Presentation on Map Reviews Nearby

Access Computers in Dublin

4.4 (39) 7139 Dublin Blvd, Dublin, CA 94568, United States

Categories

Computer repair service
Design engineer

Location on the map

Dublin, Alameda County, California, US

Phone: +1 925-833-9600
Site: http://accesscomputersdublin...

Opening hours

Monday:9 AM–6 PM
Tuesday:9 AM–6 PM
Wednesday:9 AM–6 PM
Thursday:9 AM–6 PM
Friday:9 AM–6 PM
Saturday:9 AM–4 PM
Sunday:Closed

Edit info

Total reviews rating 4.4

39 Reviews for Access Computers 2024:

Review №1

2024-06-22 03:23:26

Mr Suresh is an extremely knowledgeable and trustworthy person. Honest and will go the extra mile to work it out with you. Highly recommend for any computer repair

Review №2

2024-05-16 17:31:55

Cost was very reasonable and he knew what he was doing.Replaced the keyboard and control panels and works good as new.When a networking wire came loose a few days later (only held in place by a micro-clamp) he spent half an hour opening it up, putting the wire back, securing it with nonconductive tape, then closing it back up at no charge.

Review №3

2024-03-13 18:38:48

I had a problem with my computer’s keyboard and I got it fixed here. Suresh let me know upfront about the cost and I really appreciated that. He is very kind and understanding, with a lot of wisdom. I would highly recommend Access Computers. I got my laptop fixed in less than a week!

Review №4

2024-01-02 18:40:27

This was our second visit. We had a good experience the first time so when my daughters macbook had some issues we decided to check with Suresh. He was very thorough and explained the problem and potential solutions. He was able to fix the issues with the charging ports and avoided the need to change the mother board. I am sure other places would have charged a lot. He promptly got the repairs done during Xmas holidays. The costs were reasonable and as per his prediction. We were quite happy with the service and will definitely go there in future. I highly recommend Access Computers.

Review №5

2024-01-30 15:50:13

This place is amazing for its customer service, repairs and scheduling! I had a laptop that needed to be reset and I needed it quickly, Suresh had it back in less than 24hrs. He also has a great memory, I had not been in for service in 7ish or more years. The minute I walked in he remembered me, I was pleasantly surprised. My go to computer repair! Thank you for another 100% great experience!

Review №6

2022-08-31 20:30:31

Had a good experience with the guy, he’s great but my computer after $145 still is having the same problems after a couple of days getting it back. Did everything suggested to keep my system protected and clean. Am so disappointed.UPDATE: Had to factory reset to get computer working, not upset but believe I probably over payed for the services done. Though I gained a bit more knowledge about computer safety and he was very nice to work with. Would recommend him over geek squad or anywhere else.

Review №7

2022-08-16 01:37:11

So I was initially really reluctant to send my laptop to someone to repair a damaged fan, but a friend told me that I should pay this place a visit. One of the best decisions Ive ever made to trust him. On the same day I was able to pick up my laptop with the new fans installed, and it runs like a dream! I never realized how much I missed the calming silence of my spinning fans til now. Suresh was so kind and friendly, very professional, and he got a complicated job done like it was nothing! 10/10, would absolutely go to this place any day of the week (except Sunday, because hes closed).

Review №8

2022-07-12 20:58:52

I went to Access Computers Store to have my laptop repaired. They are super nice, responsive, and gave me a fair price (with a range of cost/repair options).Overall, Im so thankful I found this place and had a great experience with them.SUMMARY: Very reasonable price, did not try to add unnecessary charges, friendly, affordable, honest, fast, and effective. Highly recommend this place.

Review №9

2022-10-04 18:43:12

I took my computer to Suresh, he was able to repair my hard drive and get me back and running. He was soooo helpful and nice and king. I got the kind of customer services that is severely lacking in most places these days. I highly recommend Access Computers for your computer needs and repairs. He is fair and turnaround time was quick.

