Presentation on Map Reviews Nearby

Avalon Oak Creek in Agoura Hills

4.8 (199) 29128 Oak Creek Ln, Agoura Hills, CA 91301, United States

Categories

Apartment rental agency
Apartment building
Apartment complex
Townhouse complex

Location on the map

Agoura Hills, Los Angeles County, California, US

Phone: +1 747-222-1608
Site: https://avaloncommunities.co...

Opening hours

Monday:Closed
Tuesday:8:30 AM–5:30 PM
Wednesday:8:30 AM–5:30 PM
Thursday:8:30 AM–5:30 PM
Friday:8:30 AM–5:30 PM
Saturday:8:30 AM–5:30 PM
Sunday:Closed

Edit info

Total reviews rating 4.8

199 Reviews for Avalon Oak Creek 2024:

Review №1

2024-06-26 18:06:46

My sister accepted a wonderful job around the area, which means she has to find an apartment right away. Upon searching on Google, the very first apartment that caught my attention is Avalon. Aside from the great reviews on Google, the person that helped us tour the complex, Jon, made it so easy to decide. Well kept, upgraded units, and incredible people that work there is what makes this apartment complex outstanding.

Review №2

2023-09-29 19:37:05

I toured Avalon Oak Creek earlier this morning and the community was absolutely beautiful, extremely well maintained and in a great location! Danielle was the leasing consultant who helped me and she was so kind, helpful and very knowledgeable. I absolutely loved the units and the property was gorgeous. It was clean, safe, quiet, and very spacious. Lots of closets and storage space too. All of the amenities were recently renovated and was done beautifully and all brand new. The pool is HUGE, with lots of seating and the gym is perfect. I am so excited to potentially move to this community.

Review №3

2024-06-23 15:17:24

If you have a heart or consciousness dont come there. 90% of residents fall into one of the three buckets: angry, miserable, or unfriendly to the point of being aggressive. 10% are kind, just somehow got lost and wound up in a pot of misery. Management office is composed of inhumane people who lie, deceive, promise and almost never deliver and gaslight to light up a small village all by their handful of selves. Maintenance response is decent but if you have a problem they will do everything possible not to solve it if it costs them. In one instance they did not want to repair an air conditioner in one apartment and then the whole building pretty much went down with flooding and mold. The apartments have very thin walls and so you can hear what anyone else is saying below you, above you, or to any side of you. If someone is running their washing machine, you will hear it even several apartments away. Your problems will not be addressed but you will be gaslit, a lot. Property managers are very nice to rent but once they rent it to you, the mask comes off. And if they smile at you, its through a scowl.The community seems lovely on the first lok, but please, if you have a consciousness or a heart dont come, only to break it there.I came to the community a while back when an angel by the name of Nermine worked in the leasing office. She is attentive and caring. However, she was replaced and the replacement is 🤦🏻‍♀️. Many positive reviews are from the time Nermine was around.

Review №4

2024-04-05 21:38:00

Ralph and Frankie on the maintenance team are rockstars!!Very professional and always quick excellent service.Anytime I need help or have an issue he’s been a great asset for the community.You guys are lucky to have him.Please let him and the Avalon team know I appreciate all their hard work and daily service!!And making Avalon a great place to live.

Review №5

2024-06-18 01:57:08

Jon was really helpful while my husband and I were out looking for an apartment. I will without a doubt suggest him to everyone I know who is seeking for a place to live. Apart from the friendly staff, the neighborhood is well-kept and well-arranged

Review №6

2024-03-13 17:36:28

I had a great experience finding my apartment and moving in at Avalon Oak Creek thanks to Jeanette Simon, the Sr.Community Consultant for Avalon Oak Creek. Jeanette is so knowledgeable and she helped me every step of the way. I am so happy to say today I got the keys to my new apartment!

Review №7

2024-06-18 04:25:59

My partner and I were in the area and we requested to tour the community. Jon is very kind and accommodating. He answered all our questions and we can tell he is very knowledgeable of the community. Absolutely gorgeous remodeled clubhouse!!

Review №8

2024-06-19 23:26:38

Kudos to Franky! The best of the best. He is reliable, trustworthy, always kind and always smiling. Very knowledgeable and professional. We are lucky to have him.

Review №9

2018-07-19 22:38:21

Moving here has been an absolute dream. Everything in the apartment from the floors to the ceilings are so well made. I really dont consider this an apartment complex. It feels more like a condo/townhouse.The noticeable difference here is how quiet it is! I was not used to this at all. (We do live at the very back of the complex and dont face any other units, which is probably why it is so quiet.)One of our top reasons why we love living here is because of all the things we can do in walking distance. We are able to walk to Trader Joes (takes 3 minutes), walk to Chumash Park (maybe 2 minute walk), and weve even walked to the Starbucks on Kanan from the park.We have gone in the pool 3 times in the last week (in the afternoon and in the evening) and nobody was in the pool. Felt so private! The pool is also extremely clean and way bigger than I remembered.Since our balcony is facing the back of the complex, we do have a view of a warehouse. But it doesnt bother us much since they are only open during the week while we are at work anyways.The one thing (the fact that there is literally only one thing is amazing) that I wish they had was a spray nozzle for the kitchen sink. It doesnt have the faucet extender so it is a little difficult to spray down big pots in the sink.Another HUGE plus to this place, ceiling fans! On the lowest level you cant even hear the fan. So we sleep with it on all night.But probably hands down, one of the #1 reasons why we love living here is the parking. You get 2 assigned parking spots in the underground garage. You have a remote that opens the gate and a key that opens a door on the side of the garage. Its super safe and secure. And then any above ground parking is free to whoever. Not having the stress of no parking (like your average apartment complex) is a huge relief. Yes, this apartment is more on the pricier side, but Im telling you every penny is worth it. The extra hundred dollars you pay a month is paying for privacy, parking, landscape, the pool, the gym (which is amazing), peaceful surroundings, distance to everything, hiking trails, high quality hardware, large living spaces, speedy maintenance response, super friendly staff, etc.Also, they have food trucks every month that come and park at the complex! I mean, come on....

Review №10

2024-06-03 16:24:11

Franky as always does exceptional work heMeticulously & professionally handled removing and replacing an oven with care and skill..We appreciate his demeanor as he single-handedly completed the job… Maria came and mopped the floor, which we appreciated. Thank you guys.

Review №11

2024-05-31 02:47:15

***BEWARE***This property management is unprofessional and disregards tenant rights. They initiate legal proceedings without providing the legally required Pay or Quit Notice, as mandated by California. When confronted, they falsely claim to have issued the notice. This practice is not only unethical but also potentially illegal. Rent here at your own risk. Protect yourself and be aware of your rights as a tenant before considering this

Review №12

2024-04-03 22:10:25

Jenny and Jon in the Avalon front office have always been friendly, professional and very helpful in solving problems for me . They both symbolize the spirit of living in a community such as Avalon .I just renewed my lease and have recommended Avalon to several friends.

Review №13

2024-04-24 03:20:15

Lived here for 4 months now and I have to say this place is very well managed. The communication, response times for maintenance request, and fun little events like food trucks coming every Wednesday make this place great to live in. The amenities are very well maintained and clean as well.

Review №14

2024-06-18 07:47:06

Amazing place to live and the maintenance dept is always quick! Recently had an issue that Franky repaired immediately. Extremely professional and quick service.

Review №15

2023-12-18 20:43:05

Ralph is awesome. We had an emergency maintenance request this weekend and he came by from quite a distance away to help us. He solved the issue and as always was super friendly, helpful and prompt. He truly went above and beyond and we appreciate his helpfulness.

