Presentation on Map Reviews Nearby

BARONS Jewelers in Dublin

4.9 (122) 4870 Dublin Blvd, Dublin, CA 94568, United States

Location on the map

Dublin, Alameda County, California, US

Phone: +1 925-452-1700
Site: https://baronsjewelers.com/

Opening hours

Monday:Closed
Tuesday:10 AM–6 PM
Wednesday:10 AM–6 PM
Thursday:10 AM–6 PM
Friday:10 AM–6 PM
Saturday:10 AM–6 PM
Sunday:9 AM–4 PM

Edit info

Total reviews rating 4.9

122 Reviews for BARONS Jewelers 2024:

Review №1

2024-06-22 00:59:34

I was super skeptical about making a large purchase online. In a world where scams are everywhere the one-on-one, fast and constant communication put my nerves at ease. Michael sent an invoice and a link to a payment site. Within minutes of making my payment I had a text message from Barons, and email confirmation. Shipping was extremely fast and the watch was well packaged. I would buy from Barons again and definitely recommend them!

Review №2

2024-04-17 19:53:39

About six years ago my husband and I visited Barons Jewelers to pick out a setting for the diamond from my grandmother, as well as an our wedding bands. We talked to the sales associate about our budget (we’re school teachers) and preferences (simple). When my husband returned to make the purchase, the sales associate pressured him to buying a custom Tacori ring setting with a double halo that was five times our budget. The sales associates reasoning to my husband was that the design would fit my lifestyle and ensure that the center diamond would remain in place. (I am a PE teacher and youth soccer coach.)Recently, my grandmas diamond fell out of the setting, something I noticed at work. Luckily I found it at home. I returned to barons. The price to fix the ring was originally more than $500, but was reduced to $500 when I expressed my disappointment.I have no confidence that it won’t happen again and will no longer be able to wear my grandmothers diamond daily.I share this to caution buyers about the sales team at Barons, and recommend going elsewhere to at least get a second opinion before being upsold. After my visit to repair my grandmothers ring, my husband received an email suggesting he buy me another band.

Review №3

2024-04-28 01:53:55

I discovered Barons during a google search for an Italian brand exclusive, the piece isn’t one you would find in traditional jewelry stores. Consider the piece exclusive! I came in and was fortunate to meet Matt A. I had gone hoping I would get some assistance and not only did Matt provide me with the best price he was also very kind and patient. I was leery after having visited other jewelry establishments in the nearing areas, WC, San Ramon etc. I received the BEST level of service at Barons! No other establishment came close to the level of professionalism, eagerness and accommodation. As a newcomer (transplant) from the East Coast, having a good relations with my old jeweler. I am thrilled I found my new jeweler in my new home on the West Coast. I am relieved I no longer have to worry about mailing timeless jewelry heirloom/custom pieces for cleaning, diamond reinforcement, buffing/shine etc. Thank you Matt! Thank you Barons for giving us your all! See you soon!

Review №4

2023-08-28 22:09:20

We had the best experience getting our engagement and wedding rings from Barons. Matt is incredibly helpful, caring, and professional. Every aspect of our experience has been outstanding.

Review №5

2024-04-27 14:08:10

We were referred here by another customer, and they didnt disappoint. We actually had a wedding set that was older and broken that we love the style of and ask if they could make one like it and when Matt told us we could get exactly what we wanted done with out hesitation I was thrilled....we had a full custom created engagement ring in 5 weeks. I also have issues with most metals and Matt let me test each metal type of band till we found the right material for me...Im a platinum girl now lol.....Matt was patient and caring and enjoyed educating us on diamonds. Great customer service and pricing was way better than expected I recommend Matt at the Dublin barons for all your jewelry needs. Thanks again for helping make our dreams come to life Matt we greatly appreciate you!

Review №6

2024-01-07 01:50:46

We went shopping for engagement rings and had the best experience with Lisa! She made us feel very comfortable through the process and we left feeling educated and excited! She took her time with us as first timers. Thank you so much Lisa! We will be back and will recommend Barons to our family and friends. A true hidden gem store

Review №7

2022-05-23 20:43:19

I had the intention of purchasing a watch for my graduation of my Masters. Michael S. quickly responded to my online request for a price and inventory on some SPB Seiko Divers. Its safe to say I fell in love with the 62Mas pretty quick. I cant thank him enough for his information and swift service, not to mention the 2 Day FedEx Shipping that comes FREE! I will likely be buying more watches with Barons in the future. Im looking forward to working with this place again. Its a great experience and a more conventional online shop for your larger watch/jewelry purchases.

