Auto Talent in Gardena

Review №1

2024-06-26 21:03:13

I ordered a Remus Axle-Back Exhaust for a BMW F25 X3. I got the exhaust is less than a week from ordering it. I was pleasantly surprised at how fast it shipped. Will definitely order from AutoTalent again.

Review №2

2024-04-06 00:58:06

Ordered the Remus Racing system for my fiancees 2020 Alfa Romeo Giulia Ti. Shipped quickly, perfect fit! She loves the aggressive sound.

Review №3

2024-05-16 13:25:17

BEWARE!!! This company has 0 customer service. I placed an order with this business and the checkout automatically filled an old address as the shipping address. I realized right away and tried to contact with no luck. I sent 4 emails, called 4 or five times with messages with no luck over a 4 day period. I ended up having to miss work to sit and stalk my package. Never again WHAT A JOKE

Review №4

2024-05-01 19:19:49

I ordered a set of springs but unfortunately their system did not accurately display the lack of inventory. I was promptly told they were on backorder and would be available to ship out in 30 days. I proceeded with the order and was surprised that they charged my credit card immediately. As anticipated, I received a tracking number approximately 30 days later, but this is where things went awry. For the next five days the tracking status did not update from label created. I reached out to support and were told that the manufacturer was trying to work through their back orders, so hopefully this will go out early next week. I kindly asked that due to this unexpected delay if they would expedite the shipping, no reply. For the next five days the tracking status is still stuck at label created. I re-inquired with support, no reply for two days. Finally support responds and says my package is shipping out that day, but they cannot cover the cost to expedite the shipping. If you are looking for great customer service and or speedy order fulfillment, I would not recommend Auto Talent.

Review №5

2024-05-29 00:45:51

This is by far one of the worst companies I’ve ever had to deal with ordering auto parts. This company has showed no effort on trying to be proactive in keeping customers updated accordingly on their purchase. Now they have been holding onto my money for several weeks (ordered in January) after I have, requested a refund due to no item being available for the next couple of months (which they would give me the run around saying “should ship at the end of the month” each month for damn near 5 months) which led me to cancel the order. I will never do business with this company again and I recommend never ordering from their website since they will hold onto your money, even if the item is out of stock when their website shows that it is in stock. Avoid at all costs.

Review №6

2024-01-11 21:32:49

As far as the item ordered, it was as described, unfortunately it was not the correct fitting for my vehicle, ordered december 27th and received jan 2. i asked about a refund and received an email from autotalent with an attachment from the company the product was ordered, assuming this was a 3rd party purchase i emailed back and forth starting janurary 2 up until today janurary 11th. Explaining that the item doesnt fit my vehicle and finally recieved the return address with instructions as well as a 25% restocking fee on item .i explained the item in words and pictures that it wasnt even taken out of the plastic.still no other reply . I just would have liked auto talent to have gone up to bat and taken the unused item back without the fee or worked with the restocking fee.

Review №7

2024-06-11 04:09:53

Delivery was amazingly fast. Downpipe is a night and day diference from stock. Loving the sound.

Review №8

2024-06-04 18:19:55

Ordered an Active Autowerke single midpipe 3 weeks ago and still no confirmation or shipping labeled. Called them multiple times a day and they keep forwarding me straight to voicemail. Never again.

Review №9

2024-02-21 21:08:31

Worked alongside Joyce with a shipment issue and she was beyond helpful with providing assistance and finding a resolution! Her attentiveness and quick responses to make sure I was well taken care of were top tier! If you’re lucky enough to work with Joyce, know you’re in good hands! :)

Review №10

2023-08-24 00:49:06

Ben at auto talent was absolutely awesome to deal with.. great guy and great company. If you care about your car and want the best quality and service this should be your go-to shop !!