Presentation on Map Reviews Nearby

Acrisure Torrance, CA (Peninsula General Insurance Agency) in Torrance

4.9 (135) 22330 Hawthorne Blvd suite i, Torrance, CA 90505, United States

Acrisure Torrance, CA (Peninsula General Insurance Agency) image

Categories

Insurance agency
Auto insurance agency
Home insurance agency
Motorcycle insurance agency
Renter's insurance agency

Location on the map

Torrance, Los Angeles County, California, US

Phone: +1 310-539-2533
Site: http://peninsulageneral.com/

Opening hours

Monday:9 AM–5 PM
Tuesday:9 AM–5 PM
Wednesday:9 AM–5 PM
Thursday:9 AM–5 PM
Friday:9 AM–5 PM
Saturday:Closed
Sunday:Closed

Edit info

Total reviews rating 4.9

135 Reviews for Acrisure Torrance, CA (Peninsula General Insurance Agency) 2024:

Review №1

2023-12-03 23:11:27

We worked with Patricia in getting insurance for a fixer upper, and she was so knowledgeable and efficient. During a time that’s challenging to get a reasonable quote, Patricia gave us terrific pointers, and even recommendations in home renovations. We had contacted 3-4 companies with slow response times, before asking our real estate agent for referrals, and found Peninsula General (Acrisure). We are so lucky to have worked with you, and thank you Patricia!!

Review №2

2024-03-25 23:07:31

Great and prompt service. will recommend this insurance company.Teri was exceptional in getting exceptional rates.

Review №3

2022-03-08 23:34:23

Peninsula has always given me a great affordable rate. I have spoken to Olivia many times and she is always sweet, patient, and prompt when handling all of my policies and questions. Highly recommend!

Review №4

2021-09-02 05:06:50

We have been with Peninsula General for over 25 years and will never change they handled our auto insurance and our 4 units building. Every one I dealt with was great. Ms Erica Herrera is my contact now and I am very please with her service she is efficient and dedicated. I highly recommend this company .

Review №5

2019-06-24 17:27:57

I have worked with Peninsula for over 25 years and have always received top notch service. I have had the pleasure of working with Stephanie Ramirez and she has always been so helpful with my questions and policies. She has excellent communication skills and would always provide me with the best service. Unfortunately, we have moved out of state so they are unable to insure my new property and will truly miss working with Stephanie. I would highly recommend her for any and all of your insurance needs.

Review №6

2019-03-06 22:06:16

I have been with Peninsula General for many years and couldnt be happier with their service. Terri is attentive and provides me with the most up to date policies at rates that cannot be beat! If I need anything or any updating she is always a phone call or email away, often times responding within minutes. I recently referred my daughters to her for their new home purchases and they agree that her rates and service is the best!

Review №7

2018-12-17 19:23:17

Excellent Customer Service at Peninsula. My husband and I were confused about finding the best Insurance Policy after the birth of our son. They made it very easy for us to understand the different policies that fit our budget and handled everything very quickly. Highly recommend Peninsula. Great South Bay insurance agent!

Review №8

2019-01-17 17:29:37

I just had my renewal completed by Erica. She was awesome, gave me advice on what my options were, and took care of my renewal within 90 seconds. Cant ask for anything more, kind on the phone and efficient, perfect for a busy CEO. Ive been a client for 2 years now and its been the same experience with other reps at Peninsula General.

Review №9

2019-01-14 17:44:07

I have had a wonderful experience with Terri Ramirez and this group! Ive been working with them for years and trust them with my auto, home and LLC dealings. What I appreciate most is how quickly Terri responds. I have had many instances where I need information very quickly and I can always count on her. Always. Additionally, I have found their rates competitive and feel secure knowing that she has the know-how to properly protect me. Many thanks to Terri and her group!

Review №10

2020-01-28 05:35:01

Ive been with Peninsula General Insurance for the last 15 plus years. When I first signed up, there was a lady there named Phyllis and she was wonderful. She always made me feel like she recognized me as a valued customer and that she was there to give me the best price and the best service available.. she retired quite a few years back and things were not the same after that. Until today. Today I called to ask some questions about my homeowners insurance and the agent that helped me, Stephanie Ramirez, made me remember why I signed up with PenInsula General in the first place. She was patient, kind, helpful, and made me feel like my business was the most important part of her day. Stephanie thoroughly went through my account to make sure everything was correct and made the most sense for my needs. Thank you Peninsula General for having Stephanie on staff and as long as shes there, youll have me as a customer!

