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Phone: +1 949-675-3412
Site: http://balboainn.com/
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Total reviews rating 3.6

199 Reviews for Balboa Inn 2024:

Review №1

2024-06-30 19:02:30

I akmost never take time to write a review but this place was SO GOOD! Its hard to pick from google and I picked because it looked like I could walk to the beach and couldnt count on a VRBO due to my large size SUV and it being in California. Donna at the front desk was AMAZING! So nice and accommodating for all of my needs while traveling alone with my kids. The valet guys were SO HOSPITABLE and on top of it. I worried about nothing and was never frustrated in my travels. Steps to the beach and every touristy thing I could imagine. Valet only parking which can be pricey but they were so great and it made everything so convenient. HIGHLY RECOMMEND!

Review №2

2024-02-21 17:49:08

Been coming here for many years they put zero effort into the upkeep of the property…lets start here: check in was a nightmare; they gave us a room for 2 when we booked a room for 3 with ocean view; it took over 1 hour to get the room we booked. Also the guy checking us in offered us valet for $60 a night and caught him offering the next guest $45 a night.... the sink faucet is falling off,  toilet is leaking, the shower head doesnt work correctly, the blow dryer looks from 1980 and its filthy. The chairs on the patio are falling apart. The lady who cleaned the room didnt even make the extra bed which is not a bed but a couch!  this place is just dirty…forget about the breakfast, expect an apple and 99cents wrapped muffin from Walmart that has 1,000 ingredients…do yourself a favor and skip this place the only good thing about it is the location. Also theres a resort fee of 30 per day for water and beach towels but there were no beach towels in the room... It is clear this place has no standards. I would not recommend.ALSO it is apparent they could care less... they have the same reply to all the comments on here. Im attaching a picture of the ocean view they claim the room has...but clearly its a view of the parking lot

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Review №3

2024-03-04 04:27:25

We absolutely LOVED staying at Balboa Inn!! We had a bad experience with an Airbnb, so we called Balboa Inn and spoke with a helpful and kind young man named Kyle. He made sure that we were set up right away with a room so that we were able to enjoy the rest of our vacation. Such a great location and amazing staff! Awesome all around experience !!

Review №4

2024-02-22 01:09:06

The best location, we had a balcony room and I could see the ocean from our balcony. It is an older property, I felt they did a good job updating the rooms. The free courtyard breakfast was an added perk. I would stay here again.

Review №5

2023-08-05 21:49:45

I needed a place to grieve after my husband passed away and we had always wanted to stay there and do a mini staycay close to home, but we never did. This was perfect! Nothing fancy, the rooms are old with that rustic beach feeling, but the views are AMAZING! You get the feeling of livelihood while being outside on the balcony, watching the people pass by. We walked everywhere to several of the restaurants and shops. Ive always loved the Fun Zone, which is directly across the street. The Staff were so nice and accommodating. That was exactly what I needed. Im very pleased with my stay.

Review №6

2023-09-25 00:48:55

Overpriced run down hotel. We had a big very wet spot in the middle of our floor when we checked in. When I called the desk about it the women running the desk said, “oh yes, that is piddle”, as in animal urine. She was well aware of the carpet being wet and her solution was to send us up towels to cover it up. We were traveling with family and didn’t have the energy at that point to change hotels. This was our third stay at the Inn and I can say the place has gone downhill. We paid over $400.00 per night and I expect a better room at that price. No refrigerator, no microwave, a beat up old office chair, and dirty carpet. The location does not command the price they charge given the poor quality rooms. Please don’t apologize Balboa Inn. If you really cared you would have offered some kind of compensation for our room with the urine soaked floor.

Review №7

2023-07-10 16:42:16

When I checked in my husband wanted to add my name to the reservation so I could get a key anytime, and the front desk 1st said they didnt need it and they would just give me one. So anyone can just get a key whenever they like?We came down to get our car from valet and they brought another guest car up and would have let us drive it away. When we got our keys the tag now had the correct room number but the name was wrong. very unorganized.We were in an adjoining room and the door on our side didnt have a lock. So the other room could have unlocked their door and come in my room anytime??The last day I found a giant cockroach in the bathroom. The showed head could not switch to just water coming out of the tub spout. Our door was impossible to open and close, had to push with my shoulder to get it open every single time.The staff is very nice and the outside of the hotel is gorgeous. The location is amazing being right across from the beach with a park and restaurants all around.

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Review №8

2023-10-28 01:02:25

Nice room and location! Also the private parking was a nice service (a bit too expensive but ok). They need for sure improve internet and the breakfast: the patio has such a huge potential!! There were no water, no warm food, no warm milk, no service! In my room (308) the wifi wasn’t working.

Review №9

2023-08-08 18:13:39

Perfect location but poorly maintained. I completely understand that this is an older hotel but my issue was with maintenance not addressing a chirping smoke detector for 2 days.There is definitely wear and tear on the furniture (headboards) and walls which give the impression that it is dirty. In actually, the room was very clean. It is a very noisy though due to how thin the walls are.After 2 nights of the smoke detector chirping, in the room next to us.I explained how disruptive and triggering this is since someone in our party has seizures. We asked to speak to management and no one bothered to contact us.We had to continuously call the front desk so they would fix it. It was finally fixed late afternoon on our 2nd night.Very disappointed at how this was handled.

Review №10

2023-07-30 15:58:29

Ive read other posts that rated this charming place poorly. Some of them mentioned noise, but what do you expect when youre at the beach on the walkway, next to a fun bar and parking lot.Its not a 5 star hotel (Ritz), and they dont claim to be one. But if you dont mind the noise and you want to walk everywhere on the peninsula, then take the ferry ride to Balboa island...this is your placeA couple of small dings on the room. The fan works great; however, it needs dusting, and the shower head in our room is a rainwater head. Its impossible not to get your hair wet.The staff is helpful and very friendly. Weve already made our Christmas reservations for the annual Boat Parade.

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