Presentation on Map Reviews Nearby

AutoZone Auto Parts in Burbank

4.4 (199) 2502 Burbank Blvd, Burbank, CA 91505, United States

Categories

Auto parts store
Car accessories store
Car battery store
Tool rental service

Location on the map

Burbank, Los Angeles County, California, US

Phone: +1 818-843-2990
Site: https://autozone.com/locatio...

Opening hours

Monday:7:30 AM–9 PM
Tuesday:7:30 AM–9 PM
Wednesday:7:30 AM–9 PM
Thursday:7:30 AM–9 PM
Friday:7:30 AM–9 PM
Saturday:7:30 AM–9 PM
Sunday:8 AM–9 PM

Edit info

Total reviews rating 4.4

199 Reviews for AutoZone Auto Parts 2024:

Review №1

2024-04-06 23:33:50

Jenny answered my call and was very knowledgeable and helpful. I needed further assistance so she transferred me to the Manager, Kendall which was also so helpful, thorough, and proficient. Lastly, Dan assisted me at the register, with my car key, and installed my new battery. Everyone had great helpful attitudes. It’s no wonder this place is busy. They take care of their customers. Highly recommend.

Review №2

2024-04-09 23:26:58

This place has been such a safe haven for me over the years. As a woman, there are certain things I feel I was never privy to when it comes to car knowledge and the staff here is always respectful and goes the extra mile to teach me, help me and guide me. A big thank you to Kendall the manager for the extra care. Ill be back!

Review №3

2024-03-29 19:43:15

I have lived in Burbank for over 20 years, and this store in particular has had some of the greatest employees who really care about their customers. I’m gonna give you an example from yesterday, I went to AutoZone because my 1999 F150, which is my workhorse, showed a Service engine light. As soon as I walk through the store, an employee by the name of Dan H. Immediately went outside with me and checked the code using one of his OBD scanners. Dan gave me a couple of options, suggested I rule out any issues one by one involving a misfire of cylinder number five. I’m no mechanic, but I have been good with my hands. Out of abundance of caution I went down the street to Pep Boys, who charged me $100 to do a diagnostic. After the diagnostic, Pep Boys called me back within a couple of hours and quoted me $1600 to do all kinds of unnecessary repairs. I went back to AutoZone and took Dan’s suggestion by replacing only a spark plug, which was worth seven dollars. Lo and behold, my problem went away. Dan has been an awesome employee who really cared about my situation. Today I went into the store just to say thank you. I also called his manager to make sure he recognized him. Moral of the story is, if you’re ever at this Burbank store, go see Dan. What a great guy. Thank you again.

Review №4

2024-03-07 07:48:46

Ran outta gas, car wouldnt start, luckily with the help of Miguel. I was able to get my car home. Great personality and heart of gold, Miguel is a big asset for the company. Keep up the awesome job.

Review №5

2024-05-23 18:37:17

Kendall M TOOK great care of us!! He did a service for us on a scratch we had on the car for FREE! He truly blessed us and made us feel seen! Thank you so so so much, Kendal!!!

Review №6

2024-02-10 08:22:30

They are amazing and so helpful. My battery died the other day, triple a did not have one for my prius, the dealer would be so expensive and I needed not only the. battery but it put in my car because I needed to work. They took a look at the car, made sure they could install it and my car is driving great. Plus they were kind enough to give me as many discounts as they could, think they thought I was stressed. They were so nice and made me feel at ease and so professional. Thank you guys.

Review №7

2024-06-21 21:11:47

Thank you Mayely for helping me putting in my battery and teach me how to do it she showed it claps claps to you Mayely i hope i got the right name thank you so much will see you again thank you Auto Zone at Burbank CA very nice people around there and help you right away

Review №8

2024-04-13 20:55:23

The white dude with reddish brown hair working today (Sat April 13) he had a sassy little attitude with everyone and make little slick comments under his breath. All while giving people the wrong information. Bragged about being a mechanic for 10 years yeah ok dude 🤡

Review №9

2024-05-24 14:26:47

Today I had the opportunity to go to AutoZone in Burbank. Kendall was incredibly attentive, helpful, if I had a business, I would steal him to come work for me. That’s how amazing he is. I’ll only come to this AutoZone in the future.

Review №10

2024-06-23 03:05:09

Im not usually one to write reviews, but the customer service at Autozone was really kind and helpful! I was impressed, would definitely reccomend :)

Review №11

2024-04-30 16:00:30

Rodney is great! He gave me options with my battery for my Jetta, and installed it. Quick and affordable service. I’ll be back. Thanks!

Review №12

2024-06-10 01:54:15

Chad stated he was going to help me with my car in 30 minutes. I waited 30 minutes and then he said I would have to wait an hour. CHAD stated hes a lier and started telling me all this foolishness. I told him all he had to do was state he could not help me in the beginning.

Review №13

2021-08-05 16:29:20

Ill make this quick and simple as we all have no time for an autobiographical review 🤘Parking is limited, but shouldnt be a problem ✅This branch is smaller than others, but should take care of your auto parts needs. ✅Helpful staff. ✅

Review №14

2024-05-10 19:49:45

The staff here is very kind.I talked to Opal who had a great personality and was very helpful with my car battery.

