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AT&T Store in Turlock

4.5 (199) 2858 W Monte Vista Ave, Turlock, CA 95380, United States

Categories

Cell phone store
Cell phone accessory store
Telecommunications service provider

Location on the map

Turlock, Stanislaus County, California, US

Phone: +1 209-664-0620
Site: https://att.com/stores/calif...

Opening hours

Monday:Closed
Tuesday:9 AM–9 PM
Wednesday:9 AM–9 PM
Thursday:9 AM–9 PM
Friday:9 AM–9 PM
Saturday:9 AM–8 PM
Sunday:9 AM–6 PM

Edit info

Total reviews rating 4.5

199 Reviews for AT&T Store 2024:

Review №1

2024-06-26 23:59:23

I had always have a great experience at this store. But, not this time. I trade in my daughters IPhone 13 for the new IPhone 15 pro and the offer that I received for the trade was $700. The sales rep start with the data transfer and we disclose a crack in the screen. We take the phone back home to finish with the transfer and the reset of the data. When I came back to finish with the trade I was informed that due to the crack on the screen my credit will be only $350, talked to the assistant store manager and store manager and they all said the same no one honored the first offer. I had other options like buying on the apple store, online or even used the phone insurance. I took the decision based on the offer given to me. They will sending to some other department and my credit maybe honored. I will updated the review as results developed.

Review №2

2024-06-12 13:59:58

The place was clean and organized .Hannah, assist me . Did my pedicure prices is affordable. Just walk in my first time to have my feet done. I am very satisfied. Disinfect all nipper, etc.

Review №3

2024-03-16 19:39:04

Brandon, the young man who helped me, was right there to welcome me into the store and ask if I needed help. I let him know I was interested in a new phone and he was happy to help. I ended up leaving with a new iPhone 15plus and lots of goodies. I did call my brother to check over the purchase of a 14 over a 15, a 128 over a 256. I didnt make the decision quickly and there wasn’t a hard sale. I went in looking for a phone and that what I got! When Brandon told me about the 20% every 3 items it made sense to buy everything while I was there, so I bought the wall USB-C plugs and cords.Brandon had to leave while the phones were syncing, but the two managers were real sweethearts and kept checking on me. Two hours later (had to update the older phone, that took a while), I walked out the door a super happy person with a new phone!Great people work at the AT&T store at Countryside by Target in Turlock, CA.

Review №4

2024-05-01 21:35:54

Donatella helped me so much today! She was professional and walked me through the whole process. She was so sweet and overall a dream to work with ask for her when you go to the Att near target!

Review №5

2024-01-13 07:03:44

I highly recommend this At&t location. The workers are very helpful and always give the best customer service. Christian was very helpful when I came in to purchase a new phone, it was quick and easy! Thank you!

Review №6

2024-04-09 21:54:40

Kayleigh is great! She is so sweet, helps you understand the options and prices, and will get you what you need or want.

Review №7

2024-04-03 00:06:02

Sara the representative was very professional and fantastic to work with. Very knowledgeable and helpful with my questions and concerns.Thank you 🙏🏻

Review №8

2024-04-07 18:59:49

Excellent customer service and rep was very helpful. Rep(Donatella) was solving issues to provide better service.

Review №9

2024-06-13 11:18:29

I got back my newly without helping by them within 4 days.

Review №10

2024-07-01 00:52:14

Its horrible place. Never come here. They dont care about peoples time

Review №11

2022-09-11 21:00:20

I didn’t have to wait long for a representative to assist me with the purchase of my new phone. Sandy was great! I let her know what kind of phone I was looking for and about how much memory I wanted and her recommendation was great. I’m very happy with my purchase and most of all with the great customer service that Sandy provided. She’s an exceptional employee and will definitely recommend others to go purchase phones at that location because of her.

Review №12

2023-08-20 20:02:13

The service was great! The team member that helped me was very nice and got things done quickly. I got my questions answered. Thank you for a great experience!

Review №13

2022-09-15 20:10:34

I went in for an upgrade. The woman assisting me said my bill would actually be lower because she was signing me up for autopay and I was eligible for the upgrade promo which was a $700 credit. She said to wait for them to send me a box to return my phone and get the $700. First bill arrived and I was not signed up for auto pay. Tried to sign up online and she had crossed some information from a different account when logging in on my phone. No discount. Box never arrives. I go back to the store and she and the manager explain that now I need an extension. They order the box and send me home. The box never arrives so I call. They say my trade in isn’t eligible but send it anyway and then call again. I request a shipping label instead of waiting another month for a prepaid box. Weeks later I get a text saying the promotion is over and my phone is worth $0. This store will tell you things with no follow through for a quick sale. If I could give them 0 stars I would. I’m out almost $1000 because of their careless promises and mistakes.

Review №14

2022-09-07 02:17:25

We went here on a sunday morning to get a new phone for our mother. I believe the customer service rep that helped us was christian, he was so extremely helpful and nice. He explained the process, procedures, and took extra time to help set up the device. He went above and beyond and we are very thankful.

Review №15

2023-06-21 19:03:47

I came in on my lunch and wanted to do a purchase since online was able to process already knew what I wanted had management assist me along with associate which were very helpful and quick with everything. Best service I ever had

Review №16

2021-03-27 18:27:44

Donna was so very helpful today with getting our new iPhone 12 Pro. Explained everything to us so we understood and answered all our questions. So very friendly and helpful. Made things easy. Friendly smile. The manager Gabriel was also so very helpful and friendly. They both went out of their way for us in helping us fast and efficiently and was courteous. Thank you again for all you help

Review №17

2022-01-26 01:39:59

Clarence Dela Pena was extremely helpful, listened to our concerns, was patient, willing to go the extra mile for us. I cannot thank you enough for your help. I look forward to doing business with you again! He is the epitome of what customer service should be. I will definitely be back to see him again.

Review №18

2021-07-11 23:51:38

I spent time with Joe and Tyler at the Turlock CA location. They went above and beyond with costumer service. During my time there they made me feel comfortable and at ease. They are so friendly and kind I forgot I was there to fix my phone I was having such a grand time with them! I was able to get my screen replaced and look over my plan options. These 2 guys are absolutely amazing, kind and have a great sense of humor. You are lucky to have them as part of your staff!

Review №19

2021-11-02 01:01:56

José Lima was very helpful and polite. He answered all my questions, which helped so much because many other stores act like the customer is supposed to know everything already. Mr. Lima was not intimidating at all and was very patient. I think I will only be seeking his help from now on. Awesome work.

