Presentation on Map Reviews Nearby

Acceptance Insurance in Yuba City

4.9 (199) 708 Colusa Ave #2, Yuba City, CA 95991, United States

Categories

Insurance agency
Auto insurance agency
Motorcycle insurance agency
Renter's insurance agency

Location on the map

Yuba City, Sutter County, California, US

Phone: +1 530-673-2222
Site: https://locations.acceptanceinsu...

Opening hours

Monday:9 AM–6 PM
Tuesday:9 AM–6 PM
Wednesday:9 AM–6 PM
Thursday:9 AM–6 PM
Friday:9 AM–6 PM
Saturday:Closed
Sunday:Closed

Edit info

Total reviews rating 4.9

199 Reviews for Acceptance Insurance 2024:

Review №1

2024-06-24 14:48:03

I was shopping for insurance online, and the women I spoke with were both very helpful, patient and hassle free. I was able to get a quote quick and started the same day. Thank you so much to Jessica P. she was so patient with me and understanding, you dont come across customer service like hers everyday.

Review №2

2024-05-03 18:38:54

I was helped by Blanca and she was awesome. Great customer service, honest, respectful and got everything done so quickly. Definitely recommend going with her also Spanish speaking. Thank you Blanca for going above and beyond!

Review №3

2024-05-03 22:59:52

If you need insurance and you are tired of getting the run around or rude employees, then go see Blanca. She is very sweet and very helpful. I wish I had gone to see her before I went through a stressful time trying to get my car insurance all taken care of.

Review №4

2024-06-19 22:40:30

Susan was amazing, got me great coverage for a good price with my 2 crashes and I n and out! Definitely recommend

Review №5

2024-04-30 20:46:06

I’ve been coming to see Susan for at least the last 12 years, and she’s awesome. She always has a smile, great attitude and always helpful. She’s great!!

Review №6

2024-04-29 23:08:36

They helped when no one else would! Susan is super helpful and has a great personality. Highly recommend

Review №7

2024-05-25 18:36:46

Susan is been very helpful and she did really good for what we need.I want to give her 10 ⭐️

Review №8

2024-05-02 15:48:32

Susan was extremely helpful and kind! She made getting insurance easy and stress free

Review №9

2023-10-04 19:16:44

They are always helpful and nice when I have came in or called. I recently bought a new car in June and Susan was so helpful. I didnt make it 100% easy for her but she made it work. So thankful for the kindness and willing to help when asked.

Review №10

2024-06-08 01:24:34

Above and beyond customer service! In a time of insurance rates at its worst Susan at the yuba city office took care of me like family!

Review №11

2023-12-22 00:55:57

This has got to be the absolute most horrendous customer service experience I have ever had! I have had trouble with this agent Jessica Roias previously, she is unnecessarily unprovokedly rude for no reason and that time I had left it. Again today I went in to translate for my mother who was present and is the account holder. From from the second I came in Jessica already had an attitude and took any opportunity to raise her voice at me or be sarcastic to which I responded saying I was nice to her last time but will not be dealing with this today and if there is any other agent I may speak to in which she responded by getting up off her chair waiving her hands everywhere like a maniac and mocking my voice saying NO THERE IS NOBODY ELSE HERE YOU CAN SPEAK TO. After this I started recording audio where I have Jessica yelling at me for 4 minutes straight, acting like a child having a tantrum, and refusing to help me telling me to go call the hot line to which i had told her I already called 3 times and didn’t get a hold of. I would like to speak to a higher manager or corporate to where I could send this audio to further investigate her behavior which is absolutely not okay and extremely childish. I couldnt believe how unprofessional and unhelpful she was. I hope the company takes this feedback seriously and does something about it. No one should have to go through such a terrible experience.Complaint Against Jessica RoiasLicense Number: 4176313708 Colusa Avenue Ste 2, Yuba City, CA 95991

Review №12

2023-10-05 18:31:01

Went in today and was helped by Susan! I felt so welcomed as she was super nice and helpful. I am super happy I went there b/c I am now paying 1/3 of what I used to pay for insurance else where. Definitely recommend!!

Review №13

2024-04-18 16:57:55

Susan did an awesome job at finding me my motorcycle insurance and was helpful

Review №14

2023-08-03 18:12:40

Love the girls there, Everytime I went in to make payments they were always nice. Now that I make payments over the phone I love the fact that I get a call a few days before just for a reminder about my payment. I would always be late if it wasnt for these calls. Thank you so much acceptance insurance!

