AMS Security in Palm Desert

Review №1

2017-08-07 20:13:09

I compared to 3 other companies and this was the best Palm Desert alarm company I found. First off, their extremely informative and patient with you when educating you about the system in your home. I appreciated their patience with me, showing step by step how to have full control and confidence in my home system. Also, take note -- their quality for photos and video are up to par, best quality Ive seen thus far. Thank you guys so much!

Review №2

2018-06-27 15:35:38

I bought a New home in 2008 that had a burglar system installed by AMS (previously CES). We had issues with their initial products and finally spent another $9k with them to upgrade their system in 2016. Then in app. 15 months their newly installed system stops working. The problem is the systems they install have issues. They then charge a service fee to fix their faulty system....who does that - $99 an hour to fix their faulty piece of equipment?? The DVR was defective (warranty), they shipped it back for repair, but they charged us the 3+ hours they spent diagnosing and trying to fix the issue - they couldnt fix it but they still charged us....... Folks our house has over $20k of security from AMS / CES and these guys still nickle and dime me even when the issue was their own. Buyer beware!

Review №3

2022-01-26 16:30:46

Great customer service. The Techs are very friendly and knowledgeable. I highly recommend this company for you security system.

Review №4

2021-09-20 18:56:10

This is a great company.

Review №5

2019-12-06 22:32:11

Great service !