Review №20

2021-07-10 02:17:20

Juan helped me out so much when I got a new phone. He was able to set up everything I needed for it. I was able to get a great case and screen protector. He explained everything I needed to know about it and just made everything much easier! Overall great customer service!

Review №21

2022-07-21 19:22:32

Donna was extremely helpful and very personable. She was very knowledgeable and took care of my issues even though they were caused by Walmart. Thank you very much again Donna I appreciated your time.

Review №22

2021-05-16 21:55:24

I went to update my iPhone to the latest one. Jose Lima was our helper. He was very friendly, patient and knowledgeable. He took his time explaining every step of the process. He transferred everything to our new phones. Thank you Jose for the great service you provided today and a big THANK YOU to the AT&T team for the wonderful service as well. I am a customer for life.

Review №23

2019-02-12 05:45:33

Absolutely amazing customer service by Hector. He walked me through my upgrade and assisted me with different options. He brings his own personality to the customers and I truly appreciated that about him. I asked him some of the same questions that I asked the other AT&T store across town, and got different answers from him. Im so glad that the other store didnt have a phone in stock and I had to come to this store. I was enlightened by several things. Great job to him!

Review №24

2022-06-07 19:27:55

Donna is the BEST!!! Went to get a new phone and she knew so much about the products!! Signed up our entirely family!! She gained them 13 new customers!! She is very sweet and kind!! Very glad we had her bc she is a ROCKSTAR!!

Review №25

2020-11-11 06:26:47

This is store its always empty because there is no people working only one person in the desk, i was waiting for 25 minutes, 2 guys walked away from the store before I walk out

Review №26

2018-11-07 23:04:19

Eric is a great person to work with. Very knowledgeable, friendly and thorough. My concern with setting up my employer discount was handled very quickly. I went ahead and got an ipad. Eric got me set up quickly and explained the plans thoroughly. Best AT&T store that Ive been to!A bit busier than I expected that early but each person was helped quickly.

Review №27

2021-11-11 02:18:29

I had the pleasure of having Evan as my associate to help me through my transaction. He was very knowledgeable and was able to answer all my questions. He was also very pleasant and well mannered. I will be looking for Evan every time I go in.

Review №28

2021-03-24 04:36:27

Today I walked into at&t for the first time and I was greeted as soon as I entered the door! I would like to acknowledge Juan for going above and beyond to meet his customer’s needs (me). He made my experience with upgrading to at&t smooth sailing, overall great customer service. I would recommend anyone looking for a phone to come to this location.

Review №29

2021-09-21 02:58:01

Had a fantastic experience with Brandon. A girl initially helped us and she was way too pushy and gave us incorrect information. We went back. Brandon fixed all of our issues and gave us incredible customer service. This man deserves a raise!

Review №30

2021-06-13 05:46:49

Today i paid AT&T a visit interested in only asking questions since i was considering switching carriers, and let me tell you! I had a great representative help me by the name of Jose Lima & he answered all my questions so well i decided to switch over today. He explained all the benefits, me and my family could not be happier with the service we received. Thank you Jose for setting us up :)

Review №31

2021-11-20 01:01:42

Eric Inthavong is the best help we have ever gotten at any AT@T store ever!!!My husband and I both are not tech savvy at all and he took the time to explain in ways that we could understand..you need more people like him at these stores or they could learn from him! He really is the best. Thank you Eric!

Review №32

2021-06-08 03:44:34

Juan gave me some of the best customer service I have had in a long time, I myself am a server and understand dealing with people. He was just doing things right, will be back 100% if I need anything else in the future. Thank you Juan! You’re the best

Review №33

2021-01-05 17:35:17

I made several visits to this store to change my business account to firstnet. It turned out to be a somewhat complex process that was made easy thanks to the representative Shimon. He took his time in making sure that my account was squared away, no matter how long it took and despite the few obstacles we had. He stayed positive and made me feel like he really cared. I will be sure to schedule an appointment with him if I ever need to return to this store in the future.

Review №34

2021-06-15 21:35:10

We went into the store looking for WiFi capability for my grandma and met Peter Martino. He was amazing!! He took the time to talk to us about how to save money on our monthly bill, how often we should thoroughly review it, phone protector replacement, and many additional questions. Not only was he super helpful, but very easy to talk to! A great personality to match his professional and knowledge in his job. If you ever visit this AT&T store, ask for Peter. He is now the only one my family and I will be going to for assistance. Thank you Peter for everything!

Review №35

2020-02-29 23:05:28

Overall this store is really nice, clean and friendly people working there. I came in to upgrade my iPhone 6 to one of the newer iPhones and a gentleman named Lima helped me with the upgrade as I needed an upgrade for my business he showed me what fits my budget and business and I spent a lot of time with him as he was patient in answering all my questions. I must have taken up a lot of his time but he really made me feel comfortable enough to not just upgrade my device but to add on a few other items for my business, not to mention he was patient with the fact that my 2 year old was running around.Thank you for the customer service Lima AAA+++

Review №36

2022-09-14 01:43:25

When I called AT&T customer support the help was not good at all and I did not get clear answers. So I decided to go into the store for some help. Brandon Duenas was awesome and helped us fix our phone plan and explained everything so well. Thank you Brandon

Review №37

2021-07-03 20:55:36

Jorge was kind and helpful. I came in with a dilemma regarding another carrier and he got me set up in no time. Jorge is efficient, knowledgeable, and very patient. I would come back to AT&T just because of his excellent service. 5 Stars plus!!

Review №38

2022-09-25 02:27:31

I was told by the sales rep to open the phone boxes we brought but he didnt specify which ones. The result was me opening the phone box that I wanted to exchange for a different color. Now I have to pay $55 because that box is no longer sealed. Im a college student and $55 is how much I make in a single day. I shouldnt have to pay for someone elses mistake.

Review №39

2021-09-02 02:13:09

Deep was very helpful and patient with us he helped answer every question we had. The process of switching over from our previous carrier was smooth, fast, and easy. High recommend choosing him for all your AT&T needs!

Review №40

2021-01-27 17:21:15

I gave this store 5 stars because of the customer service I received from a young man named Jose. He was very thorough in the process of explaining the plans to me and how to port my number in from my previous carrier. He offered me insightful advice on choosing the phone and plan that was best for me. I would definitely go back. Thank you!

Review №41

2022-01-16 00:43:58

I had a wonderful caring experience here at the Turlock Store with Jacob Marquez & Daniel Williams they were both very caring & knowledgeable with my account. It was worth my drive from Atwater, Ca. I will definitely do all my business here at this location. They gentlemen care about there customers & treat them like family!