Review №15

2024-04-11 16:07:59

They were very patient with me. Thank you! 😊

Review №16

2024-01-08 19:48:19

Susan did an amazing job and helped me through the whole process

Review №17

2023-11-24 22:32:18

Shes cool and aweso.e perso. And can get you the policy plan if need be I would definitely refer her to anyone

Review №18

2022-01-04 18:46:10

Susan from Acceptance Auto Insurance was my broker today over the phone. Susan was amazing she was able too help me over the phone with getting the best affordable auto coverage in not even one hour. Susan was very professional and fast. Susan also was able too locate my insurance estimated quotes I called for sent too my email which was as well very fast and exactly what I need today. I inquired for her to provide me affordable quotes in my budget and Susan found me even better ones than my budget. I would so recommend Susan for needing help getting started fast with auto coverage facts and highly professional customer service any day was a great experience.Thank you so much Susan!!!!!

Review №19

2023-06-20 21:03:11

For 3 generations we have been in safe capable hands with Carmella Susan and Blanca. The team they have there goes above and beyond for there customers and always leaves you with a smile on your face!

Review №20

2024-05-15 00:37:12

Susans is great needs a pay raise

Review №21

2022-03-18 22:53:29

I follow Susie where she goes because she always gets me the best rates by not just considering the price but my coverage as well! Carmela is so nice as well! Glad to be back to Acceptance Insurance! Thank you ladies, I appreciate you!

Review №22

2024-06-12 18:46:00

Very simple and there very nice and there fast!

Review №23

2021-04-02 04:23:58

I have been a customer for years and have nothing but good to say about this insurance branch!! Susan Basillio is hands down one of the greatest insurance representatives I have had the pleasure of working with. Her knowledge and excellent customer service does not go unnoticed. She goes above and beyond for her clients, and her ability to take care of the customer is why people continue to do business here. I highly recommend Acceptance Insurance, and remember to ask for Susan for the best customer service!!

Review №24

2020-09-19 18:40:17

I have nothing but amazing words to say about all the ladies in this office, especially Blanca. Blanca always makes time to help me when I call with a question or concern even if she is super busy. She goes above and beyond with her customer service, Blanca is absolutely amazing and she is extremely knowledgeable about her job. I am so grateful for the whole acceptance team they are awesome!!!

Review №25

2020-08-07 15:26:12

Susan is awesome! I 100% recommend her! She answers all of your questions! We couldn’t be any more happy; we are happy with the insurance we purchased. She’s the best!P.s she knows my dad for a decade now; and he totally recommends!

Review №26

2021-10-01 04:02:08

We were recommended by a friend to come here to get help with quotes for auto insurance and we do not regret it at all. Susan was very informative and helpful. Good and affordable full coverage for two cars. If you need to find new insurance, she is there for you. Thank you, Susan!

Review №27

2022-03-23 19:22:58

My parents have been with this company for many many years and year after year they provide great services. Carmela helped us out with finding a policy at a great price that accommodated us and met all our needs. Thank you for keeping my family covered and serving our community!

Review №28

2022-09-07 22:39:48

New customer, I needed full coverage auto insurance and Susan was such a amazing person to work with! I was in and out in 20 mins and receive everything I needed! Highly recommended and a pleasure to work with!

Review №29

2018-06-25 22:10:39

Had double paid my insurance by accident, went in the morning and Blanca was the only one working at the moment. She got to me quickly even though there was a lot of people calling. She got my insurance to cancel one of my transaction. She did an amazing job and very helpful. Also, Carmela is an amazing worker as well, always friendly and does what she can to help. They always greet with a smile and will do what they can to help. Would recommend both Blanca and Carmela.

Review №30

2020-07-01 19:05:27

I have been with the agency for over 10 years, and have always had nothing but professional and efficient service!Susan has been a joy to have as an agent, and always goes above and beyond to assist any way needed.Highly recommend dealing with her, and, she speaks Spanish as well as English if needed. Great place to do business!

Review №31

2023-03-30 17:17:23

Best experience.I was in and out in no time! The ladies working were so helpful and answered all my questions I had.Will be recommending to anyone that needs insurance asap. 10/10

Review №32

2021-08-09 21:54:15

The customer service is amazing. Susan helped with our auto and home insurance needs. She is amazing! Respond time is fast and prices are amazing too. Highly recommend them for your insurance needs!

Review №33

2022-09-04 15:30:31

We’ve been going through acceptance insurance in Yuba city for years now. We’ve had nothing but great service. Everyone has been great to us. Especially Blanca, she’s my go to. She’s always very helpful, and thorough with anything we need assistance with.

Review №34

2024-06-18 18:05:29

Susan Basilio was very helpful !

Review №35

2020-02-28 17:25:44

Always the best help here, staffs are amazing. Walked in to get a lower insurance and was helped by Carmela. She was absolutely helpful with me and made me feel appreciated. Very funny person, we joked around while she tried to find me the perfect insurance rate, which she did. Really recommend this place to everybody.

Review №36

2021-02-12 02:29:00

This place is the BEST! Stopped in late in the day on a Sat, hoping theyd have time for me. Carmella is amazing. She set me up with my policy and made everything quick and easy!!