Review №8

2024-02-06 06:16:54

Where to begin?! I typically do not write reviews, as I am not a shopper, especially for jewelry. However, my experience with Barons Jewelers was exceptional. I am a first-time customer. I was seeking a pink tourmaline statement ring to celebrate the birth of my first grandchild. After searching around on-line, I came across a stunning one-of-a-kind ring on Barons’ website. I sent them an inquiry, and Michael Stanley responded within a couple of hours. I went to the store a few days later to look at this ring, and I instinctively took along a watch and a charm bracelet that needed some attention. Michael met me as I entered the store, and he showed me the ring. He was very attentive, knowledgeable, and personable. I also met Barons’ president, Ronnie Heller, and he joined in our conversation. Both understood the significance of this ring to me, and they answered every question. I never felt pressured in any way, and I did buy it. I wish to make a couple of points:1) The customer service is outstanding! All of Barons’ staff are highly professional. They also have gifted artisans onsite - one who sized the ring while I waited, another who examined and cleaned my watch, and a third who “welded” charms to my bracelet. Beautiful work!2) They have a gorgeous selection of all types of jewelry. I walked around the store as I waited for my jewelry, and I was struck by their selection.I am thrilled with my purchase, and I will return.

Review №9

2024-01-04 18:33:43

We worked with Matt and had an amazing experience from start to finish. He made a custom pendant for my wife and also sold us a necklace and resized A couple of rings for us. Everything was really great, he was very honest and transparent about pricing. The pendant is gorgeous. They’ve earned our trust and business, I will definitely be coming back.

Review №10

2024-06-10 17:09:58

Matt was very helpful from the moment I got in to the end. He is not pushy which I loved. He was very knowledgeable and pleasant to work with.Anyone needing a diamond ring he is your guy.

Review №11

2023-12-11 02:31:54

I was looking for a specific limited edition automatic watch and my local jeweler in Massachusetts was not able to get one for me. After some searching I discovered Barons had one (and only one) of the exact model in stock. I placed a call, spoke with Michael S, and two days later the watch was delivered to my home, 3000 miles away. An easy transaction and a very pleasant experience.

Review №12

2024-01-19 20:07:56

I made an over the phone purchase with Michael from out of state and the process could not have been easier. Michael was very knowledgeable and courteous and made me feel confident with my watch purchase. I would have no problem working with him again.

Review №13

2024-06-28 13:23:40

BARONS is I N C R E D I B L EMichael Stanley walked us through every step with ease and professionalism. The experience and product are everything we could have hoped for. Thank You BARONS

Review №14

2023-12-27 16:42:39

Very satisfied with watch buying experience. The purchase process requires email communication with store representative, but store representatives are very quick to respond. It makes it very easy to clarify questions that usually arise with an expensive purchase. Shipping is very quick as well.

Review №15

2023-12-30 10:11:33

I bought my wife our wedding ring at Barons. It was pricey but I guess it was worth it. However, whenever we go back to service her ring, the sales folks at times pressure us to upgrade to a more expensive ring... Its not a good feeling to be pressured.They have good cookies though.

Review №16

2023-07-14 14:02:56

I inquired about a watch late one evening and Michael got back to me that same night. We went back and forth and he answered all of my questions that same night and by morning he had ordered the watch and was very accommodating and mindful of an upcoming birthday that I needed to have the watch in time for. The speed and quality of service was amazing and the watch is beautiful! I’ll definitely be back for future purchases! Highly recommend Barons not just because of their amazing selection but because of the personalized, speedy, and quality service!

Review №17

2023-09-20 23:45:29

Purchasing a watch was easy, Michael was professional and provided a “customer first” experience. I highly recommend Barons. I live in NJ, found the watch I was looking for on line then had all of my questions answered and completed my order via email. I guess I’ll buy all my watches from Barons and Michael “only 3000 miles away” and seems like my hometown. Jeweler.

Review №18

2020-08-24 01:25:34

Going to make this short and simple. We first initially set up an appointment with Mike.Due to this Pandemic we walked in with our masks and my fiance and I knew barons jewelers was a high end jewelers. We both fell in love with Tacori and had our eyes set on going with a Tacori ring. As we walked into Barons we both were dressed down. Due to the business we run. We are both in the fitness industry and both always wear Track outfits. Mike at first was helping us but it seemed to both of us he was judging a book by its cover. My fiance and I are both Hispanic. Mike just didnt seem to enthusiastic to guide us into what was best for both of us. He hesitated alot. Maybe he thought we werent serious about making a purchase. Personally, I read his body language as if he was being very prejudice against the two of us.As I told my fiance, I dont think its going to work out here. Another lady approached us and helped us find a ring of our choice.I never write reviews on other business but the way we got treated by Mike, I think wasnt ok.Hopefully he didnt get credit for the sale. Because our goal was to buy a ring not on credit but paid off.The reason why I gave them 3 stars was only because of Mike.I wish I remembered the sales ladies name but she was Amazing.Ring is beautiful, thank you Tacori for designing such phenomenal jewelry

Review №19

2021-05-25 03:23:36

I needed to exchange my Emerald earrings purchased from Baron just a month ago as a gift. I wanted to get diamonds rather than wearing the same earrings all the time. Also I never had a diamond ring. Since we were first timers to purchase diamonds and spending the kind of money, Ash gave us all the time we needed, it was 5 hours of explaining and showing anything and everything we requested. He took us outside to seehow they would shine in a real light.Ash did not get tired of answering any questions we ask, does not matter if we asked the same questions again and again. It was very educational, he is very knowledgeable.and we left the showroom as a very satisfied and happy customers.and of course we also got a glass of wine at the : )

Review №20

2024-01-04 20:56:24

There are some really beautiful and unique pieces at this store. You have to either make an appointment, or stop by and hope they will be able to see you (I guess due to security?), but once youre in they are friendly and I love some of the unique jewelry they carry.