Review №42

2021-02-07 19:31:24

Had a great customer service experience. Manager Fabio and his employees are very polite and very professional. They gave us great plans, discounts and phones. Very satisfied, definitely will come back and refer Turlock store to everyone.

Review №43

2020-09-10 20:51:04

I went in last minute to get a new phone. They were very busy but the staff was very sweet and attentive to new customers walking in. They weren’t rushing people even though they had a busy store which was nice. I am so happy that they are taking COVID precautions. They have social distancing spots for people to stand on and every time they switched customers they wiped down and sanitized the tables and the chairs. I will for sure be returning when I need to.

Review №44

2021-02-17 22:57:03

I went in today to upgrade my phone. I was helped by a gentleman by the name of Evan. Honestly this guy gave me superb service, and was very explanatory with everything he was doing. And my favorite part, he was honest with the information he was giving me. You ever go inside this AT&T location, ask for Evan if you want a great experience!

Review №45

2021-02-02 02:08:57

Juan Carillo recently helped me out with getting a new iPhone 12! I actually scheduled an appointment with him because I heard such good things about him. I was in and out. He had everything ready to go for me as soon as I walked in. Best experience I have had at a phone store!

Review №46

2021-05-15 22:35:42

Saved me hours after six weeks of not getting helped thru the 800 customer service multiple calls. Monique and George were to able to run diagnostics and fix my devices within minutes. I’m incredibly happy and satisfied.

Review №47

2021-11-05 02:31:34

Often the service levels are exceptional from team members at the Turlock store. Easy and helpful. Unfortunately the manager, Daniel, doesn’t understand “customer service” and treated me disrespectfully and rudely. Felt as though he thought it was okay to treat a female with intimidation as his introduction.

Review №48

2021-02-23 07:41:04

Everyone was very nice and I was helped quickly even though they were extremely busy. I took my phone to get the cracked screen placed and it was a breeze. Technician was very helpful and finished it within an hour when it usually takes 2!

Review №49

2021-08-21 14:12:36

Manager Fabio was very knowledgeable and helpful. Phones and contracts are so confusing these days. He helped us get the best deal. Can’t give 5 stars to the store, as it is way too loud in there, the music is on too loud, and with masks on it’s too hard to hear the staff speak.

Review №50

2021-03-12 03:02:21

Evan was a great help. My girlfriend and I came in to get her a new iPhone and trade in her old one. He made sure to explain the trade-in process to us and how it would be reflected on our upcoming bills. Really appreciate his help and knowledge. I ended up also getting a new iPhone and a couple accessories. Hadn’t been to an AT&T store in years but will definitely be back to see Evan next time I need something.

Review №51

2021-03-25 18:52:52

I had some confusion with the break down of my billing so I came into the store to get some help. Linda was the associate that helped me and she was a HUGE help. She was extremely patient with me and did a step by step break down. On top of that she gave better option plan that fit for my family usage. Thank you Linda!

Review №52

2021-08-05 18:09:26

Great service the best I ever had Jose Lima did an amazing job gave me options and took care of my business account. Also Jacob Marquez helped me a lot what a nice guy give him a raise

Review №53

2023-07-11 01:46:48

BRANDON DUENAS IS AN EXCELLENT CUSTOMER REP❣️He’s SMART KIND POLITE KNOWLEDGEABLE & MORE❣️We will Be Back 2 BUY FROM HIM❣️Plzzz GIVE HIM A RAISE PRAISE REWARD So He Knows WE APPRECIATE HIM❣️Thank U 4 Hiring Brandon DUENAS-He’s FABULOUS❣️Roger McDonough

Review №54

2020-08-04 18:55:58

Must say that the help I have received from Linda has been outstanding! My issue was complex and time consuming. She went the distance with me and didn’t give up trying to find solutions. She exemplifies customer service. Kind, patient and knowledgeable!!

Review №55

2021-07-01 00:58:47

I went into the AT&T store looking to upgrade my phone. Jose helped me find a phone that had the best features while also being in my budget. He wasn’t just trying to make a quick sell. His customer service is A+!!!!

Review №56

2021-06-03 20:20:09

Over weeks of struggling with upgrading my phone, Fidel gave me instant help in person. 10/10 recommend coming here and getting his help. My experience with him was outstanding!

Review №57

2021-02-01 23:37:37

Sales Associate Juan Carrillo was extremely helpful with my decision of upgrading to a new device! As well recommended I upgrade with a higher gb storage since all my work and school is linked to my phone! Best decision ever! He was patient and very professional as I decided. Thank you!

Review №58

2021-09-18 20:07:15

Kayleigh was fantastic. She was full of knowledge and was very quick to help meet our needs. We ended up getting an upgrade while we were there thanks to Kayleigh!

Review №59

2021-10-28 23:55:58

I had such a wonderful experience at your store again. All my issues and questions were resolved. Jose helped me and was so knowledgeable. Thank you for such great customer service!

Review №60

2021-03-09 21:17:05

Fidel was awesome, he offered all discounts he could for our new account. Helped us with our brand new phones. Setup was easy and smooth! Thank you again

Review №61

2021-04-24 21:48:33

Stephanie Is the best!!!!! She is very knowledgeable and a fantastic multi tasker. My wife and I came in for new phones, we are the most technically savvy individuals and she set everything up for us perfect.

Review №62

2021-09-08 21:02:34

Rep went by D? Surpassed expectations, didnt feel like he was selling but trying to find us best plan and best phone for what we were looking for. Offered more options and helped transfer phone # from another carrier. Just above what is expected from your average employee!

Review №63

2021-03-19 04:28:47

If you guys want a good deal and want to save money every way possible contact or ask for Evan! That gentleman worked hard into getting our internet over to where I’m located! Found ways and got it done! Hopefully you see this Evan i appreciate it! Gonna send people your way for sure!

Review №64

2021-10-16 19:06:29

The team here at the Turlock AT&T store has been excellent. They work so well together, and Jorge (our primary contact), Jacob (manager), and Brandon have provided superb customer service and follow through. Thank you!

Review №65

2020-03-06 01:40:11

Long story shorty, some of the best support I’ve received. My experience starts back at the end of January, where I went it to start a new line but got feet and backed out. I was told my account would cancel out and I wouldn’t have to deal with any calls or billing. Well less than a week later, boom a bill for nearly $90 dollars appeared. I called the phone support who reversed the charges and said they fully canceled my account and would not hear from att again. A whole month later (today), I received a new bill of about another $90. Called early in the morning playing telephone with 4-5 people and was greeted aggressively by att loyalty agent who was attempting to prorate my nonexistent service. I explained that why should I pay when I never had their services and kept saying my account was active And that I would have to pay for my use of it. I went in store after my failed over the phone support and spoke to Lauren who helped resolve my issues with the phone representative and made me feel heard. Lauren was empathetic, assuring and aligning with my concerns and would definitely return if I ever do decided to switch cellular providers.