Review №37

2021-01-01 03:36:59

I been with acceptance for 14 years now. I’m so happy with everything this insurance has provided. Insurance is so affordable!! I have told family and friends how much I pay for two cars and they didn’t believe till they gave them a call and got a quote for their vehicles. The ladies are amazing! They treat you like family ! They make it really easy to give them a call if you ever have a questions! Don’t take my word for it go pay them a visit you will not regret it!

Review №38

2018-04-09 20:52:46

Where do I begin? You walk in to see smiles happy to be there and just all around friendly atmosphere. Great place to get the best insurance for your needs. Carmela has been there for a long time... not sure how long but way before I went there to get my insurance but she will do what it take to make sure you leave happy with the coverage you now have. Great job Carmela.

Review №39

2020-08-19 03:30:17

I’ve been with Acceptance since I was 19. They have always been really good to me. I’m not supposed to have favorites but Carmella and Susan are my ladies for all things insurance! Super quick responses with a fun approach. I just called sent some pics swapped a car and had everything I needed within a couple hours including my new dec pages!

Review №40

2023-08-09 19:11:04

Susie provided great service, information, and was a huge help getting me car insurance. I wouldn’t recommend anyone better !

Review №41

2021-02-25 23:30:30

Thank you so much Susan for your amazing help! So set and easy to work with. The first insurance broker Ive actually wanted to talk to! Definitely glad I had her to talk to got me 😉

Review №42

2019-08-18 16:45:56

I love the service I get from this insurance office. I especially love Susan who always goes above and beyond to help me. I recently had Blanca help me and she was also very good. I have recommended them to many friends over the years.

Review №43

2021-09-01 23:29:17

Susan is the best! She always provides the most wonderful customer service and is happy to help with whatever I need! She is such a kind person and she feels like family!

Review №44

2022-03-23 17:23:33

Susie was my broker today she is super nice, her customer service is amazing, she was so helpful and I was able to resolve my insurance issue pretty quickly.I am glad someone like her answers the phones, because talking insurance can be so tricky.

Review №45

2020-09-03 01:22:33

I always have had a great experience here with susie and blanca! Blanca always goes above and beyond to help me resolve any issue i have and never disappoints! These girls are awesome!! I’ve been a satisfied customer without a doubt for over 2 years!

Review №46

2019-08-24 02:52:18

GREAT PRICES, FASTEST SERVICE IVE EVER RECEIVED WHEN DOING INSURANCE!!!Blanca was extremely kind and quick responding to my many requests/ issues and the other lady was very polite when transferring my million calls. Neither of them seemed the least bit annoyed or impatient even for a second, and Blanca picked up on my sense of urgency and treated me as if I were important and got everything I needed in less than 2 minutes of me asking each time. BEST QUALITY AND SERVICE!

Review №47

2024-02-26 18:51:02

Susan is the most helpful! Thee best!!

Review №48

2020-09-09 23:26:21

I’ve been going here since I got my first car and their always so welcoming. My favorite is Blanca Rojas she’s always so quick to help and get everything I need done even when it’s last minute for me. I would definitely recommend her!

Review №49

2018-05-10 20:54:51

Amazing & Polite Customer Service! I went in not knowing any information. After speaking with Blanca I felt completely knowledgeable. She explained every detail of my coverages in a manner in which I could understand. I would HIGHLY recommend Acceptance! Keep it up guys!

Review №50

2018-08-18 01:44:08

I have been through several insurance companies before but never have seen people so helpful and friendly in that field before today . I went in to adjust the policy and Blanca Rojas helped me ( I’m pretty sure she skipped her break to do so ) . It was the best experience in an insurance office I’ve ever had by far . Blanca and Susan worked together and ended up saving me over $200 before I left and that’s on top of priceless customer service and peace of mind. Thanks guys I really do appreciate it .

Review №51

2022-02-22 02:52:55

Blanca and Carmella are great at what they do. They’ve helped me with getting my insurance and sr 22 on the right trackAlways willing to go above and beyond for the customer and look for the best price for youThank you

Review №52

2021-04-08 01:27:39

#1 Everyone here is very polite and professional. Customer service is second to none. I never feel like a client/customer when Im there to renew my insurance agreement or to pay a bill!#2 Very knowledgable staff. i can call and ask questions about pretty much anything involving insurance, DMV, and quotes for other insurance services like: Renters insurance etc etc...#3 If i keep going on about all there other reasons i recommend Yuba City Acceptance Insurance i would be here all afternoon ending at an easy #20 more....Last but definitely not least, Agent Susan Basillo has been my insurance agent for years. She has always kept it 100% with me and all who i refer to her! Always very diligent and attentive to everything Ive asked and needed regarding anything in her profession! Communication is extremely important in the professional arena, and she always has gone far beyond the call of duty ;) (Thanks for the reminders ;)) did i forget to mention shes BI-LINGUAL (Hi-Spanish & Engléesh :) Her vibe is always the same, very cool and ready to serve! We need more people like you Susan, you are an example for the rest of us who have the courage to learn from our peers! God Bless you!The rest of the team there is awesome as well, I just havent had the amount of history with them as Ive had with Susan. Shout out with humble and gentle care to Blanca and Carmelita! I love this place!!!

