AAMCO Transmissions & Total Car Care in Chula Vista

Review №1

2024-06-03 20:27:20

MY AAMCO Experience was wonderful! I am very hesitant of any auto body shops, but decided to roll the dice with this one after reading multiple different platforms of reviews. They were truly outstanding, knew what they were talking about and was able to fix a long-standing problem in a very timely manner. They used genuine Subaru parts and it comes with a 12 month warranty of service free of charge.They were very flexible with my schedule as I work six days a week and all around just a really awesome shop. I have already recommended them to another friend of mine!!Ron, the owner, even personally reached out to see how my service was. I am grateful for Memo, Ron and the whole crew over at AAMCO Chula Vista! I would highly recommend supporting this mom and pop shop over giant corporations.

Review №2

2024-04-23 12:31:00

Everyone there was awesome! Both Memo and Luz were a real pleasure to work with and were very helpful. I was traveling a long distance after picking it up and was nervous about any issues. It ran well and I am glad I chose to have it repaired with you guys vs. trying to transport it back home for repairs. Great service!

Review №3

2024-03-30 20:15:41

This particular AAMCO was the cleanest and most organized I’ve been to. With a AAMCO lifetime warranty on my car since 1988, the warranty requires a ‘free’ inspection each year to remain valid so I’ve been to many all over the country in the following years getting this requirement done wherever I was. They have a neat very clean waiting area with coffee. Restroom is likewise spotless which really helps. Service was very friendly.

Review №4

2023-11-11 23:04:34

I had the best experience at AAMCO Chula Vista. My vehicle had a transmission cooler line leak and figured it would be down for a couple of weeks. They got me in and out in just half a day and at a great price! I was amazed. I want to give a shout out to Memo. He took care of me like I was family. His honesty, communication, and customer service is 2nd to none. He was clear explaining the diagnosis and recommended repair. I travel back and forth to San Diego regularly and depend on a reliable vehicle when Im there. I will be taking my vehicle to AAMCO for all servicing. If you are looking for a reliable shop give these guys a call. They will take care of you. Also, ask for Memo!Thanks, Ed

Review №5

2024-03-11 07:49:44

Everything went amazing. Memo helped me out from beginning to end and made sure everything was communicated. I am glad I went to this shop and will continue to do so .

Review №6

2022-10-04 17:25:47

Held my vehicle for a week plus without ordering a part or attempting to fixing the actual problem. They were supposed to call Silver Rock (policy agency) and file a claim to get my repair done. I contacted the repair man nearly everyday asking if he had filed the claim and was told yes and that he was waiting on Silver Rock to approve it.I then contacted Silver Rock on three separate occasions to see if the claim had been filed with them and it hadn’t.Finally, I arranged a three way phone call with Silver Rock and the AAMCO Manager, during which, Silver Rock informed the AAMCO Manager that no claim had been filed at all. The AAMCO manager persistently maintained that he filed the claim but had no claim number to show for it. I had to stay on the three way call for an hour plus to make sure the AAMCO manager properly filed the claim with Silver Rock and could order the part I needed and commence the repair. After the repair was completed, the original noise in the engine that brought me to the repair shop was still there. They didn’t even fix my issue.They then told me after the fact that they found a service bulletin that applied to my vehicle and that was the reason my vehicle was making the loud noise. However, upon inspection of the service bulletin I found that it did not even apply to my make and model, they merely provided it to get me out of the way.This was the worst car repair experience I’ve ever had in my entire life. I have been turned off from all AAMCOs in the future, never again.Update 04Oct2022: Just had a certified Honda dealership take a look at my vehicle the week after AAMCO said that they replaced the muffler and Honda is reporting that the muffler was not changed at all. Something bad is going on here…

Review №7

2024-04-13 23:30:39

Very easy process - made an appointment, brought it in, work was completed quickly, picked it up at the time quoted. Price was also more realistic than the dealer for a transmission filter and fluid change.

Review №8

2024-06-17 23:11:21

Recommend going here for any mechanical needs,Ron the owner has a great team. Came in for a transmission pan and fluid change. Truck runs like new now thanks to Ron and his team.

Review №9

2024-02-13 20:09:51

Good morning Ron, I just left the shop a few minutes ago. I just have to tell you that I dont plan on returning. I made the effort to bring in the van 2 days in a row to find out about the noise its making on a cold start. Yesterday i came in at opening, 8 am and because i had to drive it there the noise had gone away because of the motor being warm. I tried to let them hear recordings of it but that didnt help. So then I asked if I could bring it in today and Memo said yes. So I got off work last night and drove the van to the shop and stayed in it overnight so that they could finally listen to the problem in person and get a good idea of whats going on. So he tells one guy to go out and listen and I asked if one other guy ( the guy who tried to listen to it yesterday) could also come so that at least 2 instead of 1 guy can hear the noise. I started the engine and they heard it for themselves. They put the van on the lift and still could not even try to determine what it is. 1 guy was saying that it needs to be continuous and that they cant do anything if isnt continuous. Bottom line, I made the effort for them to finally hear the problem in person and it seems as if my business isnt important to them. While they were in the process of having the van on the lift another customer comes in and Memo told him that theres 1 car ahead of him but that it wouldnt be long before even getting word of anything from his guys concerning my van. Its as if he already had it in his mind that he wasnt planning on helping me to begin. To make matters worse, after they brought the van down from the lift and parked it in front, I go back in the office to see what we should do from there and immediately he steps into the work area and goes and chats and laughs with the workers for at least 5 minutes while Im just standing there! I just dont think that is how you treat a customer that just had almost $1,500 with of work done and all hes doing to us trying to find and do business with a trustworthy auto repair shop. I just felt like my business isnt important to them and embarrassed when I left. I guess I will have to find a new repair shop that takes returning customers seriously because I really feel like Memo and his crew did not do that with me.

Review №10

2024-01-13 22:01:22

Memo was super communicative and honest. I originally came in for some weird feelings in my second gear. Memo told me he had a few techs test the car and said it was most likely just due to my transmission fluids combined with the cold weather and that other than that my transmission was in great shape. I was super happy with the experience and honesty!