Review №11

2019-05-30 12:13:57

My car delivery date was moved up and I needed insurance immediately. Terri and her team went the extra mile to make sure I was insured. She even had a team member meet me at the dealership, an hour from their office, with proof of insurance so I could take delivery. Incredible service!Also, the coverage was both the highest quality and lowest price which is rarely paired with incredible service. Needless to say, I moved all of my insurance business to Peninsula. Highly recommend.

Review №12

2021-10-14 00:30:34

I was with peninsula general for 40 years and always have had expert service. I highly recommend Chris and this team to anyone that needs insurance. Thank you to your team for the last 40 years. Truly the highest ratings...Janelle

Review №13

2022-09-16 00:20:28

We were on a deadline to get copies of our insurance policy to our mortgage company and Patricia, our Safeco agent, took care of the it right on time. No problem! She is always available and gracious.

Review №14

2019-01-08 22:03:51

Terri was amazing. She is incredibly knowledgeable about the products Peninsula offers, was patient and guided me through the process, and helped me find the best deals possible. She worked around my schedule, answered all of my (MANY) questions, and made the process of switching over and bundling my policies painless and convenient. I cannot recommend Terri and Peninsula more highly and look forward to working with them in the future!

Review №15

2019-01-11 17:18:26

Amazing! I’ve been getting my insurance from PGIA for 14 years now and they have always demonstrated excellent customer service. Whether I’m calling in with a question, or walking in with a concern, their staff is always happy to help. Our family is always greeted with a smile by Diana. Then, from Terrie and Alicia, to Stephanie and Erica, I feel comfortable knowing that I’m being helped by great people every time that are well versed in insurance information.

Review №16

2019-01-11 20:30:52

Peninsula is a fantastic insurance company. I have been using Peninsula for a few year now and I’m still pleased with the service they offer. The renewal has always been easy. They have great rates and the coverage that I need. I like working with my agent -Terri, he is always helpful and has answered all of my questions. 👍

Review №17

2021-05-28 00:12:50

Very professional and extremely helpful.Had a previous agent that never assisted and never picked up a phone call. As soon as I called, Terri was quick to answer and was able to help me out and lower my rate within 30 min of talking to her. Extremely recommend

Review №18

2019-01-08 22:00:31

My experience at Peninsula General Insurance Agency has always been pleasant thanks to Stefanie Ramirez. Always positive and enthusiastic when working with her. Always tries to give me the best quotes that best fit my needs. My go-to and would definitely recommend this place as well as working with Stefanie.

Review №19

2019-01-10 01:57:12

Great Insurance Company. Terrie, Alicia, Stephanie and Erica are AWESOME. I currently have three different types of insurances with them because they are prompt, reliable and honest. If you are in a run and dont have time to call or to be on hold like me they can help you take care of everything via email. Quality Service is so hard to find this days, I totally recommend their services.

Review №20

2021-07-06 21:38:57

Reached out via email and was able to handle most everything I needed. Terri has been very responsive and helpful in making sure I get what I need and the rates have been very reasonable. Highly recommend Peninsula General Insurance Agency!

Review №21

2019-01-05 05:27:19

Peninsula General has been my familys go-to for all of our insurance needs, for at least 30 years. And for good reason: they provide competitive rates and personable service, forever helpful with great advice. With them, I really do feel like were in good hands.

Review №22

2019-02-01 03:57:52

I’ve been with this company for years. And I never have issues. Stephanie tried her best to find the market for me. She is such a patience person. I always appreciate her professional manners. I wish I could give more stars!

Review №23

2020-07-07 23:10:15

I have been with Peninsula General for years, with overages for all cars and homes. They are always very helpful and Stephanie has always been professional and patient with my questions, providing all answers I needed. Thank you for always being ready to assist! DB

Review №24

2021-08-22 06:21:14

Alicia from this office went above and beyond when some suit from upper management wanted to potentially cancel my insurance because they didn’t have an answer of an at fault for an accident I had even before I signed up with Mercury. As if I should be canceled because I got in an accident? As it turns out it was the other person‘s fault but it was still in litigation and that’s why they potentially wanted to cancel me. Alicia squashed that and called me to tell me I should carry-on as if nothing happened. Her professionalism and ability to deal with her upper management was expedited in an impressive manner and I don’t have to worry about being canceled! Cheers to this office and Alicia!