Review №21

2023-10-25 20:58:21

I placed the order for this beautiful watch that I bought and my security on my Visa card canceled it after 2 hours of working with visa and my bank convincing them that it was me making the purchase I turn around and called the vendor and they were all so wonderful so understanding so accommodating ask me questions the best customer service Ive received I truly recommend this business. With them you cannot go wrong everything I purchase and they told me was true blue thank you so much for that great customer service

Review №22

2023-07-05 23:19:10

BARONS is top notch, but I’m writing my first ever review of ANY business to express how great my experience(s) with Michael S have been. I went in with a specific idea of what I wanted for my soon to be wife’s engagement ring. Michael asked allThe right questions and took his time to dial in exactly what I was looking for. He looked up examples and ideas between visits until we got it just right. Michael taught me a ton of interesting things about diamond shape, color, and clarity. His passion and dedication is unmatched. I’ve since been back for a Christmas gift and our wedding bands. He’s the one I trust when it comes to jewelry and I will come back again and again to him specially. The rest of the staff is very polite and helped with second opinions on sizing. Don’t think you can go wrong anyone you talk to at the counter!

Review №23

2023-05-02 19:50:56

I just had a flawless experience ordering a watch online that I needed for a next day trip out of state. Michael’s customer service was bar none and exceeded my expectations, working with me to fulfill my order and provide exemplary customer service.I will update my review once I receive my watch, but I expect nothing less than what I received in terms of customer service!THANK YOU!

Review №24

2021-08-25 21:14:04

The customer service is excellent at barons but my problem is the sales person encouraged us to get an upgrade for my ring and my ring is a nesting ring where it locks in place with the other ring when we picked up the ring a few weeks later the two bands didn’t match up so when you put the rings together. Onering was a half an inch taller so there was no way I could put my finger in the band and I Let them know and they fixed it but my problem is my ring is still not fixed it doesn’t nest into the other ring properly it sits higher I brought it to their attention and they inform me that that isn’t the case that’s not how the ring works and I’ve had my wedding ring for 15 years and it worked until I let them touch it

Review №25

2024-05-01 19:40:59

Outstanding service! Got me the scarce watch I wanted in no time and quickly had it in my hands. I couldnt be more pleased.

Review №26

2023-06-06 20:42:56

I was searching for a watch band and was so lucky to find it at this store that seems to have a long history in the jewelry business. After working with Michael I understand why. He took the time to make sure the band was going to work with my watch before selling it to me and I really appreciated that. I received it within a few days, as promised, carefully packaged. I wish I lived closer! Thank you so much!NancyNashua, NH

Review №27

2023-07-13 15:35:54

We ordered a watch online from another state. Michael was prompt to respond and work with us to make the purchase and safely buy online. Shipping and delivery was quick and without any issues.

Review №28

2023-11-09 20:18:29

What a fantastic business. I live states away from this business but they had the watch I wanted and Michael helped me with absolutely no problem. Very professional, efficient and amazing service all around. Would recommend anyone who’s in the market for the holidays!

Review №29

2022-09-15 18:39:15

I just bought the most beautiful pair of Diamond earrings at Baron’s Jewelers and I had the most positive experience. Lisa was my salesperson and she was not only friendly, a pleasure to work with and sooo accommodating, but she was also extremely knowledgeable. Lisa helped me find the perfect pair of earrings and explained a great deal about stones and metals as well. Baron’s is an elegant jewelry store with an extensive collection of jewelry to choose from. I would highly recommend this establishment and I would not hesitate to make another purchase with Lisa!

Review №30

2023-07-29 23:01:38

I have had many problems with my engagement ring from Barons. My ring is gorgeous, but I have had it for less than a year and lost two diamonds. Barons was also delayed in making my ring, gave me the wrong size initially, and lost out paperwork. Despite these challenges, Barons has been helpful and accommodating.

Review №31

2022-11-15 20:26:34

I had a hard time finding the watch that I now purchased but when I visited Baron’s site and got in contact with Michael S., my whole experience changed. He was extremely quick with responding and answering my questions thoroughly in order to make sure I was purchasing the right product. I am extremely satisfied with my experience with Michael S. and Baron’s.

Review №32

2023-02-14 17:53:43

Bought a Seiko GMT watch from this jeweler and I received it as described. After I purchased the watch online the owner texted within minutes with details of the watch and shipping. I was very impressed by his quick response. Fast shipping ; watch came in 2 days just as he said, will do business again thank you

Review №33

2021-06-07 00:20:52

My fiancée and I had a great experience buying a set of wedding bands with Ronnie and Mike. They were very patient with our custom requests and offered many great design and financial suggestions. Their experience and large inventory definitely helped guide us towards the designs we wanted. The staff were very friendly and did not pressure anyone into something they werent comfortable with. We were very happy with how the bands came out and glad that we went with Barons to make this possible. We hope to continue this relationship with Barons into the future and we highly recommend Barons as your go-to jewelry store!