Review №53

2020-05-04 23:54:34

Susan is the BEST, we have been going through her for years and now our adult children go through her!! We are out of state, my husband is getting a kidney transplant and she helped us get insurance over the phone and via email on a newly purchased car and all within about 30 minutes. Thank is Susan and acceptance insurance we are on the road again!!

Review №54

2022-08-19 18:52:04

The ladies in the office have amazing customer service. Always willing to help no matter your questions or insurance problems. My family have been loyal customers for over 15 years!

Review №55

2018-05-10 19:56:54

I’ve always been a customer BUT now I am an agent in the office working with the best of the best Carmela! She is always going above and beyond for our clients, she has such a great positive attitude she makes everyone feel like we’re a big Acceptance family! WE ALL LOVE HER & I’m proud to be apart of your team! 👍🏽🙂

Review №56

2021-02-12 22:36:58

Susan was absolutely wonderful to work with! She is very professional and very helpful with all the questions I had! I will ALWAYS work with her in the future. Definitely recommend working with her!

Review №57

2021-03-02 17:53:11

Carmela is the best!!!!Updated: Carmela and her stuff are amazing. I recently had to report a claim and Carmela went far and beyond to get my claim started, a tow truck to me out in the middle of nowhere. They make you feel like family!

Review №58

2019-12-18 16:50:18

Acceptance Insurance has been our familys insurance for over 10 years and we always get the best rates. We always get great service and if we need a tow truck, we are taken care of within a couple of hours. The staff are always friendly and helpful and greet you by name!

Review №59

2019-09-07 02:52:53

Susan (Suzie as I know her) has always and once again today been so kind whether it be in person or over the phone. Susan has helped me over the years with my insurance policy whether it was opening a policy, removing vehicles or questions I had. She is so quick to respond and goes out of her way to help address your needs and she knows her insurance.

Review №60

2020-10-17 19:52:14

Although the name has changed here and there, my mother has been going through them for 20+ years and has been happy with them. So when i recently purchased my first vehicle it was a no brainer and yet i was still surprised at how helpful they were. I feel as though they have the drivers best interests at heart.

Review №61

2022-01-03 20:46:41

These people are great. Susan and carmella are one of the easiest, nicest people to do insurance with. There always helpful. Has excellent customer service. Thanks a bunch

Review №62

2018-04-09 20:29:56

Been doing insurance with Carmela for 10+ years... never have considered going anywhere else. She always does her best to make sure were getting the best rates and when we have had an accident she makes the process less stressful hassle free.

Review №63

2015-03-14 01:13:12

Highly recommend! With the amazing service I have recieved I can truly say they really care about their customers. I was helped by Susan and she worked with me to develop a policy tht was suitable for my needs and budget. I cant stress how incredible Susans is with all my needs from auto to motorcylce insurance!

Review №64

2019-03-30 18:56:21

Susan helped me get the most affordable coverage I could find in town and she is the best agent I’ve ever worked with! I highly recommend everyone give them a look into and get the best insurance you’ve ever had! You won’t regret it

Review №65

2020-01-21 20:54:15

Susan, has always been my go to for car insurance. Shes wonderful. And she really does keep everything simple. She always has a smile on her face. And is more than happy to help.

Review №66

2018-04-09 21:22:43

Carmela in the Yuba City office is great. Anytime I needed assistance she will always make sure she was available and answered all my questions / concerns. I did end up leaving and going to another Insurance Company -that is through my work. I miss that personal connection at the Acceptance Insurance office-sometimes the bigger the Insurance Carrier Company -the less personal connection you will receive. Thank you Carmela for all you do and continue to do for our area.

Review №67

2022-01-04 00:59:14

GREAT customer service! Blanca and Susan and the rest of the yuba city staff are always a great help with all your insurance needs. Highly recommend this place for good quality service. Thank you guys!

Review №68

2020-02-27 19:02:55

Titan Insurance of Yuba City is the bomb! Their customer service is the best and they always go above and beyond to help me. Carmela is always helpful and always answers my questions and helps me whenever I need it. Carmela even helped me on her day off (Saturday) when I bought a new vehicle and needed proof of insurance. I have never gotten anything less than 1000% percent from Carmela. She is one of the best agents around and I would definitely recommend her to everyone. If you want great customer service and affordable insurance, give her a call!

Review №69

2023-03-08 18:29:04

This insurance has been in my family for years. There is no other place I would recommend to go. These lady’s are so welcoming.

Review №70

2018-08-14 02:06:55

Susan is the best so glad she is back it wasnt the same without her she knows what she is doing and all ways knows us my name soooooo glad shes back Im very thankful for her help with our insurance love you Susan your the best. Terry and Charlene thank you for all your help and kindness

Review №71

2022-08-22 16:16:42

Ive been a customer for several years and never once had a bad experience, office staff treat you better then Family !! I recommend anyone in need of insurance try these ladys 1st !!

