American Vision Windows in Simi Valley
Categories
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Window installation service
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Bathroom remodeler
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Door shop
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Door supplier
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Window supplier
Location on the map
Simi Valley, Ventura County, California, US
Phone: +1 805-864-5452
Site: https://americanvisionwindow...
Edit info
Site: https://americanvisionwindow...
Opening hours
- Monday:9 AM–5 PM
- Tuesday:9 AM–5 PM
- Wednesday:9 AM–5 PM
- Thursday:9 AM–5 PM
- Friday:9 AM–5 PM
- Saturday:Closed
- Sunday:Closed
Total reviews rating 4.9
199 Reviews for American Vision Windows 2024:
Review №1
2024-04-12 22:22:05The guys at American Vision Windows did a great job at my house! From the beginning, our salesman Jesse was awesome! He took the time to help us figure out our needs and made the sales process smooth. Even when we had to make some changes, it was no issue. Also, the installers Octavio, Valentin, and Jose were great. The knocked the installation out of the park and were kept things very clean. They also made sure I was completely satisfied! Thanks everyone!!!
Review №2
2024-04-27 20:47:46Got 3 windows and a sliding glass door replaced. Amazing service from beginning to end. Gina and the team were so communicative and easy to work with. The installation team - Jairo, Martin, Jose, Commander, Luis, and Carlos did a fantastic job and they worked so quickly and efficiently. Everyone was very kind and respectful as well.I havent had them for long so excited to see how much the UV tinting helps with the heat this summer. But I can already speak to the sound buffering especially as I live facing a street - and wow its immediately noticeable how damped the sound from outside is.100% would recommend.
Review №3
2024-02-21 23:08:10The Guys were AWESOME!🤩Great customer from the installation team! We made the appointment in November and were originally scheduled for March 16th but Angela called yesterday with an opening for TODAY!!! Heck yeah we’ll take that🥳. Our windows were the same ones from 1968 so you know we definitely needed them😬. This was our first time installing new windows and we are happy with the service.Shout out to the team!!!Mike Wilson who provided our quoteThe installers:IanJ. SerranoJ. DelarosaVictorJaysonDavidGreat job and Thank you all!🙏🏽
Review №4
2024-02-04 00:31:5910 years ago I bought my doors and windows from American Vision Windows and they still looks great. I called Armen a few months ago since he helped me out last time and he is very professional and knowledgeable. .So today my new sliding patio door was installed by Ignacio, Emmanuel and Benito. I can’t praise them enough for their professionalism, hard work and attention to details. I highly recommend them!
Review №5
2023-10-20 14:32:20Absolute fantastic. American Vision completed 5 window replacements and turned another window into a slider. The job was complete in only 3 days. I have never been so impressed with any construction work I’ve had done on my house. Not only was it done fast, not a single detail was missed and the windows are STUNNING. I’d personally like to thank the team of craftsman who were here, Luis G, Franco, Javier, David, Ian, J.Dela Rosa, Sergio, Jorge. Thank you Christian, for coming out to measure and be creative with me to make the best decisions. Highly recommend, will hire the AV team back, no question.
Review №6
2024-06-20 21:54:10Jayson and David were my installers and they were absolutely amazing! They showed up on time, were very clear on what I should expect, and delivered just as promised. The installation was clean and quick and we are very happy with the final product. If you need a sliding patio door or windows for your home give them a call. All was as smooth as can be from my initial salesman, Armen, to my measuring guy, Richard, to the final all-stars of the team Jayson and David. You cant go wrong with American Vision Windows. Keep up the great work Guys!
Review №7
2024-05-21 21:33:44Carlos V and Luis M did a such a great job on our window replacement. They were friendly, courteous, and efficient. Highly recommend!
Review №8
2024-07-02 14:03:51Had initial visit from sales rep. He measured and provided an estimate. We eventually agreed to have the window/door project completed. The next rep came out to finalize the measurements and confirm our options. Neither the sales rep or the measurement specialist notified us that some of our window coverings would not be able to be reinstalled after the windows were installed. These window coverings were custom and, unfortunately, expensive. This would have factored into the final decision-making and since we were not informed we were prevented from making a fully informed decision.On installation day the installers told us the coverings were not going to be able to go back in. I called the sales rep for an explanation and was told he would look into it. I never heard back from him. In fact, I called/emailed twice over the next week or two and he NEVER responded. I then called his boss and had a good but unproductive conversation. The sentiment was Oh, well. He did say he would be able to give my wife and I a gift card for a local restaurant...but it never showed up. Hard to fathom that an operation would function like this. Failure to effectively and honestly communicate is one of the cardinal rules by which I judge a business/organization. I am deeply disappointed.I will say the installation team was incredibly top notch. Kind, communicative, and responsive. They get five stars...but the management team actions drive this to the final score I have given. Deeply disappointing for certain.Update 6/29/24…their customer service team did reach out to me to respond and make amends. I am very pleased with them and the resultant actions. I do believe they care…so let’s just suffice it to say this was a learning experience and they stepped up.
Review №9
2024-01-14 00:13:35HIGHEST POSSIBLE RECOMENDATION ⭐️⭐️⭐️⭐️⭐️The entire process of working with American Vision was fantastic. Starting with Gina who came out to give us an estimate through installation which took place over a two day period with a team of 13 savages (Gabriel, Roberto, Jayson, Ernesto, Fredy, Victor F, Nacho, Manual, Javier, Felipo, Jose V, Danny, and Cesar). These guys came in like gang busters first laying protective covering on our floors and plastic on all of our personal items. I was super nervous about having so many people in my home but these guys were total pros. They took incredible care of my home and all of our belongings. They answered all of my questions and gave great care to every detail. Its not easy to find quality, HONEST contractors but these guys more than delivered. THANK YOU!!!!
Review №10
2024-06-14 22:09:02Willy Weelock just installed my new French doors. They are beautiful. He did an excellent job. Figured out how to place the molding around my kitchen counter. I could not be happier. You will not be disappointed if you use American Vision Windows!