Presentation on Map Reviews Nearby

Best Western Colonial Inn in Selma

4.2 (198) 2799 Floral Ave, Selma, CA 93662, United States

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Hotel

Location on the map

Selma, Fresno County, California, US

Phone: +1 559-891-0300
Site: https://bestwestern.com/en_U...

Opening hours

Monday:
Tuesday:
Wednesday:
Thursday:
Friday:
Saturday:
Sunday:

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Total reviews rating 4.2

198 Reviews for Best Western Colonial Inn 2024:

Review №1

2024-05-28 07:51:52

Easy freeway access although that easy access makes you close so it can be a little noisy. Clean and well maintained. Would recommend for quick stay on budget.

Review №2

2024-03-27 01:01:16

Heather was AmaZing! She was super friendly and helped straighten out issues with the 3rd party the reservation went through! The room was clean and boy did the air-conditioning work!!

Review №3

2023-04-29 15:39:51

I was in town for a wedding for the weekend of April 22. The customer service Delia at the front desk provided was substantial and very accommodating. The entire staff was always available and courteous of all our necessities throughout our stay. Check in and check out was a breeze and the overall cleanness of the rooms was impeccable. Great job Best Western Selma for going above and beyond on our stay.

Review №4

2023-07-05 22:46:14

I apologize for my previous review. The Best Western I had stayed in the previous night in Oregon was terrible. Your staff and room in Selma were amazing. I was dead on my feet when I arrived at a little before 2 a.m. and the gentleman at the desk was so kind. Our room was super clean and it was a perfect stop over.

Review №5

2024-01-18 22:54:18

Place is rundown in need of a remodel.Freeway noise is loud if your room is on the West side of the building.Fan in the bathroom was out of service.First time Ive ever saw a Diarrhea warning/exclusion hanging on the gate to the pool?¿😆

Review №6

2023-03-04 04:17:54

My stay was good overall. The location is good in general for a small city but the hotel is located behind other businesses. There’s a Walmart and several places to eat, all within a 5-10 minute drive. The hotel was clean. My room was clean and had everything I needed and more. Great internet connection for my multiple devices. They offered a good variety of breakfast selections and the hot food options were different each day. I eat mostly plant based and there was always something available for me to eat. The staff were all very friendly. Sonia was exceptional! She took the reason for my stay and my special requests into consideration when assigning my room and did not give me a hassle about anything that I requested. Although the rooms are a little outdated, I feel that the amenities, cleanliness and customer service make up for that. I would absolutely stay here again the next time I visit Selma, CA.

Review №7

2024-03-05 03:09:46

Very nice clerk. Lacey took care of my needs.Thank you so much for your help Lacey!

Review №8

2022-10-08 01:02:56

This is the BEST place to stay in the Selma / Fresno area!. The staff gave us a warm welcome and provided all the amenities and more. There was hot chocolate, coffee and tea available 24 hours. Breakfast was delicious with many choices from a light meal to a full scale meal. The hotel is close to shopping, gas stations and more. My husband, my doggie and my husband will definitively stay here again.

Review №9

2023-01-06 15:01:43

We are currently staying at this location and let me just say, the rooms are clean and modern, the breakfast is amazing, the staff is friendly and the atmosphere is top notch. Sure it might be a little more than a motel 6 but its worth it. My only negative was the pillows. Theyre more like couch pillows. Real pillows would be nice

Review №10

2023-12-30 22:02:52

We paid for 2 rooms online and when we came to check in there was only 1 available and they wanted us to pay extra.

Review №11

2021-11-16 06:52:34

Our school was competing at a local high school and we booked over 30 rooms. With that many rooms and that many kids, the hotel staff went out of their way to accommodate us. As chaperones, we tried our best to keep the kids in line but with so many kids, we did have some noise issues. The staff informed us of some complaints but was very nice about it. The facility itself was good. Every room was clean. The staff was exceptional and the hotel was located to many fast food and stores, all in walking distance. Only gripe would be that it is right next to the freeway and was a bit noisy, but that is not the hotels fault. Definitely recommend

Review №12

2022-08-07 22:15:02

Awesome Staff ‼️ checking Staff, Amazing house keeping. Rooms always very Clean and Smelling Fresh. Beds are perfect. Breakfast Lady, very unique different items everyday. Real Home Cooking no your normal meals. Safe and relaxing place. Quite Rooms.Weve always and will return to this place. Manager always around with a Smile. Thanks

Review №13

2022-12-29 17:34:55

Its located in a weird area behind other businesses. Property is a little dated. Needs to be updated.Its a decent room for a fair price. Wifi is good.Hot breakfast. Employees are very friendly.I will stay here again if Im traveling the area.

Review №14

2023-05-17 19:09:20

Best Western in the location that it has was very good for me because of its tranquility in the 2 nights that I was there, and the confidence to leave all my work equipment in the car and see another day that nothing happened to my car, and return next to the Lobby to their continental breakfast and have a good coffee, orange juice, and more... so I liked being in the room since it was very calm and quiet... I think I will return to Best Western again the next job he had to cover in those areas.

Review №15

2023-11-26 18:52:03

Great customer service! Huge shoutout to Lacey. She was so warm and professional. Made our stay 5 star!

Review №16

2024-03-03 07:39:39

Best customer service from a hotel front desk I’ve ever received in a long time. This gentleman Tony met me at the door held the door for me and had a cold bottle of water in hand to offer me. I had been outside working in the heat all day but he had no idea and still greeted me with a smile a welcome and a much need water. The man is a major asset to this property and the reason for my 5 star review. My hotel reviews have received over 12.7 million views and none of them offered the hospitality this employee did. GREAT JOB!!! You’ve earned a loyal customer from a diamond select member. Thank you for the complimentary diamond select suite upgrade btw.

Review №17

2023-12-20 19:46:29

Great older hotel with close to interstate, great wifi, comfy beds and most important wonderful staff

Review №18

2024-03-23 04:35:25

Best Breakfast out of all Best Western’s! Great Job Cynthia!