Review №15

2024-04-09 23:22:35

I came here for brake pads I was changing on my truck, and Kendall M. the store manager is the BEST !Got the parts & Got back on the road.This is the auto part store to come to100% All the TimeChristopher

Review №16

2023-11-15 02:28:25

This location has the nicest employees. We came in and there were three employees that were so helpful. They helped choose the right windshield wipers for my son‘s girlfriend’s car. And they installed them. Wonderful had a five star experience at this location very personable people. I will be back I own two high profile vehicles and I’m definitely coming back to this location. It is so wonderful when you can walk into a store and people say hello. And then they came around the counter and helped us pick out the right ones out of hundreds. we need more people like these to do good deed work of putting windshield wipers on because they’re sometimes a little complicated like my son’s girlfriends were again I highly recommend this place and I will be back tomorrow because I need some parts for my 90 suburban and my 2003 Ford F250 Triton V 10.great place

Review №17

2024-02-18 03:42:23

Wanted to leave a review on an autozoner called Miguel I am from a different autozone and he took the time to help me with finding snow chains for my customer when I needed his assistance great guy 👍🏻

Review №18

2024-04-06 02:49:16

Amazing service from the team and Gavin. He was very helpful, insightful and friendly.

Review №19

2024-01-05 22:27:32

I went to this auto zone in Burbank this is my second time going there personal are very nice, but, and this time person name Miguel. Came and help me which I got amazed, even I thought it’s impossible, he patiently and so kindly, solved my problem and even fix in the system so I won’t have problems in future, thanks Miguel .

Review №20

2023-10-30 00:46:28

The team here is great and knowledgeable, especially the employee who assisted me with my battery issue, Im sorry I didnt get your name! He was very helpful and noticed something that I didnt realize - he went above and beyond to make sure I got the battery I needed. Thank you!

Review №21

2024-03-26 21:02:22

Got the winter tire chain. Most of the shopping was smooth. But the wait was a bit too long.

Review №22

2023-08-25 17:18:18

If you want quality service visit this auto zone. You will not regret it. My car battery died while I was running errands. I managed to get it started and ran to Auto Zone to get the battery checked. Noe assisted me and he was THE MOST WONDERFUL assistance! He checked my battery warranty then he taught me how to switch out my battery so that I could do it in the future. Now my car is up and working and it didn’t cost me a dime (my battery was under warranty). Best service ever.

Review №23

2023-12-25 16:14:14

These employees here are cheating the customer I went there to buy a new battery and they sold me a used one and coupled weeks battery was I dead went see a mechanic and he said the alternator was working good he said that the battery was the problem so I went back to this Autozone location I asked them to give me a new one and they refused to give me a replacement so they recharged it and and battery was dead again I am planning to go and asked por a replacement again if they don’t do that I am really thinking to file a complaint against them.

Review №24

2024-05-21 11:28:46

They said they had the spark plugs when I got there they only could find 2 and I needed 6

Review №25

2023-04-09 05:22:53

My boyfriend and I got a flat tire and all we had was a spare. No tools and we didn’t have the specific key for the rims. We drove the car with a flat tire to this auto zone and hoped to find what we needed. At first one of the employees wasn’t too sure on what we were asking for so he sent us to the North Hollywood location to find what we needed there. We left the car parked in front of the auto zone but unfortunately the North Hollywood location sent us back to Burbank empty handed since they weren’t too sure either. As we’re looking at the car wondering what our next move was Damian comes out and asked “what’s wrong with the car”, he looked at our horrible tire and said “ I got this “. This man was a life saver. He came out with exactly what we needed and took out our tire out in two seconds and put in our spare for us. We can’t thank him enough for his incredible help along with all the other employees that were working today around 6-7pm. He managed to help us get home and just gave us huge relief. We also ended up purchasing what we needed just in case of a future emergency. Once again we wanted to give a huge thanks to Damian for helping us and his incredible work. We will definitely be coming to this specific auto zone for any future needs since everyone was super nice and willing to go the extra mile to help. Definitely would recommend asking Damian for any help if he’s on the clock. He is ready to jump on board to help along with the rest of the employees. They all took their time to come out and see if we needed help or give us recommendations.

Review №26

2023-08-23 17:56:46

Just went in the store and asked to be attended for the ignition coil for my 2004 Lincoln car, the cashier was rude and interrupted me when I was asking. He then proceeded to check and rudely tell me that there is none and no such thing existed. That the thing I was looking for isn’t an actual thing and proceeded to flip the computer to show me it wasn’t in their system. Obviously after that I promptly left and I went somewhere else and they did carry the item I was looking for. Very disappointed on how I was attended.

Review №27

2022-09-22 02:40:42

We were traveling for work and had an unexpected issue with our battery during one of our stops. We came here on a recommendation from a friend and the team at this location was very friendly and even went above and beyond- first testing the battery and even charging it on site. After some deliberation we ended up deciding to purchase a new one and Mr. Carlos the amazing technician even helped install the new battery for us. Mr. Ryan was great on the phone and Mr. Carlos was phenomenal in helping us with our battery and helpful advice. Highly recommend this location and another customer I spoke with while on site mentioned she doesn’t go anywhere else. Five stars and more if I could for Mr. Carlos especially!

