Presentation on Map Reviews Nearby

Autobahn Body and Paint in Mountain View

4.6 (58) 778 Yuba Dr, Mountain View, CA 94041, United States

Categories

Auto body shop

Location on the map

Mountain View, Santa Clara County, California, US

Phone: +1 650-966-1840
Site: https://autobahnbodyandpaint.com/

Opening hours

Monday:8 AM–6 PM
Tuesday:8 AM–6 PM
Wednesday:8 AM–6 PM
Thursday:8 AM–6 PM
Friday:8 AM–6 PM
Saturday:Closed
Sunday:Closed

Edit info

Total reviews rating 4.6

58 Reviews for Autobahn Body and Paint 2024:

Review №1

2024-04-12 15:04:27

I was driving in Santa Clara when someone hit me from behind at a stop light. I contacted my State Farm Agent for help and they suggested a repair shop called Autobahn Body and Paint in Mountain View. The shop was a bit off the main road. However, they repaired my vehicle within the estimated time frame. Furthermore, the technicians went above and beyond by fixing a few other minor issues with my truck that were not caused by the accident. I really appreciate their attention to detail and care for my vehicle, which has been with me since 2006. I am confident that it will last me a while longer. Overall, the Autobahn team delivered excellent service and exceeded my expectations. I am truly happy with the results, thank you Peter & Jaswal.

Review №2

2024-04-30 20:41:03

Very professional and great service. The repair was done on time, done with excellent quality. Great professionalism - car was cleaned (vacuum and external), some free touchups on others parts were done. Great shop

Review №3

2024-04-13 00:46:11

Great shop, communicated well, on time, returned my car much cleaner then I gave it to them.

Review №4

2024-02-27 22:58:08

My insurance did not use the services, but they were the most honest and accurate with the damage to my car. At all times they communicated with me and informed my insurance

Review №5

2023-08-27 21:14:58

I do not recommend this business!Following is my letter to State Farm regarding my experience with Autobahn Repair ShopHi!I just wanted to share my experience with you that I had with Autobahn Collision Repair in Mountain View. They are on your list of recommended repair shops and so being are supposed to work directly with State Farm regarding claims.I called to get an estimate and had to wait a week and a half before I could get an appointment. That appointment was only for the estimate. I would be required to come again to Autobahn if I chose to have them do the repairs.I received an email from Autobahn with the estimate, and I had assumed since they knew it was an insurance claim, that they would send the estimate to State Farm. After one week I decided to follow up with State Farm who explained that they had not received an estimate from Autobahn and that State Farm had indeed sent an email to them with a link that they could submit the estimate for repair.So I called Autobahn and explained that State Farm had not yet received the estimate. The gentleman I spoke to said, “No. You have to sign the approval for the estimate.” To which I replied that no, since it is an insurance claim, he needs to submit the estimate to State Farm. “He became angry and said, NO! I don’t have to call them! They have to call me!” To which I said I will find a different repair shop to which he replied in the same unkind, un-polite manner, “Fine with me!”I have always had excellent service from State Farm since I have been insured with them for 50+ years.In my opinion, Autobahn motors should not be on your recommended list for repairs.

Review №6

2023-03-26 20:48:36

The workers were not so nice the whole time when trying to get the repair done, once finished they rudely insisted I had to pick up the car that same day even though I was unable too, afterward when I go pick up my car the rear bumper was not even aligned correctly, and my car battery was dead, over all bad experience I’d hope they treat future customers better even if it’s insurance work they’re still getting paid for the work so every customer should be treated equally.

Review №7

2023-07-07 00:56:38

Could not be more pleased with the service here. Kept track of me even during a long wait for the part. Clear and concise information and outline of what was to be done. Would use them again next time we need any service they offer.

Review №8

2022-02-20 06:21:26

I am extremely satisfied with the excellent quality of work done here (paintwork and installing new parts). I had a minor damage on my bumper cover. They were able to fix the issue in the specified time even with difficulty in sourcing the parts due to the shortage. They worked directly with my insurance with no effort from my side. The staff here is very personable in demeanor and professional in their work (I worked with Jaswal and Peter). Would highly recommend their services.

Review №9

2022-01-25 05:09:28

So I never ever do reviews but These guys are truly amazing! I got into a fender bender on New Year’s Eve & with the ongoing shortage of car parts I was worried when I could get my car repaired. After doing some research and sorting through the reviews I gave these guys a call for an estimate and literally the whole thing from then on was super easy !Peter was great from the start being very transparent with me on the whole process, the overall damage, parts etc. and giving me a realistic timeline of when I should drop off my car!Honestly they finished the car in little over a week and I couldn’t be happier - it’s looks brand new!Thank you again guys for such an amazing service!

Review №10

2020-05-26 21:36:48

Great customer service for my girls car. They were very transparent and explained the whole insurance process well. I will definitely use their service in the case i have insurance repairs.