Review №25

2019-01-09 01:01:50

I have been with Peninsula General Insurance for over 20 years and I have had nothing but excellent service with them. My calls are either answered right away or when I have to leave a message I will hear back within an hour. The agents are always helpful and always think of the customer first. I will continue to be with Peninsula General Insurance and I have recommended to people I know.

Review №26

2021-11-08 22:38:14

I’m definitely not an expert when it comes dowm to auto insurance policies, but believe me when I tell you this agency has exceeded my expectations. Olivia is very helpful and thorough. Highly recommend this place.

Review №27

2019-01-11 06:40:45

This was my first time getting auto insurance for my wife and I. The thought of getting auto insurance seemed very intimidating to us but Alicia went through every detail with us making the process very easy for my wife and I.The process was pleasant and we walked away from our meeting with Alicia being very impressed by her professionalism. We signed up with her later on that day. My wife and I feel like were in very good hands with Alicia. If anyone needs insurance, be sure to go to Alicia, youll be glad you did.

Review №28

2019-07-25 19:26:08

These stars are for Stephanie Ramirez - Homeowners Specialist, 0B35144. Her patience and precise directives has made a stressful compliance issue for renewal coverage a calm and successful one. Even on weekends and off hours her quick replies of my queries was greatly appreciated. Stephanie Ramirez has shown me the most important thing to a customer; SHE CARES. She is a 10! An A+!

Review №29

2018-12-05 17:28:36

Peninsula General has handled my auto insurance for years. They are so friendly and customer service oriented. I have never had any problems. I really enjoy having a local insurance agent and highly recommend Peninsula General!

Review №30

2020-02-12 22:54:54

Honestly I hate insurances! But my best experience happened when I came here and spoke with the amazing knowledgeable staff member named Wendy. I don’t remember her last name but she answered all my questions and made me feel like I was making the right choice ! I am very satisfied with their great customer service and professionalism all because of Wendy!

Review №31

2021-11-12 22:24:26

Terri is amazing! Completely understood what i needed for my family’s insurance needs! Quick and easy. I would recommend her to my friends, family and clients!

Review №32

2020-02-12 21:33:39

Stephanie Ramirez was a total pro. Over (2) days she walked us through all of the steps to move our Auto, Home & Umbrella from State Farm to Mercury......saving us over $1000!!! If you need a quote of are looking to save money, I highly recommend Stephanie at Peninsula General Insurance Agency.

Review №33

2020-12-30 22:59:53

I just had a wonderful customer service experience, I actual was in touch with a representative that was sincerely interested in providing customer service. Thank you Patricia Cantu for doing your job greatly and renewing my faith in humanity.

Review №34

2021-05-22 22:20:31

The representing was responsive but misleadingInappropriate actions taken by your representing without my permission is the reason for me cancelling this policy.I was solicited by a Duncan Mc Kennon of your office for the purchase of a automobile insurance policy. He forwarded me a quotation which was unacceptable to me. I informed him of the other quotes I had received inparticular on from All State and he informed me he could match their quotation. On May 4 2021 he called and gave me a price of $73.60 monthly. On May 5 2021i again spoke to Mr Mckennon agreed to buy the policy thru your company. At that time I gave him my credit card information and authorized him to send it thru for $73.60. LATER THAT NIGHT I received an email from from your company informing me that my card was debited $85.95 twelve dollars and thirty five cents more ($12.35) than I had authorize Mr.mckennon to debit my card. Immediately I called my bank and stopped the transaction. The following day I called Mr mckennon and informed him of my actions and I did not intend to do business with him and wanted the policy cancelled and my money refunded.Since the my bank has refunded me $12.35 and informed me that I would have to have your company refund to me the $73.60 due me.Therefore I am requesting that you forward the $73.60 due me to my home in NY;NORMAN MCBEAN415 PARK VIEW AVEYONKERS NY 10710SincerelyNORMAN MCBEAN

Review №35

2019-09-19 22:16:15

Peninsula is a full service agency and Ive found them to be very thorough and friendly and polite. They listen and respond quickly. Im glad to be one of their customers.