Review №28

2023-07-30 01:10:54

Bad service from one of the employee.I called 2 time to the same person for a price and to see if they have the part at that location.When I called him for a second time he told me that he is still busy, and that he is going to call me back.So I been waiting for an all day, and is already after 6pmMy first call was around 11:00 am. 07/29/2023

Review №29

2023-04-15 21:19:47

I had my oil changed at Jiffy Lube a few days ago. They found a few parts that needed replacement. I knew they were overpriced and instead decided to later stop by AutoZone. So glad I did - Miguel Ibarra was great, helped me find what I needed and then went outside to my car and assisted with installation. Saved about $20. Miguel was super friendly and very knowledgeable!

Review №30

2023-02-14 19:43:44

The customer service here is 5 star. I needed assistance changing out my battery but didnt have the tools or knowledge on how to do it because of all the computer connections it had. Theres no way I wouldve been able to do it on my own. Thank you again for all your help.

Review №31

2022-09-24 10:00:15

Miguel is such a genuine person! He was willing to help me with my tire 15 minutes to close, in the rain. He even offered me a ride home, if I needed it! Im 9 months pregnant, so I greatly appreciate his kindness. (My stepdad ended up coming to help me.)Youve got a wonderful employee in Miguel. I hope he gets the recognition he deserves!

Review №32

2021-04-20 23:33:14

Awesome and very convenient. Got what i needed quick

Review №33

2023-10-18 05:20:51

Went in there and some of the kids working there were kind of dismissive. But Noe, I think he was the manager, really came through and helped me out. Big shout out to him!

Review №34

2023-08-22 00:53:45

I would like to thank Mr. Brian Lira for the excellent customer service...He installed my grandmothers new battery and she was very happy with how thoughtful and courteous Brian was ..😄

Review №35

2022-08-30 23:19:57

A very nice man name Damian went above and beyond to help me with my issue - he did extra tests and made sure all of my issues were laid out in front of me so I could make the best decision. Made my day infinitely less stressful! Get this man a promotion!!

Review №36

2023-09-23 18:44:47

Sean was super helpful and very pleasant.Assisted me in installing myWindshield wipers. Work as they should.

Review №37

2023-12-20 18:28:04

Dec 20th 2023 at 1015a. Guy at counter dressed in all black, chains and earrings and baseball cap seemed to be very upset and irritated that he was working. Couldnt be bothered with simple q and a regarding a vehicle part. Rude and uncomfortable. Just kept repeating the price and then pretended he answered my question. Sorry youre having a bad day, dont take it out on local customers who will go elsewhere because of your attitude.

Review №38

2022-09-04 21:11:47

Jacinto has excellent customer service skills. He approached me promptly. He addressed all of my concerns/needs thoroughly and is very knowledgeable! He is also very patient and listened to all my concerns regarding my automobile. I left Auto Zone completely satisfied with the service he provided me with. I definitely will make this Auto Zone my store in the future.

Review №39

2023-04-09 19:49:18

So I researched a part on Autozone it clearly said 1 available. When I asked the African American with a NY hat he was rude after he said we dont have on stock. I said just check if it just sold or maybe in the back . He want to talk to me down saying already told you 5 times. Again I said please just check in the system just to make sure Google is incorrect. Never had ever been talk down by a youngster like that Especially when Im 40 years old. Kid dont deserve this job Specially, when you look high on weed. Im a burbank local and been shopping here for over 20 years will never step foot here again Im very uncomfortable around this kid.

Review №40

2022-04-19 19:41:10

Jesus add store # 5362, Burbank provided efficient and friendly customer service. Without asking he offered to help look for an oil filter which my husband and I were looking for. He multitask as he was stocking supplies away and was helpful. Made our shopping easy pleasant experience.

Review №41

2022-07-26 05:31:39

As I was out running errands, my car burnt an ignition coil. Im from out of state with my 6 month old baby and dont know any mechanics in this area. My dad who fixes my car told me to go to the nearest Auto Zone and the part should be under warranty. In enters Hero Damian who although didnt have the part in stock at this location, called a nearby branch and had them hold it for me to pick up. He said If they couldnt help me install the coil, come back to Burbank and he would help me personally. Apparently the other location doesnt employ any hands on mechanics, but I drove back on the bad coil and he quickly swapped it out. He felt it was more important for me and my baby to get back on the road safely, rather than try to hunt down a shop in this heat for such a easy fix.. Then right after assisting me he jumped to the ready to help another customer install a new car battery! I dont know about the other guys, but Damians knowledge of vehicles shined as he confidently worked on my car and went above and beyond average customer service by helping me install the coil. Damian was an absolute Godsent to this stressed out mother! He asked for nothing in return but an online review and recommendation for his promotion at the store! Please AutoZone, Reward outstanding work-ethic and experience because Damian exemplifies a model employee and aspiring manager, always thinking of their customers safety and well-being first!! Thank you so much Damian, you made my day!!

Review №42

2018-08-08 21:42:38

Pablo did a excellent job helping me with my car battery! Would recommend this place to anyone 👍

Review №43

2023-06-28 23:02:16

I was greeted cheerfully and helped immediately upon entering the store. Not one of the bigger locations but they had everything I needed. Thank you!