Review №19

2021-08-02 16:17:32

This hotel was awesome!! It was incredibly clean and well ran. We loved playing in the pool, the laundry and fitness center were a bonus. The staff is friendly and helpful. Everyone worked very hard to ensure we had everything we needed. If looking for a place in Selma, I would highly recommend!!

Review №20

2023-02-26 23:22:13

Great place to stay for the price! Service was wonderful. Rooms are a little outdated, but were clean. A little noisy near the freeway. But beds were comfortable. I would stay here again.

Review №21

2022-11-01 15:57:28

Stayed here while in the area for a job. Staff was friendly helpful and accomodating, rooms were clean, nice washer and dryer was available. Great breakfast. Would absolutely stay here again.

Review №22

2017-01-27 05:04:46

I was greeted with a warm hello and a big smile. The clerk identified that i was a platinum member and thanked me for my loyalty to best western. I was extremely satisfied with the whole process. The room was clean and comfortable and the breakfast was great. I wish more hotels had the level of customer service that this one does. I recommend this hotel to all my family and friends and to anyone who may read this.

Review №23

2022-03-29 23:09:59

Friendly staff. Took a nice bath with provided hair products/body wash. Good breakfast. Big king-sized bed. Im used to memory foam mattress, but the hard mattress may be fine if you have a bad back. (?) Right next to a busy freeway. Even with our white noise on, it was loud.

Review №24

2023-04-06 23:59:33

The staff are very helpful, professional, and friendly. This is a great value. When Im traveling, cleanliness is very important to me. This location really pass3d the white glove.

Review №25

2017-08-05 23:40:58

An excellent experience at this facility. The desk staff during check-in and check-out were very nice and helpful. Our request for a first floor room was honored. The breakfast buffet was the best of the nine BW facilities we stayed at during our multi-day/multi-location trip. Having scrambled eggs, sausage links/patties, biscuits, along with the common waffle, hot/cold cereal, yogurt, and fruit made this breakfast the best. The room was clean and comfortable. We would stay at this facility again without hesitation.

Review №26

2021-04-05 22:59:28

I really love this place! Ive always been treated kindly by every member of the staff, and thats a huge deciding factor in whether or not Im willing to book the same hotel again. This place has everything youll need for a long or short stay. The location is great, with plenty of food options within walking distance. A HUGE THANK YOU to everyone working at Best Western Colonial Inn. Its been my home away from home, and I am more than happy to stay here again.

Review №27

2018-11-23 04:24:16

The Best Western Colonial Inn is a very good hotel. One of the best parts about the hotel is that they have free buffet breakfast in morning. Good room service, and clean room. Also the hotel has a ice machine, gym, and 1 washer and dryer for clothes. The only bad thing about this hotel is the rude manager. She should be more considerate to her employees.

Review №28

2022-07-27 17:32:01

Sonia and Crystal are awesome people to meet. They do everything they can to make your stay better. I also think I gained a few lbs due to the breakfast. Its different food everyday. My 2nd visit and I will be a repeat customer.

Review №29

2019-04-04 04:53:49

One of the best hotels I’ve stayed at in all of my trips during the last year. I’m a frequent travel to the area and have stayed at many hotels, but by far my favorite. Friendly staff. Super clean. Good amount of food during breakfast. Easy location.I’m only giving 4 stars, because they advertised bananas for breakfast, but only offered apples. Was the first one down every morning, and always apples.Other than that fabulous stayed and COMFY bed!!!

Review №30

2021-08-14 05:22:58

Its beautiful & clean. Rooms are very nice . They have a microwave, refrigerator, tv, internet & they have a nice suite with a balcony,. Room service to have your room needs in the morning if you like. Breakfast is put out every morning downstairs.They have an awesome staff...you will enjoy your stay

Review №31

2019-01-14 22:36:30

Looking for a place to stay in the area and we stopped by for a tour. Very friendly staff and nice facilities! Nice rooms and pretty good exercise room. I was impressed with their 24-hour access to some kind of food and they had real butter available in the fridge, not country crock! Much better than comparable hotels nearby.

Review №32

2019-03-24 05:06:49

The perfect location with gracious hospitality and a delicious breakfast perfectly tailored to the business traveler. This property came highly recommend by my employer. I picked it because I trust the brand. I really appreciated the gracious hospitality, the quiet room, and the colonial theme. My wife and I stayed at another Best Western in Chico the prior month, and we had a great experience there as well. I appreciate the way Best Western went the extra mile to house many Paradise residents displaced by the Camp Fire. I trust the Best Western Brand. I will definitely be staying at many more Best Westerns. I’ve stayed at numerous Best Westerns especially during my college days when I made frequent drives between home in California and school in Washington. My all time favorite was the Best Western New Oregon Motel with an indoor pool and balconies next to a creek with ducks.

Review №33

2019-11-25 16:04:38

Large rooms. Clean. Interior corridors. A little noisy due to adjacent freeway and railroad tracks, but no trouble sleeping.The breakfast food was fine, a good selection of Chobani yogurt, the usual waffles, hard boiled eggs, and some hot food.The breakfast area is very small and the hotel was fully booked due to a nearby marching band tournament so we waited until the students had departed before trying to get breakfast.

Review №34

2015-07-19 17:12:23

The beds were comfortable and the rate was affordable, but the room itself left much to be desired. Multiple different kinds of mold growing in the refrigerator, bodily fluid staining on the curtains and sheets of one of the beds, dust everywhere, an unknown substance smeared all over the television, none of the electrical appliances were plugged in, and mold in the shower. I requested another room twice which were slightly better but still subpar.Could be a very nice place with some elbow grease to clean it up.

Review №35

2015-04-14 23:43:18

The hotel was nice but needs some repairs. our room the fan was so loud and only had one speed. fortunately the room was on the back side and we could open the window and still sleep in spite of the trains. The main problem was the clerk at the disk did not know what to do with my Best Western membership card and said he would pass it on to the girl, what ever that meant. anyway i did not get my points and some other member did. If you can find your way in and if you get set up the rest of the stay and night was worth the price.