Review №36

2019-01-09 20:08:20

I have been talked with Alma Hernandez at Peninsula General Ins.AGY., 044437 office( 22150 Hawthorne Blvd, Torrance).Surprisingly, her respond was quick, accurate and trying to lower my ins. Premium for me. Still working on but I appreciate her hard working for me. I am sure everybody need and want to have. Thanks Alma!!!Onething,I like to point that phone answer is slow. Sometime I had to give up to wait.

Review №37

2022-10-12 22:01:28

Patricia was amazing! Help me with all the details I needed to feel great about my new car purchase! Thank You!

Review №38

2020-09-13 11:57:29

Patricia gave us excellent service, and she has a great personality. She also is very informative. I would recommend her for sure.

Review №39

2019-01-31 19:26:52

Great customer service! Always responsive and find the best way to help customers in the best efficient way. Highly recommend getting your insurance through them. I have my auto and home insurance here :).

Review №40

2019-03-23 02:15:43

Stephanie and Terrie are great agents, they always work hard to get me covered even when I have older properties that certain carriers dont want to cover. Their customer service is responsive and accurate

Review №41

2019-01-08 01:43:00

I’m very happy and pleased with all the great customer service that Terri and the other agents have always provided. If you’re looking for great customer service for your auto and home needs, this is the place to find it!

Review №42

2019-01-11 04:00:22

Stephanie Ramirez is the best agent ever! She persevered working with me! The quote I received was a great savings of $700.

Review №43

2022-05-04 20:56:10

Chris was awesome..he did everything to give me the best service. He went above and beyond and made a stress free calll.We need more people like chris..He made my day.

Review №44

2019-01-07 22:46:50

Peninsula General Insurance is my and few of my friends insurance company for couple of years now. Is great to have one company to go to and making sure all are taking care of specially when you have multiple properties and cars. I highly recommend Peninsula General Insurance.

Review №45

2019-01-09 02:52:45

Been Insured by Peninsula General Insurance for over 15 years. Excellent costumer service and always very helpful. Friendly staff an always very cordial. I totally recommend them .

Review №46

2019-01-29 00:56:34

I was looking to bundle my home and auto insurance to get the discount, and Terri made it happen. This was my fastest transaction ever! Great customer service. Thanks again.

Review №47

2019-01-08 23:53:11

Thank you Stephanie, for always being so kind and willing to go above and beyond to answer any questions regarding my policy. Your friendly attitude makes it easy to continue being your customer!

Review №48

2018-08-16 18:02:32

I was a client with Peninsula Insurance for years while I lived in CA. The Customer Service here is wonderful, they were all always so helpful. I love the staff here!

Review №49

2021-04-08 18:38:02

Stephanie Ramirez was a rock star in guiding me through the insurance process. She is knowledgable, courteous and supportive.

Review №50

2022-04-21 21:43:02

Its my fist time doing lab work for my son here and I love ❤️ that they are pretty fast and its pretty clean .

Review №51

2020-07-24 23:30:42

We reached out to Terri for an auto quote. She made it simple and responded in a timely manner. Made it extremely easy to switch carriers.

Review №52

2021-10-27 21:55:54

The agent at Peninsula Insurance, was very knowledgeable on answering every questions I had towards my policy’s. Highly recommend this company, they have competitive prices you can’t find anywhere else!

Review №53

2021-11-17 23:41:47

Extremely satisfied with the customer service and professionalism provided by Chris at Peninsula General Ins. Agency.I will highly recommend to family & friends.

Review №54

2019-01-11 18:49:38

Best rates and very helpful staff. Daniella answered every question I had. She was very patient and kind.. 5 Stars! Thank you Peninsula Insurance Agency!

Review №55

2019-03-18 19:27:37

All around Great customer service. It is so convenient to make one phone call and have all policies updated. Special thanks to Alma for making it as simple as it can be!

Review №56

2019-11-11 22:52:07

Peninsula General has always been great in handling my insurance needs and has great customer service! I have been very happy with their service!