Review №34

2021-03-19 01:10:03

Customer service at Barons is very courteous and professional!! Both Mikes at the Barons in Dublin were so nice and helped me and my husband feel super comfortable with trusting them to do a great job with sizing, replacing a baguette, and cleaning my wedding ring. 23 years ago my husband and I walked into a Barons in Dublin at a different location to pick out our wedding rings and we remember even back then the customer service was SUPERB. 23 years later we received the same experience!! They left my ring so amazingly beautiful!! They left it just as Beautiful as the first day we bought it. Thank you Mike for doing such an incredible job and for being so friendly!5 Stars for sure!!!😃⭐️⭐️⭐️⭐️⭐️

Review №35

2022-04-15 17:59:31

My husband purchased my anniversary ring here and words cannot express how incredible the service is. All I can tell you is make sure you check out barons before you go anywhere else! They make you so comfortable, it’s not high pressured sales, they have very high knowledge in the field of jewelry, and they are very family oriented. I cannot speak highly enough about barons, I will never go anywhere else for jewelry.

Review №36

2022-06-05 01:16:00

Had an incredible experience working with Matt the manager of the store. My husband & I upgraded my original wedding band and got a custom platinum modern band for my solitaire Diamond. Just picked it up today and it looks absolutely fabulous! Very happy with their custom jewlers and in store selection! Thank you Matt! We will definitely be recommending this place to friends and family!

Review №37

2022-04-18 01:55:13

Ive seen and heard about this establishment from long ago when it was in the malls.Now that Ive been in there Dublin store, spoke with most of the sales team as well as the fabulous owner whom Dad knows and respects. Services and goods=all I can say is:A+ in appearance, A+ professionalism, A+ value and service. Always fair and honest.Im so happy I no longer have to travel to the City for my jewelry needs. Ive recommended friends to visit this establishment and they ended up purchasing custom jewelry and were over the moon with the service and products.Thank you for the cookies and coffee as well.Financing available and lay away as well.Love love love it here.

Review №38

2022-12-20 00:20:05

Had a PHENOMENAL experience with my engagement that was all due to help from Ronnie. He was very honest, professional and clearly very experienced with working in this field. I had work done on a vintage family ring and it was cleared to perfection and my (now) fiancé absolute loves it. Cant recommend this place enough!

Review №39

2023-11-19 03:42:22

I worked with Michael remotely to order a wedding ring for myself. Im waiting for it to be made, but so far the service and attention to details has be really appreciated.

Review №40

2021-03-27 23:30:47

Professional, gracious, and very knowledgeable. Ronnie and his entire staff were incredibly helpful over three (!) visits as we negotiated a sale of scrap gold and then a purchase of a nicer watch for my husband. I was so appreciative of their patient approach - no pressure, no hard sell, no rush. The store itself is gorgeous and with an appointment, you get dedicated attention and never a crowd. Cant recommend this store enough - definitely now our go-to, trusted jeweler.

Review №41

2024-02-08 18:33:18

Michael was very very helpful and accommodating with my purchase. Would highly recommend Barons.

Review №42

2024-02-23 16:23:34

They really make you feel like family, and they have the best cookies ever!

Review №43

2021-09-20 02:33:36

There was never a second thought of where my rings would come from. Being a part of the Barons family never goes away no matter how long you’ve been gone. Working with Ronnie & Michelle felt just like when I used to work there, this time it was mostly done via email. We don’t get down to Dublin all the much anymore, but when we do, we always try to stop in for an inspection and cleaning.I absolutely love my Tacori engagement ring and eternity band.I know my review may be slightly biased, but Barons Jewelers is top notch and will provide nothing but great customer service and treat you like family! I highly recommend Barons!

Review №44

2023-01-05 20:49:46

This was my second experience with Barons and both times have been exceptional! They were extremely responsive to all of my questions and they were able to accommodate for all of my shipping needs! Would definitely recommend buying from here and I will definitely be shopping here again!

Review №45

2024-06-23 01:39:24

Friendly staff and great job fixing my chain!

Review №46

2021-09-16 04:27:36

Just wanna say if your considering going else where, don’t! I had a wonderful experience at Barons. My wedding band was custom made to match my engagement ring and they couldn’t have done a better job. 10/10 recommend! Great service as well.

Review №47

2023-06-09 13:10:21

Seamless transaction. Michael answered all my questions in a timely manner and provided me photos/videos of the watch I was purchasing since I am located across the country. Will certainly be coming back for my future purchases.