Review №10

2024-06-23 15:34:42

Sorry to say but he did not do a good job with my friends computer from the details I’ve gotten, my friend is not very happy so please go to a different place

Review №11

2022-12-28 01:03:39

My laptop was failing badly and it would freeze up every few minutes. An expert told me that my hard is corrupted and cant be fixed and I needed a new laptop. So, I bought a new laptop. But then I came across Access Computers and began to read the reviews. I went to see Suresh, the owner, at his store and he told me that my computer can be fixed at a reasonable cost. My laptop had 1 TB HD, 8 GB RAM. I asked Suresh if he can upgrade RAM to 32 GB (turns out I had slots only to 16 GB max) and replace existing HD with 2 TB SSD, in addition remove any viruses, plus back up my laptop on an external hard drive. He did all that in two days, and I now have an almost new computer with a blazing speed. My cost of all that - about 40% of what I paid for a new laptop which I am returning to the seller. Suresh is a teacher and he not only solves technical problems but imparts a strong dose of education to his customers. I am really lucky to have found this Jem of a man and now we not only have a business relationship but also friendship.Gurbachan S VirkPleasanton, CA 94588

Review №12

2023-07-10 15:13:33

Will go to Access Computers for all of our computer service needs from here on out. The service was exceptional from timing, pricing, and customer service. Highly would recommend to anyone looking for a honest quality experience.

Review №13

2021-03-26 22:39:05

The owner is very experienced with computers. I’ve tried other places and I had nearly given up on finding an honest computer place but then I found Access. Access computers is a class by itself. They always tell you what your options are before starting to work on your computer. If something is not worth it, they will let you know. You get all the pros and cons before you decide what to do. I wish mechanics were so honest. The prices are so reasonable because the owner is not doing this job to get rich off of your ignorance like other places. The owner also speaks to those with no computer knowledge in a way they can understand. My parents really appreciated this. Access computers is the best kept secret in the Bay Area. Your computer is in good hands there. I never review businesses but I made an exception because I want to help people find such a gem of a business.

Review №14

2020-02-12 00:25:38

This shop has become my favorite place for computer repair. The owner is a very capable and friendly man. He was able to restore my wifes computer after I incorrectly installed a new Solid State Hard Drive. He will install parts from other places. His pricing seems very fair. I recommend this shop highly.

Review №15

2021-12-04 22:28:53

Built a computer with my sister and the computer wouldnt go into post. Im new at making computers so I told her I want a professional to look at it. We walked in and told them what was wrong. Very quick and thorough with checking each part and checked what we wrong. Turned out we just bought the wrong power supply but he told me what I should look for. Nicely priced and very friendly guy. I would recommend 10/10

Review №16

2019-08-21 01:31:25

My laptop got stuck in a never ending reboot loop, so i searched online for laptop repair near me, and this shop came up. I was able to bring my laptop down right away in the morning. The gentleman inside was very kind and smart, he understood my problem right away, explained it to me in a way I could understand, then told me the very resonable price for the fix.I was able to pick up my laptop the very same day later in the afternoon, no surprise charges or fees. My laptop runs like new! And the gentleman was very good at answering all my other questions after.Thank you so much, my laptop is my life. I highly recommend this awesome little shop!

Review №17

2021-02-06 21:30:53

Suresh was a DELIGHT to work with throughout my entire experience. I needed to get my laptop repaired after a nasty spill. I had been searching for a local repair shop for a while because I did not want to take it in to Best Buy. 4 years prior I needed to repair the monitor of an older laptop and I was told that fixing it would be costlier than replacing it based on its worth. Despite it being a perfectly good computer, they pushed and I fell under their pressure. I now know better and realize that wasnt the better choice but the more costlier one in the long run. This time I was was determined to find someone who would actually help and fortunately I came across AC. Suresh is very upfront, fair with his prices, and has 14+ years of experience working in the IT industry. He communicated with me throughout the entire process and educated me on things I never knew. Great find and I plan on coming here for all tech related issues in the future. Highly recommend you come here as well and skip Best Buy!

Review №18

2021-11-12 01:34:05

I liked the service and quality work on my laptop. Very professional, well priced, communicated well during the course of fixing my laptop and gave good recommendations for future effective usage of the device.Completed the task in the promissed time.

Review №19

2019-04-18 00:51:53

This place is run by a very kind gentlemen whos a pro whos been in the IT industry for decades. I brought in my computer which had a busted liquid cooling system (a broken Corsair H60) and while many repair facilities wont even touch a liquid cooling system, he turned it around the next day and now my machine is as good as new. Highly recommended!

Review №20

2021-11-30 22:39:15

Incredible full recovery of my R4 Alienware bios, files and whole system that the Dell auto update transfer process to a new R12 hosed up. Dell said to take the R4 to a computer expert, and Access Computers is so highly recommended by my college student son and his friends that I did. I could not be more appreciative to Mr. Mehta - his knowledge, graciousness and expeditious efforts are peerless.