Review №66

2020-06-21 21:49:21

I went in today and asked for help in trying to scan the QR code into my new phone. My old phone wasnt holding a charge. I simply asked what I could do and how to scan. The hey told me they couldnt help me. I was SO frustrated. I tossed my phone down and rolled my eyes. One of the young men threatened to throw me out! I couldnt believe how rude and disrespectful he was to me.....totally dehumanized. Another sales guy ended up helping me and was very kind. He discovered that the cord was defective and that solved the problem. Im a senior citizen (70) and these young unprofessional guys dont get being respectful and courteous. It could have all been handled in a much more professional and caring matter!!The rude guys name was Cristian.

Review №67

2021-08-08 21:25:58

Daniel and Kayleigh are the best! They welcomed me with a smile and helped we with my wireless device needs. They also were able to find a great deal on the Apple Watches. I received a bogo deal and it was the best investment. Thank you such for your time and patience with answering all my questions. PS if you’re a teacher you receive 25% off your wireless account! Ummmm yes!!

Review №68

2019-02-19 05:43:44

Too many problems with this place. Ordered direct TV. Add phone. Did not give me what I ordered. Lets explain. Got a new phone with direct TV and get a $300 gift card. So my wife needed a phone and we wanted to get out of cable. This was last October. I was also to get free HBO Oct. This was to start that time they installed. For three months they didnt add. After months they finally added the $. But had to call store every week.

Review №69

2021-08-26 01:12:35

Omg I had such a great experience the other day. I had lost my phone a few days ago and needed to get another one. Juan was so nice and helpful and helped me pick out a new phone and phone case and I love them!

Review №70

2021-03-14 01:10:59

Going into the store is so much better then the online or over the phone experience!! Thank you Evan for your excellent customer service and knowledge of your products!! I highly recommend this store! Even the manager stopped by to make sure we were being taken care of! Nothing like good old fashioned customer service!!

Review №71

2021-05-24 20:29:02

Donatella, AGAIN, was SO HELPFUL and made it fun to work out the kinks with adding a new phone line!!!! She showed me all the new merch but there was absolutely no pressure. She made sure we were FULLY taken care of without making me feel rushed. THEN, one of the Managers, Monique, came up and introduced herself saying, Hi, Im Monique, one of the managers here, and if you EVER need anything, please dont hesitate to ask!!! I am leaving here a VERY HAPPY Camper!!!❣

Review №72

2021-07-30 20:20:21

We came to the ATT store in Turlock, yesterday. We came to purchase a new phone and ended up purchasing 2 phones. Donatella helped us and what a pleasant experience. She helped us for most of the afternoon. She was very patient and walked us through how to use and set up our phones. She is VERY professional...compared to some other employees in the store. We were very, very impressed with her from start to finish. We will definitely look for her to help us when returning to the ATT store. Your store needs more like her!!!.

Review №73

2021-04-14 03:43:35

The main reason why I visit this location and give att my business is because of the professionalism and knowledge of my rep Fidel.He continuously takes care of all my business needs and seems to care about saving me money as well as keeping all my technology current while answering all my questions. I would highly recommend Fidel for all of your products and services.I would like to thank him for continuing to work during these tough times and appreciate alll his help.

Review №74

2021-03-29 00:01:28

Amazing customer service. Juan was super helpful and courteous made sure to answer all our questions. We had an amazing experience. Will definitely make sure to come back when he is on schedule

Review №75

2021-07-01 00:46:26

10/10 experience! Jose Lima was the person who helped me and cleared up all my questions! He was very professional and got me into getting a really good deal!

Review №76

2020-03-18 03:45:50

Never had any problems here. Store is clean, staff seem knowledgeable & willing to help you, even if you dont understand a lot about new tech or you have strange phone issues.One time I had no charger and no way of charging my phone which was completely dead. They used their charger, charged my phone & let me sit in the store while it charged.

Review №77

2020-08-31 20:11:13

I want to say that our experience at this at&t store was amazing. The staff and associate that helped us went above and beyond to help us. She was full of positive energy, kind, and super friendly.We will definitely go back to the store 😊

Review №78

2019-12-31 14:16:25

Worst customer service ever! I have been to this store multiple times and this is the first time I walk out disappointed. Visited the store to upgrade and change plans- the agent that “helped” us did not take the time of day to explain any plans other than the one we told him we heard about. Explained to him that I was still confused and things did not make sense, and he had the audacity to say “how does it not make sense?” After his remark, I got up to leave, but before doing so asked for his name- he provided “josh” but immediately corrected to Fidel.So, in other words save yourself some time and a headache. Go to another AT&T store. Horrible experience today!

Review №79

2021-03-19 04:08:49

I was helped by Evan at the At&t store in Turlock on countryside. He was amazing! Super helpful and helped me lower my monthly bill but still giving me an amazing deal! If you are in need of an upgrade or trying to switch provides make sure to go checkout Evan at the Turlock At&t. He’ll make sure to fulfill your needs!

Review №80

2021-10-30 22:20:04

Juan has been very patient with me in resolving issues with my phone I also had great service with his manager Monique and I truly appreciate the time that we took to resolve my issues I would highly recommend them as having the greatest people skills and patience with him with all my issues thank you

Review №81

2021-07-30 02:28:04

I waited more than 20 minutes outside then I entered the employee did not solve my problem as if from another planet Services in this center are not good at allI waited about 15 minutes. Then the seller showed up to say youd have to wait another 15 minutes.To get me the sales manager.Thats not good at all.Activation fee paid twice for prepaid planAfter all, he tells me my phone doesnt support the connection.Ive been using my phone for two years on the net.Just taking money from people.

Review №82

2022-01-18 22:13:32

This store is amazing!! Clearance is very helpful he explains everything very well. He has a lot of patience with all my questions. Ask for him whenever you go in!!!

Review №83

2021-07-15 19:39:13

My husband recently visited the Turlock location off of Monte Vista to activate our newly purchased ipad pro. Jorge assisted my husband with the ipad almost immediately by activating it onto our account. He also noticed he could save us money on our monthly bill. My husband called me which I ended up speaking to Jorge who explained in detail where the savings were. He was so detailed and clear about his findings that I was actually impressed. Impressed bc Customer Service is almost always difficult to assist on any savings. My husband and I approved the changes and thanked him for an outstanding catch on our monthly bill. We hope he is with AT&T for a long time bc he will be our person at this location. Thank you Jorge!

