Ace Hardware of La Crescenta in La Crescenta

Review №1

2024-03-24 06:37:47

Not bad for me visiting to Ace Hardware at La Crescenta, Foothill Blvd location. I really like the garden, hardware items and pet supplies as well. Not busy as usual. Busy on Fridays. (Which I can tell.) Employees are friendly, great atmosphere & enjoying examining the fountains at outside the nursery area. Roaming inside the store. Just fun. So many tools to search for between 1st & 2nd floor. Fresh air. The prices are cheap & expensive. I’ll come back again whatever I want to. Best day in my life.

Review №2

2024-04-01 08:41:25

I cant tell you how happy I am about this place. Convenient, lots of friendly staff, reasonable prices, huge parking and a million times better than Home Depot. Thank you Ace for hiring such awesome staff and making things easy to find

Review №3

2024-02-19 21:50:14

I’ll be avoiding shopping at ACE for a while. The workers were nice and helpful. The prices though are not what they’re advertised at all. I got a few items and when I got rung up at the register, all the items got marked up by a couple dollars each. I had to show the price on my phone one by one for each item for the gentleman to go back and change them. Maybe it’s a problem on their tech end that they’re working on. I don’t know. But that wasn’t a nice experience. Again nice and helpful workers but the prices are out of place.

Review №4

2024-05-06 05:38:47

I bought a pair of Corona garden clippers which completely malfunctioned and became unusable after about only 3 uses. I tried to return the clippers, but it was more than 30 days after the purchase, so the clerk told me they wouldnt accept the return. I advised that I was a regular, loyal customer, but warned that I wouldnt ever return to the store again unless they took back the defective product. In response, I was told essentially thats it ok if I dont return and that they would not accept the return of a defective product after 30 days. So I left the clippers there and walked away. Now instead of going to ACE whenever possible, since its close to home, I buy instead from Amazon or go to the Do-It Center in Tujunga. Over time, its going to cost that store thousands in profits.

Review №5

2024-05-17 22:44:23

Wanted to find out if they had a particular type of miracle grow organic raised bed soil. Called four times and finally was told that they had it. They said they would put five bags of it by the checkout stand. I came by a few hours later. No one to help me. No bags by the checkout and searched thru the garden center and found a similar product but was not what I had asked for so I was very disappointed. The people answering the phone are real nice, but would put me on hold and not get back to me for a while and when they did they would not have a clue. They would say they would have a person call me back and take my name and number but no one ever called back. The fourth call I was fed up and then lied to, so I was not impressed and will only go to Ace when I cannot find what I need at DIY. Its sad they need more knowledgeable workers and more checkstands open. They need to be trained to help better over the phone. And not to lie to customers. Dont say you will call back and not follow thru. I was not impressed.

Review №6

2024-05-09 17:56:13

Edit: not sure what happened, maybe a change of ownership? Whole vibe changed, big employee turnover. They also suddenly started carrying thin blue line shirts and black rifle coffee neofascist junk, maybe it’s related? Also prices do not reflect prices online.

Review №7

2024-02-09 01:07:49

This Ace Hardware has a lot of inventory. The store is well laid out, and staff is very helpful. The downstairs is the hardware & tools dept. The elevator makes it easy to move your shopping cart & large materials.

Review №8

2024-07-01 23:41:58

Great store very nice staff I go here 7 days a week never a glich

Review №9

2019-12-22 21:20:07

This store just opened in December 2019. They have a great supply of Stihl power garden equipment. And lots of outdoor cooking BBQs and supplies. Electrical section is only suitable for small home work projects. The plumbing section surprisingly has some large diameter plumbing drain fittings. The garden department is relatively small. The front section of the store include some home decoration items similar to what OSH had. The store is very well staffed with a super polite work crew. Ace is great replacement for OSH.The cashier will ask for a contribution to some organization at check-out.

Review №10

2024-05-06 16:31:07

Its local and it works. Between Ace and DIY, I can get the job done. If I need anything electrical or a large ticket/expensive item, I end up going to the bigger stores like home Depot or Lowes.