Review №16

2023-11-02 17:50:56

Ive been living at the Avalon Oak Creek now for over a year. the grounds are immaculate and the homes are well built and maintained. The community center employees are top notch professionals and have always communicated professionally and compassionately to any and all issues. Special shout out to Jonathan Mashaw who has been always quick to respond and incredibly kind and helpful during my time living here. He and the rest of the team are top notch and make living at Oak Creek a wonderful experience.

Review №17

2024-03-11 23:03:56

Lalo and Ralph from the Maintenance Department were exceptional, they stayed in contact with me, arrived quickly and took care of everything that I needed fixed in my unit and got it all done right away and they were extremely efficient. Thank you!

Review №18

2023-08-16 17:44:21

We have lived here for 7 months now, and Ive found it to be a very clean, tidy, and friendly community. I love the views of the mountains!The gym and pool are always nice and clean - everything is new and functioning as it should.The kitchens and bathrooms are WAY overdue for an upgrade, but thankfully the maintenance man, Jose Solis was quick to resolve any issue we had...with a cool, friendly attitude!My only other gripe would be the lack of access to the staff in the office. I dont like having to go through an app just to speak with someone when I need to. Thankfully, thats not very often.Overall though, its been our favorite place to live in L.A. so far!If youre looking for a friendly community I highly recommend.

Review №19

2024-06-20 02:44:45

I went to visit a friend and was having a Hard time finding the apartment, franky helped me find the address dispite him being so busy. Very Kind gentleman.

Review №20

2023-10-17 21:26:25

Love Avalon oak creek! Very beautiful community and the staff is very pleasant. I have been working with Jeannette Simon, and she is so helpful and responsive! She has made my moving experience so easy!

Review №21

2023-05-04 06:33:59

I moved to the community several months ago and my experience here thus far has been wonderful. I hope sharing my review after this amount of time helps those who may be interested in looking into moving to Avalon Oak Creek.Nermine in the leasing office was excellent in guiding me through the application process and showing me my unit. She responded to emails quickly and followed up with the maintenance team for an inquiry I had when I initially moved in. She made what could have been an average move-in experience into one of the best I have had.My experience with the maintenance team has also been great and they have always been quick and professional when I had any issues that had to be resolved in my unit. The app used to open tickets is easy to use streamlines the whole process.The area itself is beautiful and amenities are great. If you are looking into renting in this area, you should strongly consider Avalon Oak Creek!

Review №22

2023-04-28 17:15:50

We were looking for home away from home and we found this great community Avalon Oak creek. We came to this place and met with an amazing person named Nermine who assisted us and helped us in all the steps. If she would not be there to help us we would not have leased. We had to go 4 times to the leasing office and she was always available for us helping us and answering all our questions. We are so great full for all her help and Avalon is very lucky to have her. Very excited for our move in

Review №23

2023-09-29 18:47:23

Danielle gave me a wonderful tour this morning! She was very sweet and knowledgeable on the property. I loved how spacious the apartments were and clean the community is. Looking forward to bringing my husband back to check it out!

Review №24

2023-02-20 18:36:23

Avalon Oak Creek is a wonderful place to live. It’s a peaceful community with comfortable living spaces. The leasing office staff is always kind and welcoming, maintenance is quick and thorough, and the neighbors are pleasant and relaxed. The only thing I could ask as an improvement would be some sort of storage space in the garage. The apartments themselves have a respectable amount of closets and cabinets but for bigger items it would be nice to have a large space available.

Review №25

2023-11-03 22:38:27

The leasing office is amazing. Jonathan is extremely patient walking me through the application process and I am so excited to move into a newly renovated home. I recommend Avalon Oak Creek.

Review №26

2024-06-07 21:17:42

Thank you Christopher for my filterAlso Franky is wonderful, he always makes sure the residents are happyKathy

Review №27

2024-03-30 20:33:58

Jonathan and Jenny in the office are amazing. They are very professional and efficient in resolving community concerns. Positive attitude and always happy to help. I love this community.

Review №28

2024-06-15 18:56:51

Jon found the perfect new home for me. I’m so excited to move into the community!

Review №29

2023-10-10 19:01:48

My experience with the avalon community in Agoura hills, particularly with Mrs. Jeannette Simon is extremely bad. That same person was very unpleasant, rude, unwilling to rent the apartment and very lazy. I paid for an application fee of $107 which was never processed due to the fact that they never received my full application online. I expected a professional and reliable service after requesting for a refund for a service that was not done!! but of course not!!Do not apply there, it is impossible to reach them, they are very bad employees and very lazy

Review №30

2024-06-15 20:15:16

This community is gorgeous. Jon helped tremendously! I’m excited to move into the community.

Review №31

2022-10-27 18:14:41

My husband and I had a flood at our home and had to find a place quick. We searched everywhere and liked nothing. I don’t know why we didn’t come here first, would have saved us a lot of stress.Avalon Oak Creek is amazing! Just last night they catered a Halloween party for the complex in the new beautiful clubhouse. They really care about the residents. “They” are Jonathan and Nermine. They helped us from signing the lease to moving in. They are both very knowledgeable, helpful, understanding, and now good friends. I have to also say thank you to the great maintenance crew, Paco and Lalo, who have also have been a great help.Thank you all!Debbie G

Review №32

2022-08-26 19:13:17

My family and I have lived here for a little more than a year and we love this community. Everyone is very friendly and kind, from Nermine at the leasing office to Lalo on maintenance! I specifically want to highlight Lalo’s attention to detail and friendliness when we request maintenance’s services in our unit. He is always kind and mindful when he comes in, and he even cracks a few jokes with us here. He goes above and beyond for us to make sure that everything is functioning properly and doesn’t hesitate when we ask for help. He is great, and so is the rest of the maintenance team. The staff, the leasing office, and gorgeous and quaint community, everything is great here and my family and I genuinely love the Avalon Oak Creek!

Review №33

2022-12-03 16:26:29

This is a nice place to live. The grounds are beautiful, and the inside of the units are well maintained. The maintenance team are phenomenal. They are quick to respond, and they fix things properly. Lalo the manager is very communicative and wants to make sure the tenants are happy. They go above and beyond. The whole team is wonderful... Tim, Jose, Patricio.

Review №34

2021-10-07 18:45:44

I posted a review for Avalon Oak Creek a couple of years ago and feel compelled to share an update. I’ve been living here for going on 7 years now, and Avalon Oak Creek has been nothing short of fantastic. I’ve never had any worries while living here and any help with appliances or anything else is always taken care of ASAP and with care. The staff here is always phenomenal; super polite and generally friendly. Norene is fabulous; she is always super sweet, patient and helpful. Paco is awesome, very kind, patient and always extremely helpful whenever I need help fixing anything. Tim is also a delight; he has such a polite, kind and gentle demeanor, and it’s a privilege to have him over to help anytime I need help fixing something. Lalo and Armando are always working very hard, very helpful and professional. Kevin has been a joy since joining the office here, with positive energy and quite friendly. Delia, the property manager here for quite some time, does an excellent job running an impeccable apartment community and maintains a professional demeanor. Thank you to Avalon Oak Creek for everything and for all of your hard work. I highly recommend living here to everyone; you will feel extremely comfortable and safe.