Review №36

2022-07-10 19:24:19

Staff was very accommodating and. Friendly. I arrived in town at about 1130 (normally to early for check in which supposed to be a 3) and they let. His check in early. This was a big help considering I had young children in the car and it was 100 degrees outside.

Review №37

2023-12-12 03:40:34

The staff is always helpful and kind hearted! If youre in the area and need to Pop a squat come on by. 😄

Review №38

2016-10-09 18:09:46

Quiet, clean and affordable room. But the best part is kind and generous owner who brought me food at 12:30 at night when I checked in and was inquiring about a nearby 24-hour restaurant. She saved me a trip across town and enabled me to get to sleep before I continued on my road journey the next morning. Great personal touch, which goes a long way with me.

Review №39

2020-09-24 18:17:15

Most horrible night. We awoken with people banging on our door and yelling to open our door at 2:00am. We called the front desk and they said they warned a drunken party to quiet down. The knocking continued throughout the night. Later to find out the police was called at 4:00am. We requested a refund from the Manager and all she could do was give 1000 points. This hotel has a high turn around with employees who can’t determine under age customers booking a rooms. There is no quiet time at this Best Western which is individually owned. I would stay away if you want a good night rest.

Review №40

2017-06-29 01:43:09

The room was clean enough, there was just several annoying things that demonstrate that the owner/operator is more interested in cutting corners than ensuring an awesome stay: 1) when we entered our room the air conditioner was off -- on a 100° day! It took nearly two hours for the room to cool down, 2) we placed items in the fridge, only to wake up in the morning and realize the fridge was also turned off, 3) breakfast was until 9:30. We went down at about 8:50, there were no more scrambled eggs and were told there would not be more, 4) the toilet paper is on an annoying flat shaped holder, making it impossible to get more than 4 squares off before it rips...can I please use as much tp as I need? And 5) there is a limit on the TV volume. Annoying! I wont be staying here again.

Review №41

2021-07-06 19:50:04

Stayed two nights, Sat 7.3 & Sun 7.4.At check in on Sat approx. 3:30pm the young man behind the desk was having technical issues beyond his control, and he was on the phone with tech support he was clearly irritated, but never let that affect his interactions with us or the others that were waiting.My only issue with room 314 were the several large stains in the carpet, but as I always wear shower shoes whenever I travel it was just very unsightly!(Note: I called the hotel earlier today to check on another matter and when I mentioned the stains the woman blamed the high occupancy due to the recent relaxing of the travel restrictions as the reason?)Additionally the website mentions breakfast but when I asked about it Sunday morning, I was told by the woman sitting behind counter advised that, Its no longer available! When I replied, the website should be updated! She responded, we do have go bags available! However she never asked if I would like one or made any attempt to get one for me. I imagine she was too busy sitting behind the counter, scrolling on her phone.As usual the housekeeping staff were the most cordial employees...quick to engage and offer a smile, they and the young man who checked me in on Saturday afternoon get 💫💫💫💫💫However the filthy carpet, and the desk clerk on Sunday who made no effort to be hospitable receive 💫I travel alot and Ive also managed within the hospitality industry for many years, and Im still amazed how often workers within the industey arent very hospitable, and some even down right rude!Would I stay here again, only if it was the only option available...lucky for me it isnt!

Review №42

2021-06-04 01:27:23

I took a business trip my plan was to avoid renting a hotel took my family with me. We end up visiting a zoo in Fresno. This was not in our plans as well.. it was a memorial day weekend. I never thought get a hotel room in the area was going to be eazy 🤔... Unfortunately all hotels in the entire city have been full...I waisted about 3hrs ...trying to get a room using Google and making calls since the information on hotel was not accurate.. finally I found this one about 13 miles away. The price it was a little over my budget... But I didnt seen to care anymore since.. a safety of my family is more important than paying extra money for a hotel room. This place is really clean 2 queen beds up to six people this rooms have microwave fridgeAlso you can use the gym swimming pool and free WiFi...get a 15% off if you have AAA membership club.. you can also get a $20 rewards/ points. For every time you staid in one of the best western hotels affiliates.My suggestion is book ahead of time dont wait till the last minute like me and end up stressing waisting hours over the internet finding a hotel room. Instead of relaxing 😎.

Review №43

2018-04-04 19:18:31

Excellent! Since I travel with a cat, I found the experience for both of us great. The staff is amazing. Considering how close hotel is to freeway, it is very quiet.Where you stay in hotel determines your access to freeway noise.

Review №44

2020-11-17 03:53:49

Great place to stay beds were very comfy heater worked great pillows were comfy. They have direct tv lots of channels everything is close by. Only thing I didn’t like they double charged me but my bank took care of it. Would stay here again for sure

Review №45

2021-07-24 23:12:54

This building needs renovation. Room A/C was so loud it was either stay cool get sleep. Bed was hard, pillows undersized. I have other nits to pick, but these are the most important.Staff was very good though.

Review №46

2016-05-24 04:55:42

Stayed there this past weekend. Horrible place. Almost sure the good reviews are either employees or relatives of employees because it is impossible that someone would consider this a good hotel. Not only was it extremely dirty, the staff are horrible! A professional tip for the female manager and the front desk: if a guest is upset and screaming out of frustration because talking to you has not seemed to work, that is not an open door nor an invitation for you to scream back. This place knows NOTHING about customer service. That is clearly seen by their housekeeping whom are almost non-existent, their front desk and manager whom are rude and self-serving, and their corporate and owner whom even after 3 calls to complain, continued to defend their incredibly rude actions and offered very little to remedy the situation. $5 off my bill for an extremely dirty pair of rooms??? Thank you Best Western for showing my family and me what your customers are worth to you! Please do yourself a favor, dont stay here, you might be better off rooming in a Motel 6! Really wish I could rate 0 stars!!!

Review №47

2019-03-21 07:23:05

This is a well-maintained, no-nonsense lodging. Parking is convenient, the breakfast area is small, as I recall, but this should be a BW+ rated hotel. The one flaw in it is they didnt give an AAA discount claiming the room was already discounted sufficiently and so didnt qualify for an AAA discount or senior discount. Location is excellent but has a somewhat hidden entrance.

