2024-01-05 23:40:41The Better Business Bureau has been an outstanding help. There actions in helping to facilitate communications with the business led to an amicable and fair resolution. I dont think the business would have acquiesced without the help of the BBB - thank you for all that you do.
Review №7
2024-01-23 15:56:32The BBB and more specifically Sophie B have been tremendously helpful over the past few months. Sophie responds very fast to my sometimes annoying and repetitive issues. Shes been an absolute joy to deal with. Thank you
Review №8
2024-01-10 19:27:53Works efficiently to contact business with concerns. This has worked well two times to get the business to respond and resolve my problems. The negative is that complaints and resolutions are not posted on the BBB web site in a timely manner.
Review №9
2024-01-17 23:16:12I’ve been here a few times for various events and meetings. The space is great. Comfortable with several private meeting rooms, a large open work/event space, a private phone booth, podcasting room, and plenty of parking. The onsite staff are super friendly and helpful. Also really appreciate the access to a small kitchen area and snacks.
Review №10
2024-06-25 00:38:54BBB helped me get a resolution after i had been ignored for weeks of customer service voice mails and customer support emails.