Review №35

2023-10-25 22:03:14

We had a lovely tour with a very nice person, but that’s where the good experience stops. We found an apartment we loved and really looked forward to joining this community. Unfortunately the office staff ruined it. They are unwilling to accept paystubs if they are not in the PDF format they want. That seems reasonable right? Except no. I CAN provide a PDF version of my paystubs but their “third party” system won’t allow a Print to PDF document. They were unwilling to work with me to find a way to provide my paystubs, instead telling me the only other option is my bank statement. I said I refuse to give anyone my bank statement and have never had to provide one to rent an apartment. The woman I spoke to said “well it’s not us checking the statements”. Okay so that’s even LESS of a reason for me to submit bank statements when even YOU don’t know who is looking at my information! They also never call you back when they say they will. I had to call them to follow up several times. They refused to refund my application money even though they are the ones with prohibitive and discriminatory practices. What do you do if someone has paper pay stubs and paper bank statements? Too bad!! You can’t live here. Lesson learned, I will be warning everyone I know looking for quality apartments that this place is not it.

Review №36

2022-10-07 15:32:37

I lived in avalon oak creek for a few years and it was one of my favorite places I’ve ever lived! I lived alone with my daughter we always felt safe and well taken care of. The staff at Avalon is kind quick and attentive. Lalo is one of their best workers he was always there to help and help quickly and efficiently. I had to move because of work but I will definitely miss living here!

Review №37

2022-08-28 20:55:52

Leasing process was very easy. Apartment is in a great area! Lots to do nearby Thousand Oaks.My wife and I just recently moved from Irvine, so having a space that is less crowded with lots of available parking is fantastic.Lalo has amazing customer service skills and came in to help us with a few minor problems from moving in. Very professional and fast service.Only gripe I can think of is the office defaults to voicemail, but they still get back to people quickly, so not a huge deal for me.

Review №38

2022-08-18 05:11:31

We’ve been living in this community for more than two years. I’ve been meaning to post a review for awhile, and today’s events indicate that it’s time. The community is nice in many ways, but I’d like to write about the maintenance team specifically. Late this afternoon, our tiny dog snuck outside while I was walking into our home. Lalo and Jose (from the maintenance team) found her wandering out front of our building, took her in, kept her safe, and by the time we realized that she was gone, Jose had taken her to his home, where he and his lovely wife cared for her until I got there. Initially, Lalo had offered to drive to Jose’s house (after business hours) to retrieve her for me… when I have considered reviewing the community in the past, it’s actually been in response to the level of service provided by the maintenance team here. Jose, Tim, and others have shown up promptly every time I’ve put a request in, for any task great or small. They’re friendly, efficient, professional, and tidy when they come in to adjust or repair anything. Truly, I couldn’t ask for more. And today, they saved our dog. :) Again, a huge thank you to Jose and Lalo, also Tim and the others, for their kindness and for always going above and beyond.

Review №39

2023-10-19 02:37:23

Had a major noise disturbance with my water heater alarm.Called in and Ralph came all the way from ventura just to fix it. I really appreciate the speed at which this problem was resolved. It was probably annoying for our neighbors to hear as well and Im sure they appreciated it too.

Review №40

2022-09-17 19:30:44

I had an unplanned move and had to scramble to find something quickly. The leasing office and management are very accommodating and caring. especially Nermine, who has been so supportive and kind throughout the whole process. Maintenance is quick to respond and seem great as well. I have only been here for a week but it seems like I made the right choice!

Review №41

2022-08-25 18:34:17

I have been living in the community for over four years now. Avalon Oak Creek has a wonderful staff, always kind, friendly, helpful and professional. Lalo, Tim, Jose and the rest of the maintenance staff go above and beyond to support the community. Whatever it is you need they show up with a smile. You can always find one of them riding from job to job on the golf cart and they will happily stop to give you their time.

Review №42

2021-07-01 19:25:46

I cant even describe the amount of kindness and professionalism the Team at Avalon Oak Creek has! from the day I came here to look for my new home Norene Santos treated me as if she would her own Family. She was honest, patient and made sure I found the right location and apartment home I was looking for. It took months but she continued to care and follow up. Kevin Dunn, the office Manager even made sure to follow up and go over everything with me before my move in date. Now that I live here- Everyone including the maintenance team is truly like an extended Family that I can rely on and trust! They always make sure to offer a helping had even if it is out of their work hours. I hurt my wrist a few weeks ago and could not take my trash out- Kai who works in the leasing office offered t o come take my trash for me because I could not. Every single employee here is a true gem. I looked at many apartments in the area and nothing compared to Avalon Oak Creek and the amount of professionalism and kindness the team here shows their future tenants as well as tenants. Could not be happier with my decision to move here !!

Review №43

2023-09-20 22:36:08

Jenny was of great assistance to me in understanding my lease options and explaining how the technology package works. and best of all she is in the office almost everyday!

Review №44

2024-01-28 06:18:42

The maintenance workers here are top-notch they make sure everything is working at 100% and they never stop until they find and fix the problem. The maintenance here is number one.

Review №45

2020-02-23 01:50:46

My mother-in-law lives at Avalon Oak Creek and couldnt be more satisfied with the excellent service she receives anytime she has an issue in her apartment. The service people consistently respond very quickly after the request has been made, are very pleasant, and take care of whatever the problem is without delay. With respect to the office staff, we have dealt mainly with Edwin, who has been extremely pleasant, professional. and helpful, demonstrating good follow through on whatever assistance has been needed. The staff overall has really made a positive difference in the quality of the experience of living at Avalon Oak Creek.

Review №46

2022-11-29 19:54:23

A+ Maintenance Grounds Crew Lalo & Jose go over & above handling the needs within their field expediently, professionally and with an overall skill set that keeps Avalon Oak Creek immaculately credible.I personally thank them for the focused resolve and Care, not only for the residency but for the safety procured throughout the grounds getting the jobs done. Im definitely a hard critic, let it be known to all a well deserved over the top kudos to you guys!!!

Review №47

2018-12-14 03:14:19

My husband and I moved to the Avalon Oak Creek after living at another Avalon complex and we love it!The Avalon Oak Creek is beautiful with underground parking and walking trails in the complex as well as a neighboring (beautiful!!) park and trail to Trader Joes. Its a short walk to Old Agoura, which we love!Ive enjoyed getting to know other dog owners within the community and have found the majority of our neighbbors to be extremely kind and welcoming!The leasing office staff is quick, understanding, knowledgeable and very helpful! They TRULY do want their residents to enjoy their homes. We have really loved getting to know them.The gym and pool area is always clean and can host a number of people without it ever feeling crowded. I have never had an issue in the gym with needing a machine and it not being available- the same goes for lounge chairs by the pool.If youre looking for a reasonably priced apartment with a beautiful interior/exterior and a great team (office and maintenance) on site, then this is a wonderful option in Agoura Hills!

Review №48

2022-12-31 02:55:57

I wasn’t completely sure about the community until my wife and I were assisted by Nermine Awad. Wow! She is awesome! Unbelievably knowledgeable, nice, efficient and effective! Looking back I think we rented our new apartment because we felt so comfortable and taken of by this woman. Please do not let her take another job because I’m sure I’m not alone in my assessment. Thanks so much, Nermine! Best, Ray DeLaurentis . New tenant.

Review №49

2023-01-04 03:06:45

Maintenance and the actual apartments are great here, but if youre looking for any form of peace and quiet, then look somewhere else. The walls are very thin, so youll be able to hear your neighbor talking, closing cabinets, doing laundry, etc. Some neighbors know this and keep their noise levels down while some will yell on the phone late at night so you can hear their conversation word for word, slam the front door, or let their dog bark for hours on end. I left because of the constant noise and inability to sleep through the night without both earplugs and a noise machine (and sometimes that didnt even get rid of the noise enough). I lived there for 5 years and they were frequently doing some kind of renovation that made our home feel more like a construction site than a peaceful environment. There was so much turn over that only 3 out of 14 apartments in my area of the complex had the same tenants from when I initially moved in and a few of those apartments had 2-3 different tenants within those years. This place used to feel somewhat authentic and now its clearly more about the money than current tenant satisfaction. I moved out a few days ago and my blood pressure is already significantly down. If youre looking for peace and quiet or dont enjoy being startled awake most nights, then this isnt the place for you.