Review №44

2022-08-29 03:48:05

Huge shout out and thank you to Jacinto for replacing my car battery right before they closed! Can’t thank him enough. Very professional and a solid individual. Great hire, Autozone!

Review №45

2021-08-30 18:50:51

Thank you to Anthony for excellent customer service. He was patient in explaining my options for windshield wipers and then helped to install them. 5 star service all the way.

Review №46

2021-08-03 15:12:19

Kudos to this AutoZone location! A big thanks to Manager Carlos, and employees Jesus and Walter! They were absolute gentleman in assisting my friend with her vehicle. They were very knowledgeable and extremely helpful and helping us assess the problem at hand. They tested the battery, assisted with ensuring the new battery was connected, and even did a jumpstart. Unfortunately the car was still doomed in the end and they were kind enough to let us wait for the tow truck in the air-conditioned store.

Review №47

2018-09-12 17:11:20

Amazing customer service! I stopped for windshield wipers and the young man behind the counter helped me install them. When I asked about a missing bolt for my bumper, he came out to take a look and spent 20 minutes fixing it, and refused to charge me. I wish I got his name. Really kind of him.

Review №48

2022-05-23 19:52:01

Came here after having a horrible experience at the location on vineland in NoHo. Miguel went above and beyond to give me a piece of mind and make sure my car was good to get back on the road. I really appreciate the help. The man deserves a raise!!!

Review №49

2020-06-19 16:16:02

AMAZING EXPERIENCE! I needed help finding a car battery for my Toyota Corolla, and I am Very Thankful from the help of Jason and Elizabeth. Rang me up on the best battery and installed it in right then and there. Great people, great service, and deepest amount of respect of everyone working at this establishment. 10/10 experience

Review №50

2021-12-16 19:53:50

Mayeli w the staff were so helpful. She helped me choose the right products for my vehicle and even helped me with the installation. Great customer service and cheerful personality. Thank you!

Review №51

2022-04-12 02:16:33

I appreciate one of the employee: Jesus L. who went above and beyond to help us with our need. He explains everything you need to know and you will have peace of mind. I highly recommend this AutoZone location with your auto needs. Mr. Jesus L. knows what he is doing. Thank you again Mr. Jesus L. for your kind and excellent customer service. The AutoZone to go is in: 2502 Burbank Blvd, Burbank, CA 91505.

Review №52

2022-11-25 23:58:16

I received the best service at AutoZone in Burbank by Miguel, the Parts Manager who was respectful, patient, and informative about my automobile needs. This type of service is rare, and I highly recommend this location for your car equipment and service.

Review №53

2022-07-04 04:04:09

Jasinto T was the best employee i’ve ever encountered in my whole life. Even right before closing this HERO fixed the tail light of our car, preventing a possible ticket. This could’ve been such a traumatic experience, but he saved us. Give this man a raise!!!

Review №54

2022-07-16 21:34:29

Went in, found one of the things that I was looking for. Didnt see the other. So, I asked the guys behind the counter. Not only did one of the guys tell me where it was, he came out from behind the counter to show me exactly where those items are. Theyre so helpful there.

Review №55

2023-09-13 19:21:55

Used to frequent. Mgr refused me service for not wearing an oxygen restricting medical device, so took my business to OReilly on Victory

Review №56

2020-10-16 03:50:34

Knock on wood, have never had a bad experience at any autozone. Car had trouble starting, went over to AZ in Burbank and Andrew quickly tested my battery and realized I needed a new one. He was quick to look up the best one for me and installed it fast and efficiently. Model employee. Thanks Andrew!

Review №57

2019-03-29 07:33:21

Great customer service. Were very helpful. The lady who rang me up forgot to give me a sale item for sale price. She quickly caught her mistake and corrected it promptly. Enjoyed my shopping experience.

Review №58

2021-08-01 22:48:35

I was so stressed about one of my headlight bulbs being out because I know nothing about cars, but Carlos G and Walter were so kind and helpful! They made sure I chose the right bulb and helped me install it. Zero stress! Thanks so much:)

Review №59

2018-10-10 06:55:24

Great service. He took time out of his almost ending shift to replace my battery for me. The only problem was the other guy wasnt sure what he was doing and had trouble serving people. Constantly asked the coworker what to do and how to do it. Even asked when they close?? 4 stars because of the older guy who was such a help. Mexican American but I forgot his name.

Review №60

2024-02-02 01:09:53

Thank you to all the employeesVery helpful!!!!!

Review №61

2023-08-25 02:34:01

Bought a headlamp. Perfect Transaction! Great friendly and helpful staff.

Review №62

2022-04-29 20:28:35

Damien was the best and helped replaced a very dead battery. Saved us an insurance claim and tow truck because we thought the problem was much worse. xoxoxo thank you!

Review №63

2023-04-21 22:19:55

Best Technical Crew in Burbank...!!Damian and Miguel, the store manager...!!Kudos to the HR DEPT for hiring such fine parts professionals!!

Review №64

2022-06-27 02:40:14

Great store! The staff is friendly and very helpful. It was easy to borrow and use their code reader which worked great and told me what was wrong with my car

Review №65

2023-07-24 20:46:01

Staff was very helpful and positive. Store was clean and organized well.