Review №72

2018-05-10 19:49:57

Carmela always makes sure she is getting the perfect deal for you. Compares prices & if its not cheaper will let you know.. Straight up & no tricks, thats the type of agent i like to have. Thanks Carmela for all these years of hard work & looking out for your clients..

Review №73

2018-07-16 15:06:26

There are two individuals at this field office I will wait for specifically if they are busy with another customer, they are so worth it! These two young ladies have impeccable customer service and interpersonal skills. It is truly a great experience to interact with such skilled agents. (Blanca and Carmela )

Review №74

2022-07-25 23:28:19

Awesome Service, very nice people, fast and effective, been with them for 8+years, not one problem! They treat you like family!!! Love them 💕

Review №75

2022-08-19 20:43:13

I came in to get an insurance policy and Blanca Rojas assisted me right away, she is very informative and helped me pick the policy best for me! I was out within 30 minutes, so glad I came here!

Review №76

2018-07-31 23:16:46

I have been a customer of Susan for many years now, I follow her where ever she goes lol ...She is nice, helpful, and a responsible person with such a kind personality.Gotta love her!😘

Review №77

2023-04-14 23:26:20

Excellent Customer service and super helpful, attentive and friendly. Thank you Blanca Rojas and my dearest friend Susan!

Review №78

2021-03-09 17:55:55

We have had our insurance policy with them for years and for many vehicles. We have found that they are always on top of everything and helpful as can be. Susan, our agent, is amazing and always helps us resolve any issues we have.

Review №79

2020-02-11 01:31:14

Susan is great along with the rest of the team! Ive been going here for years with all my auto insurance Harley and boat insurance and they have never let me down.

Review №80

2022-07-26 18:12:53

Literally started joining Acceptance insurance this week good price for better service.Susan was very helpful giving more info to me and my Husband,so thankful for her.

Review №81

2021-01-20 01:54:04

Best place in town, have been with them for years! Susan is my fave, she remembers me by name and calls me every time my bill is due, much appreciateive of that lol wouldnt go anywhere else

Review №82

2018-05-08 20:03:40

Carmela is by far the best and most helpful insurance agent Ive ever dealt with. She was able to get me a great monthly rate regardless of my driving record when everybody else wanted a SUPER HIGH monthly rate. Muchas Gracias Carmela!!!

Review №83

2022-07-15 23:30:40

The take forever to do everything. If you need to start a policy be prepared to be here for more than an hour. Same goes for if you need to make changes to the policy. However once you are all set you can make payments online or do autopay.

Review №84

2022-09-01 01:04:16

Susan is very helpful and always available when needed for questions. She has been handling our insurance needs for a long time.

Review №85

2023-02-06 18:19:27

It was easy & the lady that help me she was super help full and explained everything to where I could understand it her name is Blanca Rojas thank u to acceptance insurance

Review №86

2018-04-10 00:28:18

Amazing people who go the extra mile to help!! Carmela has always been very thorough in explaining different benefits in our policy. I recommend Acceptance Insurance to all our friends and family!

Review №87

2022-06-18 19:52:45

Weve been with this insurance company for years now. They are really great with their customer service and handling business! Also very affordable!

Review №88

2018-05-10 22:33:24

I had an amazing experience going to acceptance insurance. Being able to go to a company and asking questions about quotes and getting information. They were super helpful and made me feel welcome, definitely got all the information I needed thank you.

Review №89

2020-09-25 16:26:10

I have been with Acceptance for 10 + years and it has always been nothing but a pleasant and friendly experience. Susan is amazing, great customer service and makes you feel like family.

Review №90

2019-09-11 00:43:41

I love the fast pace susan has and I love how she treated me when I came in. She is very helpful and very kind. If you show up there I would hope you guys would ask to talk with her

Review №91

2022-07-14 20:48:41

Susan Baslio was amazing, she was so helpful and provided the services I was looking for. She made me laugh and provided awesome service!

Review №92

2022-04-29 19:19:56

Cool experience fast and friendly Susan basilio was very positive and professional I highly recommend coming to acceptance insurance have a blessed day everyone

Review №93

2018-05-11 03:12:02

Best place in town to get insurance. I got the best quote for my GSXR from Carmela who was very helpful and made sure I got the right coverage that I needed. I would recommend everyone to go in and ask for Carmela and you would get the best help and coverage needed.

Review №94

2018-05-11 03:11:19

Great service can’t go wrong with the staff that helped me. I really liked how they were friendly and answered each question I had. I absolutely love this place. And I wouldn’t choose any where else to go. I’d recommend this to everyone !

Review №95

2021-08-20 23:26:12

Susan is absolutely the sweetest and most professional ! She always helps me over the phone and has a positive mood!

