AutoLube Express Oil Change in Elk Grove

Review №1

2024-06-23 00:41:37

I recently got an oil change and had a great experience. The technician explained all the fluids that needed changing, which was very helpful. The service was already at a great price, and I even got a $15 coupon, which made my day. Ill definitely be coming back. Highly recommend!

Review №2

2024-05-28 19:10:05

Wow such an amazing experience truly. It was so quick and easy. Seth made it so easy to understand and gave me pamphlets for everything he was telling me about my car. Came in for an oil change, was offered water/coffee, got my tires filled, my windows cleaned, my hinges oiled, all my fluid levels topped off and all for under $60 in 20 minutes. This is the place to go!!! Great customer service and a great team working there. Great job guys I will never go anywhere else!

Review №3

2024-03-29 01:13:05

Over the last few years - I’ve always had great service here. Yesterday was a different experience. Water was offered but never brought. The windows were not washed. Fluids were not filled. I planned to change the air filters (engine & inside) but air filters were not checked this time - perhaps this service is no longer offered (?) I was also told that tire pressure was low - but - sensors did not indicate low pressure. Immediately after the oil change - I had it checked out at the tire store- no problems found.I’ll return once more to see if services improve. Once. Hopefully- just an anomaly.

Review №4

2024-06-28 02:55:58

First and foremost- the guys were great! My complaint is with the company practices- I went in for a basic oil change. I made it clear that’s all I wanted since everything else will be done under warranty maintenance. However, every couple minutes I’m being asked to upgrade a part or add on a service, after I have already declined all of it. There were a total of 9 upsale questions I counted on the receipt, 10-11 if you include the upsale on the oil questions in the beginning. I only approved an air filter replacement but was also charged for a “special” filter. At this point I was so overwhelmed from the constant sales pitches that I probably didn’t hear them correctly or did not make myself clear enough that I wanted the basic, not the special. I was told these things would be cheaper than the dealer… when I added up all the quotes I was given during the hour and compare it to the service I will be getting from the dealer on my next appointment, it really wasn’t. I understand the employees are doing their job, but seriously the constant sales pitch the entire time is too much. I quit going to the previous company at this location for the same reason.

Review №5

2023-10-13 23:53:03

My experience here was fantastic from start to finish. I like how they offer a beverage while you sit in the car. They check all other fluids and even clean your windows while you wait in the car. All the technicians were extremely professional and pointed out future repairs. I think that’s important because it’s hard sometimes to keep up or remember when to do a service until it’s too late. Pricing was good in opinion because I got one of the best oil service. I’ll definitely keep coming here.

Review №6

2024-04-13 23:18:34

I always get my oil changed here and there are never problems. They even inspect the rest your car and give you pointers an estimates when you need other things changed out.They checked my radiator fluid and there was a bunch of foam in there and they took care of that problem with ease.Quick, Fast, and Professional.Would recommend anyone to come here

Review №7

2024-06-14 21:17:46

Auto Lube is the best place to have your oil change done. The workers are all very polite and they do a thorough job. They are also honest and explain everything they do. I will never go anywhere else. Thank you to all the workers.

Review №8

2024-03-23 18:34:09

If you come on the weekend you’ll have to wait for a bit but this is to be expected! They’ll check on you and get you through in an efficient manner. Impressed with their process and how quickly they paced (even for a Saturday). There’s a reason I will go out of my way to come here for my oil changes!

Review №9

2024-03-08 17:24:27

Great service! Quick service. I know Im paying for quality and convenience of it all. They even have coupons on their website! Highly recommend for those who dont want to get out of their car. Get it all done. While in the comfort of your own vehicle.

Review №10

2024-04-18 00:14:20

I don’t post reviews very often, but I definitely needed to for this place. The entire staff was extremely helpful and good at their jobs. They gave me a water when I got there and they suggested products and services without seeming pushy. They filled up the air in my tires too. Crazy good oil change place