Review №48

2020-06-22 20:36:33

I’m writing this review after having been a Barons customer for 12 years. In that time, Barons has shown me the true meaning of customer service. If you think another jeweler has gone the “extra mile” for you, I assure you Barons will go further. Even after moving to another state and experiencing a problem with a different jeweler, Barons was there for me to go way above and beyond to assist me in fixing the problem. As a result, I will never go to another jeweler again. Barons has earned my loyalty and I hope you give them the opportunity to earn yours as well.I want to say a special thank you to Matt. He has been kind, attentive, and extremely helpful over the years. He has the knowledge, expertise, and integrity to help his customers make the most informed decision when purchasing pieces they will cherish for a lifetime. Matt, thank you for all of your help over the years. I look forward to our next purchase with you!

Review №49

2024-06-12 22:51:44

Excellent service, Michaels assistance allowed a seamless transaction

Review №50

2020-12-27 22:16:27

We absolutely loved every part of our experience with Barons! I had a specific design in mind and I’m a pretty picky person so we looked at several stores and couldn’t find anything that I was excited about. This was the only jewelry store where we absolutely fell in love with a ring. Michael was extremely helpful with the whole process, kind, and patient (I am extremely indecisive). Ronnie also helped us pick the perfect center stone for the setting and we couldn’t be more in love with the ring. Thank you Michael and Ronnie for all of your help and making this experience feel so special, see you soon for our wedding bands!

Review №51

2022-08-30 16:51:21

Bought a watch online. Had a gentleman named Michael help me get my order # and confirmation resent within literally 10 min from the time of my order after a small hiccup. Purchase was completely tax free and 2 day shipping was also free. Can’t beat it!

Review №52

2018-08-29 00:30:01

My experience with Barons Jewelers was Exceptional. Absolutely the best customer service Ive ever had. They were accommodating, personable, and UNBELIEVABLY honest. Although the entire store had Terrific customer service, I want to personally thank Ronnie H. (President), for his undivided attention in my purchase.I Recommend Everyone, Everywhere to head down to Barons before going anywhere else. Save yourself the time and hassle of shopping at the typical (same-o Jewelers) and go get a Bang out of life.THANK YOU BARONS

Review №53

2017-08-08 20:15:02

We love Barons! My husband and I got out wedding bands here and my engagement ring. They are the only store in the Bay Area that had a wide selection of tension bands and great customer service. I highly recommend them. Plus, you can come in anytime and they will make your ring look just as shiny as the day you bought it, free of charge! Great people and great selection!

Review №54

2018-09-21 03:36:20

My experience with Matt and the Barons team was incredible. I got engaged in June 2018 and just a few months later, had a fluke accident with my ring and bent the setting back. While we had originally purchased the ring outside of CA, I took it into Barons as they were listed as an elite dealer of the setting designer. Matt was immediately welcoming, and happy to take on the work of having his jewelers repair the setting. As he was inspecting the ring, he noticed a crack in the main, 2 carat diamond -- a nightmare! He calmly explained to me what he saw in the ring (to ensure little to no freak out on my side) and walked me through working with insurance. He immediately stepped in and filed the claim for me, which was so helpful. Within a few days, we had approval from Jewelers Mutual (also highly recommend them to insure your precious gems) and Matt worked quickly and tirelessly to find me a replacement diamond, which was no easy feat given the unusual dimensions of my original oval stone.Wouldnt you know it -- Matt found me a nicer diamond with less noticeable inclusions. Barons was quick to get it fixed and made this experience as painless as possible. Barons will continue to be our Bay Area jeweler of choice from here on out!

Review №55

2022-07-01 23:42:38

Emailed them about 2 months ago looking for a watch. They put me on a waiting list. I wanted this watch for my bday and got it the 1st day of my bday month. Thats how you start the month!I got a email saying the watch is available. I purchased the watch within 10 minutes. The service and communication was great. Will come back to make more purchases. Thank You again Barons

Review №56

2018-02-08 18:27:49

I was looking for an engagement ring setting, and Michael S at Barons Jewelers helped me find the perfect one. He was friendly and not pushy, and really helped me by taking pictures and contacting the designer and answered all of my questions. He was always available by email to help me customize the ring just how I wanted. Chuck Eggers helped me find out more about my grandmothers original setting. The jeweler was in the store, so I got to see the diamond being set. If you are looking for help finding the best ring, go to Barons.

Review №57

2019-12-29 01:08:59

I recently made a purchase at Barrons and had to make an exchange in order to get the right product. Matt, the sales manager, assisted me and he delivered excellent customer service. We had a pleasant customer experience and would refer Matt to anyone looking for an honest jewelry/watch consultant. Matt was honest, diligent, and his attention to detail was impressive. I’d highly recommend Barons and Matt to anyone.Thank you Matt!

Review №58

2018-01-10 20:26:20

My fiancée and I came to Ronnie to get her engagement ring fixed after another jeweler cracked her center stone. Not only did he go above and beyond to find us an affordable alternative, but he drastically expedited our process because we were leaving the area within a few days. The entire Barons’ staff treated us with dignity and respect, and we felt welcomed as soon as we entered the store.I’d highly recommend going to Barons for any jewelry needs if you are looking for a trusted, experienced jeweler who will treat you and your jewelry with the utmost care.Thank you, Ronnie and the entire Barons staff, for everything!