Review №84

2022-06-05 21:39:09

The worst customer service and lack of knowledge. The sales representative do not have enough information of the store stocking. Got to the store and asked if they have the new IPad, the sales representative told us yes, waited for hour and half to another sales representative to tell us that the product that we are waiting for is not in stock. I dont recommend this place at all . Do not waste your time

Review №85

2021-01-05 03:09:06

The workers can care less about you. All they want to do is up sale you and get you to buy this and buy that. They don’t sincerely want to help you with your issue. Rather they take the opportunity to take more money from their customers. Horrible experience!Be forewarned if you go with AT&T. Much worse than the car buying experience. I should have stayed with Verizon.

Review №86

2020-08-16 21:40:56

This is the worst place for purchases and for information. Some of the staff shouldn’t be working in customer service. Some make an effort and some don’t. There was an In-Home Expert that came to accompany the internet technician last time our internet went down and she convinced me to purchase an iPhone, which was pretty neat because she helped set it up and took good care of me but I had to go to one of the stores to buy accessories. I chose this location and told them I had 50% discount from the In-Home expert but because I forgot to set up my Gmail I couldn’t remember that my coupon was there, so she didn’t honor it and only gave me their 20% store promotion. I also needed to get the In-Home Expert’s phone number, which she forgot to give me before leaving and no one knew who I was talking about. Very disappointing. Customer service over the phone is another thing. If you have an iPhone forget it! This was my first iPhone and it’s a headache getting what you need or who you need to talk to.

Review №87

2018-05-11 21:28:03

Walked in here and the place smelled like wet towels. It was not hott inside but it did smell horrible. I was greeted promptly by a gal who was helpful. My review is based on the fact that they could not give me exact estimates on a two device plan. They quoted over 140 for 2 lines. Thats outrageous when we have our own phones.

Review №88

2020-08-12 00:29:44

The staff and managers at this store are amazing! I came in with several problems with my account and they handled it in no time. They were friendly and attentive to my needs. Thank you AT&T!

Review №89

2021-03-19 01:41:19

Ravdeep Sandhu has excellent customer service! With such patience to make sure everything is taken care of the right way. He will go the extra mile to make sure everything is taken care of so u won’t have to go back to the AT&T store. Highly recommend him to help you with ur AT&T services.

Review №90

2021-11-11 00:58:49

Great service always from this store, Jose Lima was the rep that helped me very informative and gave me all the details of what I was signing up for. Very good management there also

Review №91

2021-06-19 18:38:19

The service was amazing. Alyssa went above and beyond! She was very patient and informative! Will definitely be coming back to her again.

Review №92

2021-07-02 06:54:25

So Ive been a att customers for a couple of years. Ive always had a Samsung today I was attended by Jose Lima I was interested in an iPhone Lima sure took the time to take care of all my needs explains everything really well on swapping over phones thank you Jose Lima.

Review №93

2021-10-12 20:29:09

I was service immediately within a minute. Rep was very knowledgeable and worked with me on the best deal as well looked into my current bill info to work out additional savings.

Review №94

2020-09-29 18:19:07

Love this store! Worked with Eric today and he had me taken care of in 15 minutes. Great service and they follow COVID guidelines so I feel safe coming in.

Review №95

2021-02-02 01:11:21

I had a really good experience! Juan was so helpful. I came in to get an iphone and didnt really know which one to get, but Juan explained to me the differences in the models and which would be best for me. 10/10

Review №96

2021-08-13 02:18:51

A huge Thank you! to Jit at AT&T!!! I totally needed help setting up my boyfriends new I-Phone that came in the mail, and that I knew nothing about. We showed up unexpectedly at the store. Jit greeted us at the door, and immediately got started setting us up. It took him a mere 20 minutes, and we were finished.What great customer service!!! So rare these days. Thank you Jit for knowing what to do, and doing it accurately.

Review №97

2021-12-19 06:37:12

Rating this at&t 5stars. Had an appointment today with Daniel Gonzalez to get a new phone. Not only did he provide excellent service but was also very helpful and kind. Will be coming back in the future forsure.

Review №98

2021-02-03 04:18:19

Bought some accessories and had awesome team member Stephanie @ the Turlock location provide great recommendations and apply new screen cover. So helpful and with a smile the whole time. Thank you!!

Review №99

2021-04-10 21:39:13

This store has the most spectacular service o have ever received. They went above and beyond for all my needs. They actually and listen and care for there reps. Mr Deep is such a friendly and kind hearted person and very knowledgable.I would reccomend This location and this rep to everyone!!!

Review №100

2021-06-29 22:13:59

Ive a costumer for over 6 years, great reat service at at&t,I like to go there every time I need to because Jose Lima always has and answer for all my questions about my cellphone or cable service. Great personality and very helpful thank you Jose Lima

Review №101

2021-06-11 17:47:45

She was very helpful. Informative. Knowledgeable. Made this experience very easy for me. Look forward to coming to this store to get her help specifically. Great service.

Review №102

2021-09-01 19:48:39

My experience with your representative at the store was exceptional. Very nice and professional young. He went above and beyond. Thank you!

Review №103

2020-03-11 18:44:39

After a year and a half of dealing with a single issue from AT&T, a wonderful employee Linda was able to help me finish the case once and for all, and find discounts that i qualified for but was not taking advantage of. Best customer service from AT&T I’ve had.

Review №104

2021-05-21 18:55:03

Tri has been a very big help to me, he always has had a awesome attitude great customer service and I think he deserves big Kudos Big Rays awesome guy. Thank you so very much.

Review №105

2022-04-14 20:47:31

Transferred 2 lines over to another account. Was met at the door and everything was handled quickly and professionally. I will continue to use the Monte Vista location. The gal at the Fulkerth location said that Id have to change phone numbers...she was wrong.

Review №106

2021-09-29 21:25:29

Juan went above and beyond today. Found me an iPhone 13 pro max and a case too. Did a great job checking my account as well so help me save money

Review №107

2021-08-30 08:40:58

I want to give him one star and thats only because I cant give them no stars did talk a good game to sell you a product but cant help you in the long runbecause I went in there to shutdown a lost hers or stolen device and apple 11 and they refused to help me both locate the device and shut it down I would like to give this iPhone store AT&t store 5 thumbs down

Review №108

2020-11-24 03:59:33

Unknowledgeable person that helped us, screwed up my account and my sons account after spending 2 hours at the store. Called AT&T customer service, she had us go back to the store and undo our transaction from the day before, we went to the store as instructed and talk to the worthless manager who made us wait over an hour to fix what they screwed up, the day before, he is as worthless as the idiot that help us.

