AutoZone Auto Parts in Grover Beach

Review №1

2024-05-21 03:30:32

Ian at Autozone was so very helpful. Multiple times he helped me and went out of his way to check my battery and tail light. He also brought out some tools and helped to change my other tail light too. It was no easy task, it took taking apart the interior of my trunk and he put it back together perfectly. Thank you so much Ian, for being kind, helpful and going the extra mile!

Review №2

2024-03-25 08:53:50

I went in yesterday 03/24, I was kindly greeted by one gentleman. The other employee his name was John was very rude. I was asking questions about a car part i needed and he kept rolling his eyes, acting very annoyed. I was very disappointed i ended up asking to get a different employee to assist me. He also stated hes been working there for 27 years after I asked him how he had this job for so long with that rude and ignorant customer service. What a disgrace, terrible employee. Cheers to the other employee who helped me. Will be going to oreilleys from now on.

Review №3

2024-06-14 08:41:28

Today on June 13th 2024 at approximately 1:40pm I went into Autozone and was not greeted what so ever. I stood in line and the employee that did not even have a uniform or name tag and wearing a black hoodie like he’s at home gave me the finger to proceed to come to his register. i asked him to help me open my car key fob to change the battery if possible. He then gave me the the finger to wait and he asked his coworker which also didn’t have a uniform on she was wearing a grey shirt and grey shorts like she’s was just hanging out and no name tag also. The guy asked her “do you know where the tools are for this?” She said no I don’t know where it’s at. Mind you this is their job and they should know where the tools are to help customers in needs. You would think working at a place that requires hospitality and also knowing about vehicles since this is a store mainly for that, and these employees had no clue what they were doing. It was the most awful experience I encountered. Also, it was very unsanitary in there and the floor was dirty and there was trash every where. If this is the employees your company is hiring let me just tell you they make your company look very bad. I than went to orielys across the street and a total difference from my experience at auto zone. Now that’s where I will be going from now on. Maybe Autozone can learn from a place with real professionalism and a clean environment.

Review №4

2024-01-08 06:20:56

By far one of the best auto parts store I’ve been to in a while. I went in to get my battery replaced and my check engine light read. I was helped by a young man who is a manger named Andrew. He was very knowledgeable about his work and very respectful. Thank you Andrew for all the needed help, I hope good things come your way young man.

Review №5

2024-05-23 00:27:16

I bought, online, an oil filter for my v-star 650 and picked it up the same day at Autozone. I also purchased 2 qts of 20-50 v twin mobile 1 synthetic oil. I had another qt at home. Good to go but it would have been nice to have the o-ring for the filter cover. One boo for stp powersport oil filter.

Review №6

2024-02-16 18:04:49

Wonderful experience 👍🏻👍🏻 Staff was super knowledgeable and very friendly . Angel and Michelle really went above and beyond truly helped me out .

Review №7

2023-06-05 18:17:08

I want to start by saying one of the ONLY reasons auto zone is getting 4 stars from me today is due to DAVID SILVA. Hes one of the friendliest employees here. (And Ive been in this area for 8 years now. Ive gone to Auto zone probably a dozen times throughout that length of time)He went above and beyond today with helping me change out my headlights.I originally asked Vanessa the manager. I called over the phone to ask for help with them. I could tell by the conversation Vanessa and I were having that I wouldnt be getting any help from her today. When I came in to the store shortly after getting off the phone with her, she came out to look at my headlights and instantly told me that I would have to take it to a body shop where they would have to take off certain parts to get to the lights.LUCKILY, David overheard me talking with the cashier about what I was trying to do and he instantly asked to take a look at my headlights lights.After going out and looking at them he started in on whats seemed like a VERY EASY JOB. He had them changed out and done within less then probably 15-20 minutes.So, with all that said... A BIG SHOUT OUT TO HARD WORKING PEOPLE LIKE DAVID WHO GO ABOVE AND BEYOND WHEN THEY DONT HAVE TO.Somebody, please give this man a pretty raise and the management position! It will keep your business strong and looking real good!

Review №8

2023-07-09 18:34:04

First off I do lots of driving and I am constantly getting stuff for my cars to keep them on the road running as well as they can. This review is specifically geared towards Vanessa who help me today she actually got everything I needed without me having to hit the shelf for anything but one item she put in my back brake light that went out as I waited and purchased other items she was super kind super helpful super efficient above and beyond better than I even expected and top-notch customer service thanks again.

Review №9

2023-09-09 16:27:54

Im 55 years old I had by far the most amazing helpful young man helpl me with my battery replacement. I am so grateful for his kindness and helpfulness! Blown away! Stay Good Andrew your Amazing take care Gid bless!!

Review №10

2023-06-17 03:45:54

I cannot say enough how helpful Noel at the arroyo grande store is. He went above and beyond with making sure my battery got me back on the road. The year and make of my car is known for being super difficult and he was very patient making sure it was done properly. Thank you again Noel. You’re a rock!!!!!