Presentation on Map Reviews Nearby

American Tire Depot in Orange

4.6 (199) 310 N Tustin St, Orange, CA 92867, United States

Categories

Tire shop

Location on the map

Orange, Orange County, California, US

Phone: +1 714-532-3333
Site: https://americantiredepot.co...

Opening hours

Monday:8 AM–6 PM
Tuesday:8 AM–6 PM
Wednesday:8 AM–6 PM
Thursday:8 AM–6 PM
Friday:8 AM–6 PM
Saturday:8 AM–5 PM
Sunday:9 AM–4 PM

Edit info

Total reviews rating 4.6

199 Reviews for American Tire Depot 2024:

Review №1

2024-06-25 22:13:10

Went in for an alignment as my car was pulling to the right. They handled that with ease and also did a tire rotation. I also requested an oil change as that was due in about 500 miles. Matt and Steve in the office were friendly and helpful. Mechanics did a great job. Ill be going back again for any future work.

Review №2

2024-06-26 20:48:33

Great honest business! I came here on June 2 and had a nail in my tire. Jorge helped me and thoroughly explained to me the different levels of tire penetration. He warned me that the tire may need to be replaced but hell assess whether he could save the tire first.Never having gone here before, I was thinking I would get the usual dealership treatment where the dealer tries and upsells you on everything. Not so at American Tire Depot. Jorge was honest, upfront, and delivered. He repaired my tire at no cost. In the future, I wont ever be going to any place other than American Tire Depot to fix / replace my tires.

Review №3

2024-06-14 01:37:02

What a wonderful crew! Dropped my car off with a nail in my tire. Technician was amazing who checked me in. Joked around, was helpful and made the process easy! We were running late to pick up and they were extremely understandable and knowledgeable! Highly recommend!

Review №4

2024-05-10 01:44:19

I’ll start by saying that I was a Senior Master tech at Ford for 20 years. However, back issues ultimately prevented me from continuing and now limits the repairs/maintenance that I can personally perform on my own vehicles. Having been a capable technician/mechanic and in the business for so long, it’s hard for me to trust anyone other than myself. Matt and his crew have now performed various forms of maintenance on 4 of my vehicles without incident. Matt has always been fair, honest, professional, and not once tried to sell me something I don’t need or be pushy on items he genuinely feels need attention. I very much appreciate the care and professionalism Matt and his crew have shown.

Review №5

2024-07-01 22:51:51

Armando saved me- my tire got a nail right near the store and i was late for a meeting. I didnt have time or anything. He took care of me under 20 minutes- I’m beyond indebted to his service and kindness- big fan of them now

Review №6

2024-05-26 23:31:40

What a great group of professionals! Found myself in a jam on a Sunday and these guys took care of me getting a speciality tire and having it installed mounted and balanced within an hour and half! The price was pretty good but the efficiency and helpfulness was above and beyond!!!

Review №7

2024-02-09 20:50:45

Today they fixed a staple in my tire. They did a quick perfect job even though they were very busy. I have been going to these guys for 20 years and they have replaced the tires and other work on my car cars They always give good service. I love these guys. Today the manager was very good professional and got the job done much quicker than I thought it was gonna be done. I really appreciate them.

Review №8

2024-03-22 01:23:37

The store manager Matthew Nelson was awesome, I hardly ever do reviews but he was great, super helpful and great service overall. I had some issues this past year or so with American tires service but since he’s taken over this store it’s turned around and I will definitely be coming back because of the service he provided. I also wanted to mention he was like this with every customer that walked in. 5/5 Stars!

Review №9

2024-03-05 01:20:30

Mathew was empathetic, patient, had great customer service, and exceptional follow-up skills. I was a walk-in and hadn’t been to this shop in years. They treated me fairly, committed to what they said they would deliver, and I’m a happy customer. Highly recommend!

Review №10

2024-02-10 01:53:41

Bought a new set of BFGs with mount and balance. The tech used dynamic beads which I was hesitant about at first but decided to try. I took a weekend trip on the new tires and ended up not being a fan of the beads. Let the manager know Id rather have had wheel weights installed if I had been given the option. He quickly got me in, had the beads removed, wheels and tires re-balanced with standard wheel weights no questions asked. Appreciate the service!

Review №11

2024-04-08 02:30:31

Not all shops will try to align lifted trucks, these guys will. Took my truck here for alignment after tow truck screwed it up towing it in for transmission service. I couldn’t even drive it afterwards, had to have another tow service take it here after trans was done. The guys there were cool and got right to work on my truck. Truck was done in less than 2 hours and I’m very pleased with it. Thanks to all at American tire depot. Would recommend them for sure!

Review №12

2024-02-26 19:25:51

Hard to find an honest shop these days. Very happy with the service and knowledge of the guys at American tire depot. Every shop was booked and these guys got me in within 35 minutes.Also my car is lowered so stoked to find a shop I trust wont damage my car.

Review №13

2023-01-26 09:18:19

I had my appointment at 5:00 pm. I got there at 4:40 pm, and they took my truck in for service right away. After 30 minutes, it was done. The new tires look great on my truck, and the price is very good 👍

Review №14

2024-02-03 21:37:36

Relatively quick service. One of the guys working was super friendly, the other not so much.We asked prior to going in if they did military discount (their website says 5%). When we dropped the car off we confirmed that they do it. When we got the final statement he said “we already took care of the discount we took $40 off”. I thought to myself that that seemed slightly low so I politely asked if the military discount was 5%, the guy just rudely said “he got $40 off” and didn’t say anything else and then handed us the bill.*** Well after doing the math and checking the bill we did NOT get 5% off. it has “0.00” listed for military discount and then $40.00 off for “customer satisfaction”. Shady.Tires are the same price other places that offer 10% military discount— will just be going there next time. Really disappointed. The difference would have been only like another $13 but still, it’s the principle of it. I didn’t like that he wouldn’t give me a straight answer. it felt intentional to give us the cheaper discount and just dismiss me questioning it. We weren’t given the military discount we were given a cheaper discount instead and rudely dismissed.I’d be curious to know if there’s some fine print somewhere that excludes services or something and that’s why we were given another discount, but we couldn’t find anything online and the guy obviously wasn’t willing to explain. Hoping I’m just wrong because it just feels shady*** ALSO realized we were not given the $25 off alignment we were supposed to get with our coupon.TLDR:This place seems shady. 1. didn’t give us military discount as advertised, 2. didn’t take off $25 for alignment despite having the coupon

Review №15

2024-01-20 03:57:55

Absolutely stellar experience at American Tire Depot, and I cant emphasize enough how Matthew elevated the service! Following a freeway tire incident, I opted to replace all tires, and Matthews exceptional customer service truly shone. From his friendly approach to efficient checkout assistance, he made the experience memorable. Reasonable pricing, quick service, and the added touch of my car being parked inside overnight – all factors that ensure Ill be returning. Kudos to Matthew for making it a standout visit! Highly recommend!

Review №16

2024-05-12 21:12:30

Got seen promptly. Went through some tire options and purchased four new tires. Price was fair and the counter person kept me aware of the progress.

Review №17

2024-02-05 01:21:57

Mathew was great, super straightforward, easy-going, and fair. I would highly recommend this place to anyone, honestly. I will definitely be going back. Thanks guys for giving me the security of new tires when I needed them and easy-going service!

Review №18

2024-05-01 18:07:41

Stopped by for new tires, we were quickly greeted by Matt Nelson which made us feel appreciated. The service was excellent and we will definitely be back.

Review №19

2024-01-05 20:03:22

I decided this is now my new tire store. When I arrived to get 4 new tires for my truck, I was greeted when I walked in. The associate was helping someone else but still greeted me and gave me a clipboard so I could get started filing out some info. I noticed that everyone who came in was greeted right away. The place had a friendly vibe. Also, I got the tires, mounted, balanced and installed for less than just the price of the tires on Amazon or Walmart or any other places I checked. When I left I was informed I could bring the truck back in for free tire rotation for the life of the tires. I wasn’t expecting that. Nice bonus. Very good experience!