Review №66

2023-09-17 01:36:00

Super nice and super helpful and knowledgeable staff. Highly recommended!

Review №67

2018-05-25 05:51:35

The people here are great! Both headlights went out at the same. I came in 15 min. before they closed. Not only did they help me figure out the right lights, they came out to my car and installed them free of charge.

Review №68

2016-04-25 23:01:39

I am so disappointed with the bad customer service and the lying promises and the fake advertising.After I ordered my engine and spending $3000 on different parts they called me five days later to tell me that the engine will not be shipped, after I towed my vehicle to the mechanic shop and took the old engine out and the car is sitting there now with no engine all because AutoZones lying promisesAnd no one of these people helped (Edgar the district manager) and (Jimmy Swims the department manager)Very rude people and disrespectful. After all the hustling they tell me that theyll refund my money and get me a $100 gift card. These people dont know how to treat their loyal customers.This will be the last time I deal with AutoZone.Unbelievable experience. After all the hassle and waiting for three weeks they call me and tell me well pay you $330 reimburse for storage.Dont think I need your money. Im spending $10k on my car.You have to be responsible of your mistakes.The person whos talking to me said that I can deny everything, and I ask him is it a good thing to do that, he says its not ideal but its very good.What a shame dealing with you....

Review №69

2022-03-14 02:03:38

Dameon was so helpful with getting me the right filter and battery, didnt try to get me to buy anything more expensive because I dont know about cars. Installed the battery expertly in 5 minutes!

Review №70

2022-06-29 19:45:51

Jasinto T is your go to guy! He was super helpful and friendly. Definitely taught me a few thing about my car‘s AC

Review №71

2019-04-21 04:10:13

The AutoZone in Burbank on Burbank boulevard is especially helpful. As a moderately disabled 55 year old woman I was especially appreciative of the service I received. Calvin, an employee there helped me with my purchase of windshield wiper fluid. He even assisted me by putting it in my car. Every time I go to the AutoZone in Burbank, I always receive great service! Thank you so much Calvin, you did a great job!

Review №72

2023-04-29 17:38:04

Huge thanks to Damian! He found the right car parts and explained process for auto repair! Great employee!

Review №73

2023-04-26 15:28:55

Thanks Noe and employees. Best customer service. Everytime I come here its the best CS

Review №74

2022-06-21 00:45:33

The manager Jalisto and Ren really helped me out finding the parts I needed for my 99’ Suzuki. In and out with no problems. Excellent service.

Review №75

2022-07-04 04:00:43

Jasinto T. was the best. He fixed my taillight even though they were about to close. Thank the lord🙌🏼🙏🏼🙌🏼🙏🏼🙌🏼🙏🏼 Everyone give Jasinto a good a review or else.

Review №76

2022-06-19 16:31:11

Damien hands down is the best employee their can’t believe he’s not store manager yet excellent everything with him makes the store so much better with hime their definition of a 5 star employee

Review №77

2019-01-11 07:25:39

The one guy was great the other seemed new but trying.. Were understaffed and need someone for cashier to prosses the coustermer who are a quick shelf item and pay cash. The pther employees can handle the costumer who are placeing orders or asking advice....

Review №78

2019-12-23 09:41:42

Auto zone has the best ppl working for them theyre always super friendly and very helpful....I recently came in to change a gallon of oil bcuz it wasnt the right one for my moms car she didnt have the receipt but the gentlemen that helped us was very nice in helping exchange it for the right one ...always great customer service 👍

Review №79

2019-02-22 22:07:13

Very pleased with Dans superb knowledge and patience in finding a complicated part. Very professional group. Ill definitely continue to get my parts there. Keep it up guys!!! Mike C.

Review №80

2020-02-26 03:16:49

I was extremely happy with the sevice that was provided by Kelvin & Oscar at the Burbank store. They both went beyond my expectations when they installed my new battery and tested my alternator.I am definitely going back to AutoZone!Thank you guys!George

Review №81

2022-01-21 00:41:34

Well, first parking sucks, second they didnt have the air filter I needed and third the oil filter I purchased was wrong as well. It wouldnt have been that bad, this was for a customer I was performing a service on.😖

Review №82

2023-06-19 19:28:11

5 stars because they got me a battery and installed it in my Prius Four

Review №83

2021-09-01 13:46:37

They installed a new battery for me. Duralast Gold. If I am not mistaken, its the same battery as the defunct Sears Diehard battery brand. The latter ranked consistently in the top 3 year after year.

Review №84

2021-07-27 23:36:35

The staff was very knowledgeable. The woman that worked there was kind enough to put new wiper blades on my car. Thank you again.

Review №85

2021-03-30 23:29:38

Very satisfied for my car parts

Review №86

2019-12-25 03:47:03

Mayeli was an instant help as soon as we walked in. She helped pick out the correct battery we needed in our Jeep and then even came out and put it in the car for us. I would’ve been lost with out her.

Review №87

2023-07-08 23:30:40

Phenomenal customer service! Damien helped my gf and I with our AC issue!

Review №88

2022-05-06 00:12:42

Most of the time when I come to this store, they dont have the parts which I need and then they send me to the other stores. Today I called them and they said they have the part,so after I opened and took out the parts from my car,when I got to the store, the person who I called him, told me, My bad, its out of stock.