Review №48

2019-08-29 19:51:52

Exterior is clean and inviting.Staff is very friendly and accommodating.Access to property is a little daunting the first time in.High Speed Wi Fi is hit and miss,although Im being told that it is being worked on.Breakfast is good with a great variety of choices.Rooms on the East side of building are the most quiet.

Review №49

2019-08-02 04:23:06

Ive had good luck with most Best Westerns, but this one was not that great. When I checked in to my room and went into the bathroom there was a used bath towel still hanging behind the door. Gross. The AC was also sub-par. Made the room more humid, but not very cold. I had it turned down to 62 at night to try and sleep comfortably, but the room never got close to getting that cold.

Review №50

2020-10-28 10:07:45

SONIA is amazing! I had a great experiencing working with Sonia at the front desk. She made it clear on what amenities were available for me and helped me with pricing. Sonia is a true professional who genuinely cares about the people she serves. Go see Sonia today at Best Western in Selma,CA today! Highly recommend!!!!!*****

Review №51

2019-08-16 04:50:29

It was nice. The room was clean. It was quiet. The air conditioning worked well. Staff was friendly.The outside left something to be desired. Flower pots with cigarette butts, garbage in the parking lot. It was a bit ragged.

Review №52

2018-04-16 15:21:11

Not only was my reservation not found when I arrived, they charged me for an extra night, when I asked this the lady just said sorry and continued staring at her computer screen, so I will be disputing this charge with my bank and getting refunded. Next, the room they put me in had a broken air conditioning unit, drywall dust and screws all over the floor, cables and wires hanging out of the walls and was directly adjoining with their staff break room where their graveyard shift guy watched a movie on a tablet all night long that was so loud I could hear every word, staff constantly slamming lockers and talking loudly throughout the night and very early morning. When I asked to be moved to a room with a working air conditioning unit, the lady acted like she just couldnt be bothered to help me. After emerging from the back room 5 minutes later, she told me they would have a room some time later on the afternoon but didnt know when so just check back between 1&2, understandable, rooms must be cleaned, but not in this hotel, apparently. Once inside my second room, the AC worked, barely, but again there were wires protruding from the floor and it smelled like spoiled milk and horrible body odor, I powered through the first night and when I addressed the issue the next morning, the same lady that didnt want to be bothered the day before was sitting at the front desk watching what appeared to be YouTube on her phone, she glanced up at me, back down to her video, after about 10 seconds she paused it, looked back and said yes. I informed of the odor and once again, she gave me the standard sorry and asked if I wanted to change rooms again but not in a professional way, more like a really? Cant you just deal with the nasty stink? Kind of way. I told her if the house cleaning service wasnt able to get rid of the smell then I would like to switch rooms, luckily, upon returning later that evening the smell was kind of gone due to a large amount air freshener, but it did not completely dissipate, but having only one more night to stay I just dealt with it, for the sake of just not wanting to deal with the snotty receptionist again. The complimentary breakfast was crappy, microwaved rubber eggs and sausage, the waffles were ok and so was all the premade prepackaged garbage. The management office, in full view of the reception desk, had a hand written sign on it that saidGoals1: Revenue2: Make customers happyI believe those should be in reverse order but thats just me.I will never stay at this location again, Ill pay the extra money to stay in Fresno or Clovis.

Review №53

2019-12-02 05:19:14

We brought 58 people (mostly teenagers) with us and the staff was amazing! The small breakfast nook took a beating but they kept it clean and full for the kids. I would stay again.

Review №54

2016-12-30 15:01:03

I do believe this is the worst Best Western I have stayed at. Room is good enough, with some truck parking. But there were no coffee pot, cups, wash cloths in the room. I did have one hand towel and 2 bath towels. The service center printer had no paper, I asked for some to print my Oregon permit. I think they gave me 6 pieces of paper. When I checked in, it was all done by paper not computer and they ignored my BW privilege card I presented at check in. The breakfast area looked like a Super 8 setup. And I could not get anyone to come to the front desk to check me out this morning. I wanted them to know about all the missing items in the room. Then there was that odor in lobby area. I have heard someone say curry. Just an unpleasant smell.

Review №55

2018-02-21 04:27:16

Too much noise from the freeway all night long. Breakfast was terrible...stale food! A/C did not cool the room to a comfortable temperature.No vending machines except on the bottom floor. Even then, limited to only a few drinks only.

Review №56

2019-08-06 15:50:21

This was a great place to stay on our way home from vacationing! The room was affordable and great. The bed was comfortable and cozy. If you are in the area and looking for a place to stay this would be a must. Great location, service and comfort!

Review №57

2017-09-01 18:15:28

Great hotel when you are driving I-5. It was quiet - which is important to me when Im on a long road trip. Plenty of places nearby to eat, room was nicely appointed, wonderful bedding and all in all a very good place to stay,

Review №58

2018-05-28 23:34:13

Room was clean and spacious. Staff was nice and attentive. Breakfast was continental with a few hot items - the space was a little cramped and we sometimes had to wait for things to be restocked.

Review №59

2017-12-24 03:26:10

One night stay: Beds were fine, bathtub creaked which was a bit disconcerting. Would have liked the in room dispensers for lotion, conditioner, shampoo, and body wash more if they had actually had any of the aforementioned substances refilled before we stayed.

Review №60

2016-09-26 09:18:05

This is the most horrible hotel in the US. The room air conditioner is very noisy!!! Toilet leaks and made noise all night. The door is very unsafe and locking device was broken. Horrible Indian food cuisine smell at front desk. The manager Saji is very rude and when I asked for my receipt they couldnt find it so she had to re--inpute my name..(hmmnnn?) fishy like they not reporting to avoid paying hotel tax??? After I saw my bill I was overcharged.. Saji (female) hotel manager asked if I used the bed??? She stated they charged extra if you use the bed because they pay housekeeper to make the bed??? So your suppose to sleep on the floor.?? Best Western needs to look at all the comments and rating and franchise tax board should investigate. The pool was green and filthy. The rooms are filthy!!! The other employee (male) had no shoes and wearing t short and basketball shorts not dressed as to be working the front desk. This seems like a family owned franchise with no regard to cleanliness, personal or business. I would not recommend this hotel to anybody even for a free night you might end up with an illness. DO NOT STAY HERE!!!!! You have been warned!!!! One last word of caution when I asked for a towel from the housekeeper as she was cleaning the rooms she did not have any in your cart. This could only mean they hang the dirty towels back up without washing them. YUCK!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Think about the sheets you sleep in? She had none in her cart either?