Review №109

2021-11-10 03:38:02

Very great experience. But the other one on Fulkereth in Turlock is trash.u knowledgeable employees who dont keep their word on deals the give you. Never ever go there. No wonder its always empty. TRASH and LIARS.

Review №110

2021-05-08 18:19:07

KayleighWas amazing! She told us all about the deals and helped us get the most for our money! Your awesome Kayleigh 😘

Review №111

2021-06-21 22:13:05

We had a wonderful experience here at the at&t store on Countryside. Juan was a huge help, answered all of our questions and made sure we understood exactly what we were getting and how everything worked!

Review №112

2021-06-13 19:05:51

Evan was awesome. He helped my daughter with her new phone and he knew what he was doing. Great experience. Will go back!!

Review №113

2020-01-05 17:47:17

Stopped in Thomas let us charge our phones and sold us a rocking JBL wireless ! Awesome staff over the top friendly even let us sit and jam out some tunes with the in store demo unit ! Thanks Thomas and staff you all made us feel at home so far from Atlanta 👍

Review №114

2016-06-18 02:40:49

I had broken my phone this past week and was deciding between fixing my current device, which I have zero problems with and had just dropped it or buying a new phone. It all depended on price, time, convenience, etc. My phone happens to be a couple generations old so they didnt have it at this store which was expected so that wasnt a problem. Was being upsold constantly by saying Id receive a new watch, tablet, and other gadgets I had ZERO interest in. I finally decided that I should get a new phone because I was told I had been eligible for an upgrade. SWEET I thought to myself, because why not just go for the new phone since I could, right? So after deliberating with my party I decided that the new phone was the way to go. Fast forward 15 minutes after stating that Id buy the new phone, even though that was not my initial intention and this guy was WAY overselling the device with blatant lies and inaccurate statements like Im an idiot who knows nothing about electronic devices, this rep who had been struggling with helping me the whole 45+ minutes I was there and was not very good at articulating his intentions or remembering basic facts about who he was helping finally comes back and says his initial claim of my upgrade eligibility was in fact *drumroll* FALSE. Wow! Shocker, right?! All-in-all.. Im sure not everyone there is completely inept when it comes to this phone selling thing, but really I had a terrible experience there. I wouldnt recommend going based on that experience alone. The only good thing he did was refer me to the phone repair shop in the same shopping center by the nail salon who not only fixed my phone for a reasonable price, but did it in a timely fashion AND was very professional with his work and business.TL;DR - This store was garbo and should you just need phone repairs then go up the way to the repair shop in the same shopping center by the nail salon. They also do laptops and sell phones and other merchandise too. Sorry, I cant seem to remember the name of the spot, but its there. My only complaint is there not being any visible business cards to take home.

Review №115

2022-03-20 01:46:49

I feel I was given incorrect information. After being told Id have a reduction in my cellular bill and the same price in my Internet/Uverse bill, I see a larger bill coming through. this is not right. I am not happy. and theres probably nothing that can be done to fix it.

Review №116

2021-05-14 03:16:01

Kayleigh was very helpful and courteous. She took care of concerns and gave us a good deal on phone.

Review №117

2021-02-06 00:44:47

Would have left 0 stars but it wouldent let me. So If your looking for good customer service this is not the place. Wated over 30minutes as the employees talked. Never even helped me with my issue. Complete waste of time. I couldent beleave the ignorance that I saw. I will NEVER step foot in that store again. Grate job to whoever owns that store

Review №118

2021-06-05 22:00:12

Customer service was excellent! Helped out in getting the best possible deal for my phone purchase. 10 out of 10 would recommend!

Review №119

2018-06-11 02:21:51

My family and I were buying a phone at home in Patterson but they took too long to help us so we went to this Turlock location because we know they help us as soon as we walk in the door. The associates are very efficient and polite.

Review №120

2021-05-15 16:40:22

Jacob and Lima were more than helpful while buying a new phone. They explained everything so well and made sure I got everything that I needed.

Review №121

2021-08-06 19:40:37

Charanjit was a pleasure!! He helped us put the tempered glass on the phone and had us in and out. Such a nice employee!!

Review №122

2021-04-19 23:17:49

Brandon was very helpful today at getting my watch issues fixed.Also quick service when entering door, waited less then 2 minutes

Review №123

2021-05-07 02:04:59

Love, love Dona! She is the kindest and the sweetest soul. She helped get me a new phone with the best deal. Thanks a million!

Review №124

2021-02-13 07:09:17

I have one word for you...RUN! I have been with AT&T since 2006 when you had to wait until after 9pm to get unlimited talk. It has become such a horrible provider.Their priority is your MONEY, not customer care, not providing you with clear information, not hospitality. If you want to know what youre getting into before you sign a contract AT&T is not the place. If you want to know how much youre going to pay monthly, this is not the place. If you want to be upsold this is the place. Worse than a car dealer. Im looking to switch to Verizon. byeeee!!!

Review №125

2021-09-14 00:58:48

José lima was great he helped me set up wifi and new wireless service. He did excellent and provided me Great customer service I will recommend do business with him

Review №126

2016-06-05 09:09:27

This entire company has become a scam. I need to return my equipment since I am no longer a customer. I need my account number the only way to get it is to log into my account, I forgot the password. To reset the password I must have my account number. No more Paper Bills to file everything done online and when you do get a person they will insinuate you are just stupid.

Review №127

2022-02-19 17:12:16

Yes I have to say this is the best AT&T store Ive ever been to a technician named Joe happily happily served us fixed my phone the service was incredible weve been others AT&T stores this is not a privately, Its corporate

Review №128

2021-07-28 01:50:13

Iv been in store multiple times already and they have never let me down, they always answer all my questions and go above and beyond to help me with any problems I run into! This store is always super clean and staff is always very very friendly :)

Review №129

2021-03-31 18:35:57

Alissa has done a great job showing me a new phone. As an older adult that is not very tech Savoy o appreciate her patience with me.

Review №130

2021-03-28 21:02:05

Juan was so helpful and very patient with all the questions we asked. Definitely the best experience I’ve had at this location. Super attentive and friendly with us.

Review №131

2021-07-10 02:55:07

Kayleigh did a great job in helping me with everything thing i needed in a good amount of time she is so friendly.