Review №50

2020-05-21 21:44:15

There are many aspects to selecting a place to live. Location, neighborhood, and neighbors. Avalon Oak Creek apartment homes is the ideal combination of all 3 with the added benefit of a truly dedicated and conscientious administrative and maintenance staff who daily show pride in their work.I moved in late February 2020. I had to call maintenance twice, everything was back in order by the next day. Special shout out to Maintenance Supervisor Victor Gonzalez, whose professional skills will qualify him as the “Swiss Army Knife” of maintenance, was very diplomatic and kind in explaining how I got myself stuck in the handicap lift.I have secured parking plus plenty of guest parking. I have easy access to the Ventura Freeway without the noise and smog. Unlike the Los Angeles basin Agoura Hills provides fresh clean air and a sense of community with an emphasis on healthy living, education and family. My neighbors, of all age groups, reflect those values.I was originally looking into a 55+ community where I could maintain a home office and be close to my grandchildren. Then my son asked, “So Papa, what do you plan to do for the next 30 years?” As long as they are able to maintain the resort atmosphere and excellent staff, I can see myself living at Avalon Oak Creek’s truly apartment homes 30 years from now.

Review №51

2023-01-07 19:09:40

Nermine helped us have a very smooth transition into our new home. Moving is very stressful especially when you dont have family around. She made this experience very pleasant for our family from touring on the first day to the final move-in. Thank you.

Review №52

2022-10-05 18:17:42

A great experience very excited to move to this beautiful community. Nermine and Jonathan guided us through the whole process to a happy ending. They were extremely helpful and always available to answer or all questions and concerns. We happy to call Avalon oak creek our home

Review №53

2019-12-30 19:47:45

Love the Avalon Oak Creek! From the beginning, the move went smoothly. Edwin and the young lady upfront have been very helpful. The application process was very easy and we were approved the same day! On our move in day, Edwin explained thoroughly and answered all of our questions. The staff is very friendly and I am so excited to be a part of the community! We live at the very back of the community and so far it seems to very quite and peaceful.

Review №54

2020-09-01 18:04:39

We absolutely LOVE living here! We been here for almost a year and every single day we look forward to coming to our peaceful home. Gabby helped us from the beginning get our apartment. She was so extremely helpful and sweet! From the amenities to the maintenance and to the lovely staff here everyone is amazing! Parking is also a relief! There is always parking in front of our apartment and you won’t need to walk far to get to your home. You will love living here 💖

Review №55

2020-12-11 00:57:26

So far this place has been great! Just moving in today, and Norene was so helpful and professional. She made it easy. Edwin accommodated us early in the week so we could see the unit for measuring - also very professional and helpful. If this is any indication, this will be a great experience.Will update after we have a chance to move in officially and live here a while. We know some neighbors already, so we feel at home!!December 10th:Just an update. The unit has been very nice and the Community is in a great location. Ended up needing to break our lease (using the 30 day guarantee and for happy reasons). Edwin and Norene were extremely helpful processing the early termination. It was quick and easy. No pressure or issues. Just professional assistance and even words of congratulations and support.As such, if I needed another short term rental, I would immediately think of Avalon Oak Creek as a first choice. We werent here long, but it was a pleasant stay without complaint.

Review №56

2019-09-18 23:12:19

I have been living in Avalon Creek apartments for almost 1 year. I love to live here! Amazing place for living with kids. There are A lot of grocery stories, cafes and more. The best schools! Close to freeway, but I don’t hear noise! Price is not chip and apartments are not new (kitchen), but we love it anyway !Gabriela (Sales and Service Supervisor) is professional specialist and the nicest person!

Review №57

2016-05-20 14:41:13

It was a great experience living in this apartment complex. The apartments were spacious and very light. The location is great, right next to the 101 and walking distance to Trader Joes + a number of food spots.The best part about living at Avalon Oak Creek is definitely the service. I accidentally locked myself out of the garage in my building on labor day and they were able to help me get in. The move in/ move out process was also incredible smooth and easy! Would definitely recommend to friends!

Review №58

2024-03-01 20:39:30

Franky from maintenance did a great job with plumbing repairs in my apt. He was prompt, professional, and completed work quickly.

Review №59

2024-03-12 03:53:54

Beautiful property, very clean, I toured it last week, friendly staff, specially Marta, Franky and Ralph

Review №60

2022-12-13 04:37:40

Nermine and Jonathan in the leasing office are incredible. I just moved in here and they made the whole process very easy. Great communication and customer service from both of them. The community is very lovely and in a great location. So far loving it!

Review №61

2020-11-05 21:07:40

Absolutely love it here! I lived here 5 years ago and moved back this summer because theres honestly no place like it around here. The people who work in the leasing office are amazing, maintenance is quick, the neighborhood is clean and the apartments are spacious and so nice. Nothing about this place feels like a typical apartment. It truly feels like a home. The customer service from the leasing office staff is above and beyond. It might be on the pricier side but it is worth every penny. I plan on being here for a long time until I am able to buy my own home. :)

Review №62

2022-03-30 20:50:52

My family and I are thinking of moving to the area and have heard great things about the community from our friends. We scheduled a tour with Kevin and I have to say the things we heard are true! The grounds were beautiful and Kevin walked us through the logistics of the potential move as well as local spots to check out. It was a very positive experience.

Review №63

2022-08-17 18:34:46

This place is the best place to call home. The whole team is very pleasant and professional. They were very accommodating to all my requests, specially when I was looking to move to a more spacious apartment home Jonathan and Nermine very helpful and made the move very smooth. I am very happy to call Avalon Oak creek home

Review №64

2022-07-16 00:12:38

Jon, Danielle, Nermine, Lalo, and Jose are amazing and make living here very nice and comfortable. Seldom has there been an issue but if anything comes up they are so fast and gracious to respond. Would definitely recommend living here!

Review №65

2022-08-15 17:56:59

Great place to live! Armando and the Maintenance team are hard working, fast and super responsive! The community is very well kept and clean. Management goes above and beyond to keep residents happy. I highly recommend

Review №66

2021-02-20 20:00:38

While Im not lucky enough to be a tenant just yet, I am very impressed with the way Ive been treated so far. Norene and Sidney have been extremely pleasant and helpful during the apartment search process. Norene takes the time to stay in touch with me, answer my questions, and keep my specific wish list in mind. She understands that this will be a big move for me and she has been so very lovely assisting me along the way. Hopefully, Ill be a tenant sometime within the next few months...lucky me! Thank you Ladies!!!

Review №67

2018-05-16 19:36:04

Rosalind was the perfect first encounter to my new home. She is engaging, courteous and has a very warm personality, not to mention professional. Avalon is lucky to have such a gracious person as their employee, and Oak Creek is even luckier that she is employed here.

Review №68

2020-02-25 15:10:13

The office staff is so friendly and helpful. When I moved in a delivery company caused some slight damage to my walls and carpet. The office manager, Gabriela helped me with my claim against them. The complex is very clean and quiet. Very happy with my experience here!

Review №69

2022-07-31 15:29:27

Had a great first day experience with our move in at the Avalon Oak Creek. Jonathan was great and made the process very smooth. The pizza party at the end of the day was a nice touch to the restart of our experience with Avalon.