Review №96

2018-09-10 17:36:22

Great customer service at this insurance place! Susan Basilio is the best and always tries to find me the best deals! I have been with them for several years and dont plan on going anywhere else!

Review №97

2021-06-05 21:12:26

They are very helpful ❤️🙌🏻 What I look for in an insurance. Susan Basilio is the best rep she helped us out fast and was able to accommodate to my limitations🙌🏻

Review №98

2021-08-09 18:57:11

The ladies here will help and find u a great deal. I have been with them a decade never had a problem. Always helpful. I give them 5 stars!!!

Review №99

2021-08-09 20:08:01

I highly recommend going to Carmela Gonzalez, she helped me so much and was super nice. She set me up with my policy and was quick and helpful!

Review №100

2021-02-25 23:51:48

Susan is amazing, she has always gone above and beyond since day 1 of being a customer with acceptance insurance.I appreciate you very much Susan thank you!

Review №101

2022-08-26 01:55:35

Great friendly service super attentive and listen to there customers I definitely recommend you talk to Susan for all you insurance needs

Review №102

2021-07-15 22:05:08

Blanca was great help for my sr22 very kind and caring to help and also Susan is great with her service as well definitely recommend these ladies!!

Review №103

2021-02-16 23:03:42

This entire team is amazing! My insurance was about to expire and was trying to charge me more then before and Susan got me a policy that will save me 30$ a month!

Review №104

2023-08-07 21:59:36

Susan was very helpful and was the only one to give me a call back ! Thank you

Review №105

2021-05-14 19:46:41

I have been a customer of Acceptance Ins. for many years now, I highly recommend this insurance branch, the staff are always so helpful and quick to respond Carmela is one of the best in the office.

Review №106

2021-04-27 00:07:04

Super friendly staff. Blanca, Carmela and Susan Make me feel very welcome knowing me by name as soon as I walk in. Highly recommended...

Review №107

2022-08-22 19:36:45

Amazing customer service, Susan really helped me out when i was trying to get the best insurance .

Review №108

2019-06-19 13:55:21

Had the best experience with Susan! Got me the best deal I could find in town. I appreciate the time she took to explain everything I wanted to know.

Review №109

2023-03-16 02:51:53

Very quick. The staff is incredibly friendly. They also offer help in Spanish.

Review №110

2014-04-14 23:15:16

I really like dealing with the people in the Yuba City office! Every time I have some business to do with them, I always come away smiling. They are kind, personable, courteous and most of all they are genuine. I highly recommend Titan Insurance in Yuba city to anyone looking to be treated like a human being instead of just another dollar walkin.

Review №111

2020-08-28 06:30:33

Been Going Here For A Long Time. They Always Find You The Best Deal For Your Situation. Very Helpful & Professional.. Thank You Carmela & Susan For All Your Awesome Work!

Review №112

2022-08-19 21:44:19

Love this business! Susan always goes above and beyond to help me, & everyone is so pleasant!

Review №113

2021-03-11 22:11:17

Carmela provides an excellent professional service. She helped us get appropriate business insurance for our construction business.

Review №114

2018-07-31 23:07:09

Susan is amazing! U wont regret going to see her. She is kind and always has a smile. And she listens to what u need

Review №115

2022-07-29 19:25:02

Acceptance Insurance in Yuba City CaBlanca RojasInsurance Sales AgentLicense # 0K99808 Great service always fast to respond to questions and information they get the job done fast.

Review №116

2022-09-26 19:16:31

This insurance company is by far the best they work with you on a great payment plan with you & even better they are so welcoming & friendly as you walk in!

Review №117

2022-03-05 23:05:17

Place was very friendly and tried there best to help me find the type of bond I needed even tho they couldnt find it. I will use them the next time I need insurance or a bond. Great place

Review №118

2018-08-14 01:58:52

I cant say enough about Susan coming back to the Yuba city office shes so helpful and fast and all ways knows are name when we come in soooooo glad shes back and very thankful for all the help never had a problem

Review №119

2022-08-31 23:18:39

Great and helpful people work here always helping me out when I call and need it customer service is definitely good too

Review №120

2020-09-21 18:55:46

You Guys are awesome susan and Blanca!!!!!Very helpful and caring!! Easy to talk to and they talk to you like family. Low prices and they make sure you leave happy

Review №121

2022-09-15 02:52:01

Susan was so helpful and attentive to my needs, quickly resolving any and all of my requests.

Review №122

2020-01-22 13:09:54

Acceptance Insurance is Fast and easy to use would totally recommend talking to Karina Zamora for any Insurance needs you may have she’s very helpful and friendly.

Review №123

2021-04-08 00:23:36

Blanca Rojas has been so much help. She is professional and very friendly. Love the service.

Review №124

2021-12-20 20:06:11

These ladies are awesome!! They go above and beyond to find you the coverage you need. I highly recommend this insurance company.

