Advanced Business Innovations - Managed IT Service Provider in Canoga Park

Review №1

2024-05-01 00:03:33

Pablo and Hamilton came in ready to work and early! They were punctual, patient, and adept at handling unexpected challenges with ease. With moving desks, junk removal and everyone moving and changing offices their adaptability was especially impressive during those chaotic moments. They took every request and made it work, especially for me who wanted my phone on the other side of the room. They found me a long gable and made it work! They consistently went the extra mile, willingly assisting with every request. Notably, their problem-solving skills and efficient work pace ensured the timely completion of the project without sacrificing quality. They might have been men of many words, but their attention to detail and kindness were super loud and appreciated! Thank you again, guys!

Review №2

2024-03-07 23:55:53

“ I got an email asking for a rating on the last service call, I just wanted to let you know that not only was Cory absolutely phenomenal and always is! Joel has been fantastic as well and when Mike comes he just knows what to do and fixes everything so quickly and efficiently. Austin is a mini version of you, so I need not say anymore there! 🙂They really do their best to help me anytime I need something!I appreciate you all very much! “

Review №3

2024-04-11 20:49:19

I never thought we could find a better IT provider for our company. When we switched to ABI a few years ago I was very reluctant to make a change but was reassured that it was the right thing to do.I was wrong, ABI surpassed my prior IT provider in every way - prompt service, follow up to ensure quality results, amazing staff - all at an affordable price. ABI is an absolute winner - you wont be disappointed.Dave Ryding

Review №4

2024-04-26 20:00:22

Thank you, Austin and his team for getting my phone up and running! It was a challenging ticket but I am thankful that everything works now! ABI is always so helpful and are quick to respond. Thank you!

Review №5

2024-03-27 14:06:26

“Monday I had an issue where I could not connect to the terminal server. I won’t go into all the sorted details, but please know that Joel went above and beyond to help me when others at your company were too busy. I an era where it is easy to complain about things, I wanted you to know what an exceptional job Joel did, and he is very much appreciated here at Kelly Cruises & Tours!!!

Review №6

2024-03-12 21:35:02

We had to consolidate files from users that were no longer working on our network and I reached out to ABI for help. Joel was assigned to work with me. He researched the history and made all the preparations needed for me to the load the files that had been provided to me. It is always a pleasure to work with him.

Review №7

2024-03-09 00:02:24

I use ABI through the company I work at, but I would definitely use them if I needed an IT company, the people that work there are very qualified and always find a way to find a solution! Team is very polite and awesome.

Review №8

2024-03-19 13:36:10

I work for Ovation Medical, and ABI is always consistent about addressing inquiries! Always efficient and prompt. Stellar customer service!

Review №9

2023-11-01 17:25:01

The team from customer service to tech support to the owner are all very friendly, prompt, thorough, and so helpful. They make having a technical computer issue a simple fix. I also enjoy how they celebrate their employees by putting a face to their new team members. You get to know who makes up ABI. I think it is a wonderful way to get to know their team.

Review №10

2023-09-18 16:29:02

First thing in the morning I was unable to respond to my Outlook emails. I called ABI and explained my situation and told them I needed help ASAP. They told they would research who was available and I would receive a return call. Technician Joel called me within five minutes. He quickly signed on to my system and assessed the issue. He patiently walked me through step by step setting me up with a new password quickly. Highly recommend ABI for your IT needs.