Review №11

2022-01-09 22:49:22

I would like to give a huge shout out and thank you to Autobahn Body & Paint. Im not one that leaves many reviews but I do so when something is exceptional that warrants it. I have been an automotive technician for forty years now. One of my areas of expertise is doing used vehicle inspections; along with the mechanical soundness of the vehicle, it also includes looking for exterior flaws in paint and or body repair. To match a cars paint color, texture and sheen on cars with pearl paint is not easy to do. My wife and I picked up her car on Friday and it was absolutely perfect. I am a very picky person and was so afraid of how it would turn out. The work at Autobahn was absolutely flawless. I want to extend a huge thank you to Jaswal, Peter and the entire staff at Autobahn for their craftsmanship in their work, and the fine care they took of my car. I walked away with a huge smile because not only did the car turn out perfect, they were under budget too!In addition, I was having a little trouble dealing with my insurance company and Peter said they are on the listwith that particular firm and would work directly with them. He advised me to drop it off and they would take care of the rest. The work began later that day.

Review №12

2023-02-27 17:48:51

Autobahn took good care of my preferences, and requirements while working within the guidance of the insurance company. They delivered quality work with quick turnaround and minimum hassle.

Review №13

2022-05-17 14:36:12

I have used their service twice for my Tesla Model S/ Model X body repairs. Excellent customer support. They have been extremely professional, knowledgeable and have always delivered ahead of their promised delivery.

Review №14

2018-09-22 09:57:49

I have been coming to them so often lately, I should have a frequent customer card! They fixed up my car at a great price, and are very ethical. Really fast, friendly work. Ive taken both my car, and my ex husbands car here, and weve always been really pleased with their work.

Review №15

2023-03-30 23:34:31

I brought my car in for service after I was hit from behind. Very fast, reliable and efficient service. The car paint was high quality and matched the color of the existing paint exactly.

Review №16

2023-03-16 21:49:57

Really happy with the support and services they provided. Great work and really good people. Would definitely recommend their shop to anyone who needs auto body work done.

Review №17

2021-08-25 23:52:46

These folks have great relationships with local dealers & know well how to navigate the insurance process. They do quality work, deliver on time & have solid customer service. Petes very knowledgable and looks at the car himself to provide estimates which are competitive. Thanks Pete and team!

Review №18

2021-03-18 23:22:30

Had an unfortunate dent directly on my driver side door. Was referred here by my usual service shop, as well as family thatve had work done here too. Spoke to Peter and he was very helpful and timely for the inspection, and scheduling for the repair itself (so it was convenient for me). They also have a lot of experience with State Farm insurance so it was a breeze to get everything approved and then fixed. 100% would come here again for future body work.

Review №19

2022-07-03 02:36:18

My car was hit in the back by someone who should not have been driving. Peter and the team at Autobahn truly went above and beyond to restore my Prius to its original condition. Additionally, they helped deal with insurance and the car rental place. Thank you! I hope not to have to use you all again, but you will be first on my list if ever needed.

Review №20

2022-06-11 03:34:25

Had some front bumper damage on my 2016 BMW M4 Convertible when I ran into road debris while driving down the highway. Paint on the front bumper was scraped/scuffed, and one of the front parking sensors was driven deep into the bumper. The initial virtual insurance estimate underestimated the amount of damage, but Peter worked with my insurance company and got it all straightened out. Autobahn had to pull the bumper off to both repair the parking sensor and repaint the bumper. When I picked up the car, the front bumper looked great! I’m very happy with how the repairs turned out and will use Autobahn again if the need arises.

Review №21

2020-05-31 00:28:18

I am very impressed by the quality of work, attention to detail and careful listening to what is needed. Both Mr. Bagel Jaswal and his manager Peter are perfect listeners and deliver an excellent job which is always on time. Due to the flawless work done, I never had to pay a cent for my lease returns.Simply put, this shop is a Class Act!!!

Review №22

2018-05-25 21:14:34

I have been using this place for some years . The people here are courteous, friendly and professional. They have consistently done a great job on my cars. One reason I strongly recommend this place is because they work for me and not the insurance companies. In a recent incident where my car was burglarized, in which a window was broken, they really rough with the insurance company to get an OEM glass rather than an after-market glass

Review №23

2023-12-06 00:17:05

Weve known the shop for years and to this day the bisness still holds up to great service and expertise.

Review №24

2024-01-01 17:43:46

Fixed up our Lexus after a fender bender on the 580. Looks brand new.

Review №25

2019-06-12 17:34:03

They care!!I had caused a damage on a private rental car and needed an estimate. Mr. Joslin helped me right away even if a) they were clearly very busy, b) I was not the car owner (he found a way to work around that) and c) they generally want appointments for estimates.He prepared a very professional and transparent document, making sure to differentiate between new and pre-existing damage on the same car part so I wouldnt be paying too much. All this while he was not expecting the car owner to actually give him the repair job. I can see this is just one of these situations.. he stated and didnt want anything for his service.