Review №125

2020-07-03 01:01:02

Had a great experience!! Susan was great help and really friendly and definitely explained everything to me thoroughly as a first timer :))

Review №126

2021-06-09 23:20:51

Susan Basilio was very good she had great customer service and explained everything to me she is awesome

Review №127

2018-04-10 02:43:56

Carmela, at Acceptance Insurance and her wonderful staff are very nice and professional. I appreciate how helpful they are. I always recommend their office for auto mobile insurance.

Review №128

2019-09-16 01:38:20

I wanna thank u Blanca from the Yuba city acceptance she was friendly, fast, any questions I had she answers, she made sure I understood things all in all I had a great experience and I will defiantly tell my friends and family.

Review №129

2018-04-09 21:26:20

Have had a great experience with Acceptance Insurance in Yuba City.... 10’s in every aspect!!!! The service is up and beyond with Carmela making everything seem so simple and reassuring.... Thanks!

Review №130

2022-08-27 23:09:47

Call my Tia Carmela for your Auto Insurance needs. She is super knowledgeable and great at what she does.

Review №131

2022-04-26 00:59:12

Susan is so helpful and always makes my day better every time I walk in the office :)

Review №132

2014-04-15 15:15:23

Car insurance is not something I like to deal with but Carmella and Susan made the whole experience something I enjoy. I ended up paying hundreds less then my last insurance company and found it hard to leave the office I was enjoying myself so much

Review №133

2020-09-21 18:51:57

Very Awesome experience!! Susan and Blanca You guys are very sweet and helpful. Thank you for awesome care and deal!!!! You guys are a very easy to talk to!!

Review №134

2023-09-18 18:26:51

Great insurance company did a fine job getting me insured

Review №135

2022-03-03 17:24:43

Great service girls are super nice very kind respectful they have patience treat you like family

Review №136

2018-05-10 20:22:37

Everyone here is amazing!carmela helped me through every step when they vandalized my truck to help me fix it..within 2 weeks got it back looking brand new,great insurance me and my dad wouldnt have chosen any other one!

Review №137

2021-09-23 18:49:37

You looking for a good responsive Insurance Agent call Carmela. She has been helping us for years.

Review №138

2023-08-06 00:09:40

They are really nice in here.. and very helpful

Review №139

2021-10-04 19:10:35

Susan is awesome I send all my friends to her a d the rest of the girls in the office

Review №140

2018-05-10 20:15:06

Carmela is amazing! Always goes above and beyond to make sure all im getting the best deal for the best price. Very helpful.

Review №141

2021-06-14 19:22:59

Susan done a wonderful of helping me and guiding me through the process of sign for the insurance i will definitely recommend to others !

Review №142

2021-04-13 22:14:54

I’ve been going thru acceptance for years! Susan is awesome wouldn’t go anywhere else! Great prices!

Review №143

2018-07-31 22:31:09

Love Acceptance Insurance!! I have known Susan and Carmella forever!!! They treat you well and get you the best deal!

Review №144

2018-05-08 18:58:00

Carmela has always been my favorite and so helpful too all of my family i will continue to work with her

Review №145

2020-04-07 17:38:14

Carmela is amazing !! she takes the time to hear want you need and matches up the best options.

Review №146

2019-10-07 17:19:09

Susan always lays everything out on the table and is up front about everything. She makes everything easy to understand and always has a big smile one her face

Review №147

2021-09-04 17:19:57

I have been with Susan since I was 18 years old she is amazing ❤❤❤

Review №148

2022-08-26 02:51:07

Carmela is the best, she’s friendly, great service very knowledge

Review №149

2022-08-26 04:44:32

Susan is amazing she takes the time to explain things to you ...i recommend this place...

Review №150

2021-12-20 19:18:15

Good deals grate place Susan was really good helped me out alot and hooked me up thank you guys s much

Review №151

2020-07-18 22:52:54

I couldnt be more happy with my service from acceptance insurance. The staff is fast and professional while making you feel like family.

Review №152

2022-03-25 21:34:05

We have been coming for Susan for 3 years shes awesome

Review №153

2018-08-08 22:46:50

Susan basilio is awesome so happy that we have her back, missed her and she is caring and always willing to help everyone. 😊😊

Review №154

2020-08-21 03:41:21

They were really helpful, gave me good advice for being a first time driver and never having insurance.

Review №155

2019-12-05 21:45:53

Susan is the sweetest and most helpful person in this place and truly knows how to do her job right!!

Review №156

2018-07-31 23:25:08

Susan is always so helpful and treats everyone so nicely. Great prices and easy location!

Review №157

2022-10-19 21:20:09

Thee best customer service!Been coming here for over 10 years and wont go anywhere else!

Review №158

2022-09-02 20:51:25

Blanca was very helpful in getting me affordable coverage and at a affordable price. Thank you for your help

Review №159

2023-06-13 19:16:29

Susan helped me out great service

Review №160

2018-05-11 02:15:34

Carmela has been my Agent for many years and my Parents before me she is the best!