Review №59

2017-07-02 03:58:17

Love this place! Every time I come in, Im treated like a VIP—even when they know Im only there to browse. Ive worked with Chuck a few times (for purchases and appraisals), Matt once (he patiently assisted my fiancé and I with mens wedding bands for nearly two hours until he found the one!), and owner Ronnie helped me with todays purchase. Barons has a large selection of rings, watches, and just about anything else you could want! All the salespeople are friendly and helpful, I never feel pressured to buy anything, and the prices are right!

Review №60

2018-11-04 00:33:58

My husband and I are upgrading our wedding rings and had such a great experience today with Matt. I was nervous about visiting jewelry stores and being pressured into ring styles that were not for me. Thankfully, my husband chose to visit Barons first. Matt immediately greeted us as soon as we walked in and listened to what we were looking for. He really helped us narrow down our options, and my husband and I will definitely be heading back after the holidays to design our new wedding rings. No pressure, educational, stress free.

Review №61

2018-03-31 02:22:52

This was my second purchase at Barons Jewelers. Ronnie Heller and Mike Krom were the most patient people on the planet. On our most recent experience, we shopped for hours picking the perfect band. Mike and Ronnie were so helpful and knowledgeable. After viewing many stones with Ronnie we designed a beautiful ring. The entire Barons staff made the whole experience very special and treated us like family. We highly recommend Barons Jewelers to everyone looking for a wonderful experience.John and Melinda

Review №62

2022-05-19 21:41:36

I recently had a ring repaired and some adjustments made to it also. The Team was 100% professional and understanding of my needs and there was no pushy sales/up sellings etc. I am so happy with the work done, my ring looks amazing and I am so impressed. Support this local business!!! Thanks Barons :-)

Review №63

2017-07-27 06:05:29

Barons Jewelers is an excellent place to buy jewelry. They manage to find you the perfect piece no matter the occasion. My husband bought my engagement ring, our wedding bands and all of our bridesmaids gifts here. We were also looking for a particular piece for my daughter as a token of love that we gave to her on our wedding day. It is the most beautiful rose gold necklace, she hasnt taken it off since she received it. They really go above and beyond to put a smile on your face. I dont see myself going anywhere else to buy my jewelry from now on. I love that they are family owned and it feels good knowing we are supporting a local business!

Review №64

2017-10-26 03:29:07

Walked past Barons Jewelers many times and felt that it was a high end jewelry store. Went into this store and found it looking much like a Tiffany’s but, so much more. The down home feel made us comfortable. We brought in an heirloom ring of my mother’s that was passed down to us and we are having it repaired, dipped and appraised. It is a 75 year old ring that we felt at ease leaving in their care. We also purchased two “sister” bands that will be the 30th Anniversary rings to compliment the single 10 year band. Overall. Great experience! Highly Recommend!

Review №65

2021-05-18 22:40:26

From purchases, to repairs or just education, Barons is absolutely the best. I have been shopping there for over 30 years dealing with all of the stores employees and there is not a bad one in the bunch! I live 2 hours away and still go to them for all of my jewelry needs!

Review №66

2018-06-24 15:18:53

Absolutely Amazing service from the Barons family! I didn’t go in thinking me and my fiancé were going to buy, but we left purchasing a beautiful Tacori engagement ring from them. Ronnie and Janelle were both soo accomodating with our needs and never once did I feel rushed or pressured to buy anything. Ronnie knew everything about his jewelry - we learned so much, from diamonds, the brands, and even watches! We like working with knowledgeable people, so we felt very comfortable with purchasing the best diamond and engagement ring based on what we learned and researched. You can’t beat the price as well, they really work hard with you to fit your Budget. They were also so great with my dog - dog friendly stores are a major plus! Overall professional and amazing service from barons, and my fiancé and I can’t wait to look at their impressive selection of wedding bands. I highly recommend anyone to just stop by and say hi and browse their selection of rings and diamonds. Thanks Barons!!!!!!

Review №67

2018-01-12 02:35:38

We had a horrible experience with a previous jeweler, which left us hesitant to trust anyone else. My grandfather left me a tanzanite stone, which I asked my (now) fiancé to use in an engagement ring. He went to the only jeweler he knew--the father of a high school acquaintance--to have the ring made. Three months later, we returned to the store to have the ring cleaned, and discovered it was cracked soon after leaving. Unfortunately, the jeweler refused to take responsibility. I was devastated as, more important than the cost of replacing the stone, it was one my grandfather had chosen for me before he passed away. Needless to say, we did not know where to go or how to remedy the situation.I went to Barons because my mom bought her (upgraded) wedding ring from Ronnie. Ronnie and his team immediately put me at ease. They were knowledgeable, honest, and sympathized with what had happened. They found a solution that was within our budget and moved mountains to have the stone replaced within just a few days so that I could wear my ring in Washington, DC (where we were moving to spend our final semester of law school). The Barons team did a wonderful job of turning a bad situation into a story with a happy ending. We could not have been happier with our experience!

Review №68

2023-11-30 22:54:46

Awesome customer service! The personal touch means a lot. Not just some automated emails.