Review №61

2018-02-23 19:35:37

Very clean hotel, friendly and helpful staff, convenient location and great amenities. I recommend a yummy waffle with whipped cream and sliced banana on top. You can sleep peacefully in this hotel. Thank you for having us Best Western Colonial! 💚

Review №62

2018-10-09 01:38:24

The location was tucked in the back behind some other businesses. When I arrived the girl behind the counter was on a private call and never bothered to even acknowledge me. At $144 a night I expected a certain level of service higher than any old motel.

Review №63

2017-10-21 13:38:09

Elevator made it easy for third floor stay, since we were traveling with small dogs. Ample parking for my truck and 20 trailer. A little hard to find the entrance off the main street. A good stay on a hectic travel trip.

Review №64

2017-02-09 06:15:35

This is my second week staying here for working out of town and so far...everything has been awesome. The elderly couple that runs this establishment are always very kind, respectful, and arent afraid to crack a few jokes. :) Breakfast in the morning is always plentiful. This week theyre redoing the carpets for the hallways but by the time you check in, there should be some nice new carpeting to guide you to your room. My only reason for not giving it a full five stars is that theres a yogurt station with all kinds of toppings for you to add to your yogurt however by the time I get down there at 07:40 am, all the construction workers staying here have already taken all the yogurt and theres none left. :\ BUT other than that, breakfast includes : Orange Juice, Apple Juice, Milk, hard-boiled eggs, 4 different cereals, toast, English Muffins(along with jam & butter), and plenty of assorted pastries. If I could choose the best feature of the hotel, I would have to pick the WiFi. I have stayed on both the 2nd and 3rd floors and even hungout for a bit downstairs to Skype with my girlfriend. Every night I Skype with her and stream Netflix and some YouTube with a SOLID connection. When spending a lot of time away from home, little things like that go a long way. Im very pleased with my stay here and would recommend it to anyone. :)

Review №65

2015-07-05 15:05:30

I stayed here about 6 times and I have to say the hotel is worth the right price . The people are nice if you are also . Other reviews claim fans are messed loud or only have one speed they probably dont know how to work it mine has a whole variation of speeds just matters what temperature you want the room . If you are looking for a comfortable place to stay Id recommend this to you.

Review №66

2015-10-19 00:12:01

I could not wait to get home to write this review. This place was DIRTY!!!! I have stayed here about 3x. The first time several years ago, it was brand new-everything perfect, The last 2x I noticed under new management and things had changed--As long as my room was clean I could do without the extras. This past experience was horrible. The rooms are dirty--Sheets and towels old and dingy-yellow and beige! smells old inside, White curtain was dirty-visible dirt or dust, shower was old-baseboard dirty and dusty no one ever cleans there. 1 small little bar of soap to wash hands, nothing to put the bar of soap, you have to lye on the sink. The hallway between rooms has NOT been vacumed- dust balls, lil papers. And you know what we noticed - I never saw a cleaning person not even a cart--especially on Sunday morning when we left at 9 am..The AC was so loud- old old--The hotel lobby is about 85 degrees- they keep the AC off in there, They never gave me a recpt until I asked for one to verify my charges-It appears they try to cut back everywhere- and let me tell you I give them credit for that--I did not sleep well because I felt so uncomfortable in the dirty room. We will NEVER stay there again--in fact I think Best Western needs to know about this- this is not right- The price was great $89 and believe me- we got less then what we paid for. It really bothers me that some people think this is ok to run a business like this. This was written by wife of Frank-Lorrainewe also had 2 rooms this weekend- the other was bad too. ----ughhhh.

Review №67

2023-02-17 20:06:50

The hotel service is very good, very clean and breakfast is always ready on time. Excellent service from receptionist Sonia

Review №68

2021-08-31 14:18:44

I was traveling again stopped to get a room at 11 pm only around 30 cars max in the lot and the front desk lady told me they were sold out. I wasnt very happy. Stayed there before and it was decent I dont know what happened this time.

Review №69

2021-11-02 21:07:09

The stay was excellent because they worker are the best they make sure breakfast is on point they always make sure the hotel is sanitized and they are always respectful breakfast food always fresh. Ill be back to stay again and again

Review №70

2021-10-09 06:33:26

This hotel is lucky to even get one star. I don’t suggest staying there. They gave away our room after we had a confirmation number and then lied about it. They were totally booked up so we had to find a different hotel. Went to the Holiday Inn definitely recommend that hotel

Review №71

2018-10-22 22:53:50

I travel up and down California constantly and sometimes I have a bright day when people like Lacey at the front desk willing to help without even thinking twice. the hotel gets a good rating from me for everything else but people like Lacey makes it a five-star for me!

Review №72

2023-04-04 07:18:46

The staff is very kind and helpful. The rooms and their bathroom could use a little updating but nothing major.

Review №73

2016-06-04 15:23:10

Room was dirty as the carpets have obviously not been vacuumed in the past 5 years or so.Room was literally mid 90s when I walked into it and it took hours to cool off with their weak AC unit struggling to put out a strong airflow. Personally witnessed one of the employees drop a pair of food tongs on the breakfast room floor and just WIPE IT OFF WITH A NAPKIN.Literally go anywhere else in Selma or drive up to Fresno. This place is disgusting.

Review №74

2019-05-19 21:53:52

Updating. Have not done that in a while. I try not to stress or get too busy. I have to admit. Best Western is great. Staff treat you right. My family gets taken care of when we come out of town for events. For a buffet and a nice room. Why complain?