Review №132

2021-04-09 18:28:14

Loved how welcoming the store felt! A big thank you to Monique and Stephanie, their customer service was great! Will definitely be returning to this store!

Review №133

2021-05-06 20:32:41

Evan was very helpful upgrading and activating my phone . He had so much patience and explained everything to me very well.

Review №134

2021-09-19 01:20:18

We walked into the store and Ulises noticed us right away and came to answer all of our questions about upgrading our iPhones, all of our questions were answered we both are getting new phones and saving money! Thank you Ulises!

Review №135

2021-08-26 00:51:50

I have purchased phone cable and WiFi services through this AT&T store and Jose Lima has helped me out every time he is very helpful and knows what he’s doing, he is a great employee.

Review №136

2021-05-09 21:18:42

Kayleigh did an awesome job! She was very professional and helpful with all of our questions.

Review №137

2021-07-14 21:36:24

Lima did an outstanding job in helping me sync my I watch. He was efficient, pleasant and very helpful.

Review №138

2022-10-16 17:39:53

Pete helped me upgrade to the iPhone 14, he was very friendly and extremely knowledgeable I highly recommend

Review №139

2021-08-11 19:04:50

Eric works fast and also let us know about the deals he had to offer. He also was very nice and polite.

Review №140

2023-06-14 18:28:46

Very helpful very professional makes you feel better when you get good service like that

Review №141

2021-08-13 01:48:37

Kayleigh was extremely knowledgeable and helpful. She made our experience much more pleasurable!

Review №142

2023-05-21 23:36:11

CUSTOMER SERVICE IS NOT GOOD HERE. They refuse to help with any issues a new customer has. They tell you that they cant help. Call Customer Service. Wont even try ...

Review №143

2022-02-03 21:20:07

Alyssa helped me with my phone issues. She was very kind and patient with me. I will come back and do business with Alyssa again.

Review №144

2021-04-17 01:03:06

This store has the best customer service Ive seen. Very talented individual named Deep knows how to make a customer feel special. I would reccomend this store to everyone.

Review №145

2021-06-12 01:16:28

Donatella helped me today and gave me excellent customer service! she was so sweet and very helpful, the store itself was also very clean

Review №146

2020-04-17 20:46:10

Stephanie and Fernando were both very friendly, helpful and efficient during my visit. Upgraded a device and it went super smooth & quick.

Review №147

2021-03-12 01:25:17

Alyssa helped me get a new device and transferred all of my phones information to the new phone. I always have a great experience when I go into the Turlock location.

Review №148

2021-02-06 21:05:22

The service that I get from that store is incredible, the staff always so helpful and nice and extremely patient, no matter what the issue is, this why I will always be with AT&T, the manager is so nice she is so awesome, you lucky to have her😁

Review №149

2021-05-01 21:39:58

Brandon was extremely helpful when I came in today! I was able to get my new phone & even save some money on my phone plan along the way!

Review №150

2021-10-23 00:54:15

Brandon did an amazing job helping us set up our iPhone! Very Patient and kind!

Review №151

2021-04-12 00:48:34

Sarah was the absolute best associate I have worked with. She went above and beyond any expectation I had walking in. Thank you Sarah!!!

Review №152

2021-05-07 19:42:24

Brandon and Daniel helped me out and they were wonderful. Had me laughing up a storm while they helped us. Highly recommend !!!!

Review №153

2020-03-05 04:32:30

Fidel was very helpful, knew a lot of information, gave you options best for your budget or CHEAPER, also very friendly kept conversation, also as gave great advice for your best plan. THANK YOU FIDEL

Review №154

2015-06-26 22:26:37

I have always had excellent service here. Just now a rep. helped me with something over the phone; he stayed on the phone until I was satisfied with the results.

Review №155

2021-09-15 19:12:51

Great experience at this AT&T store I will definitely come back for all my future purchases I would recommend Alyssa to anyone she is awesome very friendly and helpful.

Review №156

2022-08-02 00:48:11

I heard others phone services was better I disagree Im a loyal customer with AT&T because they stand by there word if I have a problem its took care the workers are # 1 to me .I write this because go AT&T you get it right have a blessed day sign Peter

Review №157

2021-07-06 23:20:50

Daniel was awful in. Assisting me with transferring accounts and got me a bad deal on watches He was alot on his phone took him alot of time helping me

Review №158

2021-03-23 21:30:42

Donatello is the best Att&t help I ever got in last 20 years of being a customerShe went above and beyond to resolve the issuesVery kind, polite and helpful personI thank her for sacrificing her time during this pandemicCheers

Review №159

2019-06-05 01:12:18

Horrible experience. Alyssa Vargas & Eric Aragon failed to explain to my father about the terms of getting service. We are now without internet service and they offer us no help. Terrible customer service. Will not do business with them again.

Review №160

2021-08-12 18:59:42

Alyssa was very friendly and helpful and we were very satisfied with her customer service. 5 star for sure.

Review №161

2021-06-12 19:29:58

Brandon gave us excellent customer service! He was very patient, friendly and informative!

Review №162

2019-04-06 16:52:49

Very helpful young man who helped me get my discount set up. Good job. It was quick under 20 minutes.

Review №163

2021-08-14 03:03:17

Kayleigh was amazing and was very helpful when it came to my questions and responses. Really recommend her.

Review №164

2021-07-10 02:27:48

Julie was very helpful, informative & polite. I had a great experience. I was helped in a timely manner which I appreciate very much.

Review №165

2021-11-11 00:56:55

I usually go to this store to buy phone and all accessories. They provide great and fast services. Jit is awesome! Great job!

Review №166

2021-07-10 02:26:44

Julie was very friendly and helpful with our AT&T experience today. We will be referring all of our friends directly to her!

Review №167

2021-05-22 20:40:44

After dealing with multiple stores this location and in particular this rep named Daniel was able to assist me fully and patiently and cleared up everything other stores and reps could not. Thank you so much Daniel I appreciate you

Review №168

2021-08-28 16:58:23

Brandon was great and very helpful and very gracious as i ever need to come back to the Att store i will ask for him again.

Review №169

2020-06-12 00:46:37

I always have the best customer service when I visit my local AT&T store. I have been a customer for over 15 years and I will never switch to another carrier. They are the best!!

