AAA Mountain View Auto Repair Center in Mountain View

Review №1

2024-04-17 19:50:39

These guys are awesome ! They are very knowledgeable and technical. My tire pressure lights was on for almost a year. I have visited some tire shop and dealer in order to get it back to working but no luck. The technician here is really caring and detail oriented, he root caused the problem quickly and fixed it. Thanks a lot !

Review №2

2024-05-03 06:37:58

I was in a pinch and turned to this aaa repair center as a aaa member. the shop has about 4 bays and the lot is packed with parked cars. the employees working were courteous enough and did a good job explaining the plan for diagnostics to me. i dropped the car off on a friday afternoon and called for an update on monday after not getting any updates on saturday. itd be nice if they could keep customers in the loop but i understand that side of business isnt usually a focus. i got a nice thorough rundown of issues and suggested repairs via text and email and the car was done on tuesday and is running fine so far. the recorded mileage out, however, did not match the odometer, which i didnt like. i expect honesty and full disclosure if my car is being driven around. i know road tests are sometimes necessary, so account for that on record. the cost was as expected from a large chain shop and i did appreciate the aaa member discounts. ill likely turn to a local shop the next time i need servicing but its nice having a default aaa repair center to fall back on if needed.

Review №3

2024-04-22 23:32:59

Brian and Antonio did an amazing job. Im new to the area and I had a headlight issue happen and was stressed all day because of I was unsure of the problem and they took care of it quickly. I really appreciate things like this. Really great service.

Review №4

2024-03-02 23:53:58

Good fair honest car people. Brian spent a long time going over options with me and answering all my questions regarding my Subaru. Ive also worked with Fidel and couldnt be happier with my experience working with them

Review №5

2023-12-31 08:26:23

Hey these guys are excellent!It starts from the front all the way to the back garages. No complaints about pricing; its always the labor that kIlls you!Theyre thorough about your car and take the time to walk and talk you through your repairs. Im going back! I fully trust them. Thanks Mountain View AAA. See you soon. :)

Review №6

2024-04-09 13:42:55

I called needing help right away as my tail light was out. I was able to come in within 30 mins and they fixed light and got me on my way. Kind of pricey but quick efficient service. Thanks team!

Review №7

2022-07-22 17:16:12

Update July 2022: Dan retired and it is now AAA (there is a discount if youre a member), but several of the original employees are still there. Went 8n for an oil change, but they also did an all around check of the car and proactively gave quotes for new brakes/tires (which I already knew the car needed). They do a good job of not trying to sell you services you dont need, but suggest routine maintenance before it becomes a major issue- seems like their goal is to help you maintain vehicle health.Original Review: Dan and Christian are stand up guys- they do great work for fair prices. No suggestions of unnecessary work to get you to spend more- they tell you what your car needs and take care of it. As a female that has been to some pretty terrible shops over the years, finding one that isnt condescending, treats all their customers with respect, and doesnt price gouge is more rare than youd expect in this day and age. My family has trusted them with all of our vehicles for over a decade and we highly recommend them- many of our friends and neighbors also now customers because of our recommendations.

Review №8

2022-07-01 21:38:41

I took my car in to MPG for an oil change. Made an online appointment a few days ahead from the website, which was super slick & saved a call. Dropped the car off at 8:30 and it was ready around lunch - the price was fair and service was top notch. Absolutely night and day experience compared to the local Toyota dealership where Ive gotten my car serviced in the past. Will definitely be a repeat customer!

Review №9

2023-06-25 01:19:03

This is a late review from my side, want to be honest about that.I went in for a 60K service few months ago hoping that theyd be aware of what all needs to be done for it.They only did the minor things like changing wipers, air filters to name a few. I can do this myself at home.Didnt rotate my tires, didnt say anything about brake fluid.

Review №10

2023-02-11 01:19:36

This is now run by AAA, and mechanics are very inexperienced and likely dishonest. I gave them my vehicle - even told them what was the possible issue with transfer case. They kept the vehicle for nearly 2 weeks, called and said it’s completely fixed and tested, making me pay over $722. As soon as I got on the highway the vehicle started stalling, and same problem. Super dangerous placing a customer’s life at risk saying car is fixed. I’ve now had to take it back and drop off again. There diagnostic guy is now off till another several days. The mechanic who fixed this vehicle while doing test drive did not even seem to know the real problem. SUPER SHADY AND INEXPERIENCED- this is not MPG. And they are very much like amateurs. STAY AWAY.