Review №70

2019-06-27 23:18:16

Avalon oak creek is best of the best! Apartments are great, community is spectacular, WONDERFUL MANAGEMENT!!! My whole family love Gaby and her team! She is very helpful, very responsive person. The community is a resort style living, very mellow neighbors, best schools!

Review №71

2020-12-09 22:44:48

To Avalon Oak Creek:We would like to recognize your exceptional maintenance and office staff at Avalon Oak Creek. We recently moved in and discovered a few items that needed attention. When we contacted the front office we were greeted by a friendly and very helpful staff member who made this process pain free. Within a day, professional and very helpful maintenance technicians arrived to make the requested repairs. The maintenance technicians repaired the reported issues, but also went above and beyond by fixing a couple other problems that wasn’t yet reported.In addition, they arrived prepared with a smile on thier face exemplifying an incredible work ethic. It is greatly appreciated to receive such care and attention in our home.Overall, the care we have received from your entire staff has been exceptional.Sincerely,Nancy SuarezJulie Pescetto

Review №72

2018-03-12 19:19:04

Weve just moved in and the whole experience has been amazing! Kevin has been an absolute superstar! From the relaxed viewing and answering all our questions, to opening our apartment and loading in furniture that arrived days early (when we couldnt be there) to just mention a few ways hes helped! The whole team here continues to deliver on friendly help whenever needed and they truly do deliver on creating an authentic sense of community! We have two little kids who also love it here! I would recommend living here to anyone!- provided youre nice neighbours! (-;

Review №73

2016-06-21 20:20:17

This is a great community. The leasing office staff is fantastic, and I cant say enough about how great the maintenance staff is. The whole team seems to really care about the residents and keeping them happy. Ive lived all over the LA area and this has been my favorite place as far as the staff, the other residents, the amenities and how nice our apartment is..

Review №74

2022-12-31 03:23:57

Aside from being a cozy, beautifully kept apartment complex, nestled in Agoura Hills, AOCs apartments are better in size than we expected, and surprisingly better in price as well. Also, salesperson, Nermine Awad is wonderful! She immediately made us feel comfortable, gave us a fun tour, answered all our questions and helped us every step of the way applying! Thank you Nermine! It is because of you we are now living happily (ever after!)

Review №75

2023-01-27 23:31:14

Jonathan and Nermine are awesome! They found the perfect new home in the community! Paco from the maintenance team did a great job with the new home! Thank you!

Review №76

2021-09-24 23:09:27

After having to find another place to live for my grandpa, I am grateful that we found Mr. Dunn and the rest of the Avalon team. All other living situations (other than homes, which Salvador did not want) were not anywhere near as personable or welcoming. I thank the team here for the friendly personalities that Salvador sees everyday and talks to me about on a regular basis. He is very happy to have a new place to call home.

Review №77

2019-09-13 18:59:02

I visited the community with a friend who was looking for a new apartment. I was helped by Edwin who is a leasing specialist . We arrived early to our appointment and he was nice enough to take us earlier. Overall it is a beautiful community and everyone who works in the office was nice and respectful.

Review №78

2020-11-28 02:45:58

Avalon Oak Creek has been our home for 5 years and is a fantastic place to live. The personnel are timely, professional, and courteous. Edwin, in particular, has been our go-to person and always takes care of us. The units are spacious and the amenities are up to date and clean.

Review №79

2019-10-16 03:43:26

I have not moved in just yet, but I am so happy I found this place. I had been living at Avalon Warner Place in Canoga Park and decided I needed to be back in Agoura to be closer to my family again. I looked at Oak Creek and decided I wanted to apply. Edwin, my community consultant, has been so so helpful through the transfer process and guiding me through the process of transferring from one Avalon to another. He takes time to answer all my questions and give me updated on where I am on the process.Ive signed my lease and am so excited to move in to such a great community!!!

Review №80

2022-11-30 19:04:52

The maintenance team is very sweet, Jose Solis in particular, has gone above and beyond to make sure my home is up to date. He is always quick, kind, and does more than asked of him to ensure comfortability. Thanks Jose!

Review №81

2019-09-12 22:42:29

Delia is an outstanding manager and wears her cloth of leadership in a way that you can tell empowers others. Armando as well. The best ever.Service and repairs are done promptly and very well.The office staff is always available and gracious. The maintenance team work tirelessly and selflessly.Thanks Delia, Armando, Victor, Edwin, Galey, Tim, Mario, and Paco.It’s a caring place to live and the whole staff gives 100% of their best to make it home for all.

Review №82

2021-09-29 21:15:01

My wife and I toured this property for our next residence. I was sold on first sight just by the upkeep on the property. After a full tour it wasn’t even a question the boss(my wife) loved it. I also ran into their service manager, I can’t remember his name but he was really polite and answered some questions I had as far as the property maintenance and how old it was. If it was not for my work letting me know two days ago I would be transferring this was going to be our next home. We leave reviews for people who put in the hard work and it’s very deserving. So yes I recommend this place.

Review №83

2022-11-03 21:30:09

We were very pleased with Nermine Awad on finding a place to live at Avalon. She was very helpful throughout this whole process. She was super kind and respectful throughout this process from the beginning to the end. Her commutation was excellent. Thank you Nermine. from Esa And Sarita

Review №84

2023-10-04 20:52:29

Amazing place to live! The moving process was as easy as it can be thanks to Jeannette Simons help, the amenities are beautiful, and the location is just perfect.

Review №85

2019-01-14 19:35:58

Have lived there for 6 months and moved out. After I moved out I called back to ask something, the stuff was really rude and hang up my call while I was still talking claiming that “sorry I need to go”.The place is not as clean as people described, there are cockroaches on the road during the night. Silverfish and spiders can be seen everyday in the room.I have moved to Eaves, which is also under Avalon, much better floor plan and even much cheaper price than this Avalon Oak Creek.

Review №86

2021-09-29 06:33:37

We’ve had our fair share of issues, not necessarily the complexes fault but this is for Lalo. He has gone above and beyond, multiple times to show how much he cares about the residents here. He is kind, caring, compassionate, and non-argumentative. Customer service seems to be non-existent now a days, but Lalo went out of his way multiple times. He should definitely be rewarded for his kindness, compassion, and stellar customer service.

Review №87

2023-10-17 18:33:17

Lalo, Jenny and Jonathan provide great customer service. I love my new home at the beautiful community. Thank you

Review №88

2017-10-28 00:26:50

Rosalind is the best!!! She is so accommodating and always available to help!! She has assisted with anything from great local referrals to helping me get my keys out of the dumpster!! We moved in March and I couldn’t say enough great things about he Avalon Management team. The property is clean and safe.

Review №89

2017-06-25 03:25:04

My name is Judy and I also live at Avalon Oak Creek in Agoura Hills. Last year we decided to move back to Agoura. I have only the BEST things to say about Rosalind Cox. Her presentation, knowledge and warm personality made the experience easy and smooth. The Avalon did an excellent job by hiring such an excellent employee. Rosalind was there to take care of any question and any situation that needed attention. I rate her with a 10 !!!!Kevin, a co-worker of Rosalind, has also impressed me. I think he is easily another example of a fine employee !Judy Portnoy

Review №90

2020-09-11 22:57:34

We love our place! Great neighborhood and helpful staff! Gaby, Edwin and Norene are awesome and always ready to help! Victor and the maintenance staff are great and quick to respond!We love our place, thank you Avalon Oak Creek! Keep up the good work!