Review №161

2022-09-16 21:35:06

Great staff and office hours. Ive been coming here for my auto insurance for years.

Review №162

2020-03-03 21:24:31

Carmela was very friendly and made the whole experience of purchasing a new auto insurance policy nice and smooth!!

Review №163

2020-09-09 19:10:26

Suzie is my go to agent. Shes very friendly and always helps us find affordable insurance!

Review №164

2023-09-23 19:15:34

Susan,Carmela,Jessica are the bestA+

Review №165

2021-08-18 18:41:38

Everyone there is really friendly and helpful! ^~^ They make the process of opening an account and making payments easy and quick.

Review №166

2021-09-01 04:01:13

Carmela is always so nice and does a good job of explaining/answering my questions

Review №167

2022-10-17 19:52:13

Reasonable prices, nice costumer service, and theyre bilingual and really nice people.

Review №168

2022-08-20 04:10:15

Best Insurance Agents in town. Carmela has been there as long as i can remember 😀

Review №169

2021-07-16 03:32:14

Trustworthy! Awesome service! Theyre looking out for YOU, not just looking out for their profit margin. THANKS LADIES🏆

Review №170

2022-03-04 18:55:16

I love this place. Blanca is always a big help. Always greets with a smile

Review №171

2020-10-21 14:27:48

Carmen was super helpful got us in and out explained everything answered all my questions would deff recommend everyone to see Carmen !!!!

Review №172

2018-04-24 23:04:33

Carmela always makes it look easy whether its on the phone, online, or in person you can count on heer to help you out with auto insurance.

Review №173

2023-03-21 21:41:14

Blanca was very nice and helped a lot 10/10 recommended

Review №174

2019-09-11 18:44:30

They are always so helpful and make everything so easy from paying bills to adding cars to policys wonderful group of ladys

Review №175

2022-03-24 23:21:09

Love the customer service they give and love how fast and easy they make everything. Thank you

Review №176

2021-10-01 23:34:30

She knows us by name when we come in and she Always has a smile on her face we love seeing her

Review №177

2021-06-15 21:14:32

Carmela Gonzales is literally the best insurance girl ever!! She never lets me down!

Review №178

2018-04-09 20:44:11

The staff at Acceptance Auto Insurance are always helpful and always have the answers to all my questions and concerns.Thank u all and especially Carmela Gonzales!

Review №179

2021-07-16 22:20:26

Susan has always been the best! Excellent service always!

Review №180

2022-02-15 05:23:02

Blanca is the best and will help you out with anything you need! Best service ever!

Review №181

2018-04-09 21:59:53

Blanca Rojas was very helpful whenever I had questions about my Insurance quote. Thank you!

Review №182

2021-12-31 02:31:30

This place is amazing ask for Susan and she will be available for all your needs

Review №183

2018-10-05 17:53:52

Susan basilio is the best shes always helped me an is very quick an gives me the best advice thanks susan your awsome!

Review №184

2018-05-11 02:25:28

Carmela has been there for many years.....everytime I go in there its nice to see a familiar face. Is very helpful with my Insurance questions

Review №185

2022-10-21 18:36:54

Excellent service, Good customer Service and Fast and Easy walk in walk out Service.

Review №186

2020-02-14 21:00:59

Susan is awesome helped me get car and renters insurance for an awesome rate i highly recommend this company they are the best

Review №187

2022-04-28 17:50:13

Susan was very helpful and got me the best price!!

Review №188

2020-01-30 19:32:26

Best insurance broker Ive used so far! Very professional and reasonable! Would recommend

Review №189

2020-07-07 21:48:22

Susan is the best she works hard to make sure you get the best deal for the lowest price

Review №190

2019-11-26 22:31:27

Thanks to my long lost fwiend for all the help on getting my insurance ;) super fast and easy thank you Blanca

Review №191

2020-03-24 16:29:51

Love this place!! ALWAYS great customer service! These Ladies are very hardworking!!!

Review №192

2020-07-09 21:34:58

Susan is an amazing agent. Very honest and is very nice and sweet

Review №193

2021-12-18 01:24:12

The ladies are very friendly and helpful and professional. Very good rates.

Review №194

2018-05-11 02:56:15

Carmela is awesome...she managed to insurance me right over phone/email

Review №195

2022-03-26 18:30:39

Susie is awesome we have been coming to her for years

Review №196

2020-01-21 21:07:15

Susie is the best!Always so sweet and helpful—-love her!

Review №197

2020-03-04 00:24:08

What a great place! The staff was amazingly awesome!! Carmela was so helpful!! I give this place 20 stars......

Review №198

2023-03-16 00:13:55

Thank You Blanca for helping me with my SR-22

Review №199

2018-05-09 00:32:50

Great staff! Carmela got me the best insurance rates