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Categories

  • Hardware store
  • Home improvement store
  • Paint store
  • Tool store

Phone: +1 530-636-7601
Site: https://westlakehardware.com/
Opening hours
  • Monday:Closed
  • Tuesday:7 AM–8 PM
  • Wednesday:7 AM–8 PM
  • Thursday:7 AM–8 PM
  • Friday:7 AM–8 PM
  • Saturday:7 AM–8 PM
  • Sunday:7 AM–5 PM
Edit info

Total reviews rating 4.5

199 Reviews for Ace Hardware of Chico 2024:

Review №1

2024-01-17 23:53:03

Ace is the place!Great customer service. I love that I can find special fasteners and parts for home projects. They have a great plant nursery also, and the best part is that they are dog friendly.

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Review №2

2024-04-21 19:30:17

Our go-to local home supply. Great service and good inventory. Special order options that we have used are timely. Prices are inline with other big box retailers and shopping here keeps our $$ on our side of town to keep them open and serving this side of town. Sign up for Ace rewards! Lots of coupons that are very generous!

Review №3

2024-03-21 22:28:25

Overall, Ace Hardware for me is a good store to buy home improvement type products from if youre on that side of town. They surprisingly always seem to have what Im looking for, just that the prices seem to be 10-15% more than the bigger home improvement stores. But I do appreciate their location since they are on the opposite end of Chico, from Lowes/Home Depot. So, if Im tight on time and just picking up a few items, Ill head over there.The one exception is their gardening department - once they get new flowers/plants/veggies in for spring planting. They have some really good and unique varieties that I cant find elsewhere easily. So, I always check that out a few times once Ive noticed they have new stuff displaying out in front of the store.Ive also experienced that their internal Ace Hardware product line is pretty solid too. Im always nervous about buying private label products as they always seem inferior and never last long.

Review №4

2024-06-14 21:37:30

Dont expect to get anything thats locked up in store you will be standing around waiting for nothing, just order it online. Workers will just pass you around as an unwanted responsibility of having to deal with you and never actually get it done. i stood over 30 minuets asking 3 different helpers and not a single one came to help me unlock what I needed.

Review №5

2024-02-12 21:32:11

Store organization is pretty good. I had an indecent experience with this store. I called ahead of time to see if they had the shampooer rental I needed. The front desk person said they dont carry the small shampooers (despite BISSELL website saying they do) but they do have bigger ones with hose attachments that I could use for furniture cleaning. I show up and they dont actually have any hoses I can use. So if you call ahead of time to ensure a product is there, dont expect to get a true answer that will actually save you time. It ended up putting me way behind that day unfortunately.Customer service has always been polite here, and the prices are about average. They do sell frozen pies at the front which is fun and unique.

Review №6

2020-10-04 01:15:39

Unlike many other big box hardware stores this particular Ace was easy to navigate and the customer service was better than expected. Instead of being ignored while looking for that certain something an employee asks can I help you find something? So far all of the employees I have interacted with there have been both helpful and knowledgeable. Were glad the store opened in our neighborhood. Its got everything one might need for home improvement projects, gardening supplies, housewares, tools of all types and much more. Ace is the place yall.

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Review №7

2024-01-10 20:41:41

Very pricey store even for the one in Orland and Corning. Customer service in the back far right corner lumber area were very weak. But they did have the cheapest box of latex gloves for a minute there. Like $12ish per box or was it $7 per box compared to auto parts at $20-$30 per box now. Plenty of parking space, easy parking, looks pretty safe also.

Review №8

2024-05-26 02:15:29

Ace Hardware of Chico offers low-quality service at an elevated price. Management has bad people skills. Corporate cares nothing for disabled veterans.

Review №9

2024-01-24 16:10:26

First time here since it switched from OSH. Needed fittings for a plumbing project that was installed wrong. Had no idea what I was looking for or how to properly describe it. One of the workers there younger guy with black hair and facial hair helped us out immensely. I had to come back a second time and told him the problem and after a few minutes he found the right combination of parts that solved our problem! Wish I caught his name to put in this review but he knew his stuff and made sure he worked with us until we got it solved. Definitely the kind of knowledgeable employee that a hardware store requires for good customer service!

Review №10

2020-02-01 18:59:32

Super nice, brand new Ace Hardware store in North Chico. Offers hardware, tools, housewares, yard and garden center as well as a huge selection of outdoor grilling accessories. The store is spotless and there are plenty of employees to help!

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