Review №21

2021-03-07 23:07:48

I moved my custom built PC and it wouldnt boot. I tried reinstalling, and tested it as much as I could before bringing it in. Ive built two computers before, but I was not making any progress on my own.I brought it in to the shop, and within one week it was repaired. He did some micro soldering on the motherboard to fix some of the circuits that were damaged on the back, and tried to fix my BIOS. I had a previous Boot drive from my old PC and I think he rewrote it to boot from that by mistake. There was some errors when it tried to boot after I got it back, and it ends up it is booting form the wrong drive. Considering that this is very rare situation, I am not shocked or upset that booting didnt go smooth. I am going to do a clean reinstall(something I should have done when I build the new PC using the old parts), but now I have access to my PC so I can back up the files before attempting the clean install. He advised me on how to do that as well.The owner really knows his stuff and can work on custom builds.

Review №22

2018-06-26 18:21:55

Though I didnt get a repair from them, they know what theyre doing. I was looking for a repair shop that would upgrade my 2011 MacBook Airs RAM modules from 4-8 gb(as I knew could be done). However, after speaking to one of their representatives, he told me not to pursue as there would be problems in the RAM mapping. Though I knew this upgrade would be possible, I didnt know that(if done correctly) issues could arise. I applaud them for their honesty and their incredibly helpful advice. They saved me from having my computer trashed. Thanks again.

Review №23

2015-03-18 22:30:07

L only recommend businesses where Ive had personal experiences. Im happy to share this GREAT FIND for Computer and I Phone repair called Access Computers in Dublin. When my laptop started giving me problems, I took my lap top to a big store competitor, but because I didnt sign up for their Geek Squad insurance they wouldnt fix it, their prices were also very high. A friend recommended Access Computers on Dublin Blvd. behind Wendys. Im so glad I went there, GREAT CUSTOMER SERVICE and prices I could afford! Best part, Rex, the IT repair guy, turned it around in one day!I now owe my friend who made the AC recommendation lunch for a year.

Review №24

2019-01-04 02:34:25

The manager was so helpful in explaining to me about my laptop. I was concerned in wondering on what was entailed. I thought that the problem was easy, but as it turned out I was so wrong,and he hit the nail on the head. He was so right, and Im very pleased and one very happy customer

Review №25

2019-09-16 22:40:44

The owner is very nice, honest, and professional. He explained the problem, let me know about how much the solution would cost, and walked me through my options. I didnt feel pressured and the pricing for it seemed very reasonable. I would definitely suggest going here for computer issues.

Review №26

2020-01-14 21:13:47

I was there with 2 laptops there’s some problem with the window 10 and this old guy said you have to reboot your window tent. you have to buy window 10 and he said I can update the window 10 without losing any document and photo from your hard disk after that He didn’t save any document or photos after 10 days is my both computer are corrupt again he said this is your responsibility I’m not fixing, both laptops are dead,

Review №27

2020-06-16 22:56:43

The manager was helpful, worked quickly to get my replacement part, and quickly repaired my computer with a very fair price. Im quite happy with the service and with the quality of the repair.

Review №28

2023-12-16 23:16:39

Good customer service and Suresh is very knowledgeable and helpful.

Review №29

2021-09-29 15:10:29

Kind proprietor was able to find and resolve my issue quickly.Price and timing felt fair and appropriate.If I have further needs, I plan to come back.

Review №30

2023-02-02 19:47:07

Suresh is a really nice guy. He provide your professional suggestions and solve the problems efficiently.

Review №31

2021-10-28 00:46:16

Great experience and a wonderful owner, helped me out so much and was very straightforward and fast working definitely recommend this place !

Review №32

2022-01-28 04:28:00

Extremely responsive and kind, has a good work ethic! would recommend for sure.

Review №33

2023-04-07 20:55:34

Initial review sent in errorStopped in for information they were incredible

Review №34

2020-05-30 00:15:59

Suresh is very honest, quick and straight up. Much better than going to box store.

Review №35

2022-11-04 22:49:08

Suresh is wonderful and highly knowledgable. Great quality and efficiency

Review №36

2021-04-15 19:12:58

Fixed my 💻 virus protection added good job good person

Review №37

2022-06-01 18:43:47

Excellent! He really knows his stuff!

Review №38

2020-08-18 21:00:57

Love that place, Service was excellent...

Review №39

2021-05-05 22:33:57

Very pleasant to work with.