Review №75

2017-02-24 00:33:17

I should of turned around and left. You can smell the place before you even open the doors. I must of got stuck in the noisiest rooms out of the entire building. The floor shakes when the big trucks drive by. Never staying here again. As a matter of fact, Im never staying in another motel that stinks as bad as the front lobby in this place. To hell with the hundred bucks, Im finding another motel!!!!!!!!!!!!!!!!

Review №76

2021-12-15 22:56:28

The breakfast was always good, place was.a bit dated but the rooms were nice and spacious there was a good size gym and the employees 👍 they were very accommodatin and helpful very professional thanks

Review №77

2012-07-05 08:48:37

Looked decent on the outside, but was a dump on the inside. Everything was worn and dated in our room and the housekeeping staff left half used bottles of shampoo and lotion in the bathroom. This was not what I expected from the Best Western brand.

Review №78

2019-11-26 04:06:51

Okay place to stay. Continental breakfast, not bad for a quick morning run. The waffle machine is 2 kool. The eggs however, reminds me of powdered eggs?

Review №79

2021-03-29 14:25:03

We used to always look for Best Western hotels while traveling because they we could expect cleanliness and a pretty good place to stay. This place were not clean enough, specially in this day and age with Covid.

Review №80

2017-05-22 05:11:21

No a.c. in the lobby and breakfast room . Also front desk girl seemed cunfused, and didnt recognize me as a platinum rewards member. Claudia was very nice. They finally fixed the a.c. All in all, the new owners need to get a handle on things.

Review №81

2017-07-06 21:40:36

Was clean and the bed was comfortable. Breakfast was good. Difficult to find entrance. Was quiet except for workers painting the exterior ( the day we wanted to relax and nap in the room )

Review №82

2017-06-02 00:30:07

Was quiet through the walls and parking was well lit and had security cams all around. Felt safe and close to the Kings River area. Breakfast was plentiful and I would return for another stay!

Review №83

2019-08-09 00:24:26

Probably not staying again. Sticky carpet, Internet issues, not much customer service. Kind of felt like they were just coasting on what use to be a great stay. I am a regular BW user but I will look for another one to use next time.

Review №84

2016-10-27 19:58:30

We found this motel to very clean and quiet. We stayed here while our car was being repaired at the local Dealership. The staff was very friendly and took pride in their recent upgrades. We thought it to be a real gem.

Review №85

2017-01-24 22:05:20

I wasnt going to stay at this hotel becouse of the bad reviews but talked to the manager she was very sweet she said please give us a chance . So we did and I am very happy that we did we had a great stay they were very professional and clean breakfast was good we had kids and it was a pleasant stay

Review №86

2018-09-08 17:11:17

NEVER had a hotel No room key!! Every time you want in room you have to go to the desk so they can let you in, 🤔,,, an NEVER have paid in full at check in! Always in any Best Western in any state having traveled has that been!! So called breakfast,,crappy... Beware of this one.... As a rewards holder Not Kool! Must be a Cali thing?? Or the area... Not very pleased with it.. Best Western are great but guess thr has to be one bad seed in the forest.So with that being said if I am up there again may give a second chance or not. Depending on circumstances then.

Review №87

2019-06-09 19:15:25

Good coffee. Standard breakfast fare. Pool looked clean and inviting. They offer a great value here, and will get our repeat business.

Review №88

2021-03-07 02:04:47

Its a nice hotel.Ladies at the front desk is cool too.Didnt like the hwy traffic noise or the trains.But other than that everything else was on point.

Review №89

2021-04-17 19:28:16

The decor is very outdated and as you walked in it smell like a Cumberland stick Hospital the managing staff is a very rude female he did not, date a person that really needed a place to stay her actions was very unprofessional someone needs to save the Best Western Best Western is known as a very friendly clean Staffing make sure theyre theyre supposed to be very very good and Im in my I am 69 years old I critique that that place and it was extinct carpet is very old that couches is old and needs to be upgraded at least very change clean crisp I wish I could help them but first of all the managing staff they dont work together they dont have a professional because they dont she doesnt treat them like that anyway but anyway thank you I rated it as zero

Review №90

2017-06-19 00:21:58

It zero star hotel. Cockroach was roaming around the bathroom and the price you pay they have very old TV and no LED. The staff was not friendly and the break fast very poor (not having enough) variety.

Review №91

2019-04-17 00:46:18

This place was wonderful. Just taken over by new mgmt or something. The breakfast was awesome. They really took pride in what they were doing and everyone was working hard. No grumpy attitudes.

Review №92

2016-06-12 03:56:26

Small hotel, smaller pool. Decent if other hotels in area are booked. Sits right by the 99 freeway, so you hear traffic all day and night. Front desk staff was courteous and helpful. Located right next to a Walgreens and Panda Express. Short walk to Walmart and grocery stores.

Review №93

2022-05-09 18:30:40

Great staff clean rooms breakfast is great cant speak highly enough of they intire staff as well as facilitys sevces

Review №94

2019-05-01 18:09:38

The worse experience ever, I suggest anyone staying there better check every spot in that room, we got charged for smoking in a room that we dont even smoke! And now they took my money and will not even give it back so when u check in or check out u better check that room to make sure this dont happen to you, I feel like I got scammed

Review №95

2022-05-26 16:12:57

Nice clean rooms and the bed was the most comfortable one I’ve ever slept in definitely love best western for that.

Review №96

2022-03-07 03:30:21

Good customer service. Free breakfast and a variety of food: scrambled eggs, bacon, sausage, waffle, yogurt, muffins, bread, and bagel.

Review №97

2023-08-07 14:43:04

Great experience and pet friendly. Close to everything, staff was exceptionally friendly.

Review №98

2020-10-25 08:07:12

I love it...colonial inn selma great service awesome staff clean rooms never get bothered by unnecessary questions or demands from staff or guests...very clean great amenities the rooms r spacious and nice furniture bathrooms r great they r very very good to my companion JOPLIN border collie/Australian shepperd just an over average in every thing place to stay....thank u

Review №99

2017-04-13 05:44:13

I wont be coming back to this location do to the fact my bed had bed bugs and the breakfast was very cheap compared to other hotels I have been to over the years. My room had a broken door in it.

