Auto Desert in Palm Desert

Review №1

2024-05-22 22:19:48

The best Dealership in the all valley!Very professional from the second that I came to them Tamir and Sonny was very helpful.I did consignment agreement for 60 days with them and we close on a net price to me, and they make it happen really fast.4 days after we did the agreement they already sold my car and I even got a Top-dollar for it.They just make it looks so easy to sale my car after I try to sale it over five months with no luck.Thank you so much guys!I definitely remember and recommend on you!

Review №2

2024-01-29 19:22:33

I am writing to express my sincere appreciation and gratitude for my exceptional experience at your dealership while purchasing a used 2013 BMW SUV. As a female buyer, ensuring a fair and honest transaction is often a concern, and I must say that your team exceeded my expectations in every aspect.When I stepped onto your lot, your team made me feel welcomed and comfortable. They demonstrated a genuine commitment to providing honest and transparent information about the car I wanted.The fairness and integrity displayed throughout the buying process stood out to me the most. Ari and his partner went above and beyond to ensure that I was well-informed about the history and condition of the 2013 BMW SUV I eventually purchased. Their honesty and transparency created a sense of trust that is often hard to come by in the car-buying experience.Moreover, I commend your team for being supportive and respectful. I did not feel pressured into making a decision, and they patiently addressed all my questions and concerns. This level of customer service is truly commendable and sets your dealership apart from others in the industry.The 2013 BMW SUV I purchased has exceeded my expectations, and I credit the diligence and dedication of your team for helping me find the perfect vehicle. I will not hesitate to recommend Desert Auto Dealer to friends and family, and I look forward to returning for any future automotive needs.Thank you once again for providing a positive and empowering car-buying experience. Your commitment to honesty, fairness, and customer support has made me a loyal and satisfied customer.Best regards, Dr. Brenda

Review №3

2024-05-22 22:24:01

I have now use car 3 times over the last decade. Point blank, they are the single most forthright and honest auto provider I have ever dealt with.When I have compared the pricing Auto Desert offers for a used car with Carmax or online valuations, Trade-In Solutions always exceeds competitors and hits the top of the online valuation. They show you the CarFax and other pertinent data on how they arrive at the price. They send payment via Federal Express the next business day, and it arrives 1 business day after the date sent which you can track on FedEx.When I was trying to complete a sale at the end of a week, Jen at Trade-In Solutions called me to ensure I could get in at 4 pm on a Friday.They have always kept their word, and in dealing with auto sales, that is an enormously big deal.I would refer anyone selling a car to Auto Desert in order to get the top price with as little drama as possible. If you deal with Abe Bijari, you are dealing with the top!

Review №4

2020-01-27 18:47:01

I had an absolutely amazing experience purchasing a car here...and wanted to share. I would not hesitate to shop and buy here again. Everything is legitimate and they truly just want you to get the car you want. I went in with my daughter and met Sunny and his wife, and they basically treated us like family. Helpful, giving, no pressure, just happy to help and make sure we were well taken care of.I didnt buy on day one...no pressure there. Came back the next day and I wanted to test drive...car was waiting and no problem to drive it. It was a pre-owned car so I asked if I could take it for a third party inspection...again, no problem there!Sunny was easy and great and just wanted me to be happy. And everything he said he would do in the deal for the price he did. No questions asked. No games. He loves cars and wants you to love your car.I wanted to finance the purchase and was concerned about getting the best rate and being treated well...I usually shop at car name dealerships, like Mercedes or BMW dealers, etc, so didnt know what to expect when it came to doing the actual financing/paperwork... But when it was time...I was so excited to see Mike there managing the finance department, who is a well known and trusted finance manager and car dealership manager in the Desert....who had processed other financing deals for me in the past, such as at Infiniti, etc. So, I was so happy to see him there and knew Id get the best rate and no funny business. He is a 100% stand up guy with solid reputation and you are in the best hands letting Mike manage the financing and paperwork.So bottom line, if theyve got the car you like, go in and test drive and enjoy! Youll be well taken care of and if you need anything or have any concerns about the car, just ask Sunny and hell do whatever he can to answer your questions and help. I actually saw him do this with many customers, not just me. Really great experience.

Review №5

2024-01-29 20:33:49

I was taken for a ride by these guys. My 1st time buying a car off a lot and I was taken advantage of. Please read more on the bbb site b4 u buy from him.

Review №6

2024-07-05 00:49:06

Ive been purchasing card from this company for the last 10 years great service excellent financing I got the dollar on my vehicle on trading

Review №7

2023-09-16 00:48:53

My son bought his first car from here. Everything was great… car was awesome but did need an air compressor and they had ordered it already but we would have to bring the car back for 1 day for them to fix it and customer service was great… the next day the car wouldn’t start when my son was on his way home..I bought a battery and the car dealership is to reimburse me…2 days later the car started driving weird and a light came on in the dash…turned out it is a miss fire..my son and husband took off the spark plugs and it was covered in gas…called the dealership and they said they will fix it when we bring it in for the ac. My son had his car for 4 days and it went back to the dealer and they have had it for 3 weeks now and it is still not done..they give me a day for it to be done and it keeps changing…after 3 weeks my son is mad at this whole situation so my husband talked to them and now it should be done Monday. The dealership is now getting irritated and upset with my son and now my husband because we want to know when car will be fixed and 3 weeks is long enough and dealer tells us that he is not going to rush his machanic to get the job done and we need to be paitient because we bought a used car and he is doing us a favor in fixing it….

Review №8

2020-11-25 19:50:52

Bought our low mileage Panamera GTS in July and makes driving even to the grocery store exciting 🙃 Roni and the owner were a pleasure to work with and delivery almost 2k miles away was a breeze. Highly recommended 👌

Review №9

2023-04-21 18:02:18

BUYER BEWARE!! We recently purchased a car from this dealer. We specifically asked if he had done any inspections on the car, because if he hadnt, we wanted to take it to a mechanic to check out before purchasing. He said yes, he had it inspected. We bought the car. A few weeks later we get a call that they forgot to smog could we bring it in. So we did,.asked him again, are you sure this car was inspected because it wasnt smogged. He said yes. A couple weeks later, driving down the freeway, the oil light comes on. I stop and put oil in, light goes off, drive home. Husband checks car and notices a few things, among them gunk in the radiator. We call, told to bring in the car, turns out we are over the warranty by 300 miles and then we were blamed for the serious issues this car has. It needs a new engine. First he accused us of driving it hot, then he said we over filled the oil and that caused this to need a new engine. We spoke to 3 mechanics. We were sold a bad car and they we not willing to make it right. They are liars. RUN AWAY FAST!​​

Review №10

2020-05-15 23:33:01

Recently purchased a 2011 BMW 128i And what an amazing experience I’ve had at Desert auto. Sonny and Ronnie help me not just with what I wanted but Also gave me everything that I needed about the car. They’re amazing and great people, honest and generous with freebies as well. So five stars! Two thumbs up! Hats down! Everything is just so amazing I’d recommend this to my family and friends 100