Review №89

2018-09-22 23:01:58

One of my least favorite AutoZones in the area, but only because it is tiny, tiny, tiny. They have most everything though, and except for the guy I had ring me up today, all personnel are very helpful and friendly. Probably the guy I had today was new, tired, or crabby. Hes the exception.Im not sure what the AutoZone loyalty card is good for, since the guy today told me as he rang up my $19.96 sale, and I presented my recently-acquired card, That only works for $20 and over, want to buy anything else? But yeah.I much prefer and miss Kragens.

Review №90

2013-07-04 18:51:23

JOSE IS THE MAN!! I needed an alternator for my 2002 s60 and i went there late at night around 9:20 Pm on July 3rd to get it replaced i didnt know if the alternator was good or bad and i was asking him about the return policy incase the alternator did not fix my problem, Jose told me that he can test my alternator before i buy the item, Although it was late He took the time To help me test my alternator and luckily it tested BAD which i was very happy to hear that, I got the new Alternator and Installed it this morning and all my problems are Fixed!! Thanks Again Jose and AUTO ZONE PLEASE GIVE THIS GUY A RAISE BECAUSE HE IS A GREAT EMPLOYEE!!!!

Review №91

2020-01-30 22:15:29

Amazing service!! Daniel was so kind and helpful and had some mad skills in replacing the headlight bulb of my Toyota Yaris. Highly recommend! Thanks guys!

Review №92

2016-07-17 23:10:57

First time Ive been to this location, but its close to me in Burbank, so i swing by to get a new alternator. The guy that helped me was very nice and the place was well kept. Cant complain.

Review №93

2019-09-19 00:47:08

Excellent customer service and knowledge. Got everything I needed. Also, they let me use their restroom since I mentioned I had a 2 he driver time.

Review №94

2018-01-03 13:00:43

Employees are helpful but I spent way too much time here for a simple item. The line was long and slow moving. Not enough staff to handle customers. Parking can be a challenge.

Review №95

2022-09-26 01:21:48

Miguel was very nice and kind and helpful when I needed to change my car battery today.

Review №96

2019-09-21 22:42:45

Id put in a 0 star if I could...waited THREE days for battery to come in and at the last day, after calling three times...the poor clerk told me order was CANCELLED - way past the 11th hour...going on FOUR days without a battery or car.

Review №97

2021-03-21 07:21:33

It was horrible worst customer service ever. When asking were I could find a certain item one sales associate asksAnother sales associate and his response was no we dont carry that here and I know they do because my husband is a Automotive Technician and has bought the product many many times before at Autozone.I will never go to that Autozone(BURBANK) again..unless all those employees are re-trained..

Review №98

2019-11-21 16:23:27

Ive been here a lot recently due to my car having issues this past week. The guys here are patient and informative, and even assist you with windshield wiper installation if you need it.

Review №99

2019-12-20 03:41:04

I was at Walmart and my car dead in the middle of traffic. Later found out I needed an alternator. I called autozone to see if I could tow my car there and Put in the part in the parking lot. The manager of the location said yes. When I got there Pablo helped me from the moment I walk In. Pablo even helped put the new alternator in the car out in the dark while it was cold. Thank you so much! This is the best autozone I ever went to. I highly recommend it over the other guys. If I could give them 10 stars I would. Thanks again !!!

Review №100

2017-06-09 21:39:49

They did not have correct coolant for modern Chrysler cars; in fact, they were completely out of any of their own brand of coolant, for any car. Had to go across the street to ORillys to get it. The Mexican made radiator cap felt flimsy and had every aspect of it reduced to the bare minimum.

Review №101

2020-01-03 04:37:26

Really helpful quick service. Quickly IDed the part I needed, sold it to me at a low price, and helped me install it in the parking lot. I was in and out in five minutes. Thanks so much AutoZone.

Review №102

2020-10-17 00:40:06

Helpful staff. Seems to have a good stock of items. Competitive prices, a lot of their parts come from the same manufacturer(same photos on the websites) as their rivals.

Review №103

2022-02-26 00:25:09

Miguel and Damian were so helpful and the whole team worked efficiently, keeping the line down.

Review №104

2019-12-06 21:59:29

I was helped very fast. I bought a battery for my car. They tested the old one, it was bad. They put in the new one, and I was on my way. Very fast service. Good job!!

Review №105

2018-09-17 20:04:51

Told me what my check engine light meant free of charge just as advertised. Helpful staff. The next time I need to buy something for my car Ill be back.

Review №106

2018-09-13 00:26:06

Poor service, no attempt to look up anything for myself and 2 other customers. If you already know what your looking for then this location shouldnt be a problem, other than that, dont waste your patience.

Review №107

2023-03-18 23:06:45

The best of them.. Great staff, helpful D prompt

Review №108

2023-02-24 21:58:32

The staff here is very helpfull! Thank you for changing my windshiled wipers in the rain.

Review №109

2018-01-18 05:09:00

The schedules are not kept... The employees close early before the specified time and it makes it a wasted trip to say the least....Any business needs to honor their schedules and not inconvenience customers....

Review №110

2014-07-02 17:40:07

Very helpful employees here! I didnt expect them to help me with my car battery. It must have been the confused look on my face!