Review №69

2019-10-05 21:55:04

Amazing, genuine, friendly service. I have gone to other jewelry stores in the area and NONE of them compare to the folks at BARONS Jewelers in Dublin, CA. I live in Danville and drive to Dublin for any and all of my jewelry needs. Not only do they have the best Customer Service, but they are also very honest and make you feel amazingly comfortable. If you aren’t exactly sure of what you want, both Mike Krom and Ronnie will go the extra mile to listen and then either look around the store or draw out what they hear you are asking for and work on the design until it’s perfect. You can be confident you have chosen the right place when you shop/buy from BARONS!No need to ever go anywhere else when they’re the BEST!Thank you for always taking care of me.

Review №70

2017-07-01 19:42:03

Barons Jewelers has been my family jeweler for over 20yrs starting with my parents. Now I am lucky enough to have them take care of me and the start of my family. They are not just a jewelry store for my family they are family. You come in and arent pressured to get the biggest and best. They help you find what works for you and what is best for you. They customized what I wanted not what they felt should buy. I cant thank them enough and tell you enough, they should be your choice for your next life changing jewelry need.

Review №71

2017-06-29 19:55:51

I am so amazed at how you are treated here at Barons. You always feel as if you are family and they always remember every detail you tell them. Their jewelry is beautiful and exquisite, their pricing is amazing for the unparalleled quality you receive, and their customer service is phenomenal. I have shopped at many different jewelers such as Tiffany & Co, Padis, Kays, etc etc and NO ONE can even come close to comparing to Ronnie and Matt at Barons. They will forever be my go to jewelers for everything! Thanks Ronnie and Matt, we simply love you guys!!!!!!

Review №72

2020-08-08 00:13:16

Ash and the jewelry technician Zenia were extremely helpful today. I especially appreciate their customer service during these difficult times. So happy they were able to help us with jewelry transaction quick and professionally. Thank you Barons and staff!!

Review №73

2018-08-12 02:57:14

Amazing customer service! My fiancé got my engagement ring out of state due to family ties, but I needed to have it temporarily resized. I happened to pop into Barons Jewlers and they were extremely helpful. The store was immaculate and the employees were very helpful. I highly recommend checking them out. I know I will be visiting again in the future!

Review №74

2023-05-08 19:57:20

I just ordered a watch with Michael through online/email. Love the very prompt and online service. I find it very convenient and comfortable

Review №75

2021-04-21 18:16:44

It’s always a delight to shop at Barons! The staff is always courteous and attentive. My favorite by far is Jenelle—she is the best! She listens to what I’m looking for and is quick to offer suggestions until I find the perfect piece. Always a pleasure!!

Review №76

2018-02-16 22:01:02

Great people and great selection. Purchased an engagement ring from them. I did my research and check apples apples diamonds from the jewelry exchange to jewelry mart in SF and Barons was able to compete while still providing the long lasting customer service you would expect from this type of purchase. As fot the band, they had a great selection as well and even better prices. Their bands also didnt look cheap like a lot of other places i checked with. They are straight shooters and well respected in the bay for a reason.

Review №77

2022-09-24 06:06:40

Great customer service and wide range of jewelry. Michael stayed in touch with me and answered all my questions regarding my purchase. Highly recommended them.

Review №78

2018-06-05 20:54:08

Amazing customer service. I needed to order a couple of links for a Ball Fireman I own and even though Matt informed me they are no longer a Ball Watch dealer he went the extra mile for me and was still able to get the links ordered and sent out to me in no time at all. Will be doing more business with them in the future.

Review №79

2022-08-25 23:06:49

Thank you for the great service!The Seiko SSK001 is everything I expected and more.I set it with the clock on my IPad 10 days ago…it is still accurate to the second. AMAZING!

Review №80

2017-10-10 20:50:32

Forget about online shopping and it’s horrors come to Barons and talk with Mike Krom. He will ease your stress and go above and beyond to get you the perfect ring! He got every spec I wanted from certification to HCA. She said yes and loves the ring!! I will definitely recommend Barons to all my friends and family!

Review №81

2020-02-11 19:56:30

I went to Barons yesterday because I was stupid and placed a ring on my finger knowing it was too small. As my knuckle began to swell each time I tried to remove it, I knew the Windex trick and the dental floss trick wasnt going to work this time. Since I was near Dublin, I drove to Barons and a polite gentleman who didnt laugh at my predicament proceeded to cut the ring off my finger in a flash. There was no charge. Such great customer service! I will be back to get my nieces graduation present.

Review №82

2023-08-15 20:26:01

True pleasure to work with Michael at Baron’s. Communication was excellent and the shopping experience was extremely easy.

Review №83

2019-07-02 16:18:03

I have to say they have great customer service. At 1st i was not happy that a ring i bought was damaged while being sized but after reaching back out to them they were able to order me a new ring in the correct size and have it here just in time. The follow up they had couldnt be any better. Thank You again MATT! :)

Review №84

2019-12-04 22:25:42

Janelle assisted me, she is amazing and super patient. We spoke over the course of about 2 years to prepare for the purchase I just made. She has been super helpful throughout the entire process.