Review №91

2017-11-27 06:01:41

I’ve just renewed my lease (3rd year) because I️ really like the area and physical apartment. However, I️ recently asked the leasing office if they would consider having my carpets cleaned in the high traffic areas (not moving furniture or anything). I️ explained I️ have no pets or stains and would really love if the carpet cleaners so frequently on site could stop by. I️ was quite rudely rebuffed and told this is no longer an incentive.After three years with only one service request (for our building AC outage) and enduring loud neighbors, the death of the many next door while inside his apartment, endless pool refinishing and no use, rent increases, and a stolen bike, I️ felt like a simple carpet request could have been more kindly turned down.

Review №92

2020-02-28 04:04:52

A clean and quiet community to live in. Love the No hassle maintenance requests that gets taken care of within a day. Neatly maintained gym and pool. The staff at the leasing office are really sweet, especially the manager Gabe.

Review №93

2022-09-03 08:29:16

I’m a current resident and i’ve always had issues with a few old appliances. while the others who came in always partially fixed it, it was Jose and Lalo who recognized the issue with chipset and changed the entire microwave. they rectified the doorknobs issues and many more. Maintenance people are very generous.

Review №94

2018-03-17 23:44:18

I very much enjoyed my tour of the complexes, some of the other areas Ive visited were a little pushy and distant. This tour however was very informative and just an all around pleasure to go on. Our tour on the golf cart was a blast! Minimal walking and a great host to explain everything! Highly recommend if you are looking for a nice area around a nice scenic area of Southern California!

Review №95

2022-08-09 20:32:39

Best maintenance crew! They were so responsive, helpful, and knowledgeable. They came and fixed my maintenance issue quickly and effectively. I’m so happy with their service. Thank you, Jose and Lalo!

Review №96

2021-09-20 17:01:46

Thank you to maintenance. They completed our plumbing issue with lighting speed and quality. We highly recommend avalonbay. Great facility and the office personnel, Noreen and others, are great to deal with. Very well kept premises and convenient location!

Review №97

2020-02-24 21:41:18

What You Need To Know:- Office staff are friendly and easily reached via phone or email- Easy access to 101 as well as PCH via Kanan- Multiple shipping centers within easy walking distance- Secure shared areas: gym and pool are key access only, garage is remote access only- Ample visitor parking- Amazon Lockers in main officeMy Experience:After living at Avalon Oak Creek for 2+ years, I have only great things to say. The renting and move-in process was swift and efficient, and I was always met with friendly employees. Avalon Oak Creek is a fantastic complex, and I recommend it to anyone who is looking for housing in the area.

Review №98

2023-03-30 23:27:08

Love living here — everyone is nice! Lalo from maintenance is super helpful and always takes care of anything if there is ever a problem. Really beautiful property

Review №99

2017-05-16 23:20:04

My family and I our so grateful to be in our Avalon Oak Creek apartment. We have just made a move from Houston, Texas. Where we have lived for 33 years to California to be closer to our daughter and grandchildren. None of this would have been possible without the wonderful help of Rosalind. She was able to find us a prefect apartment to suit our needs. Moving long distance is always difficult, but Rosalind guided us every step of the way. Our apartment is beautiful and we are very happy to be here. We feel that special recognition should be given to Rosalind. She is a rare find in todays world and a huge credit to your organization.

Review №100

2018-11-11 18:43:16

Great community! We have been living here for 18 months and couldn’t be happier. Excellent staff and superb maintenance crew. Everyone who visits us always mentions how nice the apartment complex looks. Lots of families and very safe. Highly recommended!

Review №101

2019-11-23 19:42:04

Avalon oak creek apartments is a nice facility, however, the people and management are unfriendly. Your neighbors will run to management complaining instead of speaking to you about the problem. On one evening, our dog barked while we were away from home for an hour, then later our autistic son had a meltdown and slammed a door. The next day we were threatened with three days notice and eviction if the neighbors complained about us again. This kind of treatment is ridiculous and broke disability laws. In our 30 days here, before we had enough and left, my kids scooters were stolen off the porch, and my car was vandalized for parking in front of another building.

Review №102

2019-03-16 23:59:44

Great professional office staff. Always go the extra mile to help out. Brittany was great, so sorry to see her leave. Well maintained grounds. Maintainence crew very polite. Will definitely come back again!

Review №103

2021-06-24 16:16:49

My husband and I had just moved into our apartment not five hours earlier and when we returned from grocery shopping we opened the freezer only to find a scene like Niagara Falls in the winter! We contacted maintenance immediately and within 10 minutes they were there to repair the leak. Very professional and quick. Thank you gentleman for your assistance.

Review №104

2019-12-17 23:09:36

Incredibly clean community with very friendly staff. Office staff are extremely helpful and very knowledgeable with the community and area. Was interested in a townhome but unfortunately none were available. Definitely would recommend anyone interested to move to your lovely community, thank you Edwin, Gaby and Norene for your awesome service. :)

Review №105

2016-01-12 18:39:00

I moved in 10 days ago. The grounds, management, and maintenance team are top 1%. I truly love the fact that we are so close to Trader Joes :)Need maintenance over the weekend and they were responsive. The sales team, Nicholas, Grant, and Matt are professional, friendly, and knowledgeable about the area.I recommend this property.

Review №106

2023-04-27 15:22:13

Nermine in the leasing office has been wonderful- from making move in easy to promptly taking care of my requests as a resident, Im very happy with the service here thanks to her! Thank you for all your help Nermine!

Review №107

2021-12-21 18:35:10

****changing my initial review****Upon move out after living there for SEVEN months they’re charging us $1000 for a carpet replacement 😂😂 never in my life have I been charged this heinous amount for anything in a rental. BEWARE upon move out. The carpet was brand new and we cleaned our apartment at least twice a week. We called to ask what the $1000 charge was and that’s when they disclosed it was the carpet. They never sent us an itemized list of damages or receipts UNTIL we disputed the charges. Absolute joke of a complex.If you enjoy high rent, high move out charges, horrible (high priced) internet that doesn’t work & the constant noise of the 101 this is the place for you!

Review №108

2024-03-11 23:50:02

Franky was punctual and professional as always, thank you for going above and beyond .

Review №109

2020-02-21 18:35:31

I want to thank Gabriela Portapilla for her assistance. She is knowledgeable and professional. A 5 star in my book!Thanks to Victor and Edmund for a smooth move out. Victor and his maintenance team always provided fast and excellent service when needed.They all are knowledgeable and talented when called upon to solve problems.

Review №110

2019-02-21 22:03:34

I love living at Avalon Oak Creek! The amenities, atmosphere and apartment are phenomenal! Special shout out to the manager Gaby and her staff that has always been extremely helpful, informative, responsive and polite.

Review №111

2016-06-07 22:08:13

Since I have lived in this complex for some time, I have had a few maintenance issues. I wanted to specifically mention George from the maintenance crew. Every time George has worked on ANYTHING in my apartment it is fixed promptly and correctly the first time. He is always friendly and courteous on top of knowing his stuff!

Review №112

2020-06-30 01:29:00

After looking at several apartments in the Conejo Valley, my husband and I chose Avalon Oak Creek for its quiet, spacious laid out grounds and amenities. We love the close proximity to the freeway and shopping. Norene in the leasing office was extremely helpful and available to answer questions.

Review №113

2018-03-11 00:06:53

I lived for a year. Still I can say that it was really good choice to decided to live Avalon Oak Creek. Because everyone who working here are really kind for us and solve any problem together. Moreover, this location are the best place to live with family in my life.

Review №114

2020-09-11 22:03:57

The move-in process was smooth and so far, every experience with the maintenance and management team has been quick and efficient. Special shout out to Gabby who has gone above and beyond a few times to ensure maintenance properly handled what could have been a messy situation.As for the amenities, since everything has been suspended by COVID, I cant really provide any feedback.