Review №57

2019-04-13 02:47:20

Great customer service. Weve been with Mercury for over 25 years! They have the best rates hands down.

Review №58

2018-08-16 18:02:08

I have been going through Penninsula General for my insurance for many years! Good rates and super helpful staff! Thanks Penninsula I will always recommend you to friends and Family

Review №59

2019-01-08 23:48:57

Great customer service! Stephanie Ramirez was the sweetest, she’s very professional and great at answering all my questions!

Review №60

2019-01-09 23:29:01

Erica was great help. She was friendly and very helpful. She offered additional coverage I definitely needed. Thank you

Review №61

2018-08-16 17:47:29

Great customer service experience! Staff, especially Alicia and Terri were knowledgeable and helpful. Would recommend to anyone!

Review №62

2020-09-22 18:25:21

Great public dealing. Got Insurance policy since 1996.Twice involved in accident. PGI settled my cases in days.Thanks you.

Review №63

2019-03-20 23:58:50

The customer service is amazing! Very helpful and assisted me in picking the best option. 10/10 recommended!

Review №64

2019-01-07 04:33:26

I have been a client since 1990. Great customer service. Reply promptly & courteous. I love their service!

Review №65

2019-01-05 00:22:44

This is the best car rate I can find in the Los Angeles area. Customer service so far has been great!

Review №66

2019-01-09 04:09:12

Great customer service! The staff is very friendly and will go above and beyond to meet your needs.

Review №67

2020-02-12 22:44:46

Wendy was amazing help love knowing theres people who care about my wellbeing. Definitely recommend this place to anyone looking for insurance.

Review №68

2019-01-05 03:42:21

Excellent customer service. Emails are responded to promptly. Great rates and always happy to help!

Review №69

2019-01-08 22:32:39

By far the BEST rates and service! The staff is very professional, helpful and responsive! Highly would recommend this location.

Review №70

2019-06-20 20:00:44

A great business to do business with. Erica and the team there are quite helpful. Insurance brokers like them should be the standard.

Review №71

2018-08-22 00:47:49

I have been with this company for about 10 years. Their rates have always been better than competition, and customer service is great too!

Review №72

2021-04-01 03:44:32

Dunkin was very helpful in getting me a good insurance coverage for my Nissan Pathfinder.

Review №73

2019-01-08 20:54:37

Alicia Ramirez is always very helpful and efficient in answering my questions. Thank you for the great customer service.

Review №74

2019-01-08 21:57:32

Ms. A. Hernandez was very patient and helpful. Thank you for your exceptional customer service!

Review №75

2020-09-08 18:41:09

She got everything right and lowered my rates. I just had to send a registration and it was easy.

Review №76

2021-12-13 21:01:16

Chris was excellent. A pleasure to speak to, very thorough and detail oriented.

Review №77

2021-03-02 20:20:30

I got a excellent service today, quick, helpful, and fair rate, Thank you Terri

Review №78

2020-01-13 22:59:53

Outstanding customer service always accommodating my young adult kids and myself always very professional .

Review №79

2019-01-09 01:13:22

Always great service... specially Stephanie, very friendly and helpful.very cute too

Review №80

2022-03-31 22:08:07

Mr. Christopher Lee dealt with questions and change of request promptly. Recommend to contact him.

Review №81

2019-01-08 22:38:40

The staff worked very hard looking for the BEST deal I can get on my insurance! The employees are all rockstars! thanks

Review №82

2019-01-08 05:55:44

They have the absolute best costumer service. Very professional. Highly recommended.

Review №83

2019-01-08 04:15:17

Absolutely phenomenal service! Completely satisfied with the service provided here. Thank you😁!

Review №84

2022-03-08 22:43:58

I was promised an email re: the cancelation of my Auto Ins but it never arrived.

Review №85

2019-01-08 21:43:24

Alma was VERY helpful and did an excellent job clearing up any confusions I had regarding my policy 👍🏽

Review №86

2019-01-08 02:28:01

Customer service is excellent! Very helpful and easy to talk to.

Review №87

2019-01-12 00:27:36

Better than Geico and Travelers!! I have had all types and Mercury wins.

Review №88

2019-01-11 06:44:49

Highly recommend Peninsula! Alicia is always so helpful and professional.