Review №85

2023-03-08 02:07:58

Very helpful and knowledgeable staff. Michael was funny, helpful, and got me my desired watch in no time. 100% recommend

Review №86

2023-12-07 18:52:48

Exceptional service provided by Michael. He was very responsive and accommodating.

Review №87

2023-11-17 22:17:13

Great to work with. Fast response and quick shipping! Definitely recommend!

Review №88

2022-08-11 17:32:53

Quick, easy and convenient online purchase of a hard to find Seiko GMT. To bad all watch purchases couldn’t be this easy and straight forward.

Review №89

2019-12-22 18:07:12

Very professional, courteous and quick exchanges with Michael helped me obtain a hard-to-find watch at a reasonable price, in a days worth of time. Would deal with again!

Review №90

2023-08-27 01:14:23

Great and kind service. Has a great variety of Seiko watches.

Review №91

2016-03-25 18:28:24

I went in expecting to get my wedding rings cut off. I tried everything from watching the videos, googling stuff, ice and using string. Nothing worked. They called this very nice man who talked to me while relaxing my finger and skin. He didnt put anything on it. Within a few minutes he got both of them off. It was amazing. Thank you thank you thank you!Sincerely,Debbie

Review №92

2023-07-29 19:50:10

Absolutely outstanding service! Mike was amazing and helpful. Couldnt have been a more pleasant experience!

Review №93

2017-06-24 01:18:20

It was a pleasure to ask and have all my questions about a special gift answered without any hard sell. Matt was informative and respectful that understood what I wanted to achieve. I would always go back without looking anywhere else

Review №94

2019-12-28 01:52:30

I purchased a engagement ring 25 years ago from Barons. Unfortunately, it was in need of a diamond replacement and prongs. They did good work.

Review №95

2022-11-03 20:38:56

In a world where customer service seems to have fallen off, it’s nice to not only be surprised, but also blown away at the level of service. Cannot go wrong here. Thanks Michael

Review №96

2023-10-25 12:57:14

Vendor charged wife debit card but refuse to ship or void transaction. Avoid!

Review №97

2019-05-03 00:04:21

Customer service was phenomenal! I’ve bought many piece of jewelry from multiple sales associates and each have bent over backwards for me.

Review №98

2017-06-23 22:18:01

Barons has been our go-to for yeas. In fact, were here from GA to get a new piece. Love Matt and the team. Thanks!

Review №99

2017-06-27 17:16:20

Great such a friendly staff. Very patient. And made use special warm baked cookies!!! Would definitely return for great jewelry purchases

Review №100

2023-03-16 21:24:01

Go to Barons for all your fine jewelry needs. They have it all and great service as well.

Review №101

2018-02-11 19:15:09

Mike took wonderful care of us and knew exactly what we wanted, he made our experience at Barons very smooth and we will be back!!!

Review №102

2019-10-14 22:40:50

I buy all my wifes jewelry from Barons. They have a life time guaranty and always treat me as valued customer

Review №103

2022-08-16 17:34:39

Fantastic watch, fast shipping and great service!Highly recommended!

Review №104

2022-12-29 06:14:16

Very helpful, I have bought a few things from them and they remember you and give excellent service

Review №105

2023-06-30 22:35:46

Great service, item was delivered when promised and as advertised, very pleased!

Review №106

2023-06-14 14:28:21

Very responsive customer service, and quick shipping!

Review №107

2022-09-08 22:43:09

Fast, friendly and easy to work with. Would definitely do business again!!

Review №108

2023-02-09 21:24:34

It was a wonderful experience with an excellent staff. My fiancé and I couldn’t have been more pleased with the experience.

Review №109

2017-06-24 18:30:43

The staff was very friendly and very helpful. Payment was fast and easy. We thoroughly enjoyed shopping here.

Review №110

2023-09-15 17:04:50

I love the jewelry they have at the store

Review №111

2023-08-31 00:17:44

10 years in a row i’ve been coming here. Best of the best

Review №112

2017-06-23 00:59:12

They been so helpful, courteous and a complete joy to take my wifes jewelry to get altered and upgraded

Review №113

2017-11-19 02:41:30

Excellent service! No pressure. Beautiful inventory and extremely honest and knowledgeable!!!

Review №114

2017-10-09 03:04:29

They gave great impartial information and a great price. Beautiful stone!

Review №115

2017-07-15 18:47:14

Great customer service, very friendly. Chuck was very helpful

Review №116

2023-08-08 19:17:37

Great service in every way!

Review №117

2023-01-15 01:19:14

Staff is very friendly and knowledgeable.

Review №118

2023-02-27 20:18:32

Great on line and in person service

Review №119

2016-07-24 23:20:33

Great service! Definitely coming back

Review №120

2023-07-10 18:17:26

Fast, easy

Review №121

2024-07-05 22:00:40

Great service!Very professional.

Review №122

2024-07-05 21:51:32

It was fantastic service as they promised.I am fully satisfied with their product .Thanks