Review №170

2021-04-16 03:12:57

The best person is JuanJuan explains everything good.I recommend him.When you get your phones at AT&T go with JuanBest worker 💙

Review №171

2016-09-19 21:15:43

I went in to the store on a Sunday I know how busy everything is Sunday so I knew I was going to wait a while, but since my phone wasnt charging I needed a quick fix, so I walk into the store with my 8 year old son and not even greeted by the employee taking down names of the people walking in here name is SERA I believe (young girl with blond hair). So I approach her and ask her if she can let me know where the wireless chargers are, she looks over at me and points to where there at not even taking the time to walk me over or even ask if I needed help (it was my 1st time in that store btw) I also asked her if I had to write down my name on the list so I can pay she completely ignored me and walked over to another customer walking in, so I go about my business and find what Im looking for. I walk back over to her and ask her AGAIN if I have to put down my name to pay for my charger or if I can just pay for it right away, she then tells me HOLD ON leaves me standing there to walk over to some other 2 families (American families btw ) walking in and to greet them as she leaves me standing there she actually remembered to walk back to me and then tell me YOUR GOING TO HAVE TO WAIT AND BE PUT DOWN ON THE LIST TO PAY FOR THAT AND PUTS ME DOWN AFTER THE 2 FAMILIES THAT GOT THERE about 7 minutes AFTER ME since it was busy I said can you just put it on hold and ill come back and pay for it she then just said yea and walked away with the charger in her hand without asking my name or anything! I confronted her and told her she was being super rude that there wasnt no need for her to treat me that way she then started to talk over me and didnt let me finish talking. I HAVE NEVER FELT SO DISSRESPECTED EVER AND NOT ONLY THAT BUT I FELT THAT SHE WAS BEING RACIST NOT JUST TO ME BUT THE WAY I SEEN HER TREAT A COUPLE OTHER FAMILIES THAT DIDNT SPEAK ENGLISH IN THE SHORT TIME I WAS THERE! BUT THEN WENT OUT OF HER WAY TO GREET ANYBODY ELSE THAT WASNT MEXICAN OR DIDNT LOOK UP TO HER STANDARDS! I will for sure be contacting her manager, district manager, and their corporate office ! ATT please do something about your garbage employees belittling other people I for sure didnt feel valued or like you guys wanted my business!! after I left this office I went to ATT in Turlock ON FULKERTH soooo much better I not only got what I was looking for but ended up adding another line and Wi-Fi for my home I was treated with dignity and respect thank you for the much better experience Rosa and the other employee helping me and my family they need more employees like you guys!!

Review №172

2021-06-13 03:01:46

That store is always busy but every time I go they’re fast and I get good service jose Lima always helps me he’s on top of it.

Review №173

2021-03-28 20:59:44

Purchased my new phone with no issues. Juan was really helpful and was able to answer any questions I had before making any decisions.

Review №174

2020-07-26 00:23:58

Brandon Dueñas did an amazing job...he’s very knowledgeable, quick and has great customer service!

Review №175

2020-11-10 18:41:16

Wow Carlos the association with this company needs to keep for ever, amazing customer service by him, I Applaud him for him going the extra mile to make my experience as smooth as possible, excellent keep it going y’all

Review №176

2020-06-08 21:09:06

I am i’m a business owner and I thoroughly appreciated Brandon’s professional courtesy as well as his product knowledgeI he totally looked out for what would save us the most $$$I highly recommend the AT&T on Monte vista in Turlock

Review №177

2021-04-10 00:26:37

Brandon was super nice and helpful!!! Made it quick painless experience!! Been with AT&T for years and have never had a problem!!

Review №178

2021-06-19 22:45:30

Juan was super helpful! Great customer service, very patient and got everything handled quickly

Review №179

2020-07-08 20:03:17

Very good.The representative was very patient,knowledgeable, efficient,and an enjoyable person.Out of all my experienceswith ATT offices over the years this was the best!

Review №180

2021-06-20 23:56:34

I got a new phone today and I really appreciate Juan’s patience. If you’re getting a new phone I highly recommend seeing Juan.

Review №181

2020-07-10 21:11:34

Customer service was amazing! Ofie was so nice and helpful! Would definitely recommend coming to this store!

Review №182

2021-08-16 00:32:24

Kayleigh was extremely helpful and had a huge smile the entire time I was in the store.

Review №183

2021-04-30 23:59:10

Brandon was excellent at helping with our business account. Very professional and efficient.

Review №184

2020-03-06 04:39:45

Awesome service Jordan helped me out an was fast despite there being so many customers he’s awesome see him for all your phone needs !!!!

Review №185

2022-02-13 00:41:29

Kayleigh was so helpful. She was courteous and very interested in helping me.

Review №186

2018-09-12 00:19:19

I go to Eric, he is the person to go to! Good man, friendly, worked there many years, very knowledgable,, and he will find an answer or lead you in the right direction if he doesnt know.

Review №187

2021-05-14 23:59:10

Brandon was awesome and super helpful and help navigate the best options for my family! Highly recommend him!

Review №188

2019-01-18 09:50:25

I pay my bills here. Phone service should be free. I paid for a phone, so why do I now need to pay to be able to use it? Why isnt unlimited data unlimited?

Review №189

2020-07-24 02:49:15

Brandon, Christian, and Jordan gave wonderful customer service. This is the best location is the best I’ve been to. I recommend to anyone and customers.

Review №190

2021-05-13 21:15:30

Best ATT experience of my life..Deep is the greatest rep I dealt with....very easy going and fast service.... the music choice was awesome as well!!!!

Review №191

2021-03-11 01:14:42

Terrible employees & service. Little empathy and ability to problem solve. Disrespectful when asked for help, unable to explain or justify actions on simple transactions.

Review №192

2024-02-24 03:56:25

Too long of a a wait here

Review №193

2021-06-09 04:18:04

Juan and Jacob were able to get my new account setup really fast and I love the service.

Review №194

2021-06-07 01:46:17

If you work in the medical field don’t even go there, my wife is a certified medical assistant, and that female manager told us she can get discounts, when other stores do

Review №195

2013-04-28 23:35:58

Worst service I have ever had. Josh was horrible. Will live without cable before I ever use them again. basically did not care if I was their customer or not. I will tell everyone that I know how awful my experience was.

Review №196

2021-05-16 20:56:27

Really good service, was a little time consuming but they helped me get the best deals possible and were extremely patient.

Review №197

2021-05-07 23:32:46

Thebest service by Tri I have ever had at any store. Very personable and took care of what I needed.

Review №198

2021-05-12 21:23:51

Very helpful at the store. Even help me with all of my questions and went over and beyond with great customer service. Thank you

Review №199

2021-02-01 21:13:00

Linda was very helpful and assisted me in transferring my information from my old phone to my new phone. Great service