Review №111

2020-03-17 02:11:28

This is a hidden gem in the suburbs of Burbank. Along the Blvd. like a few other spots, there are a few places that serve the community well above expectations. This AutoZone is as well stocked as ANY of their retail stores Packed & Inventoried to perfection. The folk working here have always beem poliite & resprctful, glad to help and assist every one of their customers.Simply put, if ypu live anywhere nearby yoy must put this location on your primary dependable resouce list. I do, and Im very particular.

Review №112

2021-10-20 22:06:50

The workers there were rude and didn’t help me find a connector piece for my window. They sent me to a sketchy car shop that tired to scam me. Avoid going to this place unless absolutely necessary

Review №113

2020-09-03 15:14:47

Hi your employee Mayeli. At store 5362 gave excellent service and advice Thank You AutoZone for her 5 star help John Carson

Review №114

2020-02-28 00:55:23

Pablo is the man to go to here. Definitely needs a raise considering how far in depth he goes to making the customer as happy as possible!!!!

Review №115

2024-04-10 18:02:18

Kevin P.

Review №116

2019-02-16 23:03:45

Greeted me when we came in very helpful prices fine showed me where the item was on the isle nice people good example of a store

Review №117

2019-02-23 01:30:09

The most helpful people every single time and to my surprise more female stuff equally knowledgeable and helpful, great stuff.

Review №118

2022-07-17 08:59:55

They really help you with anything relating with your car really recommend them to anyone

Review №119

2018-11-22 20:48:48

Very polite staff, they go out their way to help the customer, this is my favorite auto zone :)

Review №120

2020-03-06 00:33:04

Quick and helpful staff. Rep helped replacement my headlight for me too. Fast.

Review №121

2022-07-02 02:17:05

Jacinto is the man!! Courteous and super helpful...very knowledgeable! Thank you Jacinto for all your help!

Review №122

2018-05-28 17:57:36

They seem busy but I guess they do their jobs. I was asking for something and felt like they were being lazy about helping me out.

Review №123

2018-05-24 00:14:35

Couple of guys working here are cool and helpful. However, they don’t seem to ever have a lot on stock.

Review №124

2019-02-24 22:08:43

This Burbank store is very good the employees are always so tentative andFriendly and most of the time they always seem to have what you need when you need something quick good store

Review №125

2020-06-23 22:57:15

Always helpful, well stocked with basic auto needs and good prices. Whats not to like.

Review №126

2018-07-03 03:36:41

Went there after leaving Burbank Airport. Needed oil. Salesman was very helpful and friendly. Good prices.

Review №127

2022-09-04 02:58:12

Jason to helped me pick out my oil cool guy helped me get what I needed

Review №128

2024-02-23 03:13:24

Very helpful 👌

Review №129

2017-02-13 19:09:37

Had a variety of scanners that I needed. Purxhased one and it worked out well. Stafd was professional and courteous.

Review №130

2022-10-18 18:22:53

I love this outo zone. They know what they doing. Love it. Highly recommend

Review №131

2017-12-16 19:48:40

Pretty good stock of parts. I order a lot of things online these days so I know I get the right parts every time.

Review №132

2015-10-07 20:42:45

Amazing! Got a headlight bulb and they helped me replace it! Ignacio is the bomb! Thank you!

Review №133

2021-12-20 04:49:47

Always have the parts I stock if not they will direct you to the nearest on that does carry the part or you can order on line

Review №134

2020-08-05 17:43:47

Very good guy - Jim helped me very much with the matts I was looking for,

Review №135

2017-07-10 03:43:03

All the guys at the Burbank and Buena Vista st. Store are always very helpful and friendly. They go above and beyond for their customers.

Review №136

2021-08-24 17:52:09

DAMIAN NEEDS A REFRESHER IN CUSTOMER SERVICE. PEOPLE ARENT MECHANICS, SO NO NEED FOR A CONDESCENDING TONE OR SARCASM WHEN QUESTIONS ARE ASKED.

Review №137

2018-07-13 01:53:49

Always very helpful and friendly, and they usually have the parts I need.

Review №138

2022-03-20 21:14:30

Staff was Great! Helpful and friendly! Thanks again fellas 👍🏽

Review №139

2021-11-04 04:35:56

Replacing my battery was sooooo easy. They did by own todos. THANKS AUTOZONE!!

Review №140

2022-04-27 19:56:08

Very fast and nologabl service very helpful as,well great place

Review №141

2018-03-20 22:31:04

Great place to shop for parts at a lower price at the lower price. Theyve also been carrying name brand parts at competitive prices.

Review №142

2022-03-09 01:42:18

Great Service!!! In & Out with purchase in less than 10 minutes!

Review №143

2018-03-25 00:10:57

Good location. Has the parts I need and is easy to get to. Parking can be a bit tight.

Review №144

2021-01-31 17:06:48

Needed a bulb for my car Autozoner was great and very helpful was done in minutes Good place for basic autoparts

Review №145

2020-02-29 21:09:48

They were super helpful and they installed my battery!

Review №146

2018-02-26 04:46:40

Great people, staff, who are very helpful and care about getting it done right. Five Stars.

Review №147

2022-05-25 13:21:06

Got what I needed with the help of one of the workers... I was in and out in no time at all!