Review №26

2020-11-26 20:27:55

This is an overdue review for the best auto repair I’ve EVER experienced. They fixed my bumper from a backing accident which was a huge ordeal to handle. My auto insurance was less than responsive but that’s a separate issue. Autobahn handled it seamlessly for me. If you’ve got a luxury & albeit pain in the butt car like me (I’ve got a MINI Clubman S 2017), do come here! Another plus, they won’t con you just because you’re female. AND they give you leftover paint?!!! Who does this?!

Review №27

2015-09-30 18:34:50

I wanted to give this place a try based on the excellent reviews on yelp. I guess sometimes these reviews can be misleading.My experience with the owner here was completely contrary to what the reviews will make you believe. The customer service, or rather lack there of was extremely surprising. Rude, inconsiderate and dismissive are some of the adjectives that I can use if I am trying to be polite.I would like to point out that you can excuse the lack of customer service if the owner/workers are honest. However, I was lied to over the phone about quote appointment and estimated time it would take to get the car fixed. The owner flat out denied things he had said over the phone and went back on his word completely. Going as far as saying I dont know what I say over the phone.How can you trust this business with your car when they cant even stay honest with the appointment timings etc. Steer clear (no pun intended).

Review №28

2022-02-14 20:33:43

Highly professional, very thorough in inspecting the car, explained all details associated through my insurance claim and billing. Fantastic people, service and experience.

Review №29

2022-02-04 00:12:52

Awesome work and very professional. Able to repair and paint earlier than the estimated time frame and also provide high quality work. Would definitely recommend their service!

Review №30

2023-04-14 01:36:46

Work was done quickly and well. They dealt with the insurance directly. Im 100% satisfied.

Review №31

2022-03-05 05:05:19

The officer here is really kind and professional!I was stuck on some issues and went there for help this afternoon. The officer solved my issue quick and provided useful suggestions!Definitely will come back in the future if I need help again.

Review №32

2019-10-11 22:11:56

I couldnt have asked for a better experience at Autobahn. I brought in my wrx that had some discoloration from the previous owner, and Jaswal himself was able to take care of it without an appointment. My car looks like it did when it came out of the dealership!! Autobahn blew away my expectations, and if I was able to add more stars I would.

Review №33

2023-10-20 02:03:33

Great job. Friendly staff. Location is a little sketchy, but the shop is awesome!

Review №34

2019-09-25 20:59:02

Excellent service, Peter was helpful from the start, affordable, and the finish product was excellent. They repaired, and painted the bumper of my Mini Cooper and the finished job looks like the car is bran new!

Review №35

2018-05-29 02:10:09

Great service, rightly recommended. Got into an accident with major body damage, fixed like new. Quick service. Helped me get into a rental. Works for the customer not the insurance company.

Review №36

2024-02-12 18:24:39

Autobahn did a professional and complete repair on our car.

Review №37

2017-02-09 15:53:33

Had bodywork done by Peter and the team. Phenomenal service, looks like new. They kept me looped in anytime there was an update to be had and their estimate proved to be nearly identical to the end price.

Review №38

2023-07-27 18:50:56

I have been using these folks - Jaswal and Peter - for so long. Always perfect work and flawless finish

Review №39

2024-06-10 17:20:12

Great work by great folks.

Review №40

2023-10-18 15:01:55

Very organized and professional. The repair was well done.

Review №41

2022-02-11 02:22:11

The shop provided excellent communication and kept me informed with the work that was being done on my vehicle.

Review №42

2023-11-14 02:15:43

Good communication throughout the process and gave me good advice.

Review №43

2017-08-28 17:26:15

This body shop keeps my vehicles looking great from the countless morons that dont look when driving. They also stand behind their work.

Review №44

2024-04-08 17:04:20

Couldnt want better!

Review №45

2019-01-06 08:51:03

The best body shop in the bay area . Have sent several friends and family there and each time they have done amazing work & on time

Review №46

2015-10-27 01:46:32

Very rude on the phone. Called a week ago to get estimate, the guy said call back next week. I did, and then he said I needed an appointment. Why not state that last week?

Review №47

2016-04-11 02:03:22

Never worry about any work to be done. The result are amazing. Like new condition when done!

Review №48

2022-10-14 19:12:04

Friendly helpful quick efficient and reasonable price.

Review №49

2020-07-20 16:51:24

Did a great job repairing some body damage to my Audi. Thank you!

Review №50

2022-12-23 17:06:31

Outstanding service, very friendly.

Review №51

2023-02-03 02:51:08

Very nice and helpful staff

Review №52

2022-02-28 21:10:06

Excellent work and customer service.

Review №53

2022-08-11 17:49:37

These guys are great.

Review №54

2022-11-24 17:33:20

High quality job!

Review №55

2016-11-01 15:42:34

Great service & attention to detail

Review №56

2019-01-01 04:09:19

Good work

Review №57

2022-12-19 17:27:27

Quality work

Review №58

2022-12-30 00:46:51

Accident repair.