Review №100

2024-03-26 18:00:51

Colonial team has the best staff!

Review №101

2019-06-26 20:19:36

Always have the best luck with Best Western. Ash and Lacy took care of me and my crew perfectly. Check in on various days for over 30 workers without a hitch

Review №102

2022-03-09 03:04:13

Great services by Mariah and Jasmine and the manager theyre of great help they always go out of there way to meet everyone in BLH Construction needs and im for sure letting my employer know of how much of a great job they done ❤😘

Review №103

2019-08-04 16:34:00

This is a great place to stay for business as its clean, comfortable and safe. It has a gym, breakfast and high speed internet. Plus conveniently located.

Review №104

2020-01-22 22:33:11

My favorite best western so far in California! The staff here goes out of their way to make sure you have a great stay with them. A++

Review №105

2021-09-27 05:11:32

I took this holet for 2 nights when I come in very clean and everything in its place what I did not like that they did not clean it the first night and when I came back for the second day it was all wrong they did not leave clean towels they did not clean it and my key did not work I think they need more attention on that

Review №106

2016-11-04 16:30:51

The staff were extremely friendly and courteous. The fitness center was also a plus aside from the delicious complimentary breakfast.

Review №107

2019-01-30 08:33:57

I enjoyed my stay here. Decent little workout room and continental breakfast. Clean rooms.

Review №108

2017-05-12 17:45:17

The hotel was lovely on the outside and in. I stay at a lot of hotels and its usually quite daunting but I couldnt wait to get to my room at the end of the day

Review №109

2021-08-20 19:53:23

Was working in area for 3 months, they treated my well and have me a good deal, the pool was clean and the hallways were clean

Review №110

2017-07-18 05:37:14

The room was a little pricey but overall it was clean and the receptionist was nice and professional. They only have a small Continental breakfast.

Review №111

2017-06-21 14:38:45

Very nice place to stay! Breakfast was perfect! Will stay again on our way down and back up from So. California.

Review №112

2022-04-12 19:48:06

Very decent hotel at a reasonable rate. The rooms are nice and comfortable and the staff is very helpful.

Review №113

2017-03-26 15:44:37

We enjoyed our stayed at the Best Western Selma, it was raining so hard and we couldnt drive any further, this Hoel is right off 99 North, Hotel is open 24 hrs and staff are very friendly, we had hot breakfast in the morning and breakfast attended was very friendly.

Review №114

2019-07-12 16:41:56

Very clean, never heard any road noise being so close to the hwy.99. Nice breakfast choices .

Review №115

2022-09-14 11:45:27

Shout out to Jasmine for always giving great customer service...and Sonia the manager for making sure we are fully taken care of!!! Great staff!!

Review №116

2019-04-03 20:56:44

This is our getaway for every other week we enjoy The Best Western Inn Selma California Because convenient the restaurants are walking distance grocery stores are walking distance it off the freeway easy get off and get on And we enjoy it its clean.👍

Review №117

2021-06-05 16:10:14

Important things are the room was clean and the pool was open.Was told there was breakfast, there wasnt. And some other odd things

Review №118

2017-02-02 05:28:44

Excellent hotel with good facilities and within general walking distance of main shopping . Friendly staff and good breakfast. Would recommend .

Review №119

2018-08-26 19:05:57

Great service, clean rooms, delicious breakfast with hot and cold food options. Would stay again!

Review №120

2019-08-26 00:14:28

Breakfast included just the right amount of options to get us going! Late check-in was seamless even at midnight.

Review №121

2017-11-14 01:02:43

Our room was beautiful. We had trouble with the TV and they offered another room. We opted for a room discount instead.

Review №122

2019-11-14 05:34:58

We just checked in with Ladonna she has unbelievable customer service I would definitely recommend this place to anyone who wants a nice place to stay with a friendly environment.

Review №123

2018-11-18 04:31:54

Stay was alright. TVs werent working at the time but we didnt stay too long. Breakfast was good.

Review №124

2023-04-20 02:45:56

Customer service very friendly helpful Handicap room was very nice able to move around in walkers Over all a very nice place.

Review №125

2021-11-28 16:08:38

No Coffee no Milk no ketchup no eggs no cups for Coffee very bad service at breakfast and they just say im sorrythe hotel very expensive for the bad servicevery bad service of the hotel manager bad service

Review №126

2018-01-03 19:26:41

Clean and quiet friendly staff breakfast is ok for a quick bite on the go we stay there new year eve nice places

Review №127

2017-08-20 00:08:21

The place was so clean and so spick and span I was amazed. This app is very helpful very quiet no problems I will definitely stay there again

Review №128

2018-02-25 00:03:05

The hotel is very nice and the employees are terrific..Great location with many food establishments near by to choose from

Review №129

2018-03-04 06:10:46

Hotel is OK (althouh not for the ridiculous price during Tulare world ag expo). what is annoying is the noice from the highway, which is just next to the hotel.

Review №130

2017-08-18 22:44:22

DO NOT STAY HERE! DISAPPOINTING!DIFFICULT TO LOCATE DRIVE WAY TO THIS PROPRTY. YOU MUST GO THROUGH A FAST FOOD PARKING LOT! BREAKFAST QUALITY AND SELECTION IS POOR. FRONT DEST STAFF NOT VERY FRIENDLY AND NOT PROFESSIONALLY GROOMED or DRESSED!MOST OF THE STAFF DO NOT SPEAK CLEAR AND PROPER ENGLISH (THIS COULD BE A SERIOUS LIABILITY FOR THE HOTEL IF THERE WAS AN EMERGENCY AND WE COULD NOT UNDERSTAND THE BROKEN ENGLISH TO THE EMPLOYEES)!OVERALL, VERY DISAPPOINTED WITH THIS PROPERTY! FELL BELOW OUR EXPECTATIONS OF BEST WESTERN STANDRDS.

Review №131

2018-04-23 20:15:58

This property is very clean and decor was nice, breakfast good...some freeway noise, a good experience.

Review №132

2018-06-12 23:45:05

Great staff, excellent conditions; definetely feels like home each time we stay!