Review №148

2018-03-11 20:14:54

They have it all, mostly knowledgeable staff, willing to help, loan tools, & provide diagnostics for Free!

Review №149

2018-02-04 00:49:19

James S is the man!! He helped install an impossible lightbulb. Couldn’t recommend this place and him any more.

Review №150

2016-04-19 15:44:35

The quickest way to get your auto parts. Helpful staff will have you on your way in under 120 seconds.

Review №151

2019-10-05 23:56:11

Our battery was so low the wonderful employees checked the battery and then jumped us #NEEDANEWBATTERY #QMECHANICHEREWECOME

Review №152

2019-11-05 05:17:09

Auto magically nice people, great service, thank you for your service.

Review №153

2019-04-03 04:15:28

Good selection and nice displays, just a little on the pricey side...

Review №154

2018-05-06 08:45:02

Good selection for a good price, was able to cash out a bit for my car here.

Review №155

2021-03-07 01:19:19

Great price, great costumer service . Thank you .

Review №156

2016-06-16 23:48:39

Worst customer service Ive received! I do not recommend coming here.

Review №157

2018-12-31 02:33:14

Nor friendly staff they think they own the store . No one is there wants to help instead they just spy behind you

Review №158

2020-02-20 22:13:09

You know theres always an autozone close by 👌And dont forget if you spend $20 make 1 point after 5 points you get $20 for you spend however you want at the store 👍🏻Very helpful for my wallet 😁

Review №159

2022-12-27 01:30:09

Great and quick customer service!

Review №160

2019-12-26 22:47:11

This place is awesome! They have the parts and are very efficient! I recommend Burbank Autozone!

Review №161

2022-02-12 18:27:38

Great customer Miguel I. Very professional

Review №162

2019-08-04 01:42:58

Good peeps, good parts, good prices, Ill take em over pep boys any day!

Review №163

2015-11-14 06:06:51

Helpful staff has given me many tips for my diy car repair

Review №164

2022-11-11 21:40:21

Customer service was excellent here!

Review №165

2021-05-06 21:03:31

Great understanding and promptly solve my problem. Tanks.

Review №166

2018-04-20 04:14:50

Great people, great help getting the job done.

Review №167

2021-09-04 19:04:00

The staff is very helpful and informative great place

Review №168

2019-11-23 03:47:07

The best place to get auto supplies around here, best staff, very polite and professional!

Review №169

2019-07-13 20:41:29

Very Nices person Carlos great AtteNtion from him

Review №170

2020-10-12 23:01:47

Very helpful. Small compared to many other AZ. Just the basics.

Review №171

2019-11-21 06:12:51

Wonderful Location, easy to find the parts I need when rebuilding cars as a hobbie.

Review №172

2021-06-07 19:34:00

Stop by to purchase wipers blades and services was quick and easy.

Review №173

2023-04-02 15:25:10

Very helpful man on staff

Review №174

2016-11-08 23:15:37

Low quality products at high prices and terrible customer service. What more can you ask for to not shop from them?

Review №175

2023-11-08 18:02:10

Small little normal business.

Review №176

2019-12-06 19:05:57

This location has great customer service!

Review №177

2021-03-14 03:57:26

Helped me after I purchased the wrong item initially. Returned it, found the right item and installed it for me. Thank you for your help

Review №178

2019-12-13 05:50:00

Somethings cost twice what youd pay elsewhere. Slow service too. I wouldnt go back to this one.

Review №179

2023-06-13 19:11:45

Friendly, helpful service

Review №180

2019-02-15 07:25:15

Helpful staff and good selection of automotive products!

Review №181

2019-09-18 04:24:20

The auto parts are good quality and the customer service is good

Review №182

2018-01-02 04:12:20

Very professional in their treatment and concise.

Review №183

2022-07-21 06:00:00

Very helpful stuff. Thank you

Review №184

2016-08-25 07:12:22

Also some helpful staff to get what you need.

Review №185

2021-07-28 01:01:12

The kindest most helpful staff.

Review №186

2020-01-15 01:44:01

Very busy salesman helpful and courteous

Review №187

2016-11-22 22:19:01

Excellent service very professional and helpful. Omar

Review №188

2022-12-14 18:50:41

Guys weee very helpful Thx

Review №189

2019-03-10 03:23:12

Good service, understaffed this location seems to be always busy...

Review №190

2021-02-27 00:08:23

Crowded parking lot. Not much selection but otherwise ok

Review №191

2019-03-31 04:32:34

Hi they great Burbank autozone great job and service 🚗😊

Review №192

2018-06-16 20:48:47

Excellent and fast customer service.

Review №193

2018-02-24 20:04:37

Reasonable prices and had what I needed. Plenty of parking.

Review №194

2018-02-13 20:11:21

Friendly staff always helpful.

Review №195

2022-01-05 23:30:40

Its an auto parts store. I needed washer fluid.

Review №196

2019-04-27 04:10:21

Good store very helpful people

Review №197

2019-10-08 20:40:29

Place for help if you dont know what wrong with your car 😉 for cheap

Review №198

2018-11-19 22:58:02

Has what I need most of the time and then they can order it for you.

Review №199

2021-01-02 23:59:33

Great people and fantastic prices!