Review №89

2019-01-23 20:19:22

I have used the agency for almost 14 years and have always been a satisfied customer

Review №90

2019-01-10 00:21:12

My needs have always been met and the prices are still at a fair rate.When I have had to call for something I was treated very well.

Review №91

2019-01-17 00:47:28

Alicia was so friendly and quick to assist me with a change to my file.

Review №92

2019-01-08 19:06:53

Great customer service with above average knowledge. Very refreshing.

Review №93

2019-01-18 22:15:53

Great help, professional service, have been with Peninsula for over 10 years.

Review №94

2019-01-11 21:16:30

My name is carlos soto!! And I have nothing but good things to say about you guys!! When I needed you you came thru!!

Review №95

2021-12-14 06:13:08

Best insurance rates. Professional, courteous knowledgeable staff

Review №96

2023-07-29 13:17:03

Left messages but never get call back

Review №97

2019-01-07 08:42:44

Very helpful and professional staff....thank you alma i appreciate your time..🏆🌼🌺...happy new year

Review №98

2021-02-26 00:46:44

Very professional, knowledgeable, patient, and responsive. A pleasure to work with.

Review №99

2022-04-29 16:47:17

Awesome service, knowledgeable, professional and super efficient!

Review №100

2021-09-03 17:23:10

Isabel was very professional she solved my problem right away.

Review №101

2020-02-12 22:11:26

Terri Ramirez was very patient and helpful with all my questions.

Review №102

2019-01-09 01:34:59

Alma was very helpful with everything and broke down everything. Highly recommend

Review №103

2019-01-15 23:17:36

I really appreciate Almas prompt and superb service.

Review №104

2019-01-09 18:49:23

Friendly and knowledgeable staff, great rates, easy 5 stars.

Review №105

2022-01-28 20:03:21

Helpful agents. Easy phone prompt options and quotes.

Review №106

2019-01-08 21:44:41

My mom said Customer service is amazing!

Review №107

2019-01-08 23:35:58

Thank you very much Alma for all of your wonderful and knowledgeable help!!!

Review №108

2019-01-08 03:14:44

Excellent customer service ! thank you ! happy new year ! 👌🏾

Review №109

2020-02-12 22:27:51

The agents are very helpful and helped answer all my questions.

Review №110

2019-01-08 22:03:06

Amazing customer service from Alma, helpful and and informative.

Review №111

2021-09-01 20:28:07

10/10 -- they insure all my cars

Review №112

2020-02-12 22:54:45

Great customer service !! Definitely recommend

Review №113

2019-01-08 21:47:28

Great customer service from Stephanie Ramirez !!

Review №114

2019-01-04 20:19:04

Excellent service, very professional and responsive.

Review №115

2019-06-26 17:06:49

Excellent rates along with quick response and service

Review №116

2019-01-11 23:51:33

Best rates and incredible staff!

Review №117

2019-01-09 17:08:25

Excellent and quick customer service.

Review №118

2021-08-06 23:53:12

Great service in quick time service

Review №119

2020-12-16 01:23:12

QUICK RESPONSE AND GREAT VALUE

Review №120

2019-01-13 17:45:30

Very helpufu. Highly recommend

Review №121

2020-06-18 16:31:43

Pretty clean and fast service

Review №122

2016-07-13 16:29:43

I think theyre going out of business.

Review №123

2020-11-19 21:50:48

Everyone is so helpful and nice

Review №124

2019-01-07 18:54:15

Excellent customer service.

Review №125

2020-02-08 17:24:59

Excellent help and service!

Review №126

2019-09-12 22:57:35

Over the top customer service!

Review №127

2020-02-12 23:18:57

Great customer service

Review №128

2022-03-21 18:30:40

Patricia is the best!

Review №129

2020-04-30 03:04:36

Thanks Great experience

Review №130

2019-01-04 21:33:35

Its very nice

Review №131

2020-10-27 19:45:48

Great Service.

Review №132

2019-03-28 17:56:18

Excellent customer service

Review №133

2019-10-08 18:53:51

Good Insurance company

Review №134

2019-01-10 20:10:15

Always very good service. Thank you Alma.

Review №135

2019-01-11 22:18:19

Its a good service