Review №133

2023-10-05 00:28:42

Great service and clean rooms.

Review №134

2020-05-21 14:39:18

I travel alot with my job and I stay there often rooms and service are excellent

Review №135

2017-06-28 17:07:46

Really nice rooms and cool pool but its not deep only up to 5feet

Review №136

2017-11-18 04:30:17

Well appointed, very pleasant staff, clean, and comfy! Will continue to use BW and tell all who ask!

Review №137

2017-10-13 03:04:22

Excellent condition and rooms are spacious and very clean.... Nice staff also

Review №138

2019-02-07 19:14:40

Clean rooms only problem was the shower either was too cold or too hot no inbetweeni.....👎🤔

Review №139

2017-04-23 19:47:33

The stay was great! Would stay there anytime. Plan to stay there at the end of July!

Review №140

2019-02-20 20:23:58

Has everything you need for a comfortable stay and extras to have you clean and neat to conquer the day!

Review №141

2019-01-01 15:41:56

Great place for a stop-over. Clean, comfortable and friendly. Close to services and hwy.

Review №142

2017-04-18 03:59:05

Very clean, excellent staff, and great complementary breakfast.

Review №143

2021-01-24 21:31:21

Plenty of parking. Kinda tucked in the back of a shopping area. But nice and quiet.

Review №144

2017-05-21 00:32:38

Good value. Nice Hotel. Excelend European breakfast!

Review №145

2023-09-12 02:44:05

Happy sweet service good breakfast

Review №146

2019-09-08 23:24:11

Clean rooms. One of the best breakfast Ive had from a hotel.

Review №147

2023-10-31 16:18:23

The hotel staff was outstanding!!!

Review №148

2021-08-06 05:06:48

Very nice and very clean hotel. Thanks for everything.

Review №149

2017-12-24 19:37:27

Great service, clean room and good breakfast, BTW the TV has mostly Religious Channels, very annoying stuff!

Review №150

2019-11-18 06:40:34

It was welcoming n offered a great breakfast selection

Review №151

2019-01-10 04:56:38

Very clean great price and comfortable beds

Review №152

2020-12-08 01:43:26

Awesome quiet,cool gym,even cooler laundry room!#

Review №153

2021-07-10 23:17:20

Staff is friendly enough... But if you dont schmoke stay clear... Walk out with a contact high every time I come here.

Review №154

2017-06-29 23:59:00

I love this hotel very close to everything food gas for car

Review №155

2017-09-27 23:31:22

Older hotel but super clean and great staff

Review №156

2021-07-22 18:31:09

Really nice rooms. Slept good

Review №157

2017-12-03 15:20:05

Very Comfortable. Great Continental Breakfast

Review №158

2016-04-24 16:16:37

This place was very dirty the towels were old I would not recommend this place

Review №159

2017-02-21 01:38:10

Its a alright place for the price the breakfast was not the best. F

Review №160

2018-08-14 04:51:23

We drove 5oo miles and were very tired and we really were very rested by morning.

Review №161

2018-03-23 12:56:25

Bfast is the bomb here rooms are way 2 expensive tho

Review №162

2013-06-24 00:53:41

Not a best western that you stay in if you stay in best Westerns not food at all

Review №163

2019-07-03 04:50:42

Hidden gem, clean rooms, great staff!

Review №164

2020-03-04 14:57:21

Excellent value for the price. Superior accommodations.

Review №165

2018-04-28 04:45:04

Room was clean and breakfast was good

Review №166

2017-10-31 18:39:28

I would of gave 5 start but I had to drop 1 star down because of the billing issue.

Review №167

2020-03-09 02:01:08

Place was filthy and to top it off I think the maids stole my watch

Review №168

2017-10-03 00:08:55

It was a great place to stay very great place you should stay at

Review №169

2020-09-13 20:03:17

It was very clean and people were polite.

Review №170

2017-12-28 01:17:23

Make sure the coffee is hot next time we stay there

Review №171

2021-07-24 13:48:41

Room was basic but WAY over priced

Review №172

2017-08-16 23:37:37

Nice room. Standard fare breakfast

Review №173

2019-11-11 15:33:08

Good rooms and by lots of things.

Review №174

2023-11-09 02:02:58

Had a lovely stay here

Review №175

2017-05-11 06:05:35

Great value, great location and the suite was great!

Review №176

2021-06-16 23:00:39

Friendly and helpful people at front desk.

Review №177

2018-10-11 14:36:16

Great place to stop for a day or two while traveling.

Review №178

2018-11-18 18:32:08

Great experience. Friendly staff and great service

Review №179

2017-06-28 13:23:32

High prices, dirty towels and room

Review №180

2017-06-24 14:32:43

Good staff poor quality beds no sleep

Review №181

2017-08-19 18:58:20

Good hotel, a little old, but goid

Review №182

2017-11-19 18:42:15

Very easy to find. Great staff is very helpful.

Review №183

2017-09-27 00:00:16

A nice stop on our way to Auburn.

Review №184

2019-10-08 05:20:00

Room was clean and also smelled clean.

Review №185

2020-09-21 03:20:55

Nice place for such a small town!

Review №186

2021-02-11 17:19:55

Exactly what you would expect from a best Western.

Review №187

2019-09-18 17:25:43

Clean! Friendly! Free breakfast 😉

Review №188

2020-06-24 03:30:14

Good facility, excellent staff.

Review №189

2017-08-10 22:31:41

Its a little difficult to get to,but worth it

Review №190

2022-05-29 17:04:20

Best customer service ever !

Review №191

2020-07-24 14:55:22

👍

Review №192

2020-12-15 01:41:33

It was phenomenal fabulous as well

Review №193

2017-06-15 22:30:54

Was very nice place to stay

Review №194

2019-05-07 12:50:38

Nite nite

Review №195

2020-02-23 20:58:02

Good stay

Review №196

2018-05-07 03:11:13

Ok hotel.

Review №197

2020-02-12 04:13:14

Average place yet comfortable

Review №198

2019-01-24 04:33:40

Nice place. Close to freeway.