Review №115

2017-09-03 03:23:17

This has to be the best apartment living in the entire Conejo Valley. The office staff is responsive, respectful and caring. The maintenance staff is knowledgeable and professional. I have lived in this community for ten happy years and I can not imagine living anywhere else.

Review №116

2019-03-23 01:13:26

Ive been with Avalon for about six years. I wanted to give a big shout out to Delia Mannino. She was at both Avalon communities I was at and really helped me and my family through a tough time. Shes been super solid and always very kind. Thanks again Delia!!

Review №117

2016-05-28 22:41:08

Washing machine broke (would not turn on when closed the hatch, not the computerized version, old school). Maintenance crew did a wonderful job, didnt replace the washing machine, but actually fixed the mechanics and replaced a few gagets and now, works like new. Impressed with the work.Parking space is amazing. No trouble finding parking ever unless building parking lot is getting fixed or painted.

Review №118

2017-03-02 22:24:53

Rosalyn in the leasing office couldnt have been more helpful throughout the process of signing the lease to our move in. Definitely an asset to this community. We love it here at Oak Creek, and couldnt be happier with our choice to rent here again with Avalon!

Review №119

2016-06-23 22:06:30

Just moved in... I really love it here. The office staff is great! My daughter came to visit and doesnt want to leave. The heated pool and cabanas make it feel like were in a resort. I almost expect to walk in and see my bed made.. no such luck:-) Walked to the concert in the park, Trader Joes and lunch at Wild Flour. Tons to do!! Thank you!

Review №120

2021-05-14 03:05:12

It’s easy to provide great service when things are going well but the true test is when things go south. Victor is an awesome maintenance supervisor. You can always count on him to handle the occasional hiccup quickly and efficiently.

Review №121

2017-10-13 03:10:12

I have relocated myself from Boston to Los Angeles. Everything here has been new, at times, even exotic to me. Miles, a community consultant at Avalon Oak Creek and Calabasas has been very courteous, informative, and kind in many ways! :) No question, with the invaluable asset like Miles, Avalon is prosperous and beneficial to customers!!!Miles! Thank you so much! :)In addition, I am very grateful for Rosalinds kind and thoughtful help for my initial search, as well! Miles and Rosalind are true treasures here! ☆☆☆

Review №122

2020-04-17 00:06:40

Avalon Oak Creek is a very beautiful community. The maintenance team is very prompt, polite and responsive such as Victor and Edwin. I wish the sales team can be as efficient as the maintenance team.

Review №123

2023-11-03 00:38:54

I want to commend Franky from the maintenance service that came one night at 2 am because an alarm went off intermittently.He also follow up the need to change an alarm set, and always with a smile.

Review №124

2019-12-16 23:46:26

I have been here for a year now and am really enjoying my new “home”.It’s very safe, surrounded with beautiful mountains and hills as well as streams. It’s also very convenient; closed to stores, markets, restaurants, parks and excellent schools.The management staffs are not only nice but also very professional.I highly recommend this place to anyone looking for a very nice home.

Review №125

2020-03-05 00:44:47

I would like to share with you how very polite and knowledgeable I find your employee Mauro.Whenever Mauro is at the apartment he is most helpful and does good work. I enjoy meeting with Mauro and have heard the same from others living hear me.He is an asset to your company.Sincerely.

Review №126

2022-11-16 17:27:31

Nermine is the best! Beyond helpful and on top of all aspects of move-in and lease signing. We have never had a smoother process!

Review №127

2023-07-01 16:09:05

I was going to move my aunt and uncle in there but after seeing the list of prejudiced dog breed restrictions, I would not consider it. They are not dog friendly if they ban certain breeds.

Review №128

2021-02-02 00:34:21

The staff at Avalon is extremely nice. You are always greeted with a smile. The people are kind, helpful, efficient and always ready to help!You will not be unhappy here. This is the way it should always be . ❗️‼️😊🙏🏻

Review №129

2019-03-22 17:11:54

Compliments to the maintenance staff who are very helpful. Specifically, Mauro and Edwin whom are always happy and eager to assist. They are polite and kind. An asset to Avalon Oak Creek. Chandra & Johnny

Review №130

2023-10-02 06:03:40

Thank you very much to Raul and Frankie who have been attending to my moving in needs like brothers of a great community who welcomed with a sense of belonging. ✊🙏

Review №131

2017-01-02 14:16:52

Ive only been here for about 7 months but so far everything has been great!My only con is the space in the apartments, but maybe its just me because all the other places Ive lived have been very large.I will say that all other apartments I looked at within a 20 minute radius seem to be even smaller! Could just be CA?

Review №132

2020-10-13 16:54:17

I would give a sixth star if I could. Not inexpensive but you get what you paid for. I’ve lived here for 2 1/2 years. The staff is outstanding! Between Victor and Edwin I’ve never been let down! Highly recommend this property... Thank You

Review №133

2022-08-15 21:05:13

I just moved in today and the process was great! Special shout to Nermine in the office who was really helpful! So happy to call Avalon Oak Creek home!

Review №134

2023-01-19 17:21:13

Nermine was great help with the entire process. Very professional and always able to answer any questions I had. Thank you to the whole Avalon team!

Review №135

2021-05-14 02:59:40

Delia is a great manager. She truly cares for the residents on a personal level and has always taken care of us. We love this community.

Review №136

2020-02-28 01:58:40

I would like to first recognize Delia Mannino for her hospitality and leadership. Victor and his team have always been prompt, kind and professional. Gabriela Portapila and Edwin Franco have made us feel at home, and have gone above and beyond to accommodate our family.

Review №137

2016-09-30 01:53:18

BAD INTERNET, GREAT AMENITIES - I recently moved in, and this is an (otherwise) great apartment! The staff are congenial and helpful, the layout is well planned out, and its got a great location near Trader Joes. Theres even a pool and a gym! However...There is a very large problem lurking behind the walls: Theres only one ISP, and its AT&T DSL. The best speeds youll get here are 40Mbps, and youll pay $60 per month (With $180 ETF) for the privilege. Time Warner Cable can get you up to 600Mbps for a similar price, but they cant service this apartment because of an MDU Exclusivity Contract Avalon made with AT&T when building it. The sales staff will say theyre Cable Ready, but thats a lie. You can get DirecTV, but thats your only TV choice. If you hate buffering and need a modern internet speed, steer clear.

Review №138

2019-10-04 22:59:27

Been living there for nearly 3 years and loving it. The area is quiet with beautiful landscape, and constant maintenance. All I wish is that appliance gets a little upgrade, however Its fine right now.

Review №139

2021-06-06 03:13:55

I was looking for 2bd apartment in this Avalon complex.An agent name Sidney set an appointment and Emailed me 3 time to confirm, I confirmed and showed there on time just to find out that there is no unit 2bd to show. That stupid agent name Sidney made me drive an hour and a half

Review №140

2022-12-03 19:47:34

The Move in process was super efficient and great! Clean, beautiful community. Nermine was especially helpful with everything!

Review №141

2017-01-10 18:44:01

Our apartment at Avalon Oak Creek is delightful. The staff and maintenance workers are very attentive and amiable, and the location is so convenient and lovely. Thanks, Avalon! :-)

Review №142

2017-06-02 19:37:25

We enjoyed living at Avalon Oak Creek in Agoura Hills. Everyone from the office and maintance has been very friendly and helpful. All areas inside and out are well maintained. Sorry we have to move.

Review №143

2023-06-30 23:16:12

Jonathan was great, he found our family the perfect home at Avalon Oak creek and we love it here !