Review №20

2024-01-31 20:48:58

Matthew was fantastic! Before we even started we checked on the car together to see the problems on the outside and recommendations what should be fixed. During the whole process him fixing it, he also let me know about other car problems that I didnt know about but didnt charge me, rather let me know. Definitely coming back here again!

Review №21

2024-02-21 08:07:49

They were quick and affordable. The shop; however, is very janky. Their jimmy-rigged AC system, although impressive, did not leave a good impression. They don’t accept Apple Pay. There is left over tape still on the trim and windows from the last time they painted and their vending machine looks like someone got mad and kicked their foot through the front of it. The place was run down. they would benefit by putting some lights outside of the building or just getting a brighter sign (as it is somewhat hard to see after dark). But the staff were incredibly helpful and friendly.

Review №22

2024-07-01 17:13:11

Great service it was quick in and out for tire puncher. I will definitely be going there for tire replacement.

Review №23

2024-04-19 00:13:00

Everyone is great especially Justin my car was fixed and I am on the road again very pleased every time I go there.

Review №24

2023-10-26 17:16:43

I had a great experience with the customer service at this tire shop! Adrian was extremely helpful and understanding of my budget. Instead of trying to pressure me into buying an expensive tire, he went above and beyond to find one that fit within my price range. Initially, they didnt have any tires in my budget, but Adrian made some calls and managed to find one that was closer to what I was comfortable spending.But it doesnt stop there! When I called back to book an appointment, he surprised me by informing me that he had made even more calls and found an even cheaper option. It arrived quickly, which was fantastic since I needed the tire urgently before leaving for vacation.When I arrived at the shop, they took me in right away, honoring my scheduled appointment time instead of making me wait as many other places tend to do. I was in and out within thirty minutes, which was incredibly efficient.I was pleasantly surprised that the tire I received was from a trusted brand and not some unknown knock off. Despite going for a lower price, it was still a high-quality option. This was definitely a plus for me!Based on this experience, I will definitely be returning to this tire shop for all my future needs.

Review №25

2024-04-22 19:31:11

Only tire place I go, Mathew the manger is always hands on and friendly and makes sure that my car is better then when it came in . Can’t say enough about him and his staff.

Review №26

2024-04-05 19:34:05

Havent been here in a while, but a few years ago I stopped by and they hooked me up big time with what I needed. Wasnt the first time either. Hope it hasnt changed and has the same manager. This is the only place Ill come to for my tire needs cuz of all theyve done for me in the past.

Review №27

2024-03-11 00:09:52

Excellent and efficient customer service. The gentleman that helped me this morning was extremely friendly and patiently answered all my queries. Thank you very much. I Highly recommend this business.

Review №28

2022-03-13 14:41:28

This place is great. They get you in & out fast all while performing quality work. They have a ton of tires to choose from with most in stock and If they aren’t they are not far away in there warehouse so it’s not a problem getting what you want when you want. They also do alignments and diagnosed my shock absorbers needing replacement. One of the things I like the most is they perform free tire rotations when you buy your tires from them and once again you can wait while they do it. They’re like a nascar pit team they get it done quick to get you back on the road.

Review №29

2024-01-12 23:11:40

Woke up to a flat tire! I was able to get it filled and went to this location as it was closest to my house. Super friendly and helpful service. They patched it up for free and got me on my way to work in 20 minutes! I’ll definitely be going there for any future needs

Review №30

2024-07-01 21:22:19

Always American Depot does a good job when I need a flat tire repaired. Thank you !

Review №31

2023-05-19 23:30:39

First of all; Jorge is AMAZING. Super accommodating and nice. Made a good recommendation on Toyo tires for a car we’re building. Went with the R888R racing tires. He got me the lowest price in town; TRUST ME I DROVE AROUND AND CHECKED LOL. Jorge is great and I’ll be back 100% Lino was also helpful when I asked him a question about tools.

Review №32

2023-01-02 23:37:15

Just purchased 2 new rear tires from the Mission V location (which they were actually really nice and helpful) ended upHaving an issue with one of the tires. Had it towed to the Orange location which is near my house and was confronted by Sergio the front desk guy. Sergio had a bad attitude from the get go didnt seem to want to help was very rude and aggressive. I mean considering the amount of what these tires cost, I wouldnt recommend going back to this specific location. If Sergio didnt want to work at a tire center, he shouldve done more with his life to get somewhere else instead of taking out his miserable self on paying customers.

Review №33

2024-05-14 00:52:08

They were very prompt and looking at my car gave me a fair estimate and took care of the work promptly. I’m going back.

Review №34

2024-03-16 15:40:26

These guys are pros, so efficient and so polite! And Matt helped me out when I was in a pickle. Would absolutely come again!

Review №35

2024-01-10 10:34:35

Went to see if they cld plug my tire, they were going to but tire w is to bald to fix. Really nice guy working the front. Tires r not cheap!

Review №36

2024-04-12 01:45:31

Mathew was great, incredibly helpful, friend and thoroughly explained everything.Come for the great prices, return for the amazing service.

Review №37

2023-11-27 22:43:16

Honered my warranty with my tires after a little confusion (keep receipts people) and everything went well. Been taking my car here for some years now and they always do a good job thank you to Taylor and George in the front office for their help and professionalism. Very rare in these times

Review №38

2024-06-05 20:52:43

Great service. Friendly staff. Job done in a timely manner. Will be back.

Review №39

2021-08-17 23:24:55

We use them for years to fix our tires. They are always helpful and they have good prices. If you do not book a time slot via internet you might have to wait.3 months later I damaged a front rim of my car. The rim was completely gone. I drove to the depot showed my problem and asked to install a new tire on the the spare rim. I received later the day a call and they informed me there would be more work to do which i rejected. Next morning, 8 am, I picked up the car with the new tire. At 9 pm I left home and realized the new tire was flat. I spend $50 for Uber and brought the car next morning to a repair shop. They turned my attention to spare rim they used: the rim was broken and the new tire could not hold the air pressure. They did not see that???? I basically bought two tires within 24 hours. Not cool

Review №40

2024-05-30 02:06:37

I had an emergency tire replacement and they did a fast and efficient job.

Review №41

2021-07-27 05:02:31

Great Prices, Good Location, Huge Selection of Tires and the Service Mangers Frank & Ramon are Amazing. I would Highly Recommend this Location, and Ill definitely send my Family and Friends 🙂 I would also like to say a Special Thanks to John the District Manager for going above and beyond the call of duty to assist in helping me get the tires I wanted #JohnURock 🎸 and for all these reasons I mentioned above, I give the American Tire Depot of Orange California, Located at 310 N. Tustin St. ⭐⭐⭐⭐⭐

Review №42

2023-06-09 03:29:44

Went in today to get a tire rotation and oil change and I was hoping they could do it in less than 45 minutes. They took me right away and I was out in 30 minutes. Much better service than at the Irvine location closer to my home. I will continue to come to this one in the future. Thanks again!

Review №43

2024-01-12 21:33:41

Fair prices and quick work. But what sets them apart is excellent customer service. Mathew is top notch!

Review №44

2017-03-06 09:31:18

Prices for the new tires were decent. Convenient online scheduling. Service was completed in a timely manner.

Review №45

2024-04-09 21:56:17

They fixed my tire with an embedded screw for no charge!! Great service!

Review №46

2024-03-03 15:33:36

Quick service, friendly staff, received a complimentary patch fix on my tire.

Review №47

2024-05-18 00:37:00

The guys were excellent at customer service and everything was done on time and clean. Highly recommend this tire shop. The guys at the front desk were courteous patient and honest.

Review №48

2023-04-22 01:33:21

Frank was so pleasant and helpful from the very beginning! Very quick work, I bought 4 new tires and 2 new rims and got my car returned to me the very same day I dropped it off! Couldn’t be happier, I will be back for the tire rotation they offer.

Review №49

2023-01-19 21:49:29

Poor customer service/satisfaction. I called up to set up oil change service. Price that was promised me was $110-$15 = $95. $15 is coupon. When i got there gentleman in the front desk denied and offered $150-$15=$135. It was a brutal. Complete cheating. Never trust this location. I drove for 15 miles though i have same locations around my place. I did not to do my oil change there since they frustrated me.

Review №50

2024-01-12 19:17:23

Had a screw and nail in a tire, plugged both holes, they were friendly and courteous and a very short wait.

Review №51

2023-08-18 19:59:05

Came here to get a tire patched. They treated me as if i was a paying customer. They even had wifi in the lobby for me to use while I waited. They were fast and efficient. Great service, I will definitely be coming back.

Review №52

2024-06-14 23:50:13

Good people, decent prices, I would go again

Review №53

2023-05-16 19:36:40

Great service shown by hard work with skill and applied information. Grateful to have purchased quality tires here, because it was fixed as part of the purchase. Good to see Americans are still willing to solve problems with facts.

Review №54

2023-04-19 06:36:47

Johnathan was a great and terrific help. I had a flat tire and spare was flat. Johnathan quoted me a price over the phone, it was amazing. I took my rim in and they had a tire on within 30 minutes, the service was amazing. Thanks Johnathan.

Review №55

2024-01-13 03:02:23

Adrian took care of me in a very prompt manner and I highly recommend him at American Tire Depot in Orange

Review №56

2023-10-20 00:41:07

Great service, great prices and quick.4 new tires and drives like brand new too!Thank you for your outstanding work!

Review №57

2024-03-23 19:24:35

Great service! Mathew Nelson was so helpful! I recommend them!!

Review №58

2023-11-08 03:05:39

American Tire Depot is my go to place for tire repair and replacement. They repaired my tires whenever I have issues for free. They are a fast, reliable and trustworthy service provider.

Review №59

2023-02-07 02:00:13

These guys got me in, diagnosed the problem, gave me a great price, ordered the parts and finished in about 2 hours. I previously went to 2 other mechanics and they said I needed a front left strut for the front left wheel noise when applying the brakes. It actually was the wheel bearing hub assembly and hard spots on the brakes. No more noise.

Review №60

2022-12-17 22:00:41

Made an appointment at 2pm for a nail in my tire to be patched. Was told on the phone I did not need to drop off my car as it only takes about 10 minutes to repair. Arrived and was told it would be at least an hour and a half wait and the call center took doesn’t know what’s going on in the shop. Why use a call center that gives incorrect information to your customers?! I would of dropped off my car had I known it would be such a long wait. In addition, I’ve had this repair done before and it takes 5 minutes. Why schedule an appointment if that’s not when you will begin work on the car? Never coming here again!

Review №61

2023-09-23 19:59:54

I came in for an oil change and the mechanic they reinstalled my skid plate/splash guard backwards. They lost 5 of the bolts/screws as well, ended up dragging the plate a mile into the drive and I had to get it replaced. Not coming back here.

Review №62

2024-01-14 23:06:44

Great service, Manager Matthew was great at overcoming obstacles and getting the job done

Review №63

2021-11-08 23:47:08

I came here to buy 4 new tires. Called around 4 different places and this place had the best pricing. David, who assisted me today, was very polite and patient- answering all my questions about the tires and the warranties. My only suggestion would be to try to make the waiting area more comfortable- other places offer coffee/water or a phone charger - but if that’s what keeps the prices low I suppose that’s fine too lol. Luckily I didn’t have to wait too long.

Review №64

2023-05-28 00:18:46

I was using the website, the schedule put me a week out. I called the Orange Ca store and Jonathan got me in same day. Excellent service and a fair price! Thank you

Review №65

2022-12-29 23:55:25

Excellent service. They completed my repairs quickly and called immediately after they were done. Ill be a repeat customer after this and Id recommend this shop to anyone reading this! Sergio is the man!

Review №66

2021-11-19 17:28:19

I made an appointment on Wednesday for tires via their website. The website lets you specify the tires you want and they’re listed on the estimate. Pretty much they’re aware of what tire you’re coming in for. I made my appointment for Friday the same week. I show up to my appointment at 8am. I inform them I have an appointment and told it’ll be a few hours. I asked if by a few hours we’re talking about 2 or so. I believe 2 hours is a modest amount of time to give them to install my tires. Please note this was right when they open. They’re a 3 bay shop and no cars were racked up in the bays. There were also 3 techs in the bays standing around. I got their at opening so other than one other person who was in front of me, it didn’t appear busy. I ask the person at the counter again what he means by a few hours because I have work at 10a. He again says a few hours. At this point I realize they either don’t have the tires I specified in my appointment and need to go pick them up or they honestly don’t really care. I tell them I can’t go forward with my install. If they would’ve provided me with other options on tires they did have in stock I wouldn’t have minded paying more. They didn’t seem to concern on losing a sale or helping find a resolution. There’s not point in having an appointment if you’re not going to have the item ready for the service you’re going to perform. I honestly feel like I wasted my time.

Review №67

2022-12-28 18:29:14

Great service and kind staff. They seem very honest and want to provide the best service. Tire changes include life time rotation and patching and they are always happy to help when I come in. Definitely recommend

Review №68

2020-07-10 00:09:24

My family has been going to this shop for tires for years and we will continue to get our vehicles serviced here. Went in today for 4 new tires but as life has it my vehicle needed brake maintenance too, with a few other things (ultimately my fault for not doing full maintenance over the years). Though I wasnt expecting to pay what I did, I can certainly say Im glad I did because it drives like the first time I bought it! Frank and everyone there are great guys and wont give you any BS, just what ya need to know and what they feel needs to be worked on. Great shop 👍

Review №69

2024-01-31 01:21:37

My car tire needed had a nail in it and they fixed it perfectly and even though they couldnt find my warranty at that exact moment because they have changed hands they didnt charge me!

Review №70

2018-08-22 21:29:38

Frank helped me & was very pleasant to deal with. I needed two new tires & alignment done today. I had made an appointment yesterday for this morning. Although he found some other issues I needed to address on my car, he didn’t pressure me. Instead he gave me a copy of it & when I can afford it I will take care of the remaining problems. Easy in & quick service. Very kind & thorough! Happy customer!!

Review №71

2022-07-30 21:05:52

Really bad service. Talked to Michael in person and gave me a good deal; however, it was so hard for me to track him down during the week. I left messages Monday through Thursday and never got him to respond. Also asked for a price match and again he never replied, this is after I talked to him on Friday 7/29/22. 6 days trying to give my business to him and he never replied. Sorry to tell you that Costco took care of my cars the same day.

Review №72

2022-07-02 14:42:28

Best customer Service Ive experienced in a long time. Make sure you see Frank if you want 100% Customer service this guy is amazing not only did he get me back on the road nice and safe but Frank gave me an amazing deal on some tires and had them Installed quick. Thanks Frank.

Review №73

2023-12-07 01:41:31

Its a pretty good tire place friendly group of guys work here theyll even patch up your tire here.

Review №74

2023-03-03 04:26:00

They broke up my car, they dont have responsibilities about there job, they dont have car knowledge more than me, they dont have good mechanics, they cant figure out what the problem was even though they broke up the carright after fixing wheel alignment, my car pulling on the right side suddenly.before going to this shop, this happen wasnt coming. So I spent 300$ for checking inspection fee for this happening at another shop. all of brake parts condition is good like calipers, rotors, brake fluid, hoses etc. after checking this things, I visited American tire because it happen comes right after wheel alignment at the American tire. they said this problem is because of the brakes. All of parts that I just said. but I dont think they figured out something reason. they couldnt explain why this happening coming right after fixing wheel alignment. Also they didnt even pull out the tire. I asked them, did you adjust the control arm? They said they didnt. But I know that for wheel alignment, it must adjust control arm. I think when they do the wheel alignment, they adjusted control arm to wrong way.they just watched and drove my car.(they said) I couldnt understand how they figure out rotor depth, hoses and caliper condition without pulling out the tire.Also, I asked why this happening coming right after wheel alignment? they said, they dont know. I said, then you guys have to review my car again but they didnt want to. I said, why? thats your job. they said it is brake problem. I said, oh without pulling out the tire? you can see that parts condition? we kept like this stupid talking.Finally I figured out the problem of my car problem, it was control arm problem. I replaced it by myself, and I re-visit them to fix wheel alignment. because after replacing control arms, it needs to fix wheel alignment again. After replacing my car control arms, my car doesnt have problem anymore. the problem was correct that I expectedbut they said it doesnt have warranty of wheel alignment, if you want to fix it properly, you need camber kits. So they didnt fix it my car. tbh, I know my car doesnt need camber kits for wheel alignment, and I know thats gimmick. I didnt take over my car to them

Review №75

2021-01-22 19:49:44

AWESOME experience from the moment I was greeted at the front counter. I did not feel that I was going to get hit with a laundry list of unnecessary work needed. Everything was done in a timely manner and I was on my way.I shared on social media and have already referred a good friend there for tires. It is very comforting to have confidence in the service on my car. I will definitely be back!Thank you so much

Review №76

2019-03-23 22:11:45

Cant beat the price or customer service!Lalo was incredibly friendly over the phone and answered all my questions and even gave me a quote.I called/ visited 10 other places and NONE of them could even come close to American Tire Depots price. Not to mention, other places tried to up sell me when I walked through the door.Lalo was at the front door to greet me with a handshake when I finally made my way to American Tire Depot. Jesse the manager was close by to help me make my decision on what was needed for my car. I got 4 tires and an alignment with an added warranty.They finished within an hour and told me to enjoy my Saturday! Both Jesse and Lalo were incredibly kind and helpful to not only me, but every other customer that came through the door.It is easy to see why they have so many repeat customers! You dont need to check anywhere else, because they are over all the best at what they do!I will be referring all my friends to come here

Review №77

2021-05-28 17:01:03

I made an appt at 0800 upon opening, and work didn’t start until 0845 which was annoying after working a 12 hour emergency room night shift just prior. But work was careful and quick, staff was extremely friendly all around, and they gave me a good price for new brake pad installation. I’ll go back for sure and recommend to others.

Review №78

2019-08-24 23:53:28

Excellent customer service from our initial phone call all the way through to completing the work! Friendly hard-working group of professionals. They ordered our tires when we called in the evening before, offered the best value for our money, were ready to start work the next day at 12 noon as scheduled, and efficiently completed the job earlier than expected!

Review №79

2021-04-17 19:45:16

These guys are awesome! Andy the manager really is one of a kind... Professional, knowledgeable and he really cares. I bought my daughters’ 98 Nissan Pathfinder in to be checked out since we just purchased it; and there was a lot of deferred maintenance. We got a very good deal on shocks, brakes, tires and a driveshaft bearing.The truck runs smoothly and stops on a dime now. As a dad, you just want whatever your kids are in to be safe and reliable; we feel a lot more safer now! We thought we bought a lemon, but all it needed was a little TLC! Andy also showed me there was a leak coming from the valve covers, but he said that can be fixed later since it was a minor issue.This place does it all even tho the name says American Tire Depot they are all full service shop! Will definitely will be bringing it back for some engine work. 5 Stars!

Review №80

2019-10-01 17:49:35

Got my tires replaced and my wheels balanced. Great customer service on the phone and great explaining. But the upfront desk employees seemed frustrated. Maybe they were under staff or I came in at a bad time. The tech. did an awesome job replacing my 4 tires in less than an hour.

Review №81

2020-09-18 20:20:32

Frank was very friendly and professional. Asked lots of questions and was thorough. He followed through with everything he said he would. My car was inspected and i received call backs promptly. Work was done quickly and price was reasonable.

Review №82

2020-03-22 17:47:10

Went to this location yesterday for a oil change and alignment. What a great group of guys working here. Frank and his crew were friendly and knowledgeable. Took the time to explain and answer my questions. Great customer service is hard to find now a days. Ive been to a few AMERICAN Tire Depots and this is by far my favorite. I will be back!

Review №83

2020-12-29 20:40:18

Donny is fantastic! He has a great attitude and that drives him to provide excellent customer service. He recently helped me get new tires for my wife’s car on the same day - beating others’ prices, by having one of his guys pick them up from his supplier/distributor and putting the on the vehicle. He went the extra mile to earn my business, and thus, he now has my gratitude and loyalty.

Review №84

2015-08-14 18:13:18

Ive been buying tires with these folks since the 80s and have always received wonderful customer service. Theyve always been good listeners, shot straight with what my car needed (Ive confirmed things), provided great pricing (also confirmed) and never tried to up-sell.Were now bringing my husbands car in and continue to receive their customary great service.

Review №85

2021-06-26 21:04:56

If you want to be treated right, ask for Frank. He will be courteous, honest and treat you with nothing but respect. I have trusted him for many years to take care of my car. He has always explained to me (in layman terms) what needs to be done and will even take you to your car to show you so you know that youre not being taken for a ride. He is the best there is!

Review №86

2020-06-25 00:27:17

Great customer service. Frank really tended to my needs and I couldn’t be happier. Pricing was great and I truly feel like I got a great deal. 4 new tires, mount /balance, and 4 wheel alignment...all done in just a few hours. Especially during the CoVid-19 pandemic, you’d be hard pressed to find better service anywhere local. Thanks ATD!!!

Review №87

2021-05-20 17:13:59

I made an appointment and of course life happened and I was EXTREMELY past my time. The Manager was totally awesome got me in at pretty much the end of the day. Handled my tires and oil changed too. Definitely going back soon for my brakes.

Review №88

2024-06-30 21:23:32

Untrustworthy, live very close, going somewhere else now

Review №89

2023-02-27 17:27:21

Top notch service! I tried an online discount tire service and to save less than 70$ it was a total disaster! Call them up and in less then 24 hours I had the tire I wanted and installed.

Review №90

2024-04-24 22:13:13

Matt was superb. Thank you for your help.

Review №91

2019-02-14 22:49:32

Adam and John were absolutely amazing! They help me to feel comfortable and were very understanding about my concerns. I left my car there thinking it would be all day because I needed a break service and an oriole change and I knew my brakes are really bad… I was pleasantly surprised by how quickly they got it finished!

Review №92

2022-01-15 18:32:41

Very clean place. So clean that my work boots were sqeeking on the floor.Knowledgeable staff. Quick to ask you if you need help. Quick at getting your vehicle in and out of the shop. Nice soft music flowing through the speakers on the ceiling. HUGE lobby. Iveen to many Firestone locations throughout the US, but this is the fine I see one so appeasing.

Review №93

2023-02-14 21:34:46

Told them what was wrong, they saw engine light was on. They charged me for an inspection without telling me until it was done they couldn’t tell me why engine light was on, nor could they tell me if I needed a new fuel pump or not. I went ahead and had them do the oil and air filter change, went ahead and paid for the useless inspection, but I won’t go back.

Review №94

2021-05-02 18:00:28

Needed all four tires replaced. I did my tire selection online and then I called the shop. Ordered the new tires with Frank and made an appointment for next day. Very helpful and amiable. The next day I had the tires replaced and the alignment done in 2 hours. The place was not very busy. Guess I got lucky.

Review №95

2016-07-28 16:04:36

Ive gone to this place once before today and they are always so friendly. Today Tona helped me and even though I was upset about my tire being flat, he greeted me with a friendly face and even made me laugh. The staff is all super nice and helpful. They also are super speedy. I have always come without an appointment and they always get me in and out as fast as possible! Makes my day so much better when I dont have to wait forever for car troubles! I highly recommend this place. Theyre prices are always on point too 👌🏻!

Review №96

2021-03-04 00:22:50

Service was outstanding!! Got me in quick, gave me a great deal, and the work was outstanding. I would have no problem recommending them to anyone.Today I had 4 tires installed and a rear brake job done on my QX60.

Review №97

2020-03-06 23:18:47

They were quick and efficient. I bought the kumho tires last year to replace 2 I bought at Costco which wore out quickly. They were so good I bought 2 more so all 4 would match. I researched the reviews online and they got great reviews I had not heard of them until American tire recommended them last year for my Toyota Tundra. They are great. I take high speed trips to Utah and they show little wear and give you a smooth ride

Review №98

2021-09-08 20:21:15

Frank was super friendly and knowledgeable. He called me to let me know my tires were delivered early and installed them within 2 hours. Really happy with the service and great deals at this location!

Review №99

2021-02-16 15:34:55

2 hour wait time turned into 6.5 hours. I normally get my tires at Costco but this place was a little closer so I figured Id give them a shot. I made an appointment for 10am for 2 tires and alignment service. I was told it would be about 2 hours so I walked back home with my infant in her stoller. It was a nice day so I didnt mind the 4 mile walk. By 2pm, they still hadnt called so I called in to inquire the status. They told me that they said theyd call me when its ready and that the 2 hour wait time was a guesstimate although its been 4 hours at this point. They called back asking if the tires were for the front or back (indicating that they hadnt started it yet) and said it should be ready in 45 min. I took a Lyft back over there and it didnt finish until 430pm. Thats 6.5 hours. I was late in picking up my other daughter from daycare. Whats the point of setting up an appointment then? I didnt even get a sorry for the delay/wait or anything like that. I wouldnt have minded the long wait if I knew ahead of time so I could plan accordingly but a 2 hours estimated wait time turning to 6.5 hours is just unacceptable. Needless to say, I definitely wont be going back.

Review №100

2021-08-29 16:11:28

Frank and Raymond at Orange are awesome. They take care of the problem whether its a nail or replacing tires, and I found out they do all auto repairs. They are just straight-up good guys. They are my go to for my car and I highly recommend them. Thanks again guys.

Review №101

2023-09-02 18:38:11

American Tire Depot helped me out with a flat I had after I showed up late day of, everyone I spoke with was extremely kind, it really made for a great experience

Review №102

2024-01-20 16:49:26

Excellent service and friendly. All my family cars have been serviced from this store. Price is very competitive and I dont think there are a lot of stores nearby can compete it. Highly recommend you should at least check out this store.

Review №103

2021-06-07 16:50:08

Friendly staff. Good prices. Service took 2.5 hours to replace 4 tires after a 1.5 hour estimated time. The manager did notify me they only had one technician and he was also training 2 new employees, so it was taking longer.

Review №104

2022-09-08 19:56:30

This placed saved the day for me yesterday. The oil light started flashing on my car while I was on the way to work. I stopped by at this place and come to find out there was no oil in my car! Frank and Ricardo were able to help me out AND get me in and out of there in time for me to make it to work on time. On a day where everything was going wrong this place made my day a little bit easier.

Review №105

2020-08-07 17:55:45

Frank at American Tire Depot took great care of me today. Quick service, fair pricing, and an overall great experience. I will only be going to Frank from now on.I came here after America’s Tire down the street tried to price gouge me. I’m happy I ended up at American Tire Depot.Thanks Frank!

Review №106

2021-08-28 21:02:18

Thanks to Ramon my experience was seamless and quick. Brought the car in and it was ready before promised.Highly recommended tire dealer!Take your car here with 100% confidence.You won’t be disappointed.Thanks again Ramon

Review №107

2023-12-23 23:22:29

Great service and the car was ready hours before expected.

Review №108

2018-11-15 01:59:54

I had such a great experience with American tire Depot in orange. I had called 4 different tire places including Costco and my local maintenance shop. ATD came in much less than the other bids for similar tires. They were also able to change the oil in my car and replace my brakes. They were good at communicating and we came to an agreement on price before they did the work. I thought their arrive was very personal and I left feeling like I Got a good deal. I would highly recommend them.

Review №109

2019-04-17 16:59:23

These guys are truly great! I was in search of tires and getting nothing but high prices at other shops and I decided to call these guys and so glad I called! They gave me a great price for my tires and alignment and I was out of there in about an hour! Great people and great service!!! Wish I could give more stars! ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐

Review №110

2023-07-31 17:44:45

Amazing service! Definitely would recommend this place for your tire needs. Employees awesome!! Thank you

Review №111

2024-04-20 18:11:56

Store Manager, Matthew was supper great!

Review №112

2020-04-28 17:51:52

I love this business!! They are professional and fair. They are fast and don’t waste your time. They share their professional opinion without the pressure. The main goal is to have you on the road safe and sound. Thank you to Nick at the front who took care of everything. Even while he was doing different duties. I alway go back to this place and am never disappointed! Thank you for always giving such great service! Highly recommend!

Review №113

2020-12-29 21:18:25

Took my wifes car in due to a bad plug which was causing a slow leak. They took care of me in very reasonsble time as they were quite busy. Very friendly and didnt charge me anything for the repair.I had first gone to Americas Tire nearby on Chapman Ave. but was informed that if they took the tire off and couldnt replug it they would not remount the tire, even if they didnt disturb the leaking plug. They had only one other customer there and were not busy. Glad I drove a half block to their competitors store!

Review №114

2020-01-22 00:34:54

I recently had a few obsticles in life that prevented me from getting some much needed service done to my car, and unfortunately, my rear brakes began grinding pretty badly, so I yelped the nearest service center and gave them a call. Frank took my initial call and then met me in the parking lot as I was pulling up. After explaining the situation with him, he got some info, and I had a seat. After the inspection (which was free), he outlined what needed to be done, as well as a few other things that the technician noted, and got to work. All said and done, they not only rebuilt the entire rear brake assembly, but took care of my front brakes as well, and didnt push a bunch of unnecessary repairs that they could have easily tried to.

Review №115

2023-07-07 04:51:25

Got a new expensive set of Michelins and have been back couple times for rotation and patch repair. Great all around friendly service!

Review №116

2022-05-11 22:22:47

Stopped in here to get a nail removed & patch... they were slammed...he still took the time to squeeze me In & fix my tire!!! Above & beyond with great customer service!!!I truly appreciate you ❤️

Review №117

2017-09-11 22:54:18

Got a good price on my tires. Got 4 new tires for my 2014 optima for $485, originally tried to get me for $580, thats why you negotiate. Service was sloow for me though. Took them almost two hours to install. Longest Ive ever had to wait for tires.Update: About 11 month later, two tires starting going flat, came back and it took them over 2 & a half hours to service my car. Then they tell me my car needs 3 new tires. I decided to go to Allens Tire Company down the road. Turns out I only needed 1 new tire and the other had a nail it it, which they fixed for free. In and out in 1 hour. The only positive that came out of this is that I found a new tire shop. Allens Tire Company, HIGHLY RECOMMEND.

Review №118

2019-10-09 20:24:14

I brought my vehicle in today Ive been coming here for 10 years the employees year Frank JV Jonathan Robert Efren Have provided me with excellent service and they have care consumes about their customers in having great worth acquet worth ethics and the quality of the workmanship that they perform Out standing And I am impressed with the renovations that they are doing I would recommend people to come Here. You it be well please what the quality of service you receive

Review №119

2017-08-20 13:49:08

The service here is great and their prices are reasonable. I felt like Alex was a straight shooter and didnt try to sell me services or products I didnt need. Work is completed in a timely manner. Its no frills, but if friendly, reliable, and affordable service is what youre looking for - this is your place.

Review №120

2023-08-16 22:06:07

These guys are awesome finally after 3 other tire centers they got the right size tire and got me back on the road in an hour!

Review №121

2024-06-22 17:28:47

Fantastic service all around!

Review №122

2019-10-16 17:36:42

Really a pretty good shop. At times it was hard to understand the service writer, but he did a good job. Only thing to improve upon would be to have at least a fan or something in the shop. It was a hot day and it was stifling in there. Price was good, especially for my tire size (small). Most places have to get it from another shop, which means I either wait a long time or have to come back from it.

Review №123

2020-02-17 19:48:19

N Gonzales was exceptional. He recommended the best best selection of tires, multiple price ranges, quality ranges, etc.My new tires rule because of him.He also made a few recommendations with a new air filter, updated me on fluid levels, etc.Because of him, I will be a returning customer.He earned it.Thanks... N!

Review №124

2022-05-03 05:28:22

Great management by Frank with helpful staff. VP of the company John N is amazing as well! Helping me solve my tire and suspension problemsSuper helpful and caring while also being professionals thank you Frank and John

Review №125

2021-07-29 23:33:27

Ramon was very polite and professional— From the very first time I called to set up an appointment to the very last minute he handed me back my car keys. Thank you, Ramon! Time and price was accurate. Very satisfied.

Review №126

2022-10-21 23:43:03

Made an appointment days before visiting and they are not honoring the appointment time scheduled.Not acceptable for a commercial vehicle, I was told days ago this would be able to get fit in today in the afternoon.Previously always came here. Now never again.

Review №127

2023-06-29 02:02:56

Great experience, quick, easy and convenient and with more than competitive pricing! Jonathan provided top notch customer service and communication.

Review №128

2022-01-14 22:13:43

I wish all vendors were as understanding and helpful as the staff at American tire depot. I will forever bring all my vehicles to be serviced here. Thanks for the great jobs you have done for my family. I wont go anywhere else. I am very picky. American tire depot is highly recommend by me.

Review №129

2017-10-17 17:31:11

I stopped in to have my tires rotated the other day because I purchase them here and Frank told me it would take about an hour so I asked him when would be the best time to come here so I can get in/out fast as I dont want to wait an hour. Frank told me be here at 7 a.m. any day and well take care of you I was there the next day at 7 a.m. sharp and it took one hour and there was only 1 other customer there from 7 to 8 a.m. You want fast tire service, go to Ramos Tires in Santa Ana on Bristol.

Review №130

2020-03-15 04:48:40

Quick service and good price. I went in the shop to fix a flat. Since my tire couldn’t be fixed I had to buy a new one. I was amazed on how quick they put the new tire on. They even went that extra step to put my spare tire back on the bottom of my car and put away the axel with the rest of the things the kit carries. Thank you so much for getting this headache fixed. =)

Review №131

2020-02-24 21:05:06

This facility provided a great price that brought me in for new tire needs. Part of the tire replacement is the include vehicle inspection. They report abnormal shocks which I was not aware of just though by tire condition was the problem. American Tire provided great service and great quality of products.

Review №132

2020-03-15 01:15:00

I’ve come here two times both times have been a good experience. The first time I came to ATD was to buy new tires for my car. In the inspection process I was informed by Tony that the rack pinion was leaking oil and needed to be changed. Work was excellent, I came today to change head lights. Not only did Nick change my head light lamp he took the time to clean the head light lens, which was pretty hazy. When showed me what he did I was very happy with the results, head light look new. All the gentlemen that work here are very professional and helpful. I would definitely recommend ATD ..

Review №133

2019-12-03 00:39:10

I took my car in because it was loud and smelled of exhaust for a few months- I had her checked at OReillys on the computer and nothing showed. Today, my car shuddered shuddered and a large cloud of smoke came out. Turns out, someone tried to steal my catalytic converter. The team at AMT in Orange were able to weld the cuts for a reasonable fee and gave me a good price on 2 new tires when we found those were bald and showing wire (after driving to Big Bear and back). Now my car is safe and running like she used to. They were so nice and understanding, especially when I was crying

Review №134

2023-05-09 20:08:30

Always friendly great prices and fast service Jonathan had great customer service since when I called in the morning till my car was done! Thank you

Review №135

2020-08-25 16:31:31

This place is awesome. Ive been there twice and they are incredible. It reminds me of the service at the tire shop from my small home town up north. Frank is the employee I delt with and both times he made sure everything was taken care of. I will be going to this location from now on.

Review №136

2021-02-10 06:59:11

Wonderful price on tires and my broken axel. More than half the price that Selman Chevy down the street tried to charge and the tires were $300 dollars less than even Costco. I can’t believe the pricing. I was in and out, same day service and supplies. Can’t say enough good things. PS - They took two calls from me and always answered promptly. All in all, impressive outfit.

Review №137

2019-10-08 21:14:20

I was on my way to Big O Tire to purchase tired for our Ford Edge, I was going to buy two tires to match the two I bought a few months ago.. saw American tire in Orange and decided to question them on the tires I was looking for...they located the tires, got them installed on my suv and beat the price I was going to get at Big O tires !! Great job !! Great services and all was done in a timely manner!!

Review №138

2020-01-24 03:02:00

Customer service was excellent! I have been a loyal customer to another Center and when I asked them to honor American Tire Depot coupon they could not match the price. I went to American Tire Depot where Jesse and Nick and the crew took good care of me! Thanks guys!

Review №139

2020-07-01 22:12:43

Ok, so I have used this business in the past to buy tires for my prius, and had decided I would not go back, because I have dealt with an older gentleman who has just not been a very good customer service experience for me. And nothing against being older, as I myself am no spring chicken. Lol But this gentleman has not only given me absolutly incorrect information about the air pressure sensors on my truck, but seems to always be somewhat annoyed with customers, as though its a bother to answer any questions you may have. As if that is not bad enough, answering them wrong to add insult to injury. Lol So I took my tire business elsewhere for my truck.Well something changed for me yesterday. I happened to be in the area, so I popped in, even though they looked very busy. I thought, though highly unlikely, perhaps on a prayer that I might be able to get a couple stems replaced in 2 tires I had in the bed of my truck. To be honest, I expected uninviting service, and to be hurriedly denied. The usual! Lol Instead I got a guy named Nick, and even though they were very busy, I just got a sense of being a little more important to him than I have felt in the past there. He did say no. Lol However, he was extremely apologetic while he explained he could not take anything else today, and said I could come back tomorrow. So because of his disposition, and seemingly lack of annoyance, and dismissiveness, I engaged a bit further, explained I lived in Silverado which was a drive, that I could leave them, and just call to see if they were ready in a day or two. Nick said, pretty much without hesitation, sure, drive on around back! Wow, friendly guy, friendly service, and the store is busier than any other time I have been in here, when I have not had a very good experience!!!?!!! Yup!! Thats what happened! Then I called today, and it was Nick that answered, and with a friendly cheerful voice said, all done, and ready for ya!! Im tellin ya, it was like a night and day experience, and when its time for tires again, I am gonna call to see if Nick still works there, because I do appreciate the tire prices, but the service just made it unbearable enough not to care.Thanks Nick....

Review №140

2016-10-08 20:38:59

First and foremost, Mike (sales) and Frank (manager) are very professional and respectful. I was a bit hesitant in buying my tires from a large tire chain becuse of bad experiences in the past and the concern of being sold repairs that were not necessary. .I had placed my order on line and was concerned that I would be told they did not have my tire in stock and try to sell me something else. However, I am glad to say this was not the case with American Tire Depot, Orange. Mike welcomed me as soon as I walked in the door treating me me with total respect during the entire purchase and installation period. He looked up my on- line order and did not try to upsell me on the tires, Mike explained the different options I had with alignment and road hazard warranty without pressuring me to take the most expensive. . At check out I was helped by the manager Frank. .Frank treated me with the professionalism and respect. There was additional work that they suggested be done at some time in the future, but again did not pressure me into having it done at this time. I hope I do not need tires to soon in the future, but when I do I will be returning to American Tire Depot, Orange. Until that time, I will be referring friends to this location.

Review №141

2020-07-10 00:18:01

My neighbor gave name Frank to me for tire problems fixer during C-19 virus pandemic period, it was good deal I got from Frank with good skilled crew job done last week. I went there this morning for my wife’s car tire, met Michael another good guy to deal with. I think I will come again 👍👍💪💪🇺🇸🇺🇸🇺🇸

Review №142

2021-07-16 16:58:43

Found a nail in my front right tire, took it in for a patch. I was in and out very quickly. The nail was found to not have gone through the tire, but they doubled check to make sure I was 100%. Very good customer service and friendly people.

Review №143

2020-11-18 19:40:58

New tires for me last year, great deal.New tire yesterday for wife, great deal.Oil changes, flats, rotations......the guys are always fair, kind, quick, honest. Great service every time, for many years.Nick & Cilla

Review №144

2019-02-27 05:49:52

I went to get the alignment on my car done. I had thought that everything was fine until I asked to get a receipt of the service performed on my car. The service advisor told me that he could not print me a copy because the printer was not working. I asked him to email me a copy instead. He told me that he could not do that as well. At this point, I was feeling uncomfortable about the whole situation. Was the alignment even performed? How could I be certain without paperwork indicating that the alignment on my car was performed. This is the second time I have been told that the printer was not working after an alignment was supposedly done. Honestly, I would never have purchased a 3-year alignment plan from American Tire Depot had I known that I was going to get the excuse that I have received. Okay, the printer may not have been working at the time. To tell me that I could not get a copy via an email was not acceptable. It just portrays a level of dishonesty. Reflecting on the whole situation again, I gave a generous two stars...it should have been one star.

Review №145

2024-06-18 17:36:08

Fast service and super friendly.

Review №146

2021-01-07 00:48:58

The shop was very busy. They were very helpful and got an awesome deal for 8 tires (2 cars). They waited for me to come back and pick up the cars after closing time. Will definitely come back again.

Review №147

2023-06-25 19:06:43

Jon was very professional and helped my out I appreciate the effort he put in to make sure I was taken care of, will now be taking all my vehicles here

Review №148

2016-07-18 06:40:28

They have the best price in town. Let me say that a gain... THE BEST PRICE IN TOWN! I have never had a problem getting the best deal here. Plus, I can (normally) wait in the lobby for them to be done they work so fast.

Review №149

2020-07-09 00:10:32

This place is a 5 star. Frank made me feel like my business was truly valued. Not sure how they did this but they were able to get the Toyo AT3’s I wanted next day while every tire shop I asked gave me a lead time of a week. Franks the man

Review №150

2020-12-09 00:47:02

I had set an appointment for a Thursday morning and one of the sales rep called me Monday to me know my tires are in and I could come in the next day. I did and I’m very happy with how fast the work got done. I will go back when I need new tires. Thanks Guys.

Review №151

2021-07-06 20:30:41

I was blessed today by American Tire Depot with fixing my flat tire and getting back on the road. Thank you for your kindness, help, and outstanding timely service!!! I was able to keep on schedule and pick up my kids from school on time.

Review №152

2019-10-07 18:27:50

The did a great job, I have bought several sets o tires from them and they have always did a great job. I received a quote from another time installer and America Tire Depot beat the quote. I would use them again no problems!

Review №153

2024-02-08 21:52:11

Great service, professional and courteous staff.

Review №154

2021-08-09 22:57:04

I have an alignment done on 08/07/21. Well be able to give a better review once an additional 12 to 15000 miles are put on the new tires.

Review №155

2021-06-18 01:22:53

Was very helpful with my flat tire repair. Too bad it was not repairable. Although I had to ultimately buy a new tire, at least they tried to fix it. (I actually stopped by Americas Tire before going here and the guy at Americas Tire didnt even attempt to repair and tried selling new a new tire right off the bat.)

Review №156

2023-08-29 00:36:04

Worked late on Sunday to change all 4 tires. Prices were very good.

Review №157

2018-08-08 20:20:29

Took my car here a few weeks ago. I had a flat and assumed I needed a new tire. The man working at the shop suggested they see if they could patch my existing tire before purchasing a new tire. They were able patch and fix my flat and did so FREE OF CHARGE. I so appreciated the their honest for checking my tire first and for saving me money. Thank you guys so much!!!

Review №158

2021-03-09 03:00:09

Andy at this shop came highly recommended from my mechanic in Huntington, so I made the trip. Andy is awesome and rest of staff as well, prices were cheaper than the MB dealer snd service was great!

Review №159

2020-06-05 19:50:54

Nick and the gang at American Tire Depot are absolutely the best! Saved me a bunch of money and honored my military discount. The customer service is on point and the work is top quality!

Review №160

2019-06-17 22:27:55

Quick, and best timing ever. I had a nail in my tire & they had my replacement in stock, I was back on the road in no time with brand new tire. Very friendly & took care of us indefinitely. I will always come here for Tires Best Service around. Thanks guys you Rock

Review №161

2014-10-21 16:44:11

Excellent service and knowledgeable team, They know something about tires and road conditions. David is great and patient. I tell my 4 kids to go there if youre having a problem. They wont rip you off.

Review №162

2019-06-11 20:18:12

The service was wonderful. They were patient and described the work being done to my satisfaction. Allowed for me to see the bottom of the car when it was on the rack. Showed me where I may need future work done when my budget allows for it.

Review №163

2020-02-21 18:50:56

This review is long over due...Ive been coming here for yearssss.. Always have amazing help .. Anytime I need new tires.. Or a quick patch job.. This is my go to place and highly recommend!!! Visited yesterday, got an incredible deal.. Thanks for all your help Nick, Jesse, Ezekiel and American tired depot team!!

Review №164

2022-11-01 00:16:33

They removed 5 wheel lug covers and didnt reinstall them. After a week I noticed them missing, called and they denied any knowledge. Ive never had anything like that happen to my car.

Review №165

2020-02-02 03:48:24

I was i there today for two tires. I had actually called other shops for quotes. only one shop beat there price by a few bucks. So I called ATD I talked to Jessie told him what I was quoted n by another shop. He beat the price n my truck was done with in a few hours. Love this place

Review №166

2020-05-14 07:20:46

Got some tires for my truck and I was was told my stock shocks were busted. I said alright cool I’ll get new shocks for the truck. So they put them on with the tires on my 22”s. Ended up spending a little over a rack on that. A week after my truck started shaking. I took it back they said they’ll align the wheels. Me and my dad took it back 5 times, it kept happening then they changed the shocks again. It’s still shaking when I get on the freeway or go over 35mph. MY TRUCK DID NOT DO THIS BEFOREHAND. Haven’t been able to use my truck for almost half a year now.

Review №167

2020-04-25 16:02:12

Got a great deal with the buy 3 get 1 free promo. Tires were installed truck was aligned in just over an hour. Fast friendly service, would definitely recommend.

Review №168

2020-12-16 22:56:06

The manager is a thief. Wanted $411 for unknown tire brand call it IRIS was on sale for $51.74 each on the web when i ask how come they said included tax and installation!! i ask the manger to buy them without installation and i will pay the tax he refuse and he was very rude this place is corrupt bunch of thief dont waste you time to go there.

Review №169

2018-07-31 01:24:53

Made a booking for my Smart Car to have 2 rear tyre replaced. They were very polite and quick to take my car in. The service was very quick and I was on my way. Highly recommended.

Review №170

2016-06-27 21:05:20

I came in today because of a flat tire. Frank and Frank helped me out today. As soon as I came in they provided me with good and fast service. They were very helpful and nice. The whole process was faster than expected . I was highly satisfied with their work and service.

Review №171

2019-06-11 21:49:02

Not too happy. Its always easy to book an appointment over the phone...when you get to the site, my experience has never been nice and I have only been there twice. First, to buy the tires around Black Friday last year and then the next to rotate. When buying tires, they will not tell you alignment fees not included in your purchase and of course your budgeted money is now almost a hundred more on top...came back to rotate and was told wheels are unalligned and told me itll be 89.95...i declined right away and told them they aligned it before and i was told it was a year ago...hello...i may not have the reciept on hand but i have a record when i went. Oh and i asked how long to rotate wheels, said itll be an hr and half coz they have a line of jobs before me...i understand that i said but i made an appointment over the phone..and was told that just gets me in line (with a hint of attitude)...I did maintain my composure and just requested I will be back so we can go back and get the other car so I can have a ride home. There is also an ongoing why do they do that on the phone attitude. If there is a discord on over the phone customer service with over the counter agents then that should be an internal thing to take care of...and dont let your customers get the grunt of it.

Review №172

2019-11-28 18:11:11

The only store that had my tire size and the tires were switched out promptly. Did not wait long. Reccommedations were explained but not aggressively like other shops. The 3 guys were very nice.

Review №173

2021-07-14 19:38:53

I was so grateful for the professional assistance. I had a tire that had several punctures and was well worn. They recommended 4 tires, because they had a sale! Thank you for your kind help.I want to include a watercolor I sketched, to thank these kind gentleman.

Review №174

2020-12-26 19:03:26

Great shop. Brought car in for a alignment and was hearing a screech. They found a part broken nd were able to get the part in and replace it within a few hours. This was on Christmas eve. Great shop and great work.

Review №175

2021-06-29 19:24:34

My 2 hour job took 1hour & 45 min. Friendly service techs. My only complaint was only local TV stations, 2,4,5,7 etc. No baseball games

Review №176

2018-11-13 23:59:58

Great Michelin tires at a great price. Bought the same tires four years ago, Frank gave me a price for four new ones and the price was more than $100 cheaper! Great service from a City of Orange business.

Review №177

2023-04-18 23:31:43

Good fast and friendly service ! Yes I will go back next time I need tire service.Thank you Mark Briggs

Review №178

2018-08-03 23:08:05

I had to get an oil change and they did a great job and didn’t charge me an arm and a leg, that was important for me I have a hybrid and the going rate these days is $60.00 to 90.00 which is rediculous!! My regular machanic Goodyear started out at 38.00 now it’s going up so high I’m not going back.Thank you American Tire Depot👍

Review №179

2016-07-05 02:14:13

About a year 1/2 ago I got new tires put on at this place. After that every time I got past 70mph the car shook really bad. Went to see a mechanic. Replaced many suspension parts to no avail. After dealing with it for so long I finally got a diagnosis of all four of the rims being bent. After they went in to correct them the shaking was reduced dramatically but still there. I finally realized that it was caused by these people.

Review №180

2023-03-31 01:20:08

This is the best place not only for tires but for most of my car needs! Excellent customer service

Review №181

2019-12-08 04:21:53

These guys are great. Excellent customer service. Very patient and more than happy to help you select your new purchase. I was working with Nick. Great.

Review №182

2018-07-13 03:26:11

My Tocayo Frank and team are awesome. I can think of 100 more words to explain, but The Orange Shop beats all the rest, even the Corona store, which is where I live, but would rather travel to Orange because, these guys work hard and get the job done. Thanks Orange shop!

Review №183

2019-03-21 22:51:48

I had a flat tire with nail which is run flat tire. I stopped by 4 different tire shops, but every shop manager said I need to replace with a new trie which cost around $500. However this American Tire Depot repaird it without chagres. Its very nice and I am happy about this store.

Review №184

2021-05-13 17:11:49

As always, fantastic job and good prices! I’ve been going here for 8 years and they have always been great with my vehicle, I highly recommend!

Review №185

2019-06-08 17:46:14

The location on Tustin Blvd in Orange has the best customer service. They keep you informed on the progress of your car. Highly recommend this location... Avoid at all cost the Anaheim location...horrible customer service....

Review №186

2024-06-26 23:47:07

Great fast service 👍

Review №187

2020-08-18 15:20:42

The manager is a thief. Wanted $249 for lug nuts. Under $40 on Amazon. Quoted $1100 for 2 shocks. He told me $595 for chines tires.he wanted almost $2,300 for this went to Cooks Tune and paid a little over $1,200

Review №188

2021-03-27 23:18:00

Very kind customer service here also very knowledgeable about their products, good quality tires they gave me four brand new tires and an alignment for a pretty reasonable price.. and if youre shopping around I advise you to check them out

Review №189

2012-06-04 03:16:08

I had this shop mount two new rear tires and do a 4 wheel alignment. After I got my car back and test drove it on the freeway, it pulled to the right. I went back to the shop to have them fix it, and they offered to sell me camber kits ($$$) to fix the problem. Remember, my car drove straight before I brought it in. I asked them for a refund on the alignment portion, and they refused claiming they did nothing wrong.I took it to the dealer, and they cross-rotated the two front tires which fixed the problem.I got my money back by filing a dispute claim with my credit card company.This shop doesnt have any sense of customer service about them.Instead of seeking opportunities to up-sell me more products and services, all they had to do was listen to my concern and use their expertise (which they claim they have) to cross-rotate the front tires.

Review №190

2021-07-24 00:15:07

Watched the mechanic Manual commit fraud by faking the tire balance. Installed a new wheel weight in any random place without putting the wheel on the balance machine. I asked him to check the balance again, watched him put it in the machine this time and it read 1.25 and .75. Showing it was out of balance and proof he didn’t do it the first time as it should have read .00Don’t go here find a better shop

Review №191

2020-10-24 18:43:39

Both of my headlight bulbs were out, so I went to Autozone bought new bulbs. I was able to remove them but was having a hard time clipping them back in. So after about 30 mins of messing with it I went back in 2 more times asking for help, just to be told oh you just put them back in the same way you took them out. I messed with it for another 20 mins or so until I gave up. I then went to American Tire across the street from me to see if they could help. First I was greeted by a nice man named Nick and he had Izzy or EZ help me out. They were both so helpful and nice. Thanks guys, I will be back in the future.

Review №192

2021-05-13 22:54:39

They were very willing to help. I feel very he was honest and up front. Told me what needs to be done now and what can wait. Being a single female I appreciate that.

Review №193

2023-05-29 06:11:22

Justin was amazing with helping my parents with a nail in their tire and Jonathan‘s customer service was great! Thank you guys!

Review №194

2022-09-18 21:21:22

Brought the truck to change the tires and didnt have to wait long because they couldnt have been any faster them they were thank-you for the experience

Review №195

2018-12-11 04:06:11

My experience there was great. It was super fast and super easy. Customer service was excellent! Always good deals on tires.

Review №196

2021-10-16 22:26:33

Very good prices staff is amazing always faster then the estimated time given.. no complaints at all... this is my new tire place...

Review №197

2024-03-13 00:35:20

Definitely a great customer service

Review №198

2021-02-23 17:42:12

Frank and Alex saved me from a horrible experience with another tire shop. They were quick, helpful, and kind. Thank you for fixing up my car and installing a tire last minute!!!

Review №199

2021-06-21 20:32:30

Had the tires I needed and at a great price! Service was professional, friendly, timely and informative. Definitely recommend!!