Albertsons in San Marcos

Review №1

2024-06-02 17:38:03

I love our neighborhood Albertsons! They work hard and try their best to keep the place in order even with the flux of middle schoolers running through their aisles every day after the school release. It is so convenient to have them so close to home.

Review №2

2024-04-12 02:56:07

This is a smaller store than most, but it still has a good selection of brands and foods, high-quality produce, and a good bakery. Ive never had to wait more than 5 minutes in any checkout line, and their self-checkout kiosks actually work. I also appreciate that they sell pods for Nespresso, which many grocery stores dont.

Review №3

2024-02-03 19:37:22

I almost always have a problem getting waited on at the meat/seafood counter. This morning I was there ~9 a.m. and I didnt see anyone there to help me. I waited; called hello; waited; and called again. Nothing. I could see someone in the very back but he didnt come out. I didnt see any other employees to ask for help. Frustrated, I walked out and drove to Vons to do my shopping. An inexpensive bell on the counter, as Ive seen in other stores, would be good for shoppers. Your store lost my business today and in the future Ill try to avoid shopping there. I purchase a lot of fresh seafood and Im tired of having to go through this each time I purchase seafood.

Review №4

2024-01-18 01:27:17

This afternoon as I was exiting the store with my son, we almost got hit by an e-bike with two teenage girls riding on it. They were going very fast and came within inches of us. It was frightening! This happened at the store front, not in the parking lot. If someone were to get injured then Albertsons would be liable because they have a duty to maintain a safe environment. Regardless, I informed the store manager, Miranda. I was shocked by her response and attitude to say the least! She asked if they were riding their bike in the store. I told her, No, the store front. Then she said theres nothing they could really do about it. I said, Well the store front is part of your premises. Why cant you talk to them? Thats when Miranda snapped at me, Well maybe if youd let me get off the phone then maybe I could talk to them! How did someone so unprofessional get promoted to a manager is beyond me.... Since my concern wasnt addressed properly, I called back the store and spoke to Mark, the general manager. He listened to me and discussed how he was going to address this safety issue. Thats how a true professional handles problems. Thank you, Mark.

Review №5

2024-03-07 15:10:29

Great grocery to have within walking distance. Good selection for a smaller store. HUGE liquor section, like almost two isles! Not gonna lie I would rather have the ice cream section be bigger but for those who like to try a variety of liquor this would be a great place to check out. They always have a very abundant clearance section in the back left where the restrooms are which is really nice. I love the ceasar salads they make fresh at the store as well as the yogurt parfaits(which sell out super quick!). Always have had a pleasant experience with the employees. I have a bad habit of running over there when they are near closing, but they are always incredibly kind and patient. I had an issue with my card one night after going big grocery shopping, and had scanned everything at self checkout. But was having problems with my card and I wasn’t having a good day, so (embarrassingly) I kind of lost it. And was then surprised when as I was storming out, an employee who came off as being a manager(I think his name is Pat) asked if they could hold it for me in the back freezer. I thought that was so kind and a great way to handle a frustrated customer. I couldn’t help but no longer feel frustrated/angry anymore when shown that level of kindness. Still super embarrassing but felt the need to share, as great customer service should be recognized😊

Review №6

2023-10-26 21:37:47

Its really sad how run down this location is today. Ive purchased a few expired food items countless times, without knowing. They have a handful of employees standing around talking and not working much. Not very helpful. And extremely rude!!! They shut down the self checkout at 8pm. The restrooms are disgusting. They dont have working wheelchairs. And produce is never fresh. Its become a very inconvenient shopping experience every time. There a few really nice employees, but useless employees by the dozen. Vons is becoming our new home for groceries.

Review №7

2023-06-10 01:10:18

Nice small grocery store. Always find a decent selection of items here.HOWEVER, I once had an issue with the self-checkout and the cashier accused me of stealing (funny because I had just lectured my kids on stealing). Same cashier once accused another couple, with a small baby, of stealing. Dont think he works there anymore.Other than that, it has been great!

Review №8

2023-08-26 20:14:05

Worst store (#750) and bad policies. This location is always understaffed with only 1 working checkout line whenever I visit. Self Check is available but always halts and requires clerk assistance if I have fresh baked goods or unusual items. Since there is no staff around the wait for help is always long. To get digital coupons, member deals, or member rewards, you have to enter your phone number. On two visits, the keypad entered typos in my phone number so I didnt get the deals. Today (Aug 26, 2023), when I noticed and told the checkout clerk (Anthony) my phone number was entered incorrectly, he said he cant fix it without having to void and rering all my items. As a result, I was overcharged by $8.63. Add to these inefficiencies and inconveniences the fact that Albertsons prices are usually $1-2 higher per item than Staters or other stores. This store is literally 1/4 mile away from my home, but I WILL GO OUT OF MY WAY TO AVOID SHOPPING AT ALBERTSONS. I am DONE being inconvenienced and ripped off.

Review №9

2020-02-21 01:49:27

Clean, well stocked, pharmacy staff is great, especially Matia. Used the self checkout as there was only one checker open at other stands and a long line.

Review №10

2022-10-21 18:50:37

They carry a limited amount of meats...roasts, steaks, etc. I never have found a specific roast Ive been looking for. Produce department is much better. I intentionally dont shop around the time school gets out. Its flooded with loud and obnoxious kids both inside and outside the store.