Review №144

2022-08-17 19:44:10

Nermine, Danielle, and Jonathan were extremely helpful in the move-in and application process. Seamless, easy, and consistent contact without worries of miscommunication.

Review №145

2017-09-14 23:53:23

So glad to be back at Oak Creek again. Thank you Rosalind for helping me with my move in process. Victor and Paco are awesome with any work orders! Love Oak creek.

Review №146

2018-12-13 19:46:30

Incredibly clean and safe community! In addition, the leasing office staff is about as helpful and professional as you are going to find in the business. I would recommend this apartment community to anyone.

Review №147

2017-07-17 19:12:08

Have had the occasion to call Maintenance for a few things lately, and always, always, they take care of things quickly and professionally. Their responsiveness and the quality of their work are greatly appreciated.

Review №148

2022-08-10 00:48:27

Nermin was very flexible and kind. Went out of her way to help us, staying late when we were driving in from far away.

Review №149

2022-08-10 01:26:20

Team is awesome and efficient, great place to live and feel welcomed. And they get things done. Office and Maintenance are friendly!!!!!!

Review №150

2022-09-08 04:49:23

My air conditioner broke down today, maintenance was excellent, lamp is a great guy he is always willing to help me, thank you Avalon

Review №151

2021-09-24 23:06:43

Beautiful apartment homes with great amenities! Staff was super helpful and knowledgeable. Norene was super friendly and was able to answer all of my questions.

Review №152

2022-07-15 22:49:07

We just moved in today and Nermine and Danielle are great! So happy to call Avalon home!

Review №153

2016-04-03 20:07:36

I moved in almost a month ago. Place is amazing. Super clean, quite and right next door to Trader Joes. I honestly couldnt be happier with the decision to move in here

Review №154

2018-07-31 07:09:06

Ross is so awesome. She can provide any information you need.The community is peaceful, private feel like real home.

Review №155

2018-12-13 22:13:48

I recently toured the location with the help from Rosalind, who went above and beyond at answering all my questions and made me feel right at home. A great community and the experience was made even better by how friendly and welcoming the staff was, especially Rosalind!!

Review №156

2022-11-11 20:06:34

No positive adjectives good enough to desribe my experience with Nermine and Jonathan in Administration office!! &:o)

Review №157

2017-05-31 18:03:55

Rosalind is amazing! She is extremely friendly and professional. I highly recommend living at Avalon Oak Creek.

Review №158

2017-06-29 22:45:24

I have only been here a week but so far it has been a great experience! Rosalind in the front office was very helpful with the leasing and move in process.

Review №159

2017-04-09 00:11:18

Excellent Staff! Love the Maintenance Crew & Staff, too bad your prices are ridiculously high or I would have renewed my lease. Disappointed with Corporate. Thank you!

Review №160

2017-03-31 04:46:59

I am amazed how clean, quiet t he community is and how efficient the maintenance crew is. I havent been here very long but really enjoy living here.

Review №161

2022-11-19 23:40:03

Omg omg omg Nermine was sooooo amazing. She’s the best. 🤘😎🤘 Avalon Oak Creek is the best!

Review №162

2021-03-11 01:47:15

I stopped by this apartment complex, it was very nice and modern. Unfortunately the office was closed today, but was helped by a maintenance guy named Victor, who was very polite and helpful.

Review №163

2019-08-20 04:41:58

The upkeep in this place is outstanding. They attend to requests ASAP. Highly recommend this location. Easy access to freeways, restaurants and boutique shops.

Review №164

2020-06-18 20:00:03

Good experience, staff are extremely helpful and easy to communicate with. Norene, Edwin, Maro, all of the staff are exceptional. Would recommend.

Review №165

2021-05-17 21:20:14

I put in a work order and the same day Victor and Paco came to fix the problem. They quickly diagnosed and fixed the issue.

Review №166

2023-03-29 23:10:01

I was visiting my daughter and was impressed with the maintenance personnel Lalo and Jose are amazing

Review №167

2021-09-28 23:57:10

We just moved in and loving it so far! Really beautiful community, the leasing staff is very accommodating and friendly.

Review №168

2023-03-31 22:31:05

Toured this property last week, i was very impressed, very clean property amazing maintenance personel

Review №169

2022-10-18 21:20:01

Loving this place already! Everyone is so nice and friendly. Super clean and progressional. Highly recommended.

Review №170

2022-03-30 21:29:04

This property is very well maintained, all employees are very helpful, and overall just a great experience on the tour!

Review №171

2023-03-31 22:35:14

Beautiful community, great location, nermine and jonathan are very helpful, definitely recommend it

Review №172

2023-03-31 22:38:25

This property is very nice, great amenities, and easy access to shops and restaurants

Review №173

2023-03-31 22:32:33

Love it here,Maintenance is always very helpful paco and Jose are the best

Review №174

2022-03-30 20:44:11

Been living here for 2 years maintenance is always very helpful specially Lalo and Jose

Review №175

2022-08-10 01:38:57

Maintenance always helpful, I called them about a irrigation leak and they were on it right away

Review №176

2019-03-18 19:25:55

Gabriela was marvelous! She was not only helpful but she was patient and did everything beyond her duty!

Review №177

2022-11-21 23:06:33

Beautiful grounds friendly staff thoughtful professional fast maintenance crew especially Lalo! Thank you!!!

Review №178

2022-12-20 23:44:38

Lalo is always very helpful, he does amazing job in the property

Review №179

2017-07-06 22:20:25

Quiet neighborhood, great amenities, friendly management, lots of parking and spacious apartments. An all around good experience so far.

Review №180

2020-06-30 00:20:42

The services provided and the administration here are excellent, the neighbors are nice, I love here :)

Review №181

2012-11-10 10:01:34

Ive lived her almost three years now and I couldnt be happier! Very well kept community!

Review №182

2022-08-10 01:36:47

Maintenance is very helpful, Lalo and Jose are always willing to go above and beyond

Review №183

2020-08-05 23:06:57

I highly recommend here. The staffs here are really kind and they all patiently solved all problems you asked. In addition, they have flexible tenancies.

Review №184

2021-05-27 16:24:24

The community was very nice and the staff was very helpful. Kevin was a great help!

Review №185

2021-02-22 20:44:59

Kevin and Norene in the office are fantastic! Very professional, courteous, and helpful!

Review №186

2022-07-15 21:16:03

Very clean property, I toured it, staff was helpful and friendly

Review №187

2022-03-28 21:05:08

Really nice community, and Kevin in particular was super helpful

Review №188

2024-06-19 02:41:29

Love living here

Review №189

2018-12-08 21:25:37

Rosalind is wonderful and helped me find the perfect apartment!

Review №190

2022-03-30 21:00:51

Beautiful location, lots to do in the area, family friendly, friendly staff!

Review №191

2018-01-13 20:11:10

Excellent maintenance team experience once again. Responsive, professional problem solvers. Thank you!

Review №192

2019-09-24 00:48:58

So far it’s an amazing place to live in and the staff is so polite!

Review №193

2018-12-13 08:01:30

I really appreciate the place facilities and awesome view at roof.

Review №194

2022-10-20 21:05:57

ALL THE MATINANCE HERE ARE THE BEST! AND THE OFFICE STAFF TOO!

Review №195

2023-06-24 01:34:33

Very clean and well maintained

Review №196

2021-02-22 20:42:19

Super awesome staff and amazing amenities!

Review №197

2019-01-16 00:03:09

Expect a 10% increase (sometimes more) at renewal each year.

Review №198

2016-07-28 19:21:12

Office staff and maintenance crew are superb.

Review №199

2021-02-19 02:51:35